Crew vs isolved Time

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Our analysts compared Crew vs isolved Time based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Crew Software Tool
isolved Time Software Tool

Product Basics

Crew is a team management software that connects frontline employees, fosters employee interactions and drives real-time business results. It assists businesses in aligning and managing frontline team member goals and communication to increase productivity.

Team communication, shift scheduling, employee appreciation, document and task management, employee surveys and enterprise management are its main attributes.
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Previously known as Timesource, isolved Time is a shift management and time tracking software. With it, users have access to a variety of features, and businesses with more robust needs have the option to integrate with the vendor’s full-service HR software.

Housed in the cloud, users can access it from any internet-connected device. Use it to track employee hours, create schedules and integrate with payroll to streamline HR processes.
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$30/Crew, Monthly
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$17/Employee, Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Maintain Flexible Adoption Paths: Ensure every employee is on the same page with simplified adoption pathways, like QR codes, email, phone, batch upload, integration, etc., that accommodate all. 
  • Simplify Communication: Simulate all significant operations of popular messaging applications that employees are already familiar with using a compact communication tool for effective business conversations. 
  • Customize Workflows: Categorize employees into groups based on parameters like function, location, abilities and certifications for better employee sorting and smooth workflows. 
  • Enable Role-Based Controls: Monitor information accessibility and communication among various workgroups with a robust administrative control system. 
  • Allow Inline Translation: Interpret messages into 55 different languages to keep everyone updated on vital information without any language barriers. 
  • Provide Active Confirmation: Request message-received acknowledgments to ensure employees are well aware of and updated about important announcements. 
  • Maintain Unified Communication Channels: Allow integration with crucial communication tools (including email, Slack, MS Teams, Everbridge, and VOIP) to align HQ and frontline employees. Create a communication hub for improved information visibility. 
  • Automate Push Notifications: Automatically send critical updates to the entire workforce for maximum engagement. 
  • Offer SMS Relaying: Enable sending or receiving text messages to every employee in the form of short messages. 
  • Ensure Data Security: Secure company and personal data with tailored data retention tools. Keep workplace communication safe with reporting, blocking tools and content filters. 
  • Create Rich Visual Content: Strengthen communication with media-rich, visually impactful images, videos and GIFs. 
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  • Reduce Payroll Errors:  By integrating isolved Time with an existing payroll solution, businesses are able to guarantee that they are always using the most accurate timecard information to calculate employee-worked hours and process payroll. 
  • Increase Productivity:  Allow the system to automate a variety of core scheduling and time tracking tasks, freeing up HR managers to focus their attention on tasks that cannot be automated. 
  • Save Time:  By enabling the system to automate timecard calculations, managers are able to drastically reduce the time it takes to process payroll. Additionally, the system is able to streamline the schedule building process, reducing the time it takes to assign employees to shifts. 
  • Increase Employee Engagement:  Provide employees with consistency by implementing the system across workforce processes, making it easy for employees to access and use the system.  
  • Convenience:  The web-based solution is easily accessed from any internet-connected device. This eliminates the need for in-house technology experts to maintain the system as well as the need for servers to house the system. 
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  • Shift and Schedule Management: Enable frontline members to access open shifts and schedules. Integrate with other scheduling and WFM tools to streamline scheduling for the workforce. Allow employees to identify and register for vacant shifts and notify them about available times and dates. Permit employees to trade timetables to enhance workforce efficiency. 
  • Knowledge Management: Create an internal knowledge base to give employees crucial business-centric data. Share essential job-related information, documentation and resources with all staff. 
  • Employee Management: Ensure team members’ involvement in pulse and NPS surveys via instant survey tool integrations. Synchronize with e-signature tools to secure employee signatures. 
  • Integrations: Integrate with HCM, WFH or payroll systems to update team rosters. Straightway, sync with record systems to automate onboarding and offboarding processes. Link with Facebook, Infor Smartshift, Paychex, Square, Sling and other applications automatically for enhanced team management. 
  • Administration & Analytics: Broadcast messages to the whole team or particular individuals. Monitor schedules and shift coverage. Track employee engagement and recognition metrics. Organize team communications, feedback and internal hierarchy. Customize employee access and supervise basic business activities and KPIs. 
  • Team Communication Management: Let team members interact and give managers communication control authority to foster real-time, productive cooperation. Categorize employees into particular groups based on job roles, location or expertise for targeted communication. Streamline communication using broadcasts and announcement functions. Fill shifts with coverage tools and sync vendors with third-party scheduling and WFM systems to add and adjust staff schedules. Reach out to entire workforces with personalized recognition prizes and honors. 
  • Recognition Management: Construct an attractive recognition culture to encourage good work. Create tailor-made recognition programs that reflect specific objectives. Value employees by celebrating birthdays and anniversaries. 
  • Compliance Controls: Administer individual company policies and advanced control mechanisms. Apply regulations for shifts, scheduling and communications to keep pace with regulatory compliance needs. Enable chat control, user suspension, message reporting, profanity filters, schedule visibility, off-the-clock visibility and custom opt-in options. 
  • Crew Email & Calls: Provide employees unique email addresses without costly licenses like Office 365. Offer instant voice calling with colleagues lacking email IDs or personal phone numbers to employees, ensuring that all vital information is unified. 
  • Task Execution: Design customized tasks and subtasks according to company needs. Provide the team with easy mobile access to assignments and monitor them from a central hub with written and photographic authentication follow-ups. Keep a record of task history and due dates and mandate proof of completion after fulfilling tasks. Allow employees to filter tasks and attach files to tasks, integrate with existing tasks, task-related conversations and task duplications, and repeat important tasks on auto-pilot. 
  • Single Sign-On: Permit sign in with a single password and id for hassle-free access. 
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  • Scheduling:  Access information about employee hours, shift differentials and set workforce rules to build schedules that guarantee employees don’t work overtime unless previously approved. 
  • Employee Self-Service:  Employees can clock in and out for shifts directly through the web-based platform as well as access the schedule to see which shifts they’re scheduled for, reducing the number of missed shifts. 
  • Multiple Time Clock Options:  Employees can clock in directly through the web-based platform, from their phones with the mobile time tracking solution or on-premise with physical time clocks. isolved Time’s physical time clocks are fully equipped with touch screens, USB and biometric options to prevent buddy-punching errors. 
  • Payroll Integration:  Automatically track time cards, calculate hours worked and import to payroll processing to ensure accurate and timely payroll calculations for each pay period. 
  • Benefits Management:  Track factors such as vacation hours, sick time and holidays automatically. 
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Product Ranking

#43

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Workforce Management Software

#30

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Workforce Management Software

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User Sentiment Summary

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Great User Sentiment 1957 reviews
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82%
of users recommend this product

isolved Time has a 'great' User Satisfaction Rating of 82% when considering 1957 user reviews from 4 recognized software review sites.

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4.3 (1058)
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3.9 (564)
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4.1 (34)
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3.9 (301)

Synopsis of User Ratings and Reviews

Scheduling Flexibility: Crew's scheduling tools allow for easy shift swapping and open shift filling, which can be helpful for employees who need to adjust their work schedules on short notice.
Communication: Crew's communication features allow for easy communication between managers and employees, which can help to improve team collaboration and efficiency. The platform offers features like group messaging, one-on-one chat, and announcements, which can be used to share important information, provide feedback, and answer questions.
Task Management: Crew's task management features allow managers to assign tasks to employees and track their progress. This can help to ensure that tasks are completed on time and to the required standard. The platform also allows managers to set deadlines, track progress, and provide feedback on tasks.
Time Tracking: Crew's time tracking features allow employees to clock in and out of their shifts, and managers to track employee hours. This can help to ensure that employees are paid accurately for their time worked. The platform also allows managers to generate reports on employee hours, which can be used for payroll and other purposes.
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Streamlined Time Tracking: isolved Time simplifies the process of tracking employee hours, including regular work hours, overtime, and time off. This can help to improve payroll accuracy and efficiency.
Reduced Compliance Risk: The platform helps businesses comply with labor laws and regulations, such as the Fair Labor Standards Act (FLSA), by automating timekeeping and payroll processes. This can help to reduce the risk of costly compliance violations.
Improved Employee Engagement: isolved Time's self-service features empower employees to manage their own time and attendance information, such as requesting time off and viewing their schedules. This can lead to increased employee satisfaction and engagement.
Data-Driven Insights: The platform provides businesses with valuable insights into employee time and attendance data, such as labor costs, overtime trends, and employee productivity. This information can be used to make informed decisions about workforce management.
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Limited Scheduling Features: Crew's scheduling capabilities may not be robust enough for businesses with complex staffing needs, such as those requiring shift bidding or advanced availability management.
Mobile App Limitations: The mobile app's functionality may be limited compared to the web version, potentially hindering employees' ability to manage their schedules or communicate effectively on-the-go.
Integrations: Crew may have limited integrations with other workforce management or payroll systems, potentially requiring manual data entry and increasing the risk of errors.
Customer Support: Some users have reported challenges with Crew's customer support, including long wait times or difficulty resolving issues effectively.
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Limited Customization: isolved Time's scheduling features may not be granular enough for complex workforce management needs, especially for businesses with variable shift patterns or unique scheduling requirements.
Mobile App Limitations: The mobile app's functionality may not be as comprehensive as the desktop version, potentially hindering employees' ability to manage their time and schedules effectively while on the go.
Integrations: While isolved Time offers integrations with various payroll and HR systems, there may be limitations or compatibility issues with certain third-party software, potentially requiring additional configuration or custom development.
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Is your team rowing in different directions? Crew might just be the oar you need to get everyone in sync. Over the past year, user reviews paint a picture of Crew as a robust scheduling and communication tool, particularly well-suited for deskless teams in industries like retail, hospitality, and healthcare. Users frequently highlight Crew's scheduling flexibility, allowing managers to easily create and modify schedules, while employees appreciate the ability to swap shifts and request time off directly through the app. The built-in communication features, including group messaging and one-on-one chats, are lauded for fostering team collaboration and streamlining communication, especially for dispersed teams. Crew's strength lies in its mobile-first design, making it accessible and convenient for employees who are always on the go. However, some users note that Crew's time and attendance tracking could be more comprehensive, lacking features like geofencing and detailed reporting. Integrations with payroll systems are also limited, which can create additional manual work for administrators. While Crew offers a free plan, several key features, such as task management and advanced reporting, are reserved for paid plans, which can be a drawback for smaller businesses. In comparison to competitors like When I Work and 7shifts, Crew stands out with its user-friendly interface and focus on employee engagement. Features like shout-outs and team surveys contribute to a positive work environment and help managers stay connected with their teams. Crew's emphasis on communication and scheduling flexibility makes it an ideal choice for businesses with a large, deskless workforce that values employee engagement and streamlined operations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest features and integrations before making a decision.

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Reviews from the past year paint a picture of a product that excels in its ease of use, flexibility, and scalability, making it a valuable asset for businesses of all sizes. Users consistently highlight the intuitive interface and straightforward functionality, allowing employees and managers to quickly adapt and maximize productivity. The software's ability to accommodate diverse work environments, from remote teams to on-site staff, further solidifies its position as a versatile solution. This adaptability extends to its seamless integration with existing payroll and HR systems, streamlining processes and providing a holistic view of employee data. While isolved Time receives accolades for its comprehensive features and user-friendly design, some reviews point out areas for potential improvement. Several users express a desire for more advanced reporting and analytics capabilities to gain deeper insights into workforce trends and optimize decision-making. Additionally, while the mobile app offers convenience for employees on the go, some find its functionality to be slightly limited compared to the web-based platform. Despite these minor drawbacks, the overall consensus remains overwhelmingly positive, with users emphasizing the significant impact isolved Time has had on their organizations' efficiency and bottom line. isolved Time distinguishes itself from competitors by striking a balance between robust functionality and user-friendliness. Its intuitive interface and comprehensive features cater to businesses seeking a solution that is both powerful and easy to implement. The software's scalability ensures it can grow alongside a company's evolving needs, while its cost-effectiveness makes it an attractive option for organizations with budget constraints. isolved Time is particularly well-suited for businesses with diverse workforces, including remote and mobile employees, due to its flexible time tracking options and cloud-based accessibility. Its ability to integrate with existing HR and payroll systems further enhances its value proposition for companies seeking a streamlined and unified approach to workforce management.

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