isolved Time vs Reflexis

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Our analysts compared isolved Time vs Reflexis based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

isolved Time Software Tool
Reflexis Software Tool

Product Basics

Previously known as Timesource, isolved Time is a shift management and time tracking software. With it, users have access to a variety of features, and businesses with more robust needs have the option to integrate with the vendor’s full-service HR software.

Housed in the cloud, users can access it from any internet-connected device. Use it to track employee hours, create schedules and integrate with payroll to streamline HR processes.
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Reflexis (acquired by Zebra Technologies) is a Workforce Management (WFM) software platform that helps businesses optimize labor scheduling and workforce performance. It's particularly suited for organizations with large, complex workforces across various locations, such as retail chains, hospitality groups, and healthcare providers. Key benefits include improved scheduling accuracy, reduced labor costs, and boosted employee engagement. Popular features encompass demand forecasting, automated scheduling, time and attendance tracking, and performance analytics. User reviews praise its intuitive interface, scalability, and reporting capabilities. Compared to similar WFM products, Reflexis stands out for its focus on AI-powered automation and optimization. However, its pricing reflects this advanced functionality, typically falling within a higher range compared to simpler WFM options. Costs can vary based on specific modules, the number of users, and implementation complexity.

Pros
  • Intuitive interface
  • Accurate scheduling
  • AI-powered automation
  • Comprehensive analytics
  • Scalable for large businesses
Cons
  • Higher price point
  • Complex implementation
  • Steeper learning curve
  • Limited customization
  • Potential for bugs
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$17/Employee, Monthly
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$3/User, Monthly
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Product Assistance

Documentation
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Live Online
Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Reduce Payroll Errors:  By integrating isolved Time with an existing payroll solution, businesses are able to guarantee that they are always using the most accurate timecard information to calculate employee-worked hours and process payroll. 
  • Increase Productivity:  Allow the system to automate a variety of core scheduling and time tracking tasks, freeing up HR managers to focus their attention on tasks that cannot be automated. 
  • Save Time:  By enabling the system to automate timecard calculations, managers are able to drastically reduce the time it takes to process payroll. Additionally, the system is able to streamline the schedule building process, reducing the time it takes to assign employees to shifts. 
  • Increase Employee Engagement:  Provide employees with consistency by implementing the system across workforce processes, making it easy for employees to access and use the system.  
  • Convenience:  The web-based solution is easily accessed from any internet-connected device. This eliminates the need for in-house technology experts to maintain the system as well as the need for servers to house the system. 
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  • Optimization: Receive alerts and analysis of schedule efficiency on the fly. Generate accurate labor forecasts and schedules with an intuitive UI, which is AI-supported. 
  • Accuracy: Ensure that employees can accurately clock in and out hassle-free with time clock modules that rely on facial recognition and voice control. 
  • Mobility: Monitor key metrics on the go to improve decisions and gain actionable insights into compliance and performance. Handle a variety of modern retail problems on a smartphone or tablet. 
  • Safe and Compliant: Ensure compliance with complex pay rules, union contracts, labor laws and business policies to improve productivity and avoid timekeeping conflicts. 
  • Data-Driven: Pre-plan tasks and schedules based on insights from analytical reports to ensure improved efficiency by assigning the right person to the right task. 
  • Improved Employee Engagement: Provide greater control to employees for schedules and shifts, leading to better productivity and work-life balance. 
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  • Scheduling:  Access information about employee hours, shift differentials and set workforce rules to build schedules that guarantee employees don’t work overtime unless previously approved. 
  • Employee Self-Service:  Employees can clock in and out for shifts directly through the web-based platform as well as access the schedule to see which shifts they’re scheduled for, reducing the number of missed shifts. 
  • Multiple Time Clock Options:  Employees can clock in directly through the web-based platform, from their phones with the mobile time tracking solution or on-premise with physical time clocks. isolved Time’s physical time clocks are fully equipped with touch screens, USB and biometric options to prevent buddy-punching errors. 
  • Payroll Integration:  Automatically track time cards, calculate hours worked and import to payroll processing to ensure accurate and timely payroll calculations for each pay period. 
  • Benefits Management:  Track factors such as vacation hours, sick time and holidays automatically. 
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  • Workforce Manager: Optimize labor budgeting, forecasting and scheduling with AI support. Anticipate demand to ensure accurate scheduling of the right associate at the right spot. 
  • Time and Attendance Management: Track time accurately with time clocks to control labor costs. Optimize time tracking by eliminating data errors, time-consuming reporting, out-of-compliance issues and more. 
  • Employee Self-Service: Enable employees to be in control of their schedules while ensuring their alignment with business policies. To streamline scheduling for managers, associates can: 
    •  Access weekly or monthly schedules. 
    •  Submit times to pick up or swap shifts. 
    •  Request and edit time off. 
    •  View accrual leave balances and more. 
  • Customer Appointments: Comply with regulations and ensure safety by managing on-site traffic. For flexibility and convenience, customers can: 
    •  Book, reschedule and terminate appointments. 
    •  Sync appointments to their personal calendar. 
    •  Review appointment details with ease. 
  • Reporting and Analytics: Create a variety of drag-and-drop reports like punch audit, employee availability, store level execution and more. Discover trends and gain insights into store and labor operations using advanced analytics. 
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Product Ranking

#30

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Workforce Management Software

#65

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Workforce Management Software

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Analyst Rating Summary

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User Sentiment Summary

Great User Sentiment 1957 reviews
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82%
of users recommend this product

isolved Time has a 'great' User Satisfaction Rating of 82% when considering 1957 user reviews from 4 recognized software review sites.

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4.3 (1058)
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3.9 (564)
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4.1 (34)
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3.9 (301)
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Synopsis of User Ratings and Reviews

Streamlined Time Tracking: isolved Time simplifies the process of tracking employee hours, including regular work hours, overtime, and time off. This can help to improve payroll accuracy and efficiency.
Reduced Compliance Risk: The platform helps businesses comply with labor laws and regulations, such as the Fair Labor Standards Act (FLSA), by automating timekeeping and payroll processes. This can help to reduce the risk of costly compliance violations.
Improved Employee Engagement: isolved Time's self-service features empower employees to manage their own time and attendance information, such as requesting time off and viewing their schedules. This can lead to increased employee satisfaction and engagement.
Data-Driven Insights: The platform provides businesses with valuable insights into employee time and attendance data, such as labor costs, overtime trends, and employee productivity. This information can be used to make informed decisions about workforce management.
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Accurate Scheduling: Reduces labor costs and overtime by optimizing schedules based on demand, employee skills, and preferences.
Improved Efficiency: Automates tasks like scheduling, time tracking, and reporting, freeing up managers' time for other priorities.
Enhanced Employee Engagement: Mobile app access, self-service options, and better communication tools boost employee satisfaction and reduce turnover.
Data-Driven Decisions: Comprehensive analytics provide insights into labor costs, productivity, and compliance, enabling data-backed decision making.
Scalability and Flexibility: Adapts to the needs of growing businesses and handles complex scheduling requirements across multiple locations.
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Limited Customization: isolved Time's scheduling features may not be granular enough for complex workforce management needs, especially for businesses with variable shift patterns or unique scheduling requirements.
Mobile App Limitations: The mobile app's functionality may not be as comprehensive as the desktop version, potentially hindering employees' ability to manage their time and schedules effectively while on the go.
Integrations: While isolved Time offers integrations with various payroll and HR systems, there may be limitations or compatibility issues with certain third-party software, potentially requiring additional configuration or custom development.
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High Cost: Reflexis can be expensive compared to simpler WFM options, especially for smaller businesses or those with basic scheduling needs.
Complex Implementation: Setting up and configuring Reflexis can be complex, requiring technical expertise and potentially involving additional consulting costs.
Steeper Learning Curve: Users, especially managers, may require training to adapt to the interface and utilize the platform's full potential.
Limited Customization: While offering flexibility, Reflexis may not cater to highly specific or niche scheduling requirements of certain industries.
Potential for Bugs and Glitches: As with any complex software, Reflexis can encounter occasional bugs or technical issues that disrupt operations.
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Reviews from the past year paint a picture of a product that excels in its ease of use, flexibility, and scalability, making it a valuable asset for businesses of all sizes. Users consistently highlight the intuitive interface and straightforward functionality, allowing employees and managers to quickly adapt and maximize productivity. The software's ability to accommodate diverse work environments, from remote teams to on-site staff, further solidifies its position as a versatile solution. This adaptability extends to its seamless integration with existing payroll and HR systems, streamlining processes and providing a holistic view of employee data. While isolved Time receives accolades for its comprehensive features and user-friendly design, some reviews point out areas for potential improvement. Several users express a desire for more advanced reporting and analytics capabilities to gain deeper insights into workforce trends and optimize decision-making. Additionally, while the mobile app offers convenience for employees on the go, some find its functionality to be slightly limited compared to the web-based platform. Despite these minor drawbacks, the overall consensus remains overwhelmingly positive, with users emphasizing the significant impact isolved Time has had on their organizations' efficiency and bottom line. isolved Time distinguishes itself from competitors by striking a balance between robust functionality and user-friendliness. Its intuitive interface and comprehensive features cater to businesses seeking a solution that is both powerful and easy to implement. The software's scalability ensures it can grow alongside a company's evolving needs, while its cost-effectiveness makes it an attractive option for organizations with budget constraints. isolved Time is particularly well-suited for businesses with diverse workforces, including remote and mobile employees, due to its flexible time tracking options and cloud-based accessibility. Its ability to integrate with existing HR and payroll systems further enhances its value proposition for companies seeking a streamlined and unified approach to workforce management.

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Reflexis user reviews paint a picture of a powerful yet demanding WFM solution. Praised for its AI-driven accuracy, automation capabilities, and comprehensive analytics, users commend its ability to "reduce scheduling headaches" and "boost efficiency across the board." One manager gushes, "Finally, a system that takes the guesswork out of scheduling and gives us real control over labor costs." However, the complexity comes at a price. Users highlight the "steep learning curve" and "hefty price tag" as major drawbacks. Compared to competitors like Kronos or ADP, Reflexis is seen as "more feature-rich but less user-friendly," particularly for smaller businesses. One reviewer cautions, "If you need a simple scheduling tool, this might be overkill." The differentiating factor lies in Reflexis' focus on automation and optimization. Users cite its "intelligent forecasting" and "self-service options for employees" as major strengths, freeing up time for managers to focus on other aspects of their jobs. One user aptly summarizes, "Reflexis isn't just about scheduling; it's about streamlining the entire workforce management process." Ultimately, Reflexis is a powerful tool for businesses seeking advanced WFM capabilities and data-driven insights. But its complexity and cost may deter those with simpler needs. As one user concludes, "If you're willing to invest the time and resources, Reflexis can be a game-changer. But for basic scheduling, there might be better options out there."

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