Crew vs Pingboard

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Our analysts compared Crew vs Pingboard based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Crew Software Tool

Product Basics

Crew is a team management software that connects frontline employees, fosters employee interactions and drives real-time business results. It assists businesses in aligning and managing frontline team member goals and communication to increase productivity.

Team communication, shift scheduling, employee appreciation, document and task management, employee surveys and enterprise management are its main attributes.
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Pingboard is a staff networking software that assembles valuable information about people, projects and businesses and distributes it to all necessary parties. It also integrates with multiple third parties for better employee connectivity.

It enables managers to check when employees are available, helps recruits onboard quickly, surfaces vital data at the proper time and allows the workforce to interact more deeply with each other through interactive quizzes, a peer recognition tool and an organization chart.
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$30/Crew, Monthly
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Tailored to your specific needs
$149 Monthly
Get a free price quote
Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Maintain Flexible Adoption Paths: Ensure every employee is on the same page with simplified adoption pathways, like QR codes, email, phone, batch upload, integration, etc., that accommodate all. 
  • Simplify Communication: Simulate all significant operations of popular messaging applications that employees are already familiar with using a compact communication tool for effective business conversations. 
  • Customize Workflows: Categorize employees into groups based on parameters like function, location, abilities and certifications for better employee sorting and smooth workflows. 
  • Enable Role-Based Controls: Monitor information accessibility and communication among various workgroups with a robust administrative control system. 
  • Allow Inline Translation: Interpret messages into 55 different languages to keep everyone updated on vital information without any language barriers. 
  • Provide Active Confirmation: Request message-received acknowledgments to ensure employees are well aware of and updated about important announcements. 
  • Maintain Unified Communication Channels: Allow integration with crucial communication tools (including email, Slack, MS Teams, Everbridge, and VOIP) to align HQ and frontline employees. Create a communication hub for improved information visibility. 
  • Automate Push Notifications: Automatically send critical updates to the entire workforce for maximum engagement. 
  • Offer SMS Relaying: Enable sending or receiving text messages to every employee in the form of short messages. 
  • Ensure Data Security: Secure company and personal data with tailored data retention tools. Keep workplace communication safe with reporting, blocking tools and content filters. 
  • Create Rich Visual Content: Strengthen communication with media-rich, visually impactful images, videos and GIFs. 
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  • Increase Transparency: Monitor minute details of staff performance with an organization chart. Get detailed information about employee time off, job openings and team assignments. Answer virtual learners’ questions automatically. 
  • Ensure Positive Culture: Impart a positive work culture with a dashboard that allows employees to celebrate upcoming landmarks and milestones and promote a culture of appreciation. 
  • Provide Remote Onboarding: Offer new hires welcome email invites. Enable new recruits to remotely explore the workspace, fill forms and add links to essential documents to ensure a seamless onboarding process even for remote workers. 
  • Go Mobile: Simplify the processes of onboarding and tracking employee attendance and employee connectivity with a streamlined interface that supports mobility. 
  • Provide Secured Sign-In: Permit one-click access to employees and support integration with additional identity management platforms to promote employee profile security. Provide a customized SSO capability, leveraging a SAML 2.0 integration tool for seamless business functioning. 
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  • Shift and Schedule Management: Enable frontline members to access open shifts and schedules. Integrate with other scheduling and WFM tools to streamline scheduling for the workforce. Allow employees to identify and register for vacant shifts and notify them about available times and dates. Permit employees to trade timetables to enhance workforce efficiency. 
  • Knowledge Management: Create an internal knowledge base to give employees crucial business-centric data. Share essential job-related information, documentation and resources with all staff. 
  • Employee Management: Ensure team members’ involvement in pulse and NPS surveys via instant survey tool integrations. Synchronize with e-signature tools to secure employee signatures. 
  • Integrations: Integrate with HCM, WFH or payroll systems to update team rosters. Straightway, sync with record systems to automate onboarding and offboarding processes. Link with Facebook, Infor Smartshift, Paychex, Square, Sling and other applications automatically for enhanced team management. 
  • Administration & Analytics: Broadcast messages to the whole team or particular individuals. Monitor schedules and shift coverage. Track employee engagement and recognition metrics. Organize team communications, feedback and internal hierarchy. Customize employee access and supervise basic business activities and KPIs. 
  • Team Communication Management: Let team members interact and give managers communication control authority to foster real-time, productive cooperation. Categorize employees into particular groups based on job roles, location or expertise for targeted communication. Streamline communication using broadcasts and announcement functions. Fill shifts with coverage tools and sync vendors with third-party scheduling and WFM systems to add and adjust staff schedules. Reach out to entire workforces with personalized recognition prizes and honors. 
  • Recognition Management: Construct an attractive recognition culture to encourage good work. Create tailor-made recognition programs that reflect specific objectives. Value employees by celebrating birthdays and anniversaries. 
  • Compliance Controls: Administer individual company policies and advanced control mechanisms. Apply regulations for shifts, scheduling and communications to keep pace with regulatory compliance needs. Enable chat control, user suspension, message reporting, profanity filters, schedule visibility, off-the-clock visibility and custom opt-in options. 
  • Crew Email & Calls: Provide employees unique email addresses without costly licenses like Office 365. Offer instant voice calling with colleagues lacking email IDs or personal phone numbers to employees, ensuring that all vital information is unified. 
  • Task Execution: Design customized tasks and subtasks according to company needs. Provide the team with easy mobile access to assignments and monitor them from a central hub with written and photographic authentication follow-ups. Keep a record of task history and due dates and mandate proof of completion after fulfilling tasks. Allow employees to filter tasks and attach files to tasks, integrate with existing tasks, task-related conversations and task duplications, and repeat important tasks on auto-pilot. 
  • Single Sign-On: Permit sign in with a single password and id for hassle-free access. 
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  • Employee Directory: Store an unrestricted number of employee details in a centralized hub. Provide staff access and make data-driven decisions instantly. Encourage employees to acknowledge each other, know interesting facts about others, access everyone’s reporting chain and track achievements to build better workforce connectivity. 
  • Org Chart: Create a unique service portfolio to depict the entire company. Keep records of staff work processes, company hierarchy, employee profiles and more through a compact organization chart. 
  • 1:1 Meetings: Give individualized attention to each employee with effective one-on-one meetings. Remind employees and managers to prepare before interactions and build more effective development opportunities based on individual employee requirements. 
  • Who’s Who Quiz: Allow employees to exchange appreciation through fun quizzes. Develop a culture of acceptance at work by enabling managers to socialize with employees and recognize them through who’s who quizzes. 
  • Peer Recognition: Build peer recognition and enhance team communication to build a healthier workplace. Use a coworker recognition tool to enable employees to analyze each others’ performance. Allow managers to evaluate employee growth and review their productivity with multiple recognition metrics. 
  • Who’s Out: Leverage a status tool to track employees’ vacation calendars. Ask employees to set “In Office” status and let others know who is working onsite on a particular day. 
  • Integration: Integrate external information systems to the interface, like Microsoft Azure Active Directory, ADP, BambooHR, Google Workplace, Microsoft 365, Namely, Okta, OneLogin and others, for comprehensive data management. Link with multiple social media applications like Slack and Gmail for tracking employee information like birthdays, work anniversaries and new hires. 
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Product Ranking

#43

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Workforce Management Software

#63

among all
Workforce Management Software

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User Sentiment Summary

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Excellent User Sentiment 1180 reviews
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92%
of users recommend this product

Pingboard has a 'excellent' User Satisfaction Rating of 92% when considering 1180 user reviews from 2 recognized software review sites.

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4.61 (589)
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4.6 (591)

Awards

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Pingboard stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Scheduling Flexibility: Crew's scheduling tools allow for easy shift swapping and open shift filling, which can be helpful for employees who need to adjust their work schedules on short notice.
Communication: Crew's communication features allow for easy communication between managers and employees, which can help to improve team collaboration and efficiency. The platform offers features like group messaging, one-on-one chat, and announcements, which can be used to share important information, provide feedback, and answer questions.
Task Management: Crew's task management features allow managers to assign tasks to employees and track their progress. This can help to ensure that tasks are completed on time and to the required standard. The platform also allows managers to set deadlines, track progress, and provide feedback on tasks.
Time Tracking: Crew's time tracking features allow employees to clock in and out of their shifts, and managers to track employee hours. This can help to ensure that employees are paid accurately for their time worked. The platform also allows managers to generate reports on employee hours, which can be used for payroll and other purposes.
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Directory: Quickly find coworkers' contact information and learn more about them through their profiles, which can include details like work history, skills, and interests.
Announcements: Share company-wide news and updates, ensuring everyone stays informed about important events and information.
Integrations: Connect Pingboard with other HR and productivity tools to streamline workflows and centralize employee data.
Surveys: Gather feedback from employees through surveys to measure engagement, satisfaction, and other key metrics.
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Limited Scheduling Features: Crew's scheduling capabilities may not be robust enough for businesses with complex staffing needs, such as those requiring shift bidding or advanced availability management.
Mobile App Limitations: The mobile app's functionality may be limited compared to the web version, potentially hindering employees' ability to manage their schedules or communicate effectively on-the-go.
Integrations: Crew may have limited integrations with other workforce management or payroll systems, potentially requiring manual data entry and increasing the risk of errors.
Customer Support: Some users have reported challenges with Crew's customer support, including long wait times or difficulty resolving issues effectively.
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Limited Customization: The platform's inflexibility can be frustrating for organizations with unique or complex organizational structures, as it may not fully accommodate their specific needs.
Mobile App Shortcomings: The mobile app's functionality is reportedly limited compared to the web version, potentially hindering accessibility and convenience for users on the go.
Integrations: While Pingboard offers integrations with various HR and productivity tools, some users have noted that the range of integrations could be broader to encompass a wider array of commonly used business applications.
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Is your team rowing in different directions? Crew might just be the oar you need to get everyone in sync. Over the past year, user reviews paint a picture of Crew as a robust scheduling and communication tool, particularly well-suited for deskless teams in industries like retail, hospitality, and healthcare. Users frequently highlight Crew's scheduling flexibility, allowing managers to easily create and modify schedules, while employees appreciate the ability to swap shifts and request time off directly through the app. The built-in communication features, including group messaging and one-on-one chats, are lauded for fostering team collaboration and streamlining communication, especially for dispersed teams. Crew's strength lies in its mobile-first design, making it accessible and convenient for employees who are always on the go. However, some users note that Crew's time and attendance tracking could be more comprehensive, lacking features like geofencing and detailed reporting. Integrations with payroll systems are also limited, which can create additional manual work for administrators. While Crew offers a free plan, several key features, such as task management and advanced reporting, are reserved for paid plans, which can be a drawback for smaller businesses. In comparison to competitors like When I Work and 7shifts, Crew stands out with its user-friendly interface and focus on employee engagement. Features like shout-outs and team surveys contribute to a positive work environment and help managers stay connected with their teams. Crew's emphasis on communication and scheduling flexibility makes it an ideal choice for businesses with a large, deskless workforce that values employee engagement and streamlined operations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest features and integrations before making a decision.

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Pingboard appears to be a popular choice for many businesses seeking an intuitive and visually appealing platform to manage their employees. Users frequently praise Pingboard's user-friendly interface and clean design, making it easy for employees at all levels to navigate and find the information they need. The directory feature, in particular, stands out for its ability to help employees connect with colleagues, understand reporting structures, and foster a sense of community within the organization. However, some users note that Pingboard's functionality can be somewhat limited compared to more comprehensive HR suites. While it excels at employee directory management and org chart visualization, it may lack certain features related to payroll, benefits administration, or in-depth performance management. Additionally, some users mention that the mobile app experience could be improved, as it doesn't always offer the same level of functionality as the desktop version. Pingboard seems to be a great fit for small to medium-sized businesses that prioritize a user-friendly and visually engaging platform for managing their workforce. Its strengths lie in its ability to simplify employee data management, enhance internal communication, and promote a more connected company culture. However, larger organizations or those requiring a wider range of HR functionalities may need to consider more comprehensive solutions or integrations with other HR software. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest features and updates before making a decision.

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