ADP Workforce Now vs Humanity

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Our analysts compared ADP Workforce Now vs Humanity based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Humanity Software Tool

Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available. 

Pros
  • Custom reporting
  • Easy clocking in and out
  • Detailed, accessible paystubs
Cons
  • Customer support variations
  • Learning curve during implementation
  • Occasional slowness
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Humanity is an end-to-end platform for all your scheduling needs. It helps you create schedules in minutes and offers AI-powered suggestions to avoid overscheduling and staffing errors while ensuring proper coverage and compliance with labor regulations.

The platform's intelligent algorithms analyze employee availability, skill sets and workload to generate optimal schedules that align with forecasted demand. You can define custom rules to address specific requirements and reduce manual effort.

Humanity serves as a central repository for scheduling data. It maintains a detailed employee database, historical records and audit logs, helping you manage workforce information and ensure accountability. A demand forecasting module helps predict future staffing needs based on seasonal demand and optimize workforce allocation. 

Additionally, it includes robust features to address compliance and employee well-being. The platform automatically creates breaks based on predefined state rules, ensuring adequate meal breaks and compliance with labor regulations. Employees also get personal portals to view schedules, swap shifts, chat with managers and colleagues, and send time off requests.

The mobile app empowers managers and employees to create schedules, communicate effectively, and track time and attendance from anywhere. Its geofencing feature helps prevent malpractices like time theft, buddy punching and clocking in from outside the work location. 

Pros
  • User-friendly interface
  • Mobile app
  • Customization and flexibility
  • Responsive customer support
Cons
  • Slow performance
  • Integration challenges
  • Bugs and UI issues
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$110 Monthly
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$3/User, Monthly
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Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
  • Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
  • View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
  • Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
  • Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
  • Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
  • Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.
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  • Streamline Employee Management: Humanity offers a robust employee management toolkit with a 100 analyst rating, according to our data. You can manage employee certificates, track expiration dates and offer them unique self-service portals. Employees can handle multiple job positions from a centralized portal and submit feedback on stress levels and fatigue. The platform categorizes employee segments and helps you compare labor costs with demand forecasts for effective budgeting.
  • Manage Schedules From Anywhere: The platform provides one of the most robust scheduling mobile apps, earning a perfect 100 rating from our analysts. It includes toolkits for ad-hoc scheduling, team communications and custom notifications. It supports geofencing to track employee locations and offers a time clock to log staff work hours in a timesheet. You can also create schedules offline and define rules to automatically publish them at the right time.
  • Create Schedules Effectively: Another strong suite is the scheduling toolkit, which got a 93 rating from our analysts. You can use drag-and-drop tools and templates to create shifts manually or define rules for the native AI to do it automatically. Copy schedules with or without employees and apply them across multiple departments and locations. Employees can specify their skills, and the platform creates skill-based schedules. You can control each shift’s visibility based on user roles and set permission levels for shift swap and trading approval workflows.
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  • Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
    • Manage tax filings and access historical pay summaries.
    • Prorate pay during a cycle or apply it to previous runs.
    • Identify payroll errors via warning notifications.
  • Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
    • Facilitate absence management with absence analysis, leave tracking and more.
    • Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
    • Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
    • Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
    • Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
    • Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
    • Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
  • Talent Management:
    • Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
    • Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
  • Benefits Administration:
    • With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
    • Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
    • Enroll and manage benefits through the mobile app.
    • Use eligibility, enrollment activity and plan summary reports.
  • ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
  • ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
    • Real-time team engagement, custom and performance pulse surveys.
    • Light-touch check-ins with employees.
    • Coaching intelligence and insights.
  • Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
    • 41 pre-packaged compliance and development courses.
    • Course tracking dashboards.
    • Publishing and tracking of instructor-led training.
    • Online demos
  • HR Assist: Features include:
    • Federal and state compliance reporting, along with regulatory expertise and guidance.
    • Job description templates and wizards.
    • Employee handbook assistance.
    • HR doc library and toolkits with guides, forms, documents and policies.
    • ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
  • Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
  • Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
  • Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
    • Digital onboarding
    • Digital I-9 processing.
    • Identification of employee payment preferences.
    • Onboarding completion reminders.
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  • Employee Scheduling: Create conflict-free schedules using intuitive drag-and-drop schedule makers. Update schedules in real time while receiving overstaffing or understaffing notifications on a daily or weekly basis. Assign, remove and swap shifts easily based on staff availability, skills and preferences.
  • Time Clock: Track employee attendance and hours via the mobile app and maintain accurate timesheets. Mandate employees to click pictures while clocking in or out to avoid malpractices like buddy punching. Set punctuality rules to curb absenteeism and accidental absences.
  • Leave Management: Employees can manage their schedules and work-life balance using unique portals. Customize leave types to suit company needs while allowing partial day leaves. Set vacation and PTO rules to avoid understaffing.
  • Integrations: Integrate with popular third-party ERP, HCM, payroll and HR modules to streamline business operations. Export payroll to over 30 modules like Ceridian, ADP, Ultimate Software and Paycheck. Integrate with external HR modules like BambooHR.
  • Forecast: Use external performance indicators to predict future staffing needs and design efficient employee schedules. Customize schedules based on business priorities and capacity to tackle both under-staffing and over-staffing challenges.
  • Geofencing: Enable geofencing to ensure employees check in and out from the correct locations. Activate the GPS facility to track field staff location accurately.
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Product Ranking

#6

among all
Workforce Management Software

#21

among all
Workforce Management Software

Find out who the leaders are

Analyst Rating Summary

94
81
100
29
60
71
86
73
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AI-based Capabilities
Leave and Absence Management
Mobile Capabilities
Platform Capabilities and Compliances
Time and Attendance Management
Employee Scheduling
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now
Humanity
+ Add Product + Add Product
AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 100 60 86 97 100 100 100 100 93 29 71 73 89 75 89 83 83 79 0 25 50 75 100
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6%
87%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
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25%
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40%

User Sentiment Summary

Great User Sentiment 10989 reviews
Great User Sentiment 1401 reviews
85%
of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

86%
of users recommend this product

Humanity has a 'great' User Satisfaction Rating of 86% when considering 1401 user reviews from 5 recognized software review sites.

5.0 (19)
4.3 (14)
4.1 (3109)
4.3 (1032)
4.4 (5734)
4.3 (296)
4.4 (358)
4.8 (51)
4.0 (1769)
4.2 (8)

Awards

SelectHub research analysts have evaluated ADP Workforce Now and concluded it earns best-in-class honors for AI-based Capabilities, Leave and Absence Management, Platform Capabilities and Compliances and Time and Attendance Management.

AI-based Capabilities Award
Leave and Absence Management Award
Platform Capabilities and Compliances Award
Time and Attendance Management Award

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Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.
Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.
60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.
64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.
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User-Friendly Interface: The interface is easy for both managers and employees to navigate. Despite some initial learning curves, users appreciate its simplicity, which can eliminate the need for extensive tutorials or training.
Robust Mobile App: It provides quick and convenient access to scheduling and clocking functionalities. Despite occasional issues like freezing, the app streamlines clock-in/out processes and enables on-the-go schedule management.
Customization and Flexibility: The platform offers customizable views and filters, enabling users to tailor schedules to their specific needs. Additionally, features like Open Shifts empower employees to pick up available shifts based on their preferences, enhancing scheduling flexibility.
Responsive Customer Support: Humanity stands out for its responsiveness, and users appreciate the promptness of live chat support and quick resolution times.
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While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.
47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.
40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.
36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.
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Slow Performance and Loading Times: Humanity can take a long time to load larger schedules or perform certain tasks. This can hinder navigation between different sections.
Integration Challenges: Many users faced issues while connecting the platform with third-party ERP and HCM solutions like Zendesk and ADP Workforce Now.
Bugs and UI Issues: Users experienced bugs within the user interface, ranging from occasional instability to unexpected template malfunctions.
Changes in User Experience and Functionality: Some users mentioned that certain features they found useful were removed or altered, causing workflow disruptions and increasing complexity in using the software.
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ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

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Humanity's intuitive interface, coupled with guided onboarding and data migration assistance, makes it easy for organizations to get started with scheduling. The simple drag-and-drop tools and embedded training tips help you start scheduling within minutes.Its compliance management toolkit is a standout feature, ensuring adherence to labor laws, internal policies, regulations and CBAs. It provides a set of default rules and offers you the freedom to write custom ones. The platform also sends conflict alerts and maintains historical records and audit logs, contributing to a secure and compliant environment.Humanity's mobile app is another significant advantage. It offers managers the same functionality as the desktop version, enabling them to create schedules, work offline and set up automation. Employees can view schedules, receive shift reminders, track work hours and even pick up open shifts with a single tap. The app's compatibility with the Apple Watch provides added convenience for managing schedules on the go.It’s an end-to-end platform catering to the needs of various stakeholders in frontline worker scheduling. Chief financial officers can track budgets and control labor costs, HR offices can ensure compliance and enhance employee experiences, frontline managers can manage schedules and coverage, and employees can have greater control over their work hours.While Humanity is well-suited for midsized companies, it isn’t ideal for large organizations. Users have reported slow performance and loading times, particularly when dealing with extensive schedules or performing complex tasks. Integration challenges with third-party ERP and HCM solutions can also be a concern. Additionally, users have encountered bugs and UI issues, ranging from instability to unexpected template malfunctions.Overall, Humanity is a great tool for managing employee schedules. It's easy to use and can help you improve your business's efficiency. However, it's important to be aware of the potential drawbacks before making a decision.

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