Top Crew Alternatives & Competitors For 2024

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Looking for alternatives to Crew? Many users crave user-friendly and feature-rich solutions for tasks like Employee Scheduling, Mobile Capabilities, and Leave and Absence Management. Leveraging crowdsourced data from over 1,000 real Workforce Management Software selection projects based on 400+ capabilities, we present a comparison of Crew to leading industry alternatives like Oracle Workforce Management, Synerion, Kronos Workforce Ready, and Skedulo.

Crew Software Tool
Oracle Workforce Management Software Tool
Kronos Workforce Ready Software Tool
Skedulo Software Tool

Product Basics

Crew is a team management software that connects frontline employees, fosters employee interactions and drives real-time business results. It assists businesses in aligning and managing frontline team member goals and communication to increase productivity.

Team communication, shift scheduling, employee appreciation, document and task management, employee surveys and enterprise management are its main attributes.
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Oracle Workforce Management helps businesses manage their workforce efficiently through optimized scheduling, time tracking, and absence management. It's particularly suited for organizations with complex needs, geographically dispersed employees, or those seeking better labor law compliance. Benefits include improved visibility, reduced costs, increased engagement, and streamlined processes. Popular features are mobile access, self-service portal, and integration with other Oracle applications. User reviews praise its ease of use but some mention occasional glitches and limited functionalities compared to specialized solutions. Pricing starts with a base subscription and varies depending on several factors. Overall, Oracle Workforce Management is a powerful solution for businesses to optimize their workforce and improve operational efficiency.

Pros
  • Improved workforce visibility
  • Enhanced scheduling capabilities
  • Reduced labor costs
  • Improved employee engagement
  • Increased compliance
Cons
  • Complex implementation
  • High cost of ownership
  • Steep learning curve
  • Limited customization options
  • Integration challenges
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Synerion streamlines workforce management through automated scheduling, time tracking, and employee self-service tools. Ideal for mid-sized to large organizations across various industries, it simplifies operations, reduces costs, and boosts employee engagement. Popular features include mobile time clock access, real-time data insights, and advanced forecasting for optimal staffing. User reviews praise its intuitive interface, customization options, and seamless integration with payroll systems. Pricing varies based on modules chosen and number of users, typically falling within a mid-range bracket with per-user, monthly subscription fees. Compared to similar products, Synerion emphasizes user-friendliness and flexibility, making it a strong contender for businesses seeking a comprehensive and adaptable workforce management solution.

Pros
  • User-friendly interface
  • Comprehensive features
  • Flexible customization
  • Seamless integrations
  • Mobile accessibility
Cons
  • Some setup complexity
  • Occasional reporting glitches
  • Limited native analytics
  • Cost for advanced modules
  • Training for complex features
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Kronos Workforce Ready (now known as UKG Ready) is a cloud-based HRM software designed to meet the needs of businesses of all sizes, across all industries. Users have access to a broad range of features and additional integrations to complete a variety of core human resources tasks.

Facilitating management of both full- and part-time employees as well as hourly or salaried employees, it is customizable to meet the specific needs of any business. Users have the option to start with the full deployment of modules or begin with a single module and build from there.
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Skedulo Deskless Productivity Cloud is designed to help manage workers, whether they are based at a single, fixed site or are mobile. It streamlines scheduling, performance evaluations and other similar tasks to provide insights into productivity and improve efficiency.

It fosters communication between team members at every level, helping to ensure that employees and managers are always aware of changes. By automating and streamlining essential tasks, the software increases productivity and efficiency as well as fosters a positive environment for both workers and business clients.
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Product Assistance

Documentation
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Knowledge Base
24/7 Live Support
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Product Ranking

#43

among all
Workforce Management Software

#9

among all
Workforce Management Software

#7

among all
Workforce Management Software

#10

among all
Workforce Management Software

#17

among all
Workforce Management Software

Find out who the leaders are

Analyst Rating Summary

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AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility
Dashboard and Reporting
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Crew
Oracle Workforce Management
Synerion
Kronos Workforce Ready
Skedulo
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AI-based Capabilities Dashboard and Reporting Employee Engagement and Collaboration Employee Scheduling Leave and Absence Management Mobile Capabilities Platform Capabilities and Compliances Time and Attendance Management Workforce Planning and Management 0 88 0 79 75 64 50 62 57 0 25 50 75 100
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User Sentiment Summary

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Good User Sentiment 689 reviews
Excellent User Sentiment 122 reviews
Great User Sentiment 1996 reviews
Great User Sentiment 9 reviews
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78%
of users recommend this product

Oracle Workforce Management has a 'good' User Satisfaction Rating of 78% when considering 689 user reviews from 5 recognized software review sites.

96%
of users recommend this product

Synerion has a 'excellent' User Satisfaction Rating of 96% when considering 122 user reviews from 4 recognized software review sites.

81%
of users recommend this product

Kronos Workforce Ready has a 'great' User Satisfaction Rating of 81% when considering 1996 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Skedulo has a 'great' User Satisfaction Rating of 89% when considering 9 user reviews from 1 recognized software review sites.

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Awards

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User Favorite Award
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Synopsis of User Ratings and Reviews

Scheduling Flexibility: Crew's scheduling tools allow for easy shift swapping and open shift filling, which can be helpful for employees who need to adjust their work schedules on short notice.
Communication: Crew's communication features allow for easy communication between managers and employees, which can help to improve team collaboration and efficiency. The platform offers features like group messaging, one-on-one chat, and announcements, which can be used to share important information, provide feedback, and answer questions.
Task Management: Crew's task management features allow managers to assign tasks to employees and track their progress. This can help to ensure that tasks are completed on time and to the required standard. The platform also allows managers to set deadlines, track progress, and provide feedback on tasks.
Time Tracking: Crew's time tracking features allow employees to clock in and out of their shifts, and managers to track employee hours. This can help to ensure that employees are paid accurately for their time worked. The platform also allows managers to generate reports on employee hours, which can be used for payroll and other purposes.
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Improved Visibility: Enables real-time insights into employee activity, schedules, and performance.
Optimized Scheduling: Creates efficient schedules based on demand, skills, and employee preferences.
Reduced Costs: Minimizes overtime and understaffing through efficient scheduling and workforce planning.
Empowered Employees: Provides self-service tools and flexible work arrangements, leading to increased engagement.
Simplified Compliance: Automates compliance tasks and ensures adherence to labor laws and regulations.
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Intuitive: All the users who mention this aspect observe that intuitive capabilities are a key benefit of the product.
User-Friendly: More than 90% of user feedback on this element reports that the product offers a navigable and user-friendly interface.
Scheduling: A robust suite of features supports effective scheduling, according to 75% of users who mention this feature.
Customer Service: All reviews that discuss this aspect suggest that customer service is quick and responsive when it comes to issue resolution.
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Reliable Timekeeping: All reviewers who reference timekeeping felt that Kronos has met all their needs of a timekeeping solution, from timesheets to PTO to forecasting FTEs.
Payroll: 80% of users who mention payroll asserted that processing payroll is easy and its integration with HR, time and labor modules makes it efficient.
Easy to Use: All reviewers who mention usability stated Kronos Workforce Ready is easy to learn, with user-friendly time tracking, navigation and reporting.
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Scheduling Flexibility: Skedulo allows for the creation of highly customized schedules that cater to specific business requirements, including complex shift patterns and recurring appointments.
Mobile Accessibility: The mobile app empowers both schedulers and mobile workers with real-time access to schedules, job details, and communication tools, enhancing coordination and responsiveness.
Integrations: Skedulo integrates seamlessly with various third-party applications, such as payroll and CRM systems, streamlining data flow and reducing manual data entry.
Reporting and Analytics: Comprehensive reporting tools provide insights into key metrics like job completion rates and travel times, enabling data-driven decision-making and performance optimization.
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Limited Scheduling Features: Crew's scheduling capabilities may not be robust enough for businesses with complex staffing needs, such as those requiring shift bidding or advanced availability management.
Mobile App Limitations: The mobile app's functionality may be limited compared to the web version, potentially hindering employees' ability to manage their schedules or communicate effectively on-the-go.
Integrations: Crew may have limited integrations with other workforce management or payroll systems, potentially requiring manual data entry and increasing the risk of errors.
Customer Support: Some users have reported challenges with Crew's customer support, including long wait times or difficulty resolving issues effectively.
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Complex Implementation: Some users find Oracle Workforce Management complex to implement and require extensive training.
Costly Ownership: The initial cost of purchasing and implementing Oracle Workforce Management can be high.
Learning Curve: The user interface can be complex and require significant training for users to become proficient.
Limited Customization: Some users find that Oracle Workforce Management lacks the flexibility to be customized to their specific needs.
Integration Challenges: Integrating Oracle Workforce Management with other systems can be complex and time-consuming.
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Steeper learning curve: Users report a less intuitive interface and a need for dedicated training to master its features.
Limited mobile app: Key functions like timesheet approvals and shift swapping are missing from the mobile app, restricting on-the-go productivity.
Reporting customization: Creating tailored reports can be challenging due to restrictions in report design and data filtering options.
Customer support responsiveness: Users cite varying response times and occasional delays in resolving technical issues.
Integration challenges: Some users have encountered difficulties integrating Synerion with specific payroll systems or HR platforms, leading to data inconsistencies.
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Slow: The application freezes or slows down often, as stated by all reviewers who mention running the software.
Expensive: All reviewers who reference cost observed that the system’s maintenance and modifications lead to a high TCO.
Customer Service: 70% of reviewers who mention customer service complained of not receiving timely and proper assistance.
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Costly Investment: Skedulo's pricing structure might present a significant financial challenge for some businesses, especially smaller ones or those with tighter budgets.
Complexity: The platform's extensive features and functionalities can lead to a steep learning curve for new users, potentially requiring additional time and resources for training and onboarding.
Usability Challenges: Some users find Skedulo's interface less intuitive compared to other workforce management solutions, potentially impacting user adoption and efficiency.
Feature Limitations: While Skedulo offers a comprehensive set of features, it may not encompass all the specific functionalities required by certain businesses or industries, potentially necessitating integrations or workarounds.
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Is your team rowing in different directions? Crew might just be the oar you need to get everyone in sync. Over the past year, user reviews paint a picture of Crew as a robust scheduling and communication tool, particularly well-suited for deskless teams in industries like retail, hospitality, and healthcare. Users frequently highlight Crew's scheduling flexibility, allowing managers to easily create and modify schedules, while employees appreciate the ability to swap shifts and request time off directly through the app. The built-in communication features, including group messaging and one-on-one chats, are lauded for fostering team collaboration and streamlining communication, especially for dispersed teams. Crew's strength lies in its mobile-first design, making it accessible and convenient for employees who are always on the go. However, some users note that Crew's time and attendance tracking could be more comprehensive, lacking features like geofencing and detailed reporting. Integrations with payroll systems are also limited, which can create additional manual work for administrators. While Crew offers a free plan, several key features, such as task management and advanced reporting, are reserved for paid plans, which can be a drawback for smaller businesses. In comparison to competitors like When I Work and 7shifts, Crew stands out with its user-friendly interface and focus on employee engagement. Features like shout-outs and team surveys contribute to a positive work environment and help managers stay connected with their teams. Crew's emphasis on communication and scheduling flexibility makes it an ideal choice for businesses with a large, deskless workforce that values employee engagement and streamlined operations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest features and integrations before making a decision.

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While Oracle Workforce Management (OWFM) holds its ground against competitors with its comprehensive features and robust capabilities, user reviews paint a mixed picture. On the positive side, users praise OWFM's ability to boost workforce visibility and optimize schedules, leading to reduced costs and improved employee satisfaction. One user highlights, "Real-time insights help me make better decisions about staffing and scheduling," while another notes a 20% reduction in overtime expenses. Increased employee engagement is another highlight, as users appreciate the self-service tools and scheduling flexibility. However, OWFM also faces criticism for its complexity. Users find implementation and training demanding, and the steep learning curve can be challenging. Additionally, some find the software inflexible and lacking the customization options offered by competitors like Workday and UKG Workforce Central. This can be a deal-breaker for organizations with unique needs. The cost of OWFM is another point of contention. Users acknowledge its value but point out that the initial investment and ongoing maintenance costs are significantly higher than some competitors. Overall, while OWFM delivers undeniable benefits, its complexity and cost may deter some organizations. Ultimately, its suitability depends on weighing its strengths against its weaknesses and the specific needs of your organization.

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With an interface that is easy to implement, understand and navigate, Synerion automates and streamlines all major workforce management processes, according to user feedback. The product also offers a suite of efficient features for workforce scheduling and reporting to maintain control on labor costs while improving efficiency. Reviews also suggest that all other features offered are intuitive, and on the rare occasions that glitches occur, the customer service team is responsive and well-versed to tackle most issues. Without any notable cons to speak of, the product can be a great pick for companies looking to automate and enhance their workforce management capabilities.

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Kronos Workforce Ready is suitable for businesses of all sizes and provides intuitive time tracking, scheduling and payroll features. Many reviewers felt that the software runs slow and is priced on the higher side compared to similar HR products. However, its timekeeping capabilities, mobile app and other features makes it a strong product overall and a good choice for companies looking for a one-stop HR solution.

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Skedulo has garnered a reputation as a user-friendly and adaptable workforce management solution that caters to businesses of all sizes. Users frequently highlight its intuitive interface and ability to streamline scheduling, time tracking, and reporting processes, ultimately saving businesses valuable time and resources. The software's flexibility allows it to accommodate diverse workforce structures and industry-specific requirements, making it a versatile tool for various organizations. However, some users have expressed concerns regarding Skedulo's pricing structure and its limitations in integrating with other systems. These drawbacks could potentially impact its suitability for businesses with budget constraints or those heavily reliant on interconnected software ecosystems. When compared to alternatives like Connecteam and ADP Workforce Now, Skedulo stands out with its robust features for managing mobile workforces, particularly in industries such as field service and healthcare. Its mobile app empowers deskless workers to access schedules, communicate with colleagues, and complete tasks efficiently. While Skedulo excels in mobile workforce management, Connecteam offers a more comprehensive suite of tools for employee engagement and communication, making it a suitable choice for businesses prioritizing those aspects. ADP Workforce Now, on the other hand, provides a broader range of HR and payroll functionalities, catering to larger enterprises with complex human capital management needs. In conclusion, Skedulo is best suited for businesses with significant mobile or deskless workforces that require a dedicated solution for scheduling, dispatching, and supporting their employees in the field. Its ease of use, flexibility, and mobile-centric features make it an invaluable tool for optimizing workforce productivity and enhancing customer service in industries where mobility is paramount. However, businesses should carefully evaluate their budget and integration requirements before committing to Skedulo, as its pricing and limited integration capabilities may pose challenges for some organizations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest information and updates before making a decision.

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Related Categories

Top Alternatives in Workforce Management Software


ADP Workforce Now

Agendrix

Calabrio

Connecteam

Dayforce

Deputy

Humanity

Infor Workforce Management

Legion WFM

NICE Workforce Management

Oracle HCM Cloud

Quinyx

SuccessFactors

Synerion

Unifocus

Verint Workforce Management

Workcloud Workforce Optimization

WorkForce Suite

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