Kronos Workforce Central vs Legion WFM

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Our analysts compared Kronos Workforce Central vs Legion WFM based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Kronos Workforce Central Software Tool

Product Basics

Kronos Workforce Central is a full-service suite designed to meet the needs of businesses of all sizes, regardless of industry. Based in the cloud, it is fully scalable — giving users the flexibility to use the most important functionalities on the go, no matter how big the organization grows.

With its numerous capabilities, managers can automate and streamline many core HR tasks. It facilitates the management of an entire team, driving employee engagement and bolstering business processes.
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Legion, a Workforce Management (WFM) software, automates and streamlines employee scheduling, time tracking, and communication for organizations of all sizes. Its core strength lies in optimizing labor costs and boosting operational efficiency through features like AI-powered forecasting, real-time schedule adjustments, and mobile accessibility for employees. Legion caters well to service-oriented businesses with unpredictable demand, such as healthcare or retail, but its flexibility also suits larger enterprises seeking centralized workforce management. Users praise its intuitive interface, reporting capabilities, and seamless integration with payroll systems. While pricing varies based on specific needs and modules, Legion generally falls within the mid-range of WFM solutions, offering subscription plans with per-user fees and annual billing cycles.

Pros
  • Streamlines scheduling
  • Boosts efficiency
  • Mobile accessibility
  • Cost optimization
  • Integrations
Cons
  • Learning curve
  • Limited reporting options
  • Pricey for small teams
  • Customization limitations
  • Integrations not seamless
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$4/Employee, Monthly
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$49 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Automation: The system can automatically perform essential workforce management functions automatically, freeing up HR managers to prioritize human-focused tasks that can’t be automated by technology. 
  • Analytics: The systems reporting and analytic functionalities provide managers with data and insights which can be viewed in the interface dashboard to give managers insights into daily business operations. 
  • Integration: Kronos Workforce Central integrates fully with other Kronos solutions to allow systems to share data and streamline workflows, making integration seamless. Users can also choose to integrate this system with other third-party products with the help of Kronos Integration Manager utility. 
  • Unified Platform:  Rather than utilizing multiple systems, users can leverage Kronos Workforce Central’s platform to complete a variety of core HR tasks, including scheduling, time tracking and productivity management. 
  • Improve Engagement:  With mobile capabilities, users can access the system to perform essential workforce management tasks and streamline communication. The app offers direct lines of communication between individual employees, managers and other teams, improving communication across the board. 
  • Boost Productivity:  Capabilities that allow users to work offline, like offline punch and Smartviews, allow employees and managers to access the system even if Kronos’ network is down, ensuring that technical issues never hinder the workforce. 
  • Greater Visibility:  Managers can access relevant employee information easily through Kronos Workforce Central. The system allows managers to view employee availability, time punches, location and what activities they’ve worked on, providing managers with a robust view of what their workforce does and when they can do it. 
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  • Accuracy: Make accurate demand forecasts according to time-based patterns like seasonality and holidays using a machine learning model. The model continually improves itself by monitoring forecast results and projections. 
  • Efficient Data Processing: Store and process large amounts of data without delays for better demand forecasting and improved overall efficiency using AI. 
  • Simplified Calculations: Automate the calculation of optimal labor hours based on expected demand and customer standards for smarter planning and scheduling. 
  • Customizability: Adjust tasks and roles according to business-specific requirements. Add information into automated scheduling to effectively assign responsibilities. 
  • Cost Control: Keep labor costs in check to stay within the organization’s budget.Create efficient schedules using AI-based computations based on business specifications. 
  • Improved Labor Efficiency: Assign suitable responsibilities to employees according to skills and locations, leading to better efficiency. Categorize employees with badges like key holders and service pro. 
  • Accessibility: Facilitate mobile-driven engagement where employees can indicate schedule and location preferences and access their schedules on the go. 
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  • Employee Self-Service: Enable the self-service function in the mobile app to allow employees to get answers to questions, view schedules, clock in and out of shifts, update their availability, swap shifts, submit requests and more. 
  • Time Tracking: The system can send real-time alerts through email or text message to notify managers of things that need immediate attention, such as employees who will be working overtime hours. By integrating this feature with payroll processing, managers can ensure that payroll is always accurate and processed on time. 
  • Scheduling: Automatically generate schedules with the system’s best-fit module to ensure optimal schedules that reduce instances of overstaffing. Employees can use the self-service functionality to view schedules through the mobile app, as well as set scheduling preferences and swap shifts with coworkers. 
  • Absence Management: Maintain productivity levels by tracking absences and gaining visibility into areas where absences are affecting labor costs. This allows managers to intervene when they notice absence trends. 
  • Core HR: Collect and measure data related to the workforce, including performance metrics. Managers can update employee profiles and benefits programs, manage schedules, ensure employees receive proper training opportunities and analyze payroll data. 
  • Payroll: Leverage the benefits of integrated time tracking by automatically calculating employee hours to process payroll. The system also helps ensure compliance by generating standard tax forms and reports to help organizations prepare for quarterly or annual audits. 
  • Reporting: Managers can create interactive charts and graphs to help recognize trends within the workforce. Managers can generate and view charts directly through the dashboard. 
  • Mobile App: The system is compatible with both IOS and Android mobile devices as well as tablets, making it easy for managers and employees to access the system remotely. Through the app, managers can respond to issues quickly and employees are able to complete tasks related to time management, submit reports and more. 
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  • Demand Forecasting: Automate demand forecasting to ensure quality customer experiences. 
    •  Offers automatic and accurate demand forecasts with ever-improving machine learning capabilities and integration of internal and external variables. 
    •  Enables single-click creation of optimal labor plans. 
    •  Generate what-if scenarios like new channels, seasonality and more for accuracy. 
  • Labor Optimization: Compute workload using AI and create task-based models efficiently. Integrate external data and access staffing guidance visualizations for convenient analysis. 
  • Automated Scheduling: Create optimal AI-driven schedules quickly. Simplifies labor compliance rules and business policies and ensures fair allocation of work. Access complete schedules and revision history. 
  • Employee Engagement: Lets employees decide when, how and where they want to work. Supports self-service shift swaps and time-off requests. 
    •  Receive and/or claim offers for extra work. 
    •  Handles scheduling and location preferences. 
    •  Allows managers to approve time off requests and access forecasts on the fly. 
  • Attendance and Payroll Management:
    •  Provides alerts for compliance violations. 
    •  Tracks inputs like overtime, meal premiums and more. 
    •  Automatically computes premium pay and offers predictable pay. 
    •  Auto-aggregates attendance records with schedules. 
    •  Facilitates seamless clock-in and out despite network issues. 
  • Self-Service Analytics: Explore self-service data and create customized reports using ad hoc reporting. Create, customize and share dashboards to access actionable insights. 
  • Integration: Integrate seamlessly with third-party APIs using pre-built connectors in most HRIS and POS systems. 
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Product Ranking

#82

among all
Workforce Management Software

#140

among all
Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 96 60 86 100 71 21 100 62 71 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 1786 reviews
Great User Sentiment 14 reviews
80%
of users recommend this product

Kronos Workforce Central has a 'great' User Satisfaction Rating of 80% when considering 1786 user reviews from 4 recognized software review sites.

86%
of users recommend this product

Legion WFM has a 'great' User Satisfaction Rating of 86% when considering 14 user reviews from 1 recognized software review sites.

4.4 (14)
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4.0 (1218)
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4.0 (491)
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4.3 (14)
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Awards

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SelectHub research analysts have evaluated Legion WFM and concluded it earns best-in-class honors for Employee Scheduling and Platform Capabilities and Compliances.

Employee Scheduling Award
Platform Capabilities and Compliances Award

Synopsis of User Ratings and Reviews

User-Friendly: The platform’s functionalities are intuitive and easy to use, as noted by approximately 80% of users who mention the system’s usability.
Functionality: Kronos Workforce Central delivers on all of the promised features and capabilities, with each of the advertised features living up to user expectation, as reported by 85% of the users who mention the functionality of the product.
Customization: About 80% of users note that native integration capabilities and customization options allow users to successfully adjust the system to meet their unique business needs.
Support: Support is responsive, knowledgable and helpful, as reported by 60% of reviewers who mention support.
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Saves time on scheduling: Legion automates tasks like schedule creation and time tracking, freeing up managers for other priorities.
Boosts efficiency: AI-powered features optimize staffing levels and reduce labor costs.
Improves communication: Mobile app and real-time updates keep employees informed and engaged.
Empowers employees: Self-service features and flexible scheduling options increase employee satisfaction.
Reduces compliance risks: Legion helps ensure adherence to labor laws and regulations.
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System Speed: The platform loads slowly and users experience frequent system downtime, as reported by 100% of the users who mention system speed in their reviews of Kronos Workforce Central.
Reporting: Of the users who mention reporting, 60% say that the reporting functionality is limited and lacks customization options necessary for some industries.
Implementation: The implementation process is long and difficult, especially for users without prior IT experience, according to 85% of reviewers who mention the implementation process.
Integration: Businesses with robust needs must rely on integrations and add ons that slow the system down, as reported by 99% of users who mention the system’s integration needs.
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Learning curve: Initial setup and configuration can be complex for some users, requiring training and adaptation.
Limited reporting customization: While offering basic reports, advanced customization options for specific data analysis needs might be lacking.
Pricey for small teams: Subscription cost can be high for small businesses with limited budgets compared to basic scheduling needs.
Customization limitations: While offering flexibility, Legion may not be adaptable enough for highly specific industry regulations or workflows.
Occasional integration issues: Some users report minor data syncing issues between Legion and other platforms.
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Kronos Workforce Central offers a robust suite of workforce management capabilities and most users find that the system is easy to use. It’s customization capabilities allow most businesses to configure the system to meet specific business needs, and most issues with the system are resolved by contacting customer support. However, some users have found that the need for add-ons can slow the system down and can be cost prohibitive to smaller businesses. Users also note that the implementation process is lengthy and difficult. If your business requires more than the base functionality of the platform and requires significant technical support, this solution may come at a steep additional cost to the base subscription.

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Legion's user reviews paint a picture of a powerful, yet sometimes demanding, workforce management tool. Users laud its robust scheduling features, highlighting the drag-and-drop interface for effortless shift creation and the automated rule engine that simplifies complex scheduling needs. One reviewer gushes, "Legion's scheduling is like magic. It takes care of everything, from conflicts to overtime, and keeps everyone happy." However, some find the learning curve steeper compared to competitors like Deputy. One user comments, "It's not as intuitive as Deputy, but once you get the hang of it, Legion is much more powerful." This trade-off between initial ease-of-use and advanced functionality is a recurring theme. Legion's mobile app also receives mixed reviews. While some appreciate its convenience for employees, others find it clunky and lacking features compared to standalone timekeeping apps. This highlights a potential area for improvement, especially as mobile usage becomes increasingly important. Ultimately, Legion shines for businesses with complex scheduling needs and a willingness to invest in training. As one reviewer aptly puts it, "If you're looking for a basic scheduling tool, Legion might be overkill. But if you need something that can handle intricate requirements and grow with your business, it's a game-changer."

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