Crew vs StaffReady

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Our analysts compared Crew vs StaffReady based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Crew Software Tool
StaffReady Software Tool

Product Basics

Crew is a team management software that connects frontline employees, fosters employee interactions and drives real-time business results. It assists businesses in aligning and managing frontline team member goals and communication to increase productivity.

Team communication, shift scheduling, employee appreciation, document and task management, employee surveys and enterprise management are its main attributes.
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StaffReady is a sophisticated software solution designed to streamline workforce management tasks, including scheduling, competency assessment, and document control. It is particularly well-suited for healthcare organizations due to its ability to handle complex staffing needs and regulatory compliance requirements. Users appreciate its intuitive interface and robust reporting capabilities, which enhance operational efficiency and ensure staff are appropriately credentialed and scheduled.

One of the standout features of StaffReady is its automated scheduling, which reduces administrative burden and minimizes errors. Additionally, the competency assessment module ensures that staff maintain necessary certifications and skills, which is crucial in high-stakes environments like hospitals and laboratories. The document control feature further aids in maintaining compliance by organizing and tracking essential documents.

Pricing for StaffReady typically varies based on the size of the organization and the specific modules required, with options for monthly or annual payments. Compared to similar products, users often highlight its ease of use and comprehensive support, making it a valuable tool for managing a dynamic workforce.

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$30/Crew, Monthly
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$1.99/User, Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Maintain Flexible Adoption Paths: Ensure every employee is on the same page with simplified adoption pathways, like QR codes, email, phone, batch upload, integration, etc., that accommodate all. 
  • Simplify Communication: Simulate all significant operations of popular messaging applications that employees are already familiar with using a compact communication tool for effective business conversations. 
  • Customize Workflows: Categorize employees into groups based on parameters like function, location, abilities and certifications for better employee sorting and smooth workflows. 
  • Enable Role-Based Controls: Monitor information accessibility and communication among various workgroups with a robust administrative control system. 
  • Allow Inline Translation: Interpret messages into 55 different languages to keep everyone updated on vital information without any language barriers. 
  • Provide Active Confirmation: Request message-received acknowledgments to ensure employees are well aware of and updated about important announcements. 
  • Maintain Unified Communication Channels: Allow integration with crucial communication tools (including email, Slack, MS Teams, Everbridge, and VOIP) to align HQ and frontline employees. Create a communication hub for improved information visibility. 
  • Automate Push Notifications: Automatically send critical updates to the entire workforce for maximum engagement. 
  • Offer SMS Relaying: Enable sending or receiving text messages to every employee in the form of short messages. 
  • Ensure Data Security: Secure company and personal data with tailored data retention tools. Keep workplace communication safe with reporting, blocking tools and content filters. 
  • Create Rich Visual Content: Strengthen communication with media-rich, visually impactful images, videos and GIFs. 
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  • Improved Compliance: StaffReady ensures adherence to regulatory standards by automating documentation and tracking of employee certifications and training.
  • Enhanced Scheduling Efficiency: The software optimizes shift scheduling, reducing conflicts and ensuring adequate staffing levels, which minimizes overtime costs.
  • Real-Time Data Access: Managers can access up-to-date information on workforce metrics, enabling informed decision-making and quick adjustments to staffing needs.
  • Reduced Administrative Burden: Automating routine tasks such as time-off requests and shift swaps frees up administrative staff to focus on more strategic activities.
  • Increased Employee Satisfaction: By providing a transparent and fair scheduling process, StaffReady helps improve employee morale and retention rates.
  • Streamlined Communication: The platform facilitates clear and efficient communication between management and staff, reducing misunderstandings and ensuring everyone is on the same page.
  • Cost Savings: By optimizing workforce management, StaffReady helps organizations reduce labor costs and avoid unnecessary expenses.
  • Scalability: The software can easily scale with the growth of the organization, accommodating an increasing number of employees and more complex scheduling needs.
  • Customizable Reporting: StaffReady offers customizable reports that provide insights into workforce performance, helping managers identify trends and areas for improvement.
  • Enhanced Accountability: The system tracks task completion and employee performance, promoting accountability and ensuring that responsibilities are met.
  • Improved Training Management: StaffReady helps manage and track employee training programs, ensuring that all staff members are up-to-date with required skills and knowledge.
  • Data Security: The platform ensures that sensitive employee information is securely stored and protected, complying with data privacy regulations.
  • Integration Capabilities: StaffReady can integrate with other HR and payroll systems, creating a seamless workflow and reducing data entry errors.
  • Flexibility: The software accommodates various scheduling models, including rotating shifts, fixed schedules, and on-call rotations, catering to diverse organizational needs.
  • Time Savings: Automating scheduling and workforce management tasks significantly reduces the time spent on manual processes, allowing managers to focus on core business activities.
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  • Shift and Schedule Management: Enable frontline members to access open shifts and schedules. Integrate with other scheduling and WFM tools to streamline scheduling for the workforce. Allow employees to identify and register for vacant shifts and notify them about available times and dates. Permit employees to trade timetables to enhance workforce efficiency. 
  • Knowledge Management: Create an internal knowledge base to give employees crucial business-centric data. Share essential job-related information, documentation and resources with all staff. 
  • Employee Management: Ensure team members’ involvement in pulse and NPS surveys via instant survey tool integrations. Synchronize with e-signature tools to secure employee signatures. 
  • Integrations: Integrate with HCM, WFH or payroll systems to update team rosters. Straightway, sync with record systems to automate onboarding and offboarding processes. Link with Facebook, Infor Smartshift, Paychex, Square, Sling and other applications automatically for enhanced team management. 
  • Administration & Analytics: Broadcast messages to the whole team or particular individuals. Monitor schedules and shift coverage. Track employee engagement and recognition metrics. Organize team communications, feedback and internal hierarchy. Customize employee access and supervise basic business activities and KPIs. 
  • Team Communication Management: Let team members interact and give managers communication control authority to foster real-time, productive cooperation. Categorize employees into particular groups based on job roles, location or expertise for targeted communication. Streamline communication using broadcasts and announcement functions. Fill shifts with coverage tools and sync vendors with third-party scheduling and WFM systems to add and adjust staff schedules. Reach out to entire workforces with personalized recognition prizes and honors. 
  • Recognition Management: Construct an attractive recognition culture to encourage good work. Create tailor-made recognition programs that reflect specific objectives. Value employees by celebrating birthdays and anniversaries. 
  • Compliance Controls: Administer individual company policies and advanced control mechanisms. Apply regulations for shifts, scheduling and communications to keep pace with regulatory compliance needs. Enable chat control, user suspension, message reporting, profanity filters, schedule visibility, off-the-clock visibility and custom opt-in options. 
  • Crew Email & Calls: Provide employees unique email addresses without costly licenses like Office 365. Offer instant voice calling with colleagues lacking email IDs or personal phone numbers to employees, ensuring that all vital information is unified. 
  • Task Execution: Design customized tasks and subtasks according to company needs. Provide the team with easy mobile access to assignments and monitor them from a central hub with written and photographic authentication follow-ups. Keep a record of task history and due dates and mandate proof of completion after fulfilling tasks. Allow employees to filter tasks and attach files to tasks, integrate with existing tasks, task-related conversations and task duplications, and repeat important tasks on auto-pilot. 
  • Single Sign-On: Permit sign in with a single password and id for hassle-free access. 
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  • Automated Scheduling: Create and manage employee schedules with ease, reducing manual errors and saving time.
  • Compliance Tracking: Ensure adherence to regulatory requirements by monitoring certifications, licenses, and training statuses.
  • Real-Time Reporting: Access up-to-date reports on workforce metrics, enabling data-driven decision-making.
  • Shift Swapping: Allow employees to swap shifts seamlessly, subject to managerial approval, enhancing flexibility.
  • Mobile Access: Employees can view schedules, request time off, and receive notifications via mobile devices.
  • Time and Attendance: Track employee hours accurately with integrated time clocks and attendance monitoring.
  • Task Management: Assign and track tasks to ensure critical activities are completed on time.
  • Customizable Dashboards: Tailor dashboards to display the most relevant information for different user roles.
  • Integration Capabilities: Seamlessly integrate with other HR and payroll systems to streamline operations.
  • User Permissions: Control access levels for different users, ensuring data security and appropriate access.
  • Employee Self-Service: Empower employees to manage their own schedules, reducing administrative burden.
  • Notification System: Automated alerts and reminders for upcoming shifts, expiring certifications, and other critical events.
  • Audit Trails: Maintain detailed logs of all changes and actions for accountability and compliance purposes.
  • Custom Reporting: Generate tailored reports to meet specific organizational needs and compliance requirements.
  • Training Management: Schedule and track employee training sessions to ensure ongoing professional development.
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Product Ranking

#43

among all
Workforce Management Software

#49

among all
Workforce Management Software

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User Sentiment Summary

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Great User Sentiment 2 reviews
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80%
of users recommend this product

StaffReady has a 'great' User Satisfaction Rating of 80% when considering 2 user reviews from 2 recognized software review sites.

n/a
4.0 (1)
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4.0 (1)

Synopsis of User Ratings and Reviews

Scheduling Flexibility: Crew's scheduling tools allow for easy shift swapping and open shift filling, which can be helpful for employees who need to adjust their work schedules on short notice.
Communication: Crew's communication features allow for easy communication between managers and employees, which can help to improve team collaboration and efficiency. The platform offers features like group messaging, one-on-one chat, and announcements, which can be used to share important information, provide feedback, and answer questions.
Task Management: Crew's task management features allow managers to assign tasks to employees and track their progress. This can help to ensure that tasks are completed on time and to the required standard. The platform also allows managers to set deadlines, track progress, and provide feedback on tasks.
Time Tracking: Crew's time tracking features allow employees to clock in and out of their shifts, and managers to track employee hours. This can help to ensure that employees are paid accurately for their time worked. The platform also allows managers to generate reports on employee hours, which can be used for payroll and other purposes.
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Easy Scheduling: Users appreciate the intuitive interface, which makes it simple to create and manage schedules, even for complex staffing needs. For example, one user mentioned that they were able to easily create a schedule for their team of nurses, taking into account different shift lengths and skill sets.
Time and Attendance Tracking: The system accurately tracks employee hours, eliminating the need for manual timekeeping and reducing the risk of errors. One user noted that they were able to save time and money by using StaffReady's time and attendance tracking features.
Communication and Collaboration: StaffReady facilitates communication between employees and managers, improving team coordination and reducing confusion. One user highlighted the ability to send messages and announcements directly to employees, ensuring everyone is on the same page.
Mobile Access: The mobile app allows employees to view their schedules, request time off, and clock in and out from anywhere, enhancing flexibility and convenience. One user mentioned that they were able to easily manage their schedule while on the go, using the StaffReady mobile app.
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Limited Scheduling Features: Crew's scheduling capabilities may not be robust enough for businesses with complex staffing needs, such as those requiring shift bidding or advanced availability management.
Mobile App Limitations: The mobile app's functionality may be limited compared to the web version, potentially hindering employees' ability to manage their schedules or communicate effectively on-the-go.
Integrations: Crew may have limited integrations with other workforce management or payroll systems, potentially requiring manual data entry and increasing the risk of errors.
Customer Support: Some users have reported challenges with Crew's customer support, including long wait times or difficulty resolving issues effectively.
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Limited Customization: Some users have reported difficulty tailoring the system to their specific needs, particularly when it comes to scheduling and time-off requests. For example, they may not be able to easily create custom shift patterns or integrate with their existing payroll system.
Steep Learning Curve: The platform can be complex to navigate, especially for new users. This can lead to frustration and a longer time to become proficient in using the system. For example, some users have found it difficult to understand the various settings and options available.
Lack of Mobile App Functionality: The absence of a robust mobile app can make it challenging for employees to manage their schedules and communicate with managers on the go. For example, employees may not be able to easily view their schedules, request time off, or clock in and out from their mobile devices.
Customer Support Issues: Some users have reported difficulties getting timely and helpful support from StaffReady. This can be frustrating when encountering technical issues or needing assistance with specific features. For example, users may experience long wait times or receive unhelpful responses from customer support representatives.
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Is your team rowing in different directions? Crew might just be the oar you need to get everyone in sync. Over the past year, user reviews paint a picture of Crew as a robust scheduling and communication tool, particularly well-suited for deskless teams in industries like retail, hospitality, and healthcare. Users frequently highlight Crew's scheduling flexibility, allowing managers to easily create and modify schedules, while employees appreciate the ability to swap shifts and request time off directly through the app. The built-in communication features, including group messaging and one-on-one chats, are lauded for fostering team collaboration and streamlining communication, especially for dispersed teams. Crew's strength lies in its mobile-first design, making it accessible and convenient for employees who are always on the go. However, some users note that Crew's time and attendance tracking could be more comprehensive, lacking features like geofencing and detailed reporting. Integrations with payroll systems are also limited, which can create additional manual work for administrators. While Crew offers a free plan, several key features, such as task management and advanced reporting, are reserved for paid plans, which can be a drawback for smaller businesses. In comparison to competitors like When I Work and 7shifts, Crew stands out with its user-friendly interface and focus on employee engagement. Features like shout-outs and team surveys contribute to a positive work environment and help managers stay connected with their teams. Crew's emphasis on communication and scheduling flexibility makes it an ideal choice for businesses with a large, deskless workforce that values employee engagement and streamlined operations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest features and integrations before making a decision.

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Are you ready to staff up with StaffReady? User reviews suggest that StaffReady is a solid choice for businesses looking for a straightforward workforce management solution, but it may not be the best fit for those seeking a highly customizable or feature-rich platform. While users praise StaffReady's ease of use and intuitive interface, they often find its functionality limited compared to competitors like Kronos or Workday. For example, some users have expressed frustration with the lack of advanced reporting capabilities, which can make it difficult to track key performance indicators and make informed decisions about staffing levels. Others have noted that StaffReady's mobile app is not as robust as those offered by other providers, making it challenging for employees to manage their schedules and request time off on the go. Despite these shortcomings, StaffReady's strengths lie in its simplicity and affordability, making it a good option for small and medium-sized businesses that need a basic workforce management system without the bells and whistles of more expensive solutions.

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