Fourth vs Softworks

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Our analysts compared Fourth vs Softworks based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Fourth Software Tool
Softworks Software Tool

Product Basics

Fourth offers software designed to streamline workforce management tasks, encompassing scheduling, payroll, and more. The platform caters to businesses of varying sizes, particularly those in the hospitality, leisure, and retail sectors. Users appreciate its ability to enhance operational efficiency, reduce labor costs, and improve communication between management and staff. Notable features include demand forecasting, employee self-service tools, and robust reporting capabilities.

Pricing for Fourth's software is typically based on the number of employees and the specific modules selected. While some users find the pricing to be higher compared to other workforce management solutions, many believe the comprehensive features and potential return on investment justify the cost.

It's important to note that software pricing and features can change over time. Checking the latest information directly from software providers is always a good practice.

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Softworks aims to improve workforce productivity, enhance profitability and increase operational value. Businesses can keep employees engaged and empowered with self-service modules and support by multi-disciplinary teams. It ensures that workforce plans and productivity align with the organization’s goals.

Its main capabilities include project tracking, absence management, labor scheduling and more.
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Product Insights

  • Enable Single Sign-on: Access single sign-on efficiency for all of the company’s back-office IT solutions, including non-Fourth apps. 
  • Allow Integration: Make employee management a lot easier with integration partners (which include most POS systems). 
  • Go Mobile: Employees and managers may work together and complete essential tasks from any device while on the go. 
  • Provide Data-driven Solutions: Using simple dashboards, streamline numerous procedures and allow the business to make data-driven decisions. 
  • Maintain Comprehensiveness: Build employee management and production line solutions around advanced analytics for well-informed decisions. 
  • Make Data-Driven Insights: With real-time, comprehensive reports and data, make informed scheduling decisions. Monitor forecasting operations by narrowing the search by area, region, daypart and time. 
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  • Efficient Operations: Automate time and attendance according to rule-based workflows and reduce mundane HR admin tasks. Boost overall efficiency by focusing on crucial tasks. 
  • Cost Control: Minimize extra payroll expenses by identifying hidden costs. Reduces repetitive and unnecessary admin functions to enhance performance. 
  • Reduced Errors: Automated scheduling saves time and minimizes manual scheduling errors. 
  • Diverse Analytics: Access actionable insights with various reports like balance, carer’s leave, violation, target, productivity and more. 
  • Less Admin Work: Allow employees to record their working hours, access schedules and leave balances, along with requesting time off on the fly. 
  • Flexible Working: Empower employees to manage their responsibilities and improve work-life balance with flexible working hours to increase productivity and retention rates. 
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  • Scheduling & Labor Management: Generate fully automated wage forecasting. Control labor costs by providing valuable insights on critical metrics like current trends, weather and local happenings to receive numerous layers of rota approval, evaluations and a comprehensive view of employees' job patterns across various sites. Predict demand with data-driven analytics. Define all tasks clearly and log in to each task on time by leveraging a comprehensive manager workflow tool. 
  • Analytics: Assist business executives and operational teams in rationalizing the data they need to fulfill their objectives, uncover opportunities and create efficiency, all to run a more efficient and successful company. Built exclusively for hospitality enterprises, this very intuitive out-of-the-box data visualization allows quick comparison of KPIs across scheduling, purchasing, inventory, transactional POS, employee engagement and more. 
  • Invoice Processing: Automate three-way matching of invoices, goods-received notes and electronic purchase orders. Eliminate paperwork by receiving items utilizing mobile phones at the front door and PDF billing. 
  • Purchasing: Save time and effort while remaining compliant by automating procurement processes. Use mobile applications to expedite ordering and ensure that inventory is readily available. 
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  • Time and Attendance Management: Record and analyze employee working hours and attendance. Offers in-depth graphic reports based on employee schedules, time off, attendance trends, overtime and more. Employees can log their work hours using the clocking terminal. 
  • Automated Scheduling: Simplify tedious scheduling processes while ensuring regulatory compliance. Schedules available employees into shifts and rosters to save time and extra costs. 
  • Leave Management: Generate reports on employee planned and unplanned absences and manage them conveniently. Access real-time attendance information to reduce the expense of unplanned absences and handle leave entitlements. 
  • Core HR Management: Manages information about payroll, benefits, performance and more and helps: 
    •  Securely store and access employee information. 
    •  Track company assets like laptops, company cars, mobile phones and more. 
    •  Receive automated alerts about regulatory compliance and expiry of employee skills. 
    •  Get email reminders and customized alerts for deadlines. 
  • Employee Self-Service: Make employees self-reliant by allowing them to record their work hours and access work schedules. Let employees update personal details, apply for time off and access flexitime and leave balances. 
  • Project Tracking: Automate project management processes and minimize administration activities to increase productivity. Aligns project expenses with the organization’s budget. 
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Product Ranking

#47

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Workforce Management Software

#113

among all
Workforce Management Software

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User Sentiment Summary

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Great User Sentiment 36 reviews
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86%
of users recommend this product

Softworks has a 'great' User Satisfaction Rating of 86% when considering 36 user reviews from 2 recognized software review sites.

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4.28 (18)
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4.3 (18)

Synopsis of User Ratings and Reviews

Reduced Labor Costs: Fourth's demand-driven scheduling helps businesses optimize labor costs by aligning staffing levels with actual demand, minimizing unnecessary overtime and understaffing.
Improved Communication and Engagement: The platform facilitates communication and engagement between managers and employees through features like instant messaging, task management, and feedback tools, leading to a more connected and informed workforce.
Enhanced Compliance: Fourth helps businesses maintain compliance with labor laws and regulations by automating time tracking, leave management, and other HR processes, reducing the risk of costly penalties and legal issues.
Data-Driven Insights: The platform provides businesses with valuable data and analytics on labor costs, employee performance, and other key metrics, enabling them to make informed decisions about staffing, scheduling, and other operational areas.
Increased Efficiency and Productivity: By automating routine tasks and streamlining workflows, Fourth frees up managers and employees to focus on more strategic initiatives, leading to increased efficiency and productivity across the organization.
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Simplified Time Tracking: Many users appreciate the straightforward time tracking functionality, highlighting its ease of use for employees to clock in and out.
Automated Scheduling: Users frequently mention the convenience of automated scheduling, enabling them to effortlessly create and manage employee schedules.
Leave Management Streamlining: The platform's leave management system is praised for simplifying the process of requesting, approving, and tracking employee leave.
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Limited Functionality: Fourth's scheduling and forecasting tools may not be as robust as some competitors, potentially leading to inefficiencies in managing staff schedules, especially in industries with fluctuating demand.
Usability Challenges: The user interface can feel outdated and clunky, making it difficult for employees to navigate and utilize the platform effectively. This can lead to frustration and a decline in user adoption.
Customer Support Concerns: Some users have reported difficulties in receiving timely and effective support from Fourth's customer service team, which can be problematic when encountering technical issues or needing assistance with the platform.
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Limited Mobile Functionality: Some users have expressed frustration with the mobile app, citing limited functionality and difficulty with tasks like approving time off requests.
Reporting Complexities: A number of users have reported that generating reports can be cumbersome and time-consuming, particularly when needing to combine data from different modules.
Occasional System Glitches: While generally considered reliable, some users have mentioned encountering occasional system glitches or errors that disrupt their workflow.
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Fourth is a comprehensive software solution designed to streamline workforce management tasks, from scheduling and time tracking to payroll and HR. But how does it stack up against the competition? Users rave about Fourth's scheduling features, praising its intuitive interface and ability to handle complex scheduling needs. The software's ability to forecast labor needs based on historical data and sales projections is a game-changer for businesses looking to optimize staffing levels. Fourth's time and attendance tracking capabilities are also a hit, with users appreciating the accuracy and ease of use. The software's integration with payroll systems eliminates the need for manual data entry, saving time and reducing errors. However, some users find Fourth's reporting capabilities to be somewhat lacking. While the software provides basic reporting functionality, it may not be sufficient for businesses with more complex reporting needs. Additionally, some users have expressed concerns about the software's customer support, citing long wait times and unhelpful responses. Despite these drawbacks, Fourth remains a popular choice for businesses of all sizes. Its comprehensive feature set, user-friendly interface, and ability to automate key workforce management tasks make it a valuable tool for any organization looking to improve efficiency and productivity. Fourth is particularly well-suited for businesses in industries with complex scheduling needs, such as retail, hospitality, and healthcare. Its forecasting capabilities and integration with payroll systems can save these businesses time and money, while its mobile app allows employees to easily manage their schedules and time off requests. Disclaimer: The information provided is based on user reviews from the past year and may not reflect the most current state of the software. It is recommended to check the internet for the latest information and updates on Fourth.

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Does Softworks really make workforce management a soft touch? User reviews from the past year suggest that Softworks is a user-friendly and flexible solution that can be customized to meet the specific needs of an organization. Users appreciate the ability to choose which features they want to use and how they want them to work. For example, one user praised the software's flexibility in allowing them to track employee time and attendance in a way that met their company's specific needs. Another user highlighted the software's ease of use, noting that even employees with limited computer skills were able to quickly learn how to use the system. However, some users have reported that the software can be expensive and that the customer support can be slow to respond to requests. Despite these drawbacks, many users believe that Softworks is a valuable tool that can help organizations improve their workforce management processes. The software is particularly well-suited for organizations with a large number of employees or complex scheduling needs. Its robust feature set and customization options make it a good choice for businesses that need a comprehensive solution to manage their workforce.

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