Fourth vs Worksuite

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Our analysts compared Fourth vs Worksuite based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Fourth Software Tool

Product Basics

Fourth offers software designed to streamline workforce management tasks, encompassing scheduling, payroll, and more. The platform caters to businesses of varying sizes, particularly those in the hospitality, leisure, and retail sectors. Users appreciate its ability to enhance operational efficiency, reduce labor costs, and improve communication between management and staff. Notable features include demand forecasting, employee self-service tools, and robust reporting capabilities.

Pricing for Fourth's software is typically based on the number of employees and the specific modules selected. While some users find the pricing to be higher compared to other workforce management solutions, many believe the comprehensive features and potential return on investment justify the cost.

It's important to note that software pricing and features can change over time. Checking the latest information directly from software providers is always a good practice.

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Worksuite (formerly Shortlist.co) is a cloud-based software that allows businesses to find, onboard, delegate, assess and finance external employees, including freelancers and network operators, from all over the world. It offers an end-to-end life cycle service with a UI that streamlines the management of external workers. Performance tracking, vendor management, project assignments, freelancer tracking, workforce intelligence, service procurement and payments automation are just a few of its attributes.

It provides a robust tool for customizing, optimizing and automating onboarding while tracking contractors, candidates and prospects. It manages and controls resources in real time, depending on employee availability, talent and task status. Also, it aids in payment process automation by providing tax return, invoice handling and reporting attributes.
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Product Insights

  • Enable Single Sign-on: Access single sign-on efficiency for all of the company’s back-office IT solutions, including non-Fourth apps. 
  • Allow Integration: Make employee management a lot easier with integration partners (which include most POS systems). 
  • Go Mobile: Employees and managers may work together and complete essential tasks from any device while on the go. 
  • Provide Data-driven Solutions: Using simple dashboards, streamline numerous procedures and allow the business to make data-driven decisions. 
  • Maintain Comprehensiveness: Build employee management and production line solutions around advanced analytics for well-informed decisions. 
  • Make Data-Driven Insights: With real-time, comprehensive reports and data, make informed scheduling decisions. Monitor forecasting operations by narrowing the search by area, region, daypart and time. 
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  • Streamline Communication: Communicate with applicants directly with text messages to improve progress through better accessibility. 
  • Ensure Flexibility: Process onboarding and payroll faster by customizing workflows according to unique internal policy and screening mechanisms. 
  • Enable End-To-End Automation: Provide fully automated services to streamline everything from payment to offboarding operations. 
  • Manage Real-Time Availability: Improve recruitment decision-making by using real-time broadcasting mechanisms. Instantly view which applicant is available and which applicant isn’t. 
  • Facilitate Creative Searches: Search for creatives based on location, talents, expertise and work history using sourcing tools. 
  • Centralize Employee Data: Merge payroll and other hiring information into a shared location and receive all personnel-related data directly from a single designated channel. 
  • Simplify Hiring: Assist in onboarding professionals by constructing tailor-made hiring pipelines. Keep track of all applicants at every step of the onboarding process and select the most suitable ones with an AI-based talent matching tool. 
  • Offer Payment Mobility: Onboard and pay freelancers from over 180 countries in a matter of minutes. 
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  • Scheduling & Labor Management: Generate fully automated wage forecasting. Control labor costs by providing valuable insights on critical metrics like current trends, weather and local happenings to receive numerous layers of rota approval, evaluations and a comprehensive view of employees' job patterns across various sites. Predict demand with data-driven analytics. Define all tasks clearly and log in to each task on time by leveraging a comprehensive manager workflow tool. 
  • Analytics: Assist business executives and operational teams in rationalizing the data they need to fulfill their objectives, uncover opportunities and create efficiency, all to run a more efficient and successful company. Built exclusively for hospitality enterprises, this very intuitive out-of-the-box data visualization allows quick comparison of KPIs across scheduling, purchasing, inventory, transactional POS, employee engagement and more. 
  • Invoice Processing: Automate three-way matching of invoices, goods-received notes and electronic purchase orders. Eliminate paperwork by receiving items utilizing mobile phones at the front door and PDF billing. 
  • Purchasing: Save time and effort while remaining compliant by automating procurement processes. Use mobile applications to expedite ordering and ensure that inventory is readily available. 
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  • Onboarding: Offer an automated and streamlined onboarding cycle for new hires. Leverage customized business logic, real-time analytics on onboarding and tailored templates for routing different approvals, personalized notifications, background screening, requested documentation and digitally signed paperwork. 
    • Custom Workflows: Streamline principal operational duties, like accessing multiple approvals, running background checks and sending notifications to particular applicants, allowing management to focus on essential issues. 
    • Rules and Business Logic: Handle repeatable business requirements to automate decision-making using sophisticated, custom-made rules and application logic. 
    • System of Record: Employ keyword boolean searchers to access the enormous talent database, including resumes, employee documents and notes, such as PDF files. 
    • Insights: Access data-driven insights related to every area of the onboarding process and make superior business decisions. 
  • Freelancer Management: Internally or publicly view groups and employee catalogs. Create employee groups and track employee profiles, productivity and hours spent. 
    • Group and Catalog: Organize and categorize employees according to their abilities, expertise and location. Create groups to connect coworkers. 
    • Profiles: Keep track of all activities, payments, document submission and interaction with a comprehensive worker profile tracking tool. 
    • Engagement Tracking: Get a detailed picture of which employee is working on what, right down to the particular project, in real time. 
    • Time Tracking: Keep track of milestones and budgets, construct SOWs, and manage talent matching by leveraging AI technology. 
  • Payments Automation: Cut down on hours spent by automating payroll processes for contractors and freelancers. Include employee emails, generate in-depth reports, track timesheets, store invoices and collect W-9/tax documents with an intuitive dashboard. 
    • Invoice Management: Monitor invoices systematically using a single dashboard. Oversee budgets, approvals, purchase orders and cost codes. 
    • Reports: Access detailed reports, leveraging a BI dashboard on freelancers’ spending segmented by sector, cost code and locality. Obtain all payment-related information by email or directly download them in XLSX and CSV formats. 
    • SOW and Services Procurement: Generate and handle sourcing events utilizing intuitive eRFx tools. Create and manage freelance contracts efficiently, leveraging an intuitive interface. 
  • Workforce Intelligence: Provide complete visibility of various metrics to control work and provide insight for better business planning. Connect data in a centralized place and provide data transparency via an intuitive analytic tool. Understand internal policies and essential laws better through real-time information. 
    • Compliance Reports: Leverage complete datasets to reduce business risk. Get a detailed perspective of onboarding activities and spot major compliance factors. Enhance contractor engagement and take account of corporate policies and applicable legislation. 
    • Budget and Financial Dashboards: Take advantage of key indicators like cost-per-hire and labor pay for more efficient business operation. Identify the most costly service categories, reasonable geographic regions or the best worker category for a particular project. Use valuable data to estimate budgets and assess tax exposure. 
    • Resourcing Metrics: Get a holistic picture of employees and workforce engagements with resourcing metrics. Highlight active requisitions based on service requirement, evaluate freelancer traits, like duration and diversity, and monitor project staffing imbalances. 
    • Time-Based Intelligence: Meet hiring goals with a comprehensive time-to-hire tracker. Discover requisition-related breakdowns with relevant analytics and variables. Compare real-time data to historical values seamlessly for better progress. 
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#61

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User Sentiment Summary

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Excellent User Sentiment 53 reviews
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90%
of users recommend this product

Worksuite has a 'excellent' User Satisfaction Rating of 90% when considering 53 user reviews from 1 recognized software review sites.

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4.51 (53)

Awards

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Worksuite stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Reduced Labor Costs: Fourth's demand-driven scheduling helps businesses optimize labor costs by aligning staffing levels with actual demand, minimizing unnecessary overtime and understaffing.
Improved Communication and Engagement: The platform facilitates communication and engagement between managers and employees through features like instant messaging, task management, and feedback tools, leading to a more connected and informed workforce.
Enhanced Compliance: Fourth helps businesses maintain compliance with labor laws and regulations by automating time tracking, leave management, and other HR processes, reducing the risk of costly penalties and legal issues.
Data-Driven Insights: The platform provides businesses with valuable data and analytics on labor costs, employee performance, and other key metrics, enabling them to make informed decisions about staffing, scheduling, and other operational areas.
Increased Efficiency and Productivity: By automating routine tasks and streamlining workflows, Fourth frees up managers and employees to focus on more strategic initiatives, leading to increased efficiency and productivity across the organization.
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Scheduling Flexibility: Easily create and manage employee schedules with drag-and-drop functionality, accommodating shift swaps and time-off requests.
Labor Cost Control: Track labor costs in real-time, compare scheduled versus actual hours, and receive alerts for potential overtime to optimize staffing and prevent unnecessary expenses.
Compliance Assurance: Ensure adherence to labor laws and regulations with built-in compliance features, including break management and overtime calculations, minimizing compliance risks.
Employee Engagement: Empower employees with self-service options to view schedules, request time off, and swap shifts, fostering a sense of ownership and control over their work-life balance.
Communication Streamlining: Communicate schedule updates and important announcements directly to employees through the platform, keeping everyone informed and reducing miscommunication.
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Limited Functionality: Fourth's scheduling and forecasting tools may not be as robust as some competitors, potentially leading to inefficiencies in managing staff schedules, especially in industries with fluctuating demand.
Usability Challenges: The user interface can feel outdated and clunky, making it difficult for employees to navigate and utilize the platform effectively. This can lead to frustration and a decline in user adoption.
Customer Support Concerns: Some users have reported difficulties in receiving timely and effective support from Fourth's customer service team, which can be problematic when encountering technical issues or needing assistance with the platform.
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Limited Customization: Worksuite's scheduling features may not be flexible enough to accommodate the complex staffing needs of some businesses, especially those with variable shift patterns or unique labor regulations.
Mobile App Functionality: The mobile app has received some criticism for occasional glitches and a lack of certain features available on the desktop version, which can hinder on-the-go workforce management.
Integrations: While Worksuite offers integrations with some payroll and HR systems, it may not have a comprehensive selection compared to other workforce management solutions, potentially requiring manual data transfer for certain businesses.
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Fourth is a comprehensive software solution designed to streamline workforce management tasks, from scheduling and time tracking to payroll and HR. But how does it stack up against the competition? Users rave about Fourth's scheduling features, praising its intuitive interface and ability to handle complex scheduling needs. The software's ability to forecast labor needs based on historical data and sales projections is a game-changer for businesses looking to optimize staffing levels. Fourth's time and attendance tracking capabilities are also a hit, with users appreciating the accuracy and ease of use. The software's integration with payroll systems eliminates the need for manual data entry, saving time and reducing errors. However, some users find Fourth's reporting capabilities to be somewhat lacking. While the software provides basic reporting functionality, it may not be sufficient for businesses with more complex reporting needs. Additionally, some users have expressed concerns about the software's customer support, citing long wait times and unhelpful responses. Despite these drawbacks, Fourth remains a popular choice for businesses of all sizes. Its comprehensive feature set, user-friendly interface, and ability to automate key workforce management tasks make it a valuable tool for any organization looking to improve efficiency and productivity. Fourth is particularly well-suited for businesses in industries with complex scheduling needs, such as retail, hospitality, and healthcare. Its forecasting capabilities and integration with payroll systems can save these businesses time and money, while its mobile app allows employees to easily manage their schedules and time off requests. Disclaimer: The information provided is based on user reviews from the past year and may not reflect the most current state of the software. It is recommended to check the internet for the latest information and updates on Fourth.

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Worksuite generally receives positive feedback, with users highlighting its scheduling and time tracking features as major strengths. The platform's ability to streamline employee scheduling, track work hours, and manage payroll efficiently is a significant draw for businesses. Users appreciate the intuitive interface and comprehensive reporting tools, which provide valuable insights into workforce productivity and labor costs. However, some users note that Worksuite's mobile app functionality could be improved, particularly in terms of its user interface and feature set. In comparison to competitors like Deputy and When I Work, Worksuite is often praised for its affordability and ease of use, making it a suitable choice for small and medium-sized businesses. While it may not offer the same level of advanced features as some of its pricier counterparts, Worksuite's core functionalities effectively address the essential workforce management needs of many organizations. Overall, Worksuite appears to be a good fit for businesses seeking a user-friendly and cost-effective solution for managing their workforce. Its scheduling, time tracking, and payroll features are well-regarded, and its intuitive interface makes it accessible to users with varying levels of technical expertise. However, businesses with complex workforce management requirements or those that prioritize mobile app functionality may want to explore alternative options.

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