Dayforce vs Infor Workforce Management

Dayforce, a popular AI-powered HCM solution, caters to businesses across various industries on a global scale. It’s perfect for large teams and companies needing a scalable and adaptable platform. Most of its features are user-friendly, making it relatively easy to learn and navigate.Dayforce stands out with its mobile time-off requests, smart benefit enrollment recommendations, TeamRelate, Dayforce Wallet and automated payroll calculations. It also offers robust support for day-to-day operations, including reports and dashboards, org charts, shift trades, and compliance.The mobile app and self-service platform give employees the freedom to handle tasks like accessing pay stubs, viewing schedules, and submitting time-off requests independently, which reduces the need for admin intervention.Dayforce tackles common HR challenges like managing varied payroll and compliance needs, dealing with tricky reporting, and making employee self-service easier. While users appreciate its mobile features and schedule management, they’ve mentioned that reporting can be a bit complex and time-consuming, sometimes leading to long waits for customer support.The demo reveals a comprehensive hub serving as a centralized dashboard, providing news updates, team objectives, pending tasks, and recommended applications like performance management and recruiting.Personally, I thought the scheduling module looked a little cluttered/complicated for beginners, but you can use filters to narrow down results and make it look less busy/cleaner.Payroll processing demands a hawk's eye when it comes to details. I thought Dayforce had a reasonably straightforward payroll design.Engagement surveys offer compact insights into employee sentiment and effectiveness, while customizable dashboards and scorecards display key metrics on workforce dynamics, such as availability, recruitment metrics, and turnover rates.Automated alerts and integration with job boards enhance recruiting, and self-service features support career development, HR and benefits enrollment.The chatbot provided a brief welcome and directed me to the Help Center after I chose support. The chat ended there, and I encountered the issue of the conversation not clearing when the page was reopened.Pricing is competitive, based on user numbers and selected modules (charged per month).Overall, Dayforce is a comprehensive HCM software that effectively supports managing people, pay and compliance.

User reviews of Infor Workforce Management paint a mixed picture. Praise often centers around its powerful features and ability to automate complex tasks. One user gushes: "Infor WFM saved us countless hours in scheduling and reduced overtime by 15%. It's a game-changer for managing our large retail workforce." However, the same reviewer cautions about the learning curve: "It's not the most user-friendly system, and training is crucial." This sentiment echoes throughout reviews. Users love the granular control over scheduling rules and compliance features, finding it superior to "basic competitors like Kronos." But the complexity often comes at a cost. Frustrations arise with "outdated UI" and "reports that feel rigid and limited." One healthcare administrator compares it to "juggling spreadsheets" for deeper analysis. Another pain point is integration. While praised for pre-built connectors, some warn against "integration nightmares" with older systems. This can be a dealbreaker for businesses heavily reliant on legacy software. Despite these drawbacks, many users credit Infor WFM with significant ROI. The automation, compliance tools, and mobile employee app are seen as key differentiators. One manufacturer sums it up: "Sure, it's not perfect, but the cost savings and improved efficiency outweigh the learning curve. We're finally in control of our workforce." Overall, Infor Workforce Management seems to be a powerful but demanding tool. For organizations willing to invest the time and effort to master its complexities, it can be a game-changer. However, businesses with simpler needs or limited resources might find lighter-weight alternatives more suitable.