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Fourth vs Kronos Workforce Central

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Our analysts compared Fourth vs Kronos Workforce Central based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Fourth Software Tool
Kronos Workforce Central Software Tool
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Product Basics

Fourth offers software designed to streamline workforce management tasks, encompassing scheduling, payroll, and more. The platform caters to businesses of varying sizes, particularly those in the hospitality, leisure, and retail sectors. Users appreciate its ability to enhance operational efficiency, reduce labor costs, and improve communication between management and staff. Notable features include demand forecasting, employee self-service tools, and robust reporting capabilities.

Pricing for Fourth's software is typically based on the number of employees and the specific modules selected. While some users find the pricing to be higher compared to other workforce management solutions, many believe the comprehensive features and potential return on investment justify the cost.

It's important to note that software pricing and features can change over time. Checking the latest information directly from software providers is always a good practice.

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Kronos Workforce Central is a full-service suite designed to meet the needs of businesses of all sizes, regardless of industry. Based in the cloud, it is fully scalable — giving users the flexibility to use the most important functionalities on the go, no matter how big the organization grows.

With its numerous capabilities, managers can automate and streamline many core HR tasks. It facilitates the management of an entire team, driving employee engagement and bolstering business processes.
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$4/Employee, Monthly
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Product Insights

  • Enable Single Sign-on: Access single sign-on efficiency for all of the company’s back-office IT solutions, including non-Fourth apps. 
  • Allow Integration: Make employee management a lot easier with integration partners (which include most POS systems). 
  • Go Mobile: Employees and managers may work together and complete essential tasks from any device while on the go. 
  • Provide Data-driven Solutions: Using simple dashboards, streamline numerous procedures and allow the business to make data-driven decisions. 
  • Maintain Comprehensiveness: Build employee management and production line solutions around advanced analytics for well-informed decisions. 
  • Make Data-Driven Insights: With real-time, comprehensive reports and data, make informed scheduling decisions. Monitor forecasting operations by narrowing the search by area, region, daypart and time. 
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  • Automation: The system can automatically perform essential workforce management functions automatically, freeing up HR managers to prioritize human-focused tasks that can’t be automated by technology. 
  • Analytics: The systems reporting and analytic functionalities provide managers with data and insights which can be viewed in the interface dashboard to give managers insights into daily business operations. 
  • Integration: Kronos Workforce Central integrates fully with other Kronos solutions to allow systems to share data and streamline workflows, making integration seamless. Users can also choose to integrate this system with other third-party products with the help of Kronos Integration Manager utility. 
  • Unified Platform:  Rather than utilizing multiple systems, users can leverage Kronos Workforce Central’s platform to complete a variety of core HR tasks, including scheduling, time tracking and productivity management. 
  • Improve Engagement:  With mobile capabilities, users can access the system to perform essential workforce management tasks and streamline communication. The app offers direct lines of communication between individual employees, managers and other teams, improving communication across the board. 
  • Boost Productivity:  Capabilities that allow users to work offline, like offline punch and Smartviews, allow employees and managers to access the system even if Kronos’ network is down, ensuring that technical issues never hinder the workforce. 
  • Greater Visibility:  Managers can access relevant employee information easily through Kronos Workforce Central. The system allows managers to view employee availability, time punches, location and what activities they’ve worked on, providing managers with a robust view of what their workforce does and when they can do it. 
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  • Scheduling & Labor Management: Generate fully automated wage forecasting. Control labor costs by providing valuable insights on critical metrics like current trends, weather and local happenings to receive numerous layers of rota approval, evaluations and a comprehensive view of employees' job patterns across various sites. Predict demand with data-driven analytics. Define all tasks clearly and log in to each task on time by leveraging a comprehensive manager workflow tool. 
  • Analytics: Assist business executives and operational teams in rationalizing the data they need to fulfill their objectives, uncover opportunities and create efficiency, all to run a more efficient and successful company. Built exclusively for hospitality enterprises, this very intuitive out-of-the-box data visualization allows quick comparison of KPIs across scheduling, purchasing, inventory, transactional POS, employee engagement and more. 
  • Invoice Processing: Automate three-way matching of invoices, goods-received notes and electronic purchase orders. Eliminate paperwork by receiving items utilizing mobile phones at the front door and PDF billing. 
  • Purchasing: Save time and effort while remaining compliant by automating procurement processes. Use mobile applications to expedite ordering and ensure that inventory is readily available. 
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  • Employee Self-Service: Enable the self-service function in the mobile app to allow employees to get answers to questions, view schedules, clock in and out of shifts, update their availability, swap shifts, submit requests and more. 
  • Time Tracking: The system can send real-time alerts through email or text message to notify managers of things that need immediate attention, such as employees who will be working overtime hours. By integrating this feature with payroll processing, managers can ensure that payroll is always accurate and processed on time. 
  • Scheduling: Automatically generate schedules with the system’s best-fit module to ensure optimal schedules that reduce instances of overstaffing. Employees can use the self-service functionality to view schedules through the mobile app, as well as set scheduling preferences and swap shifts with coworkers. 
  • Absence Management: Maintain productivity levels by tracking absences and gaining visibility into areas where absences are affecting labor costs. This allows managers to intervene when they notice absence trends. 
  • Core HR: Collect and measure data related to the workforce, including performance metrics. Managers can update employee profiles and benefits programs, manage schedules, ensure employees receive proper training opportunities and analyze payroll data. 
  • Payroll: Leverage the benefits of integrated time tracking by automatically calculating employee hours to process payroll. The system also helps ensure compliance by generating standard tax forms and reports to help organizations prepare for quarterly or annual audits. 
  • Reporting: Managers can create interactive charts and graphs to help recognize trends within the workforce. Managers can generate and view charts directly through the dashboard. 
  • Mobile App: The system is compatible with both IOS and Android mobile devices as well as tablets, making it easy for managers and employees to access the system remotely. Through the app, managers can respond to issues quickly and employees are able to complete tasks related to time management, submit reports and more. 
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Product Ranking

#47

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Workforce Management Software

#82

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Workforce Management Software

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User Sentiment Summary

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Great User Sentiment 1786 reviews
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80%
of users recommend this product

Kronos Workforce Central has a 'great' User Satisfaction Rating of 80% when considering 1786 user reviews from 4 recognized software review sites.

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4.4 (14)
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4.0 (1218)
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4.0 (491)
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4.3 (63)

Synopsis of User Ratings and Reviews

Reduced Labor Costs: Fourth's demand-driven scheduling helps businesses optimize labor costs by aligning staffing levels with actual demand, minimizing unnecessary overtime and understaffing.
Improved Communication and Engagement: The platform facilitates communication and engagement between managers and employees through features like instant messaging, task management, and feedback tools, leading to a more connected and informed workforce.
Enhanced Compliance: Fourth helps businesses maintain compliance with labor laws and regulations by automating time tracking, leave management, and other HR processes, reducing the risk of costly penalties and legal issues.
Data-Driven Insights: The platform provides businesses with valuable data and analytics on labor costs, employee performance, and other key metrics, enabling them to make informed decisions about staffing, scheduling, and other operational areas.
Increased Efficiency and Productivity: By automating routine tasks and streamlining workflows, Fourth frees up managers and employees to focus on more strategic initiatives, leading to increased efficiency and productivity across the organization.
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User-Friendly: The platform’s functionalities are intuitive and easy to use, as noted by approximately 80% of users who mention the system’s usability.
Functionality: Kronos Workforce Central delivers on all of the promised features and capabilities, with each of the advertised features living up to user expectation, as reported by 85% of the users who mention the functionality of the product.
Customization: About 80% of users note that native integration capabilities and customization options allow users to successfully adjust the system to meet their unique business needs.
Support: Support is responsive, knowledgable and helpful, as reported by 60% of reviewers who mention support.
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Limited Functionality: Fourth's scheduling and forecasting tools may not be as robust as some competitors, potentially leading to inefficiencies in managing staff schedules, especially in industries with fluctuating demand.
Usability Challenges: The user interface can feel outdated and clunky, making it difficult for employees to navigate and utilize the platform effectively. This can lead to frustration and a decline in user adoption.
Customer Support Concerns: Some users have reported difficulties in receiving timely and effective support from Fourth's customer service team, which can be problematic when encountering technical issues or needing assistance with the platform.
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System Speed: The platform loads slowly and users experience frequent system downtime, as reported by 100% of the users who mention system speed in their reviews of Kronos Workforce Central.
Reporting: Of the users who mention reporting, 60% say that the reporting functionality is limited and lacks customization options necessary for some industries.
Implementation: The implementation process is long and difficult, especially for users without prior IT experience, according to 85% of reviewers who mention the implementation process.
Integration: Businesses with robust needs must rely on integrations and add ons that slow the system down, as reported by 99% of users who mention the system’s integration needs.
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Fourth is a comprehensive software solution designed to streamline workforce management tasks, from scheduling and time tracking to payroll and HR. But how does it stack up against the competition? Users rave about Fourth's scheduling features, praising its intuitive interface and ability to handle complex scheduling needs. The software's ability to forecast labor needs based on historical data and sales projections is a game-changer for businesses looking to optimize staffing levels. Fourth's time and attendance tracking capabilities are also a hit, with users appreciating the accuracy and ease of use. The software's integration with payroll systems eliminates the need for manual data entry, saving time and reducing errors. However, some users find Fourth's reporting capabilities to be somewhat lacking. While the software provides basic reporting functionality, it may not be sufficient for businesses with more complex reporting needs. Additionally, some users have expressed concerns about the software's customer support, citing long wait times and unhelpful responses. Despite these drawbacks, Fourth remains a popular choice for businesses of all sizes. Its comprehensive feature set, user-friendly interface, and ability to automate key workforce management tasks make it a valuable tool for any organization looking to improve efficiency and productivity. Fourth is particularly well-suited for businesses in industries with complex scheduling needs, such as retail, hospitality, and healthcare. Its forecasting capabilities and integration with payroll systems can save these businesses time and money, while its mobile app allows employees to easily manage their schedules and time off requests. Disclaimer: The information provided is based on user reviews from the past year and may not reflect the most current state of the software. It is recommended to check the internet for the latest information and updates on Fourth.

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Kronos Workforce Central offers a robust suite of workforce management capabilities and most users find that the system is easy to use. It’s customization capabilities allow most businesses to configure the system to meet specific business needs, and most issues with the system are resolved by contacting customer support. However, some users have found that the need for add-ons can slow the system down and can be cost prohibitive to smaller businesses. Users also note that the implementation process is lengthy and difficult. If your business requires more than the base functionality of the platform and requires significant technical support, this solution may come at a steep additional cost to the base subscription.

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