Dayforce vs Deputy

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Our analysts compared Dayforce vs Deputy based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Dayforce is a cloud-based human capital management (HCM) platform that offers a full suite of tools for managing payroll, workforce management, career development, benefits and HR tasks.

It's a great pick for larger teams looking to streamline onboarding and training with performance management tools that support ongoing career development. Plus, its self-service portal gives employees more independence.

Ranked in the top five on our HR software list, Dayforce stands out as the Best for Reporting and Dashboards. It shines with features like employee engagement, succession management and compensation management.

With tools for workforce insights, personalized coaching, and mobile access, managers can enhance engagement and adapt more efficiently, which helps cut down on turnover and anticipate trends. Mobile time-tracking tablets and time clocks help minimize errors and ensure more accurate payroll.

The platform offers customizable dashboards, automated payroll calculations, centralized employee info and engagement tracking. Users love its intuitive, easy-to-use design and self-service options that lighten the admin load. However, some find the reporting feature a bit tricky; while reports are customizable, getting them set up can be complex.

Pricing varies based on the number of users and chosen modules, generally falling between $6 and $12 per employee per month, which is mid-range compared to other options out there.

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Deputy is a one-stop shop for hiring, training, scheduling, paying and managing time sheets of frontline and hourly workers. It offers an intuitive interface and various features to help manage employees, streamline scheduling operations and simplify internal communications.

You can easily create, edit and manage schedules while ensuring optimal staffing levels. The platform's drag-and-drop functionality allows quick adjustments to accommodate changes in staffing or workload. Time clock features enable employees to clock in and out accurately, minimizing the risk of time theft and simplifying payroll processing.

Also, Deputy provides a comprehensive suite of HR tools, including features for managing time off. Employees can easily request and track vacation, sick leave and other absences. A built-in messaging portal facilitates internal communication and records interactions to promote accountability.

You can also post job openings on popular online channels and create a branded portal to accept applications. The system lets you design a new hire’s onboarding workflow with embedded training materials and tips. Additionally, customizable automation helps businesses comply with fair workweek regulations, break rules, maximum work hours, consecutive workdays and other labor regulations.

One of the platform’s standout features is its pre-built integrations and extensibility with other third-party solutions. The vendor lets you add extra features such as payroll processing, business intelligence, demand forecasting, point of sale system and more.


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$6/Employee, Monthly
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$2.50/User, Monthly, Freemium
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Product Assistance

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Live Online
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24/7 Live Support
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Product Insights

  • Centralize Records: Store all your documents in a secure repository, using filters to easily find the forms you need. You can also monitor and manage compensation levels, performance metrics, and org charts. Dayforce’s document management gets an 81 out of 100, according to our data.
  • Improve Payroll Accuracy: Reduce timesheet errors for more accurate payroll processing. While payroll management scores a 75, Dayforce payroll calculates pay in real time as it's recorded, giving admins continuous data throughout the pay period and providing more time for verification, review and audits.
  • Enhance Engagement: Promote stronger team engagement and communication with TeamRelate. Managers can track employee engagement daily, tailor coaching, and gauge employee communication styles and motivators through surveys. Its employee engagement tools come in at a perfect 100.
  • Navigate Compliance: Access real-time information on all legislative rules globally, including monitoring regulations in over 200 countries, to ensure compliance. Configure what the system monitors based on specific needs.
  • Work Flexibly: Update availability, check schedules and submit time-off requests on the go. Users can preview earnings, clock in and out, and view the People Directory to contact coworkers.
  • Boost Communication: Enhance communication by highlighting managers and colleagues in interactive org charts. Build and arrange employees based on the company’s structure and hierarchy.
  • Manage Time and Time Off: Replace punch clocks with tablets offering accurate time and attendance information. Employees can record time, request time off or trade shifts, and view schedules via the mobile app.
  • View Workforce Insights: Track critical organizational indicators like turnover by location and age to understand operational trends.
  • Ease Benefits Management: Simplify benefits enrollment with side-by-side plan comparisons and smart recommendations. Employees can update their coverage via self-service.
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  • Create The Perfect Software Stack: Deputy won the SelectHub award for having the best integrations and extensibility options among employee scheduling tools, with 96 analyst score. It offers pre-built integrations with popular accounting solutions, online calendars, HRMS software, HCM tools and iPaaS platforms. You can easily import or export data and access the API to design custom integrations with external solutions.
  • Work From Anywhere: The platform offers one of the most robust scheduling mobile apps that lets you manage operations from any remote location. With a perfect 100 analyst rating, it supports offline scheduling, chat options, team news sharing, mobile time clocks, GPS tracking and customizable push notifications.
  • Streamline Scheduling: Another top-rated module is its scheduling toolkit, which has a 93 rating from our analysts. You get customizable templates and drag-and-drop tools to design schedules in minutes. The built-in AI sends conflict alerts for unavailable employees and compliance issues, ensuring schedules are accurate and efficient. The platform automatically updates employee calendars upon publishing a schedule and offers them the option of first refusal, shift swapping and bidding via their unique portals.
  • Manage Timesheets Efficiently: It offers a robust time and attendance management module that got a 92 rating from our analysts. Employees can track work hours via the mobile app, and the platform automatically prevents early clock-ins, sends break reminders, tracks overtime and maintains timesheets. It also automatically clocks out employees and prevents overtime based on your business’s budget and compliance regulations.
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  • Core HR: Centralize employee info, manage performance, carry out recruiting, oversee payroll and get reports for data-driven decision-making.
  • Employee Self-Service (ESS): Let users enroll in benefits, view pay details, update personal information, access learning resources and stay current on announcements.
  • Payroll: Roll out a variety of payroll tasks, including tax management, employee verification and data entry for unique situations like retroactive payments. Dashboards provide insights and reporting tools support payroll reconciliation.
  • Benefits: Fast track enrollment by letting employees independently enroll for coverage. Admins can access enrollment totals, a library of qualification rules, on-demand calculations and streamlined COBRA management. It also integrates with hundreds of carriers and incorporates features to ensure ACA compliance.
  • Talent Management: Manage every phase of an employee lifecycle, from recruiting and onboarding to succession planning. Track performance in a holistic view, plan budgets effectively and reskill current employees with AI talent tools.
  • Workforce Management: Process payroll, manage sick days or vacation time, and view reports on key trends like spending for proactive planning.
  • Compliance Support: Safeguard sensitive information with role-based access and ease multi-jurisdictional tax filings with tax services for federal, state and local jurisdictions.
  • Customer Support: Get help with questions and concerns through live chat or phone. Access additional resources on the website like the help center and webinars.
  • Dayforce Wallet: Provide employees access to their earned wages before payday. This flexibility improves financial wellness and reduces employee stress associated with waiting for a paycheck. It also provides functionalities such as budgeting tools and financial planning resources. Note: The amount available depends on completed shifts and standard transfer time is between 1-3 business days. Faster transfers require additional fees.
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  • Scheduling: Create, manage and optimize schedules with AI. Use drag-and-drop scheduling tools while considering availability, skills and preferences to create partial, pre-assigned or open shifts.
  • Time Tracking: Turn staff phones into a time tracking solution using the mobile app or connect the platform to a POS system to allow employees to punch in and out of work. The platform sends alerts for break hours, overtime and budgetary conflicts. It also offers geofencing to help avoid time theft and buddy punching.
  • Mobile App: Managers can access their profiles from anywhere, create schedules, approve time off requests, communicate with team members and track task progress. Employees can view schedules, request PTO, chat with colleagues, swap shifts and bid on open shifts.
  • Demand Forecasting: Access your business’s historical sales data and seasonal trends on a centralized dashboard to make informed staffing decisions. Define business logic and benchmarks with demand-based rules to ensure minimum coverage while considering your budget. You can pull real-time wage-to-sales data on the mobile app to make scheduling adjustments on the go.
  • Shift Pulse: Send feedback forms and questionnaires to employees after every shift. Minimize staff fatigue by automating schedule assignments based on worked hours and overtime. Employees can express their work satisfaction using a staff sentiment bar and tracker.
  • Compliance Tools: Deputy helps comply with fair workweek regulations by providing tools to manage overtime, minimum rest periods and other labor laws. It also assists with reporting, managing employee records and ensuring adherence to minimum wage laws.
  • Leave Management: Employees can submit time-off requests directly through the platform, and managers can review and approve or deny them. You can also track leave balances and generate leave reports.
  • Document Management: The platform offers a centralized repository for storing and organizing employee documents, such as contracts, performance reviews and training certificates. Its search and filtering capabilities make it easy to find specific documents when needed.
  • Hiring: Post openings on online job forums and track their traction from within the software interface. You can track applicants, schedule interviews, send questions and receive applicant feedback.
  • Training and Onboarding: Design branded onboarding workflows for trainees and manage employee training programs by tracking attendance, assigning tasks and monitoring progress.
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Product Ranking

#26

among all
Workforce Management Software

#44

among all
Workforce Management Software

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Analyst Rating Summary

94
83
100
21
80
71
100
73
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AI-based Capabilities
Employee Engagement and Collaboration
Employee Scheduling
Mobile Capabilities
Time and Attendance Management
Employee Scheduling
Mobile Capabilities
Platform Capabilities and Compliances
Workforce Planning and Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Dayforce
Deputy
+ Add Product + Add Product
AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 100 80 100 100 88 100 83 100 100 21 71 73 99 75 89 87 72 85 0 25 50 75 100
100%
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80%
80%
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67%
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33%
100%
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80%
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20%
100%
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96%
4%
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88%
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12%
75%
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100%
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90%
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10%
83%
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17%
87%
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13%
100%
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72%
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28%
100%
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86%
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14%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

50%
0%
50%
70%
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30%

User Sentiment Summary

Great User Sentiment 3463 reviews
Excellent User Sentiment 1504 reviews
85%
of users recommend this product

Dayforce has a 'great' User Satisfaction Rating of 85% when considering 3463 user reviews from 5 recognized software review sites.

90%
of users recommend this product

Deputy has a 'excellent' User Satisfaction Rating of 90% when considering 1504 user reviews from 4 recognized software review sites.

5.0 (24)
4.3 (15)
4.2 (792)
4.7 (307)
4.3 (969)
4.6 (720)
4.6 (541)
n/a
4.0 (1137)
4.2 (462)

Awards

SelectHub research analysts have evaluated Dayforce and concluded it earns best-in-class honors for AI-based Capabilities, Employee Scheduling, Time and Attendance Management and Workforce Planning and Management.

AI-based Capabilities Award
Employee Scheduling Award
Time and Attendance Management Award
Workforce Planning and Management Award

Deputy stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy PTO Tracking: Dayforce simplifies requesting and viewing PTO and tracking employee hours.
User-Friendly Interface and Features: Dayforce receives praise for being easy to set up and navigate.
Comprehensive: Dayforce is effective for managing payroll, benefits, and workforce management (WFM), providing real-time data and streamlined record-keeping. Custom reporting, time management and compensation planning are highlighted as strong features.
Consistency: The system integrates well across various functions such as HR, payroll, and time management, helping to consolidate processes and improve efficiency.
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User-Friendly Interface: Users appreciate the intuitive design, which makes it accessible for both managers and employees and easy to adopt with minimal training.
Robust Remote Workability: The mobile app is highly praised for allowing employees to clock in/out, manage shifts and receive notifications, making it convenient for on-the-go use.
Greater Flexibility and Accessibility: Deputy offers flexible shift management, allowing employees to swap or pick up shifts and work across multiple locations. Cloud-based hosting ensures access from anywhere with an internet connection.
Employee Empowerment: The software gives employees more control over their schedules, fostering a sense of ownership and responsibility for time management.
Streamline Scheduling: Deputy effectively manages scheduling, time tracking and attendance, reducing errors and improving overall efficiency. Reviews highlight valuable features like preventing early clock-ins and integrating with payroll systems.
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Reporting: Report creation can be cumbersome and not very user-friendly. The ability to convert fixed reports into customizable formats and access more diverse formats is limited.
Outdated Employee Self-Service: Some users found this feature outdated without improved auditing and traceability features for payroll elections.
Frequent Updates: Some updates lead to slow down and create a learning curve for some users.
Implementation Process: Users reported implementation can have high up-front costs, take longer than expected and cause frustration.
Customer Support: Users experienced long response times and additional fees.
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Support and Customer Service Issues: Several users reported poor customer service experiences, especially when dealing with technical support or canceling the service. The vendor primarily offers support via email, which some users found inadequate.
Performance and Speed: Some users experienced lag when accepting shifts or clocking in and out, causing delays and frustration.
Challenges With Multi-Location Tracking: For organizations with employees across multiple locations or states, keeping track of everyone’s whereabouts could be challenging as the platform doesn’t support multiple time zones across geographies.
Syncing Issues: Users noted that the inability to sync with external calendars (like Google or Apple Calendar) was a significant drawback.
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Dayforce, a popular AI-powered HCM solution, caters to businesses across various industries on a global scale. It’s perfect for large teams and companies needing a scalable and adaptable platform. Most of its features are user-friendly, making it relatively easy to learn and navigate.Dayforce stands out with its mobile time-off requests, smart benefit enrollment recommendations, TeamRelate, Dayforce Wallet and automated payroll calculations. It also offers robust support for day-to-day operations, including reports and dashboards, org charts, shift trades, and compliance.The mobile app and self-service platform give employees the freedom to handle tasks like accessing pay stubs, viewing schedules, and submitting time-off requests independently, which reduces the need for admin intervention.Dayforce tackles common HR challenges like managing varied payroll and compliance needs, dealing with tricky reporting, and making employee self-service easier. While users appreciate its mobile features and schedule management, they’ve mentioned that reporting can be a bit complex and time-consuming, sometimes leading to long waits for customer support.The demo reveals a comprehensive hub serving as a centralized dashboard, providing news updates, team objectives, pending tasks, and recommended applications like performance management and recruiting.Personally, I thought the scheduling module looked a little cluttered/complicated for beginners, but you can use filters to narrow down results and make it look less busy/cleaner.Payroll processing demands a hawk's eye when it comes to details. I thought Dayforce had a reasonably straightforward payroll design.Engagement surveys offer compact insights into employee sentiment and effectiveness, while customizable dashboards and scorecards display key metrics on workforce dynamics, such as availability, recruitment metrics, and turnover rates.Automated alerts and integration with job boards enhance recruiting, and self-service features support career development, HR and benefits enrollment.The chatbot provided a brief welcome and directed me to the Help Center after I chose support. The chat ended there, and I encountered the issue of the conversation not clearing when the page was reopened.Pricing is competitive, based on user numbers and selected modules (charged per month).Overall, Dayforce is a comprehensive HCM software that effectively supports managing people, pay and compliance.

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Deputy is a valuable asset for businesses looking to streamline their scheduling operations and enhance employee productivity. During my research, I found it to be a highly effective and centralized tool for hiring, training and scheduling employees. Users consistently praise its performance, with many giving it a 4.5-star rating.One of Deputy's standout features is its AI-powered automation, which can significantly improve scheduling and shift break compliance. However, it may require some initial setup and learning to function optimally. The touchless facial recognition clock-in feature is particularly valuable in today's post-pandemic world.I appreciate Deputy's commitment to employee empowerment. Its accountability measures, such as GPS tracking and facial recognition, effectively prevent time theft without compromising employee autonomy. The Shift Pulse feature is another valuable tool that fosters open communication between employees and management.While Deputy is a powerful solution, it's not without its flaws. I encountered bugs and glitches that occasionally disrupted the user experience. Slow performance, particularly for mobile app users and non-desk staff, can be frustrating. Additionally, GPS challenges can be problematic for businesses with multiple locations as the platform doesn’t support multiple time zones.The HR functionality is also limited, but I believe it has the potential to expand over time. Adding more languages to the interface would also make it more inclusive. Overall, I recommend Deputy to small to mid-sized organizations seeking a reliable and feature-rich scheduling solution that also offers basic HR functionalities.

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