Our analysts compared Calabrio vs Push Operations based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
Push Operations is a comprehensive software solution designed to streamline workforce management tasks. It is particularly well-suited for the restaurant and hospitality industries, where managing a dynamic workforce with varying schedules and compliance requirements is a daily challenge. The software offers significant benefits by automating scheduling, time tracking, payroll processing, and HR management, thereby reducing administrative overhead and increasing operational efficiency. Among its most popular features are real-time labor cost tracking and employee self-service portals, which enhance both managerial oversight and employee satisfaction. When compared to similar products, users often highlight Push Operations for its user-friendly interface and the specificity of its features tailored to the needs of service-oriented businesses. Pricing for Push Operations is typically structured on a per-employee, per-month basis, making it scalable for businesses of different sizes, though specifics can vary based on the range of functionalities a business opts to utilize.
among all Workforce Management Software
Calabrio has a 'great' User Satisfaction Rating of 87% when considering 316 user reviews from 3 recognized software review sites.
Push Operations has a 'excellent' User Satisfaction Rating of 90% when considering 149 user reviews from 3 recognized software review sites.
SelectHub research analysts have evaluated Calabrio and concluded it earns best-in-class honors for Leave and Absence Management.
Push Operations stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
User reviews for Calabrio present a mixed bag. Fans rave about its robust features and scalability, particularly for complex contact centers. "Calabrio easily handles our multi-skilled team and intricate compliance needs, something our earlier WFM software like Genesys couldn't dream of," one user gushed. However, the steeper learning curve compared to simpler solutions is a recurring critique, as another reviewer remarked, "Calabrio's a powerhouse, but it's not exactly plug-and-play. Be ready to invest in training and support compared to options like Workforce Now." Cost is another common thread. While users acknowledge Calabrio's advanced features justify its higher price tag compared to basic WFM tools, some find it pricier than similar platforms. One reviewer commented, "Compared to NICE WFM, Calabrio's definitely pricier, but the customization options and reporting are far superior for our needs." Ultimately, user sentiment suggests Calabrio shines in complex environments where its feature set and compliance strengths outweigh the cost and initial learning hurdles. However, for smaller or less demanding operations, simpler and potentially more affordable alternatives like Zoho Workforce Management might be a better fit.
With a user-friendly interface that’s easy to understand and navigate, Push Operations simplifies workforce management according to user reviews. It also provides a set of vigorous features for scheduling, time tracking and payroll, which improve efficiency while keeping labor costs in check. However, user feedback reports that delayed updates for basic features as well as outdated ones make the product tedious to work with. The lack of a robust mobile app is also a major drawback according to reviews. Overall, the product can be a good pick for companies in the hospitality industry that rely on scheduling and frequent communication.
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