Crew vs Quinyx

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Our analysts compared Crew vs Quinyx based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Crew Software Tool
Quinyx Software Tool

Product Basics

Crew is a team management software that connects frontline employees, fosters employee interactions and drives real-time business results. It assists businesses in aligning and managing frontline team member goals and communication to increase productivity.

Team communication, shift scheduling, employee appreciation, document and task management, employee surveys and enterprise management are its main attributes.
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Quinyx is a cloud-based tool that helps manage employee schedules, communicate with team members and analyze demand to optimize workforce allocation. It offers various features to minimize labor costs, improve employee satisfaction and enhance operational efficiency.

The platform allows businesses to create detailed schedules that consider factors such as employee availability, skill sets and workload distribution. It also incorporates time tracking functionalities, enabling employees to clock in and out using mobile apps and biometric devices.

Additionally, Quinyx provides advanced scheduling features like AI-powered scheduling, shift swapping, overtime management and absence tracking. It helps simplify the process of managing employee time off and scheduling adjustments while ensuring adequate coverage of each position across seasons.

You get tools for communication, such as announcements, newsfeeds and direct messaging, to keep employees informed and engaged. It also provides employee self-service portals to view their schedules, request time off and access important documents. Employees can also use the mobile app to view schedules, clock in and out, and communicate with managers directly.

Finally, its demand forecasting capabilities allow you to predict future staffing needs based on historical data, seasonal trends and other relevant factors. Quinyx also offers labor optimization tools that help allocate resources effectively. It helps you optimize each shift and maintains workload balance across your team based on labor regulations and company policies.

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$30/Crew, Monthly
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Tailored to your specific needs
$29/User, Monthly
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Tailored to your specific needs
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Chromebook
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Product Assistance

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Videos
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Knowledge Base
24/7 Live Support
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Product Insights

  • Maintain Flexible Adoption Paths: Ensure every employee is on the same page with simplified adoption pathways, like QR codes, email, phone, batch upload, integration, etc., that accommodate all. 
  • Simplify Communication: Simulate all significant operations of popular messaging applications that employees are already familiar with using a compact communication tool for effective business conversations. 
  • Customize Workflows: Categorize employees into groups based on parameters like function, location, abilities and certifications for better employee sorting and smooth workflows. 
  • Enable Role-Based Controls: Monitor information accessibility and communication among various workgroups with a robust administrative control system. 
  • Allow Inline Translation: Interpret messages into 55 different languages to keep everyone updated on vital information without any language barriers. 
  • Provide Active Confirmation: Request message-received acknowledgments to ensure employees are well aware of and updated about important announcements. 
  • Maintain Unified Communication Channels: Allow integration with crucial communication tools (including email, Slack, MS Teams, Everbridge, and VOIP) to align HQ and frontline employees. Create a communication hub for improved information visibility. 
  • Automate Push Notifications: Automatically send critical updates to the entire workforce for maximum engagement. 
  • Offer SMS Relaying: Enable sending or receiving text messages to every employee in the form of short messages. 
  • Ensure Data Security: Secure company and personal data with tailored data retention tools. Keep workplace communication safe with reporting, blocking tools and content filters. 
  • Create Rich Visual Content: Strengthen communication with media-rich, visually impactful images, videos and GIFs. 
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  • Easily Manage Employees: One of Quinyx’s highest-rated modules is its employee management toolkit. It received a 94 rating from our analysts and won a SelectHub award. Its AI-based demand forecasting helps optimize staffing levels and avoid labor shortages or surpluses. Compliance warnings ensure adherence to labor laws and regulations, reducing the risk of penalties and legal issues. Additionally, the employee self-service portal lets employees manage their schedules and time off, freeing HR staff for more strategic tasks.
  • Schedule Efficiently: The scheduling toolkit is another top-rated module, earning a 95 rating according to our data. Its drag-and-drop interface makes creating and modifying schedules easy, while the automated scheduling feature saves time and reduces manual effort. The ability to consider employee availability, skill sets and preferences enables you to create fair and efficient schedules that meet your organization's needs. Additionally, conflict notifications and schedule visibility controls ensure transparency and reduce scheduling errors.
  • Avoid Complicated Integrations: Quinyx offers 88% of key features and requirements right out of the box, ensuring strong usability and adaptability. The bulk actions feature allows you to make multiple changes to shifts, schedules and other data, saving you time and effort. With configurable workflows, you can tailor the platform to your specific processes and ensure smooth operations. The customizable branding option helps create a personalized experience for your employees and aligns the platform with your company's branding. Additionally, Quinyx supports multiple languages and time zones, making it suitable for organizations with a global workforce.
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  • Shift and Schedule Management: Enable frontline members to access open shifts and schedules. Integrate with other scheduling and WFM tools to streamline scheduling for the workforce. Allow employees to identify and register for vacant shifts and notify them about available times and dates. Permit employees to trade timetables to enhance workforce efficiency. 
  • Knowledge Management: Create an internal knowledge base to give employees crucial business-centric data. Share essential job-related information, documentation and resources with all staff. 
  • Employee Management: Ensure team members’ involvement in pulse and NPS surveys via instant survey tool integrations. Synchronize with e-signature tools to secure employee signatures. 
  • Integrations: Integrate with HCM, WFH or payroll systems to update team rosters. Straightway, sync with record systems to automate onboarding and offboarding processes. Link with Facebook, Infor Smartshift, Paychex, Square, Sling and other applications automatically for enhanced team management. 
  • Administration & Analytics: Broadcast messages to the whole team or particular individuals. Monitor schedules and shift coverage. Track employee engagement and recognition metrics. Organize team communications, feedback and internal hierarchy. Customize employee access and supervise basic business activities and KPIs. 
  • Team Communication Management: Let team members interact and give managers communication control authority to foster real-time, productive cooperation. Categorize employees into particular groups based on job roles, location or expertise for targeted communication. Streamline communication using broadcasts and announcement functions. Fill shifts with coverage tools and sync vendors with third-party scheduling and WFM systems to add and adjust staff schedules. Reach out to entire workforces with personalized recognition prizes and honors. 
  • Recognition Management: Construct an attractive recognition culture to encourage good work. Create tailor-made recognition programs that reflect specific objectives. Value employees by celebrating birthdays and anniversaries. 
  • Compliance Controls: Administer individual company policies and advanced control mechanisms. Apply regulations for shifts, scheduling and communications to keep pace with regulatory compliance needs. Enable chat control, user suspension, message reporting, profanity filters, schedule visibility, off-the-clock visibility and custom opt-in options. 
  • Crew Email & Calls: Provide employees unique email addresses without costly licenses like Office 365. Offer instant voice calling with colleagues lacking email IDs or personal phone numbers to employees, ensuring that all vital information is unified. 
  • Task Execution: Design customized tasks and subtasks according to company needs. Provide the team with easy mobile access to assignments and monitor them from a central hub with written and photographic authentication follow-ups. Keep a record of task history and due dates and mandate proof of completion after fulfilling tasks. Allow employees to filter tasks and attach files to tasks, integrate with existing tasks, task-related conversations and task duplications, and repeat important tasks on auto-pilot. 
  • Single Sign-On: Permit sign in with a single password and id for hassle-free access. 
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  • Custome Templates: Create base schedules that reflect the needs of the business. Managers can update and implement the base schedule with a single click for expedited scheduling. 
  • Scheduling: Check forecasts automatically to generate schedules based on predicted needs. Evaluate what employees have the necessary skills and determine when they’re available to work and for how long, ensuring that the business always has the correct employees scheduled for the right tasks at the appropriate times.
  • Shift Management: Provide employees with access to the platform, enabling them to control their shifts and availability. Managers can view schedules, address empty shifts and make changes as necessary. 
  • Absence Management: Allow employees to request time off, and then managers can process the request directly through the platform. Managers can notify staff of shifts as they become open, expediting how quickly shifts get filled.
  • Compliance: Define scheduling rules ahead of time, including state and industry regulations, to ensure compliance at all levels. The platform provides additional assurances for the specific industries it serves and sends notifications of potential security breaches as they happen. 
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Product Ranking

#43

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#128

among all
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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 43 82 73 83 63 75 70 77 78 0 25 50 75 100
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User Sentiment Summary

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Great User Sentiment 531 reviews
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86%
of users recommend this product

Quinyx has a 'great' User Satisfaction Rating of 86% when considering 531 user reviews from 3 recognized software review sites.

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4.3 (438)
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Synopsis of User Ratings and Reviews

Scheduling Flexibility: Crew's scheduling tools allow for easy shift swapping and open shift filling, which can be helpful for employees who need to adjust their work schedules on short notice.
Communication: Crew's communication features allow for easy communication between managers and employees, which can help to improve team collaboration and efficiency. The platform offers features like group messaging, one-on-one chat, and announcements, which can be used to share important information, provide feedback, and answer questions.
Task Management: Crew's task management features allow managers to assign tasks to employees and track their progress. This can help to ensure that tasks are completed on time and to the required standard. The platform also allows managers to set deadlines, track progress, and provide feedback on tasks.
Time Tracking: Crew's time tracking features allow employees to clock in and out of their shifts, and managers to track employee hours. This can help to ensure that employees are paid accurately for their time worked. The platform also allows managers to generate reports on employee hours, which can be used for payroll and other purposes.
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User-Friendly Interface: Quinyx is easy to use and provides a clear overview of schedules, shifts and hours worked across different platforms, including a mobile app.
Useful Integrations: The platform integrates with payroll, ERP, accounting and reporting tools, helping you create a well-rounded tech stack. Some of its popular integrations include ADP Workforce, SAP Commerce and ConnectMyApps.
Remote Staff Accessibility: Users appreciate the flexibility of being able to view their schedules, book shifts and apply for leaves via mobile devices.
Easy Scheduling and Forecasting: The system supports complex scheduling rules (e.g., different contracts and shift types) and robust forecasting tools for workforce management. This improves cost tracking and scheduling efficiency.
Efficient Support Services: Users reported good experiences with Quinyx's customer support, highlighting its responsiveness and helpful educational resources.
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Limited Scheduling Features: Crew's scheduling capabilities may not be robust enough for businesses with complex staffing needs, such as those requiring shift bidding or advanced availability management.
Mobile App Limitations: The mobile app's functionality may be limited compared to the web version, potentially hindering employees' ability to manage their schedules or communicate effectively on-the-go.
Integrations: Crew may have limited integrations with other workforce management or payroll systems, potentially requiring manual data entry and increasing the risk of errors.
Customer Support: Some users have reported challenges with Crew's customer support, including long wait times or difficulty resolving issues effectively.
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Learning Curve: Although the platform is intuitive, it involves a learning curve during implementation for users with limited expertise.
Customization Challenges: Several users found it hard to tailor the system to meet their business needs without advanced technical knowledge. Features like cost-follow-up hierarchies and geofencing settings need improvement to handle multiple units more efficiently.
Incomplete Features in Newer Versions: Several reviews mentioned that during platform transitions, certain functionalities may be missing or only available in older versions, forcing users to switch between interfaces.
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Is your team rowing in different directions? Crew might just be the oar you need to get everyone in sync. Over the past year, user reviews paint a picture of Crew as a robust scheduling and communication tool, particularly well-suited for deskless teams in industries like retail, hospitality, and healthcare. Users frequently highlight Crew's scheduling flexibility, allowing managers to easily create and modify schedules, while employees appreciate the ability to swap shifts and request time off directly through the app. The built-in communication features, including group messaging and one-on-one chats, are lauded for fostering team collaboration and streamlining communication, especially for dispersed teams. Crew's strength lies in its mobile-first design, making it accessible and convenient for employees who are always on the go. However, some users note that Crew's time and attendance tracking could be more comprehensive, lacking features like geofencing and detailed reporting. Integrations with payroll systems are also limited, which can create additional manual work for administrators. While Crew offers a free plan, several key features, such as task management and advanced reporting, are reserved for paid plans, which can be a drawback for smaller businesses. In comparison to competitors like When I Work and 7shifts, Crew stands out with its user-friendly interface and focus on employee engagement. Features like shout-outs and team surveys contribute to a positive work environment and help managers stay connected with their teams. Crew's emphasis on communication and scheduling flexibility makes it an ideal choice for businesses with a large, deskless workforce that values employee engagement and streamlined operations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest features and integrations before making a decision.

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Quinyx is an intuitive and cloud-based employee scheduling solution. The platform's drag-and-drop functionality makes it easy to create and manage complex schedules while considering factors such as employee availability, skill sets and workload distribution. It also offers advanced features like shift swapping and overtime management, which significantly reduces the administrative burden of managing shifts and schedules.Beyond scheduling, the platform provides various time tracking methods, including mobile apps and biometric devices, ensuring accurate record-keeping and streamlined payroll processing. Additionally, Quinyx offers absence tracking and vacation management, helping both employees and managers stay organized.Another area where Quinyx shines is its demand forecasting module, allowing businesses to predict future staffing needs based on historical data and trends. This helps optimize labor costs by ensuring adequate staffing levels while minimizing overtime expenses. It also provides shift optimization and workload balancing to distribute resources efficiently.Overall, Quinyx is a versatile solution that can benefit businesses of all sizes and industries. Small retail stores can streamline scheduling workflows, while enterprises can improve overall efficiency and allocate workforces effectively throughout seasons.

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