Dayforce vs Reflexis

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Our analysts compared Dayforce vs Reflexis based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Reflexis Software Tool

Product Basics

Dayforce is a cloud-based human capital management (HCM) platform that offers a full suite of tools for managing payroll, workforce management, career development, benefits and HR tasks.

It's a great pick for larger teams looking to streamline onboarding and training with performance management tools that support ongoing career development. Plus, its self-service portal gives employees more independence.

Ranked in the top five on our HR software list, Dayforce stands out as the Best for Reporting and Dashboards. It shines with features like employee engagement, succession management and compensation management.

With tools for workforce insights, personalized coaching, and mobile access, managers can enhance engagement and adapt more efficiently, which helps cut down on turnover and anticipate trends. Mobile time-tracking tablets and time clocks help minimize errors and ensure more accurate payroll.

The platform offers customizable dashboards, automated payroll calculations, centralized employee info and engagement tracking. Users love its intuitive, easy-to-use design and self-service options that lighten the admin load. However, some find the reporting feature a bit tricky; while reports are customizable, getting them set up can be complex.

Pricing varies based on the number of users and chosen modules, generally falling between $6 and $12 per employee per month, which is mid-range compared to other options out there.

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Reflexis (acquired by Zebra Technologies) is a Workforce Management (WFM) software platform that helps businesses optimize labor scheduling and workforce performance. It's particularly suited for organizations with large, complex workforces across various locations, such as retail chains, hospitality groups, and healthcare providers. Key benefits include improved scheduling accuracy, reduced labor costs, and boosted employee engagement. Popular features encompass demand forecasting, automated scheduling, time and attendance tracking, and performance analytics. User reviews praise its intuitive interface, scalability, and reporting capabilities. Compared to similar WFM products, Reflexis stands out for its focus on AI-powered automation and optimization. However, its pricing reflects this advanced functionality, typically falling within a higher range compared to simpler WFM options. Costs can vary based on specific modules, the number of users, and implementation complexity.

Pros
  • Intuitive interface
  • Accurate scheduling
  • AI-powered automation
  • Comprehensive analytics
  • Scalable for large businesses
Cons
  • Higher price point
  • Complex implementation
  • Steeper learning curve
  • Limited customization
  • Potential for bugs
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$6/Employee, Monthly
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$3/User, Monthly
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Product Assistance

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Product Insights

  • Centralize Records: Store all your documents in a secure repository, using filters to easily find the forms you need. You can also monitor and manage compensation levels, performance metrics, and org charts. Dayforce’s document management gets an 81 out of 100, according to our data.
  • Improve Payroll Accuracy: Reduce timesheet errors for more accurate payroll processing. While payroll management scores a 75, Dayforce payroll calculates pay in real time as it's recorded, giving admins continuous data throughout the pay period and providing more time for verification, review and audits.
  • Enhance Engagement: Promote stronger team engagement and communication with TeamRelate. Managers can track employee engagement daily, tailor coaching, and gauge employee communication styles and motivators through surveys. Its employee engagement tools come in at a perfect 100.
  • Navigate Compliance: Access real-time information on all legislative rules globally, including monitoring regulations in over 200 countries, to ensure compliance. Configure what the system monitors based on specific needs.
  • Work Flexibly: Update availability, check schedules and submit time-off requests on the go. Users can preview earnings, clock in and out, and view the People Directory to contact coworkers.
  • Boost Communication: Enhance communication by highlighting managers and colleagues in interactive org charts. Build and arrange employees based on the company’s structure and hierarchy.
  • Manage Time and Time Off: Replace punch clocks with tablets offering accurate time and attendance information. Employees can record time, request time off or trade shifts, and view schedules via the mobile app.
  • View Workforce Insights: Track critical organizational indicators like turnover by location and age to understand operational trends.
  • Ease Benefits Management: Simplify benefits enrollment with side-by-side plan comparisons and smart recommendations. Employees can update their coverage via self-service.
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  • Optimization: Receive alerts and analysis of schedule efficiency on the fly. Generate accurate labor forecasts and schedules with an intuitive UI, which is AI-supported. 
  • Accuracy: Ensure that employees can accurately clock in and out hassle-free with time clock modules that rely on facial recognition and voice control. 
  • Mobility: Monitor key metrics on the go to improve decisions and gain actionable insights into compliance and performance. Handle a variety of modern retail problems on a smartphone or tablet. 
  • Safe and Compliant: Ensure compliance with complex pay rules, union contracts, labor laws and business policies to improve productivity and avoid timekeeping conflicts. 
  • Data-Driven: Pre-plan tasks and schedules based on insights from analytical reports to ensure improved efficiency by assigning the right person to the right task. 
  • Improved Employee Engagement: Provide greater control to employees for schedules and shifts, leading to better productivity and work-life balance. 
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  • Core HR: Centralize employee info, manage performance, carry out recruiting, oversee payroll and get reports for data-driven decision-making.
  • Employee Self-Service (ESS): Let users enroll in benefits, view pay details, update personal information, access learning resources and stay current on announcements.
  • Payroll: Roll out a variety of payroll tasks, including tax management, employee verification and data entry for unique situations like retroactive payments. Dashboards provide insights and reporting tools support payroll reconciliation.
  • Benefits: Fast track enrollment by letting employees independently enroll for coverage. Admins can access enrollment totals, a library of qualification rules, on-demand calculations and streamlined COBRA management. It also integrates with hundreds of carriers and incorporates features to ensure ACA compliance.
  • Talent Management: Manage every phase of an employee lifecycle, from recruiting and onboarding to succession planning. Track performance in a holistic view, plan budgets effectively and reskill current employees with AI talent tools.
  • Workforce Management: Process payroll, manage sick days or vacation time, and view reports on key trends like spending for proactive planning.
  • Compliance Support: Safeguard sensitive information with role-based access and ease multi-jurisdictional tax filings with tax services for federal, state and local jurisdictions.
  • Customer Support: Get help with questions and concerns through live chat or phone. Access additional resources on the website like the help center and webinars.
  • Dayforce Wallet: Provide employees access to their earned wages before payday. This flexibility improves financial wellness and reduces employee stress associated with waiting for a paycheck. It also provides functionalities such as budgeting tools and financial planning resources. Note: The amount available depends on completed shifts and standard transfer time is between 1-3 business days. Faster transfers require additional fees.
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  • Workforce Manager: Optimize labor budgeting, forecasting and scheduling with AI support. Anticipate demand to ensure accurate scheduling of the right associate at the right spot. 
  • Time and Attendance Management: Track time accurately with time clocks to control labor costs. Optimize time tracking by eliminating data errors, time-consuming reporting, out-of-compliance issues and more. 
  • Employee Self-Service: Enable employees to be in control of their schedules while ensuring their alignment with business policies. To streamline scheduling for managers, associates can: 
    •  Access weekly or monthly schedules. 
    •  Submit times to pick up or swap shifts. 
    •  Request and edit time off. 
    •  View accrual leave balances and more. 
  • Customer Appointments: Comply with regulations and ensure safety by managing on-site traffic. For flexibility and convenience, customers can: 
    •  Book, reschedule and terminate appointments. 
    •  Sync appointments to their personal calendar. 
    •  Review appointment details with ease. 
  • Reporting and Analytics: Create a variety of drag-and-drop reports like punch audit, employee availability, store level execution and more. Discover trends and gain insights into store and labor operations using advanced analytics. 
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Product Ranking

#26

among all
Workforce Management Software

#65

among all
Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Dayforce
Reflexis
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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 100 80 100 100 88 100 83 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 3463 reviews
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85%
of users recommend this product

Dayforce has a 'great' User Satisfaction Rating of 85% when considering 3463 user reviews from 5 recognized software review sites.

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5.0 (24)
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4.2 (792)
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4.3 (969)
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4.6 (541)
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4.0 (1137)
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Awards

SelectHub research analysts have evaluated Dayforce and concluded it earns best-in-class honors for AI-based Capabilities, Employee Scheduling, Time and Attendance Management and Workforce Planning and Management.

AI-based Capabilities Award
Employee Scheduling Award
Time and Attendance Management Award
Workforce Planning and Management Award

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Synopsis of User Ratings and Reviews

Easy PTO Tracking: Dayforce simplifies requesting and viewing PTO and tracking employee hours.
User-Friendly Interface and Features: Dayforce receives praise for being easy to set up and navigate.
Comprehensive: Dayforce is effective for managing payroll, benefits, and workforce management (WFM), providing real-time data and streamlined record-keeping. Custom reporting, time management and compensation planning are highlighted as strong features.
Consistency: The system integrates well across various functions such as HR, payroll, and time management, helping to consolidate processes and improve efficiency.
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Accurate Scheduling: Reduces labor costs and overtime by optimizing schedules based on demand, employee skills, and preferences.
Improved Efficiency: Automates tasks like scheduling, time tracking, and reporting, freeing up managers' time for other priorities.
Enhanced Employee Engagement: Mobile app access, self-service options, and better communication tools boost employee satisfaction and reduce turnover.
Data-Driven Decisions: Comprehensive analytics provide insights into labor costs, productivity, and compliance, enabling data-backed decision making.
Scalability and Flexibility: Adapts to the needs of growing businesses and handles complex scheduling requirements across multiple locations.
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Reporting: Report creation can be cumbersome and not very user-friendly. The ability to convert fixed reports into customizable formats and access more diverse formats is limited.
Outdated Employee Self-Service: Some users found this feature outdated without improved auditing and traceability features for payroll elections.
Frequent Updates: Some updates lead to slow down and create a learning curve for some users.
Implementation Process: Users reported implementation can have high up-front costs, take longer than expected and cause frustration.
Customer Support: Users experienced long response times and additional fees.
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High Cost: Reflexis can be expensive compared to simpler WFM options, especially for smaller businesses or those with basic scheduling needs.
Complex Implementation: Setting up and configuring Reflexis can be complex, requiring technical expertise and potentially involving additional consulting costs.
Steeper Learning Curve: Users, especially managers, may require training to adapt to the interface and utilize the platform's full potential.
Limited Customization: While offering flexibility, Reflexis may not cater to highly specific or niche scheduling requirements of certain industries.
Potential for Bugs and Glitches: As with any complex software, Reflexis can encounter occasional bugs or technical issues that disrupt operations.
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Dayforce, a popular AI-powered HCM solution, caters to businesses across various industries on a global scale. It’s perfect for large teams and companies needing a scalable and adaptable platform. Most of its features are user-friendly, making it relatively easy to learn and navigate.Dayforce stands out with its mobile time-off requests, smart benefit enrollment recommendations, TeamRelate, Dayforce Wallet and automated payroll calculations. It also offers robust support for day-to-day operations, including reports and dashboards, org charts, shift trades, and compliance.The mobile app and self-service platform give employees the freedom to handle tasks like accessing pay stubs, viewing schedules, and submitting time-off requests independently, which reduces the need for admin intervention.Dayforce tackles common HR challenges like managing varied payroll and compliance needs, dealing with tricky reporting, and making employee self-service easier. While users appreciate its mobile features and schedule management, they’ve mentioned that reporting can be a bit complex and time-consuming, sometimes leading to long waits for customer support.The demo reveals a comprehensive hub serving as a centralized dashboard, providing news updates, team objectives, pending tasks, and recommended applications like performance management and recruiting.Personally, I thought the scheduling module looked a little cluttered/complicated for beginners, but you can use filters to narrow down results and make it look less busy/cleaner.Payroll processing demands a hawk's eye when it comes to details. I thought Dayforce had a reasonably straightforward payroll design.Engagement surveys offer compact insights into employee sentiment and effectiveness, while customizable dashboards and scorecards display key metrics on workforce dynamics, such as availability, recruitment metrics, and turnover rates.Automated alerts and integration with job boards enhance recruiting, and self-service features support career development, HR and benefits enrollment.The chatbot provided a brief welcome and directed me to the Help Center after I chose support. The chat ended there, and I encountered the issue of the conversation not clearing when the page was reopened.Pricing is competitive, based on user numbers and selected modules (charged per month).Overall, Dayforce is a comprehensive HCM software that effectively supports managing people, pay and compliance.

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Reflexis user reviews paint a picture of a powerful yet demanding WFM solution. Praised for its AI-driven accuracy, automation capabilities, and comprehensive analytics, users commend its ability to "reduce scheduling headaches" and "boost efficiency across the board." One manager gushes, "Finally, a system that takes the guesswork out of scheduling and gives us real control over labor costs." However, the complexity comes at a price. Users highlight the "steep learning curve" and "hefty price tag" as major drawbacks. Compared to competitors like Kronos or ADP, Reflexis is seen as "more feature-rich but less user-friendly," particularly for smaller businesses. One reviewer cautions, "If you need a simple scheduling tool, this might be overkill." The differentiating factor lies in Reflexis' focus on automation and optimization. Users cite its "intelligent forecasting" and "self-service options for employees" as major strengths, freeing up time for managers to focus on other aspects of their jobs. One user aptly summarizes, "Reflexis isn't just about scheduling; it's about streamlining the entire workforce management process." Ultimately, Reflexis is a powerful tool for businesses seeking advanced WFM capabilities and data-driven insights. But its complexity and cost may deter those with simpler needs. As one user concludes, "If you're willing to invest the time and resources, Reflexis can be a game-changer. But for basic scheduling, there might be better options out there."

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