Crew vs SINC

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Our analysts compared Crew vs SINC based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Crew Software Tool

Product Basics

Crew is a team management software that connects frontline employees, fosters employee interactions and drives real-time business results. It assists businesses in aligning and managing frontline team member goals and communication to increase productivity.

Team communication, shift scheduling, employee appreciation, document and task management, employee surveys and enterprise management are its main attributes.
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SINC is a real-time labor management software that enables businesses to establish projects, schedule staff, assign tasks, track feedback and engage with on-site teams. Organizations can leverage their cost accounting capabilities to see gross payroll expenses, pay cycles, pricing codes and cost trends across multiple businesses.

It includes a project notes attribute that allows all workforce members to contribute text notes or photographs to team projects or individual tasks. Administrators may design built-in templates for recurring activities like site cleanup, assign pre-shift tasks, monitor pending or completed tasks, and use customized maps to track staff. Additionally, employees get automated push notifications.
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$30/Crew, Monthly
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Tailored to your specific needs
$24.99 Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Maintain Flexible Adoption Paths: Ensure every employee is on the same page with simplified adoption pathways, like QR codes, email, phone, batch upload, integration, etc., that accommodate all. 
  • Simplify Communication: Simulate all significant operations of popular messaging applications that employees are already familiar with using a compact communication tool for effective business conversations. 
  • Customize Workflows: Categorize employees into groups based on parameters like function, location, abilities and certifications for better employee sorting and smooth workflows. 
  • Enable Role-Based Controls: Monitor information accessibility and communication among various workgroups with a robust administrative control system. 
  • Allow Inline Translation: Interpret messages into 55 different languages to keep everyone updated on vital information without any language barriers. 
  • Provide Active Confirmation: Request message-received acknowledgments to ensure employees are well aware of and updated about important announcements. 
  • Maintain Unified Communication Channels: Allow integration with crucial communication tools (including email, Slack, MS Teams, Everbridge, and VOIP) to align HQ and frontline employees. Create a communication hub for improved information visibility. 
  • Automate Push Notifications: Automatically send critical updates to the entire workforce for maximum engagement. 
  • Offer SMS Relaying: Enable sending or receiving text messages to every employee in the form of short messages. 
  • Ensure Data Security: Secure company and personal data with tailored data retention tools. Keep workplace communication safe with reporting, blocking tools and content filters. 
  • Create Rich Visual Content: Strengthen communication with media-rich, visually impactful images, videos and GIFs. 
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  • Enhance Workflows:  Leverage a project note attribute to facilitate a more seamless workflow. Enable employees to attach text notes and images to individual or team projects and facilitate better business outcomes. 
  • Go Mobile:  Access team scheduling, shift management and staff location tracking services anywhere from any device. 
  • Enable Integration:  Integrate with crucial industry vendors seamlessly, like MYOB, Gusto, XERO and CSI, to streamline payroll and HR processes. 
  • Automate Project Monitoring:  Automatically receive updates about task completion via an organized tracking tool. Monitor job-specific tasks and pinpoint work progress. 
  • Simplify Overtime Calculation:  Seamlessly track each employee’s overtime details and manage the workforce efficiently. 
  • Achieve Transparency: Get detailed information about employee schedules, shifts, task accomplishments and time-off requests. Merge with several other platforms to enhance workforce functioning. 
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  • Shift and Schedule Management: Enable frontline members to access open shifts and schedules. Integrate with other scheduling and WFM tools to streamline scheduling for the workforce. Allow employees to identify and register for vacant shifts and notify them about available times and dates. Permit employees to trade timetables to enhance workforce efficiency. 
  • Knowledge Management: Create an internal knowledge base to give employees crucial business-centric data. Share essential job-related information, documentation and resources with all staff. 
  • Employee Management: Ensure team members’ involvement in pulse and NPS surveys via instant survey tool integrations. Synchronize with e-signature tools to secure employee signatures. 
  • Integrations: Integrate with HCM, WFH or payroll systems to update team rosters. Straightway, sync with record systems to automate onboarding and offboarding processes. Link with Facebook, Infor Smartshift, Paychex, Square, Sling and other applications automatically for enhanced team management. 
  • Administration & Analytics: Broadcast messages to the whole team or particular individuals. Monitor schedules and shift coverage. Track employee engagement and recognition metrics. Organize team communications, feedback and internal hierarchy. Customize employee access and supervise basic business activities and KPIs. 
  • Team Communication Management: Let team members interact and give managers communication control authority to foster real-time, productive cooperation. Categorize employees into particular groups based on job roles, location or expertise for targeted communication. Streamline communication using broadcasts and announcement functions. Fill shifts with coverage tools and sync vendors with third-party scheduling and WFM systems to add and adjust staff schedules. Reach out to entire workforces with personalized recognition prizes and honors. 
  • Recognition Management: Construct an attractive recognition culture to encourage good work. Create tailor-made recognition programs that reflect specific objectives. Value employees by celebrating birthdays and anniversaries. 
  • Compliance Controls: Administer individual company policies and advanced control mechanisms. Apply regulations for shifts, scheduling and communications to keep pace with regulatory compliance needs. Enable chat control, user suspension, message reporting, profanity filters, schedule visibility, off-the-clock visibility and custom opt-in options. 
  • Crew Email & Calls: Provide employees unique email addresses without costly licenses like Office 365. Offer instant voice calling with colleagues lacking email IDs or personal phone numbers to employees, ensuring that all vital information is unified. 
  • Task Execution: Design customized tasks and subtasks according to company needs. Provide the team with easy mobile access to assignments and monitor them from a central hub with written and photographic authentication follow-ups. Keep a record of task history and due dates and mandate proof of completion after fulfilling tasks. Allow employees to filter tasks and attach files to tasks, integrate with existing tasks, task-related conversations and task duplications, and repeat important tasks on auto-pilot. 
  • Single Sign-On: Permit sign in with a single password and id for hassle-free access. 
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  • Scheduling: Produce employee schedules by incorporating automated regulations. Assign employees to particular jobs from any device. 
  • Reports: Deliver job reports useful for employee performance, future business strategies and operations. 
  • Analytics: Gain complete insight into metrics like hours worked, productivity, time-off details via in-depth information and tabular datasets. Understand employee performance and business units better with comprehensive data. 
  • Tracking: Monitor time spent on tasks to offer compliant scheduling. Generate projections based on hours worked. 
  • Live Staff Location: View an employee’s current location directly from any device through a sophisticated location tracking tool. 
  • Generate Payroll Data: Supply real-time, detailed payroll data to evaluate job costs and pay periods and estimate gross payroll values. 
  • OSHA Safety Signs: Meet safety requirements and protect staff from job-related safety or health hazards with a free DIY safety system toolkit to maintain OSHA compliance. Review laws to combat loopholes in workplace safety compliances. 
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Product Ranking

#43

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Workforce Management Software

#58

among all
Workforce Management Software

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User Sentiment Summary

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Excellent User Sentiment 210 reviews
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96%
of users recommend this product

SINC has a 'excellent' User Satisfaction Rating of 96% when considering 210 user reviews from 2 recognized software review sites.

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4.8 (105)
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4.8 (105)

Awards

No awards.

SINC stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Scheduling Flexibility: Crew's scheduling tools allow for easy shift swapping and open shift filling, which can be helpful for employees who need to adjust their work schedules on short notice.
Communication: Crew's communication features allow for easy communication between managers and employees, which can help to improve team collaboration and efficiency. The platform offers features like group messaging, one-on-one chat, and announcements, which can be used to share important information, provide feedback, and answer questions.
Task Management: Crew's task management features allow managers to assign tasks to employees and track their progress. This can help to ensure that tasks are completed on time and to the required standard. The platform also allows managers to set deadlines, track progress, and provide feedback on tasks.
Time Tracking: Crew's time tracking features allow employees to clock in and out of their shifts, and managers to track employee hours. This can help to ensure that employees are paid accurately for their time worked. The platform also allows managers to generate reports on employee hours, which can be used for payroll and other purposes.
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Centralized Hub: Streamlines workforce management by consolidating scheduling, time tracking, and communication tools into one platform, eliminating the need to juggle multiple systems.
Automated Scheduling: Simplifies the scheduling process by automating shift assignments based on employee availability, skills, and labor regulations, reducing manual effort and potential errors.
Real-Time Visibility: Provides real-time insights into labor costs, employee performance, and schedule adherence, enabling data-driven decision-making and proactive adjustments.
Employee Empowerment: Empowers employees with self-service tools to manage their schedules, swap shifts, and request time off, fostering greater autonomy and engagement.
Compliance Assurance: Helps ensure compliance with labor laws and regulations by automating time tracking, break management, and overtime calculations, mitigating legal risks.
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Limited Scheduling Features: Crew's scheduling capabilities may not be robust enough for businesses with complex staffing needs, such as those requiring shift bidding or advanced availability management.
Mobile App Limitations: The mobile app's functionality may be limited compared to the web version, potentially hindering employees' ability to manage their schedules or communicate effectively on-the-go.
Integrations: Crew may have limited integrations with other workforce management or payroll systems, potentially requiring manual data entry and increasing the risk of errors.
Customer Support: Some users have reported challenges with Crew's customer support, including long wait times or difficulty resolving issues effectively.
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Limited Functionality: SINC lacks some core features that are essential for many businesses, such as the ability to track employee time off, manage schedules, and generate reports. This can make it difficult to get a complete picture of employee productivity and can lead to compliance issues.
Usability Issues: Some users find the SINC interface to be clunky and difficult to use. This can lead to frustration and can make it difficult to get the most out of the software. The mobile app also has limitations, making it challenging for employees to access information or complete tasks on the go.
Customer Support: There have been reports of slow or unhelpful customer support from SINC. This can be a major problem for businesses that rely on the software to manage their workforce.
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Is your team rowing in different directions? Crew might just be the oar you need to get everyone in sync. Over the past year, user reviews paint a picture of Crew as a robust scheduling and communication tool, particularly well-suited for deskless teams in industries like retail, hospitality, and healthcare. Users frequently highlight Crew's scheduling flexibility, allowing managers to easily create and modify schedules, while employees appreciate the ability to swap shifts and request time off directly through the app. The built-in communication features, including group messaging and one-on-one chats, are lauded for fostering team collaboration and streamlining communication, especially for dispersed teams. Crew's strength lies in its mobile-first design, making it accessible and convenient for employees who are always on the go. However, some users note that Crew's time and attendance tracking could be more comprehensive, lacking features like geofencing and detailed reporting. Integrations with payroll systems are also limited, which can create additional manual work for administrators. While Crew offers a free plan, several key features, such as task management and advanced reporting, are reserved for paid plans, which can be a drawback for smaller businesses. In comparison to competitors like When I Work and 7shifts, Crew stands out with its user-friendly interface and focus on employee engagement. Features like shout-outs and team surveys contribute to a positive work environment and help managers stay connected with their teams. Crew's emphasis on communication and scheduling flexibility makes it an ideal choice for businesses with a large, deskless workforce that values employee engagement and streamlined operations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest features and integrations before making a decision.

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Let's sync up on what users are saying about SINC. SINC receives praise for its user-friendly interface and intuitive design, making it easy for employees to clock in and out, request time off, and view their schedules. Its scheduling features are also a hit, allowing managers to create and modify schedules with ease, ensuring proper staff coverage. The mobile app is particularly popular, providing employees with convenient access to their schedules and time-off requests. However, some users report occasional glitches and syncing issues with the mobile app, as well as limitations in reporting and analytics capabilities. Compared to competitors like Deputy and When I Work, SINC stands out for its affordability and ease of use, making it a great option for small and medium-sized businesses. Its scheduling features are on par with competitors, but its reporting and analytics capabilities may not be as robust. SINC appears to be best suited for small to medium-sized businesses in industries such as retail, hospitality, and healthcare that require basic workforce management functionalities like scheduling and time tracking. Larger businesses or those with more complex needs may require a more comprehensive solution.

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