Crew vs WorkEasy

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Our analysts compared Crew vs WorkEasy based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Crew Software Tool
WorkEasy Software Tool

Product Basics

Crew is a team management software that connects frontline employees, fosters employee interactions and drives real-time business results. It assists businesses in aligning and managing frontline team member goals and communication to increase productivity.

Team communication, shift scheduling, employee appreciation, document and task management, employee surveys and enterprise management are its main attributes.
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WorkEasy (formerly EasyClocking) is a comprehensive software solution designed to streamline workforce management tasks, including scheduling, time tracking, and employee performance monitoring. It is particularly well-suited for medium to large enterprises that require robust tools to manage complex workforce dynamics efficiently. The software's intuitive interface and advanced analytics capabilities enable managers to optimize labor costs and improve productivity.

Key benefits of WorkEasy include enhanced operational efficiency, reduced administrative overhead, and improved compliance with labor regulations. Popular features encompass automated scheduling, real-time attendance tracking, and detailed reporting functionalities. Users often praise its user-friendly design and the ability to integrate seamlessly with other enterprise systems.

Compared to similar products, WorkEasy stands out for its reliability and comprehensive feature set. Pricing details are typically customized based on the specific needs of the organization, so it is advisable to contact SelectHub for a tailored quote. This ensures that businesses receive a solution that aligns perfectly with their requirements and budget.

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$30/Crew, Monthly
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$2/User, Monthly
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Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Maintain Flexible Adoption Paths: Ensure every employee is on the same page with simplified adoption pathways, like QR codes, email, phone, batch upload, integration, etc., that accommodate all. 
  • Simplify Communication: Simulate all significant operations of popular messaging applications that employees are already familiar with using a compact communication tool for effective business conversations. 
  • Customize Workflows: Categorize employees into groups based on parameters like function, location, abilities and certifications for better employee sorting and smooth workflows. 
  • Enable Role-Based Controls: Monitor information accessibility and communication among various workgroups with a robust administrative control system. 
  • Allow Inline Translation: Interpret messages into 55 different languages to keep everyone updated on vital information without any language barriers. 
  • Provide Active Confirmation: Request message-received acknowledgments to ensure employees are well aware of and updated about important announcements. 
  • Maintain Unified Communication Channels: Allow integration with crucial communication tools (including email, Slack, MS Teams, Everbridge, and VOIP) to align HQ and frontline employees. Create a communication hub for improved information visibility. 
  • Automate Push Notifications: Automatically send critical updates to the entire workforce for maximum engagement. 
  • Offer SMS Relaying: Enable sending or receiving text messages to every employee in the form of short messages. 
  • Ensure Data Security: Secure company and personal data with tailored data retention tools. Keep workplace communication safe with reporting, blocking tools and content filters. 
  • Create Rich Visual Content: Strengthen communication with media-rich, visually impactful images, videos and GIFs. 
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  • Improved Efficiency: Automate routine tasks like scheduling and payroll, freeing up time for strategic planning.
  • Enhanced Accuracy: Reduce human error in data entry and calculations, ensuring reliable workforce data.
  • Cost Savings: Optimize labor costs by aligning staffing levels with actual demand, minimizing overtime expenses.
  • Real-Time Insights: Access up-to-date analytics on workforce performance, enabling informed decision-making.
  • Compliance Assurance: Stay compliant with labor laws and regulations through automated tracking and reporting.
  • Employee Satisfaction: Improve work-life balance with fair and transparent scheduling, boosting morale and retention.
  • Scalability: Easily scale workforce management processes as your business grows, without additional overhead.
  • Customizable Workflows: Tailor the software to fit unique business needs, enhancing operational flexibility.
  • Centralized Data Management: Consolidate workforce data in one platform, simplifying access and analysis.
  • Enhanced Communication: Facilitate better communication between managers and employees through integrated messaging tools.
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  • Shift and Schedule Management: Enable frontline members to access open shifts and schedules. Integrate with other scheduling and WFM tools to streamline scheduling for the workforce. Allow employees to identify and register for vacant shifts and notify them about available times and dates. Permit employees to trade timetables to enhance workforce efficiency. 
  • Knowledge Management: Create an internal knowledge base to give employees crucial business-centric data. Share essential job-related information, documentation and resources with all staff. 
  • Employee Management: Ensure team members’ involvement in pulse and NPS surveys via instant survey tool integrations. Synchronize with e-signature tools to secure employee signatures. 
  • Integrations: Integrate with HCM, WFH or payroll systems to update team rosters. Straightway, sync with record systems to automate onboarding and offboarding processes. Link with Facebook, Infor Smartshift, Paychex, Square, Sling and other applications automatically for enhanced team management. 
  • Administration & Analytics: Broadcast messages to the whole team or particular individuals. Monitor schedules and shift coverage. Track employee engagement and recognition metrics. Organize team communications, feedback and internal hierarchy. Customize employee access and supervise basic business activities and KPIs. 
  • Team Communication Management: Let team members interact and give managers communication control authority to foster real-time, productive cooperation. Categorize employees into particular groups based on job roles, location or expertise for targeted communication. Streamline communication using broadcasts and announcement functions. Fill shifts with coverage tools and sync vendors with third-party scheduling and WFM systems to add and adjust staff schedules. Reach out to entire workforces with personalized recognition prizes and honors. 
  • Recognition Management: Construct an attractive recognition culture to encourage good work. Create tailor-made recognition programs that reflect specific objectives. Value employees by celebrating birthdays and anniversaries. 
  • Compliance Controls: Administer individual company policies and advanced control mechanisms. Apply regulations for shifts, scheduling and communications to keep pace with regulatory compliance needs. Enable chat control, user suspension, message reporting, profanity filters, schedule visibility, off-the-clock visibility and custom opt-in options. 
  • Crew Email & Calls: Provide employees unique email addresses without costly licenses like Office 365. Offer instant voice calling with colleagues lacking email IDs or personal phone numbers to employees, ensuring that all vital information is unified. 
  • Task Execution: Design customized tasks and subtasks according to company needs. Provide the team with easy mobile access to assignments and monitor them from a central hub with written and photographic authentication follow-ups. Keep a record of task history and due dates and mandate proof of completion after fulfilling tasks. Allow employees to filter tasks and attach files to tasks, integrate with existing tasks, task-related conversations and task duplications, and repeat important tasks on auto-pilot. 
  • Single Sign-On: Permit sign in with a single password and id for hassle-free access. 
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  • Real-Time Analytics: Provides up-to-the-minute data on workforce performance, enabling managers to make informed decisions quickly.
  • Automated Scheduling: Uses advanced algorithms to create optimal work schedules, reducing manual effort and minimizing conflicts.
  • Employee Self-Service Portal: Allows employees to view their schedules, request time off, and update personal information directly from their devices.
  • Compliance Management: Ensures adherence to labor laws and company policies by automatically flagging potential violations.
  • Time and Attendance Tracking: Utilizes biometric and GPS technology to accurately record employee hours, reducing time theft and errors.
  • Customizable Reporting: Offers a variety of report templates that can be tailored to meet specific business needs, providing actionable insights.
  • Integration Capabilities: Seamlessly connects with other enterprise systems such as payroll, HR, and ERP software, ensuring data consistency.
  • Mobile App: Empowers employees and managers to access key features on-the-go, enhancing flexibility and productivity.
  • Task Management: Assigns and tracks tasks to ensure that projects are completed on time and within budget.
  • Shift Swapping: Facilitates easy shift swaps between employees, subject to managerial approval, to accommodate personal needs without disrupting operations.
  • Performance Metrics: Tracks key performance indicators (KPIs) to evaluate employee productivity and identify areas for improvement.
  • Notifications and Alerts: Sends automated reminders and alerts for important events such as upcoming shifts, deadlines, and policy changes.
  • Scalability: Designed to grow with your business, accommodating an increasing number of employees and more complex scheduling needs.
  • Security Features: Implements robust security measures including data encryption and user authentication to protect sensitive information.
  • Customizable User Roles: Allows administrators to define specific access levels and permissions for different user roles, enhancing security and efficiency.
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Product Ranking

#43

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Workforce Management Software

#108

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Workforce Management Software

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User Sentiment Summary

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Good User Sentiment 24 reviews
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77%
of users recommend this product

WorkEasy has a 'good' User Satisfaction Rating of 77% when considering 24 user reviews from 2 recognized software review sites.

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3.8 (12)
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3.92 (12)

Synopsis of User Ratings and Reviews

Scheduling Flexibility: Crew's scheduling tools allow for easy shift swapping and open shift filling, which can be helpful for employees who need to adjust their work schedules on short notice.
Communication: Crew's communication features allow for easy communication between managers and employees, which can help to improve team collaboration and efficiency. The platform offers features like group messaging, one-on-one chat, and announcements, which can be used to share important information, provide feedback, and answer questions.
Task Management: Crew's task management features allow managers to assign tasks to employees and track their progress. This can help to ensure that tasks are completed on time and to the required standard. The platform also allows managers to set deadlines, track progress, and provide feedback on tasks.
Time Tracking: Crew's time tracking features allow employees to clock in and out of their shifts, and managers to track employee hours. This can help to ensure that employees are paid accurately for their time worked. The platform also allows managers to generate reports on employee hours, which can be used for payroll and other purposes.
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Easy Implementation: Businesses reported a smooth and straightforward setup process, finding it easy to install, configure, and start using the system rapidly.
User-Friendly Time Clock: Employees found the time clock feature intuitive and easy to use, appreciating its simplicity for clocking in and out.
Effortless Time Off Management: The automated time-off system streamlined requests and approvals, with users praising its ability to track requests, manage balances, and ensure compliance.
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Limited Scheduling Features: Crew's scheduling capabilities may not be robust enough for businesses with complex staffing needs, such as those requiring shift bidding or advanced availability management.
Mobile App Limitations: The mobile app's functionality may be limited compared to the web version, potentially hindering employees' ability to manage their schedules or communicate effectively on-the-go.
Integrations: Crew may have limited integrations with other workforce management or payroll systems, potentially requiring manual data entry and increasing the risk of errors.
Customer Support: Some users have reported challenges with Crew's customer support, including long wait times or difficulty resolving issues effectively.
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Configuration Challenges: Users have reported that configuring the software is not user-friendly, often requiring support for even simple changes.
Software Updates and Feature Disruptions: Software updates have been known to disrupt previously configured features without notice, leading to inconvenience and workflow interruptions.
Scheduling Issues: Some users have experienced persistent problems with schedules, resulting in ongoing support tickets and a lack of timely resolution.
System Freezing and Stability: The website and app have been reported to freeze on both desktop and mobile devices, hindering accessibility and productivity.
Unresponsive Support During Payroll Issues: Users have expressed frustration over the lack of timely support during payroll-related emergencies, leading to potential financial discrepancies.
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Is your team rowing in different directions? Crew might just be the oar you need to get everyone in sync. Over the past year, user reviews paint a picture of Crew as a robust scheduling and communication tool, particularly well-suited for deskless teams in industries like retail, hospitality, and healthcare. Users frequently highlight Crew's scheduling flexibility, allowing managers to easily create and modify schedules, while employees appreciate the ability to swap shifts and request time off directly through the app. The built-in communication features, including group messaging and one-on-one chats, are lauded for fostering team collaboration and streamlining communication, especially for dispersed teams. Crew's strength lies in its mobile-first design, making it accessible and convenient for employees who are always on the go. However, some users note that Crew's time and attendance tracking could be more comprehensive, lacking features like geofencing and detailed reporting. Integrations with payroll systems are also limited, which can create additional manual work for administrators. While Crew offers a free plan, several key features, such as task management and advanced reporting, are reserved for paid plans, which can be a drawback for smaller businesses. In comparison to competitors like When I Work and 7shifts, Crew stands out with its user-friendly interface and focus on employee engagement. Features like shout-outs and team surveys contribute to a positive work environment and help managers stay connected with their teams. Crew's emphasis on communication and scheduling flexibility makes it an ideal choice for businesses with a large, deskless workforce that values employee engagement and streamlined operations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest features and integrations before making a decision.

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Is managing your workforce making you say "work, work, work" instead of "WorkEasy?" This is a question many leaders find themselves asking. User reviews of WorkEasy are a mixed bag, highlighting both its strengths in simplifying time tracking and its weaknesses in customer support and system stability. While some users praise WorkEasy's intuitive mobile app for employees to clock in/out and monitor hours, others express frustration with the software's clunky interface for administrators. One user appreciates the real-time clock-in/out confirmation, preventing missed punches. However, another review criticizes the frequent system crashes and unhelpful customer support, particularly during crucial payroll periods. A recurring concern is the lack of user notification for system updates, leading to reporting inconsistencies and workflow disruptions. Overall, WorkEasy seems best suited for smaller businesses prioritizing basic time and attendance tracking with its affordable pricing and user-friendly mobile app. However, larger companies or those requiring robust features and reliable customer support might find WorkEasy falling short.

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