Square POS vs Bindo

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Our analysts compared Square POS vs Bindo based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Bindo Software Tool

Product Basics

Square is a cloud-based POS system for retail stores of all sizes. It automatically creates customer profiles and tracks their information and purchase histories. Its key capabilities include sales reports, online payment processing, inventory tracking control, marketing campaigns, digital receipts, sales management, e-commerce and more. It accepts offline payments and automatically syncs payment information when mobile devices reconnect.

It is available on Android and iOS devices and includes optional hardware such as terminals, cash drawers, scanners, scales and card readers. Users can manage order pick-ups from third-party services like DoorDash, Postmates and more.

Pros
  • Easy to use and set up
  • Affordable pricing plans
  • Mobile payments and online ordering
  • Integrates with Square ecosystem
  • Free basic plan available
Cons
  • Limited customization options
  • May not be suitable for high-volume businesses
  • Transaction fees can add up
  • Limited reporting features in free plan
  • Customer support could be improved
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Bindo, a cloud-based POS system, caters primarily to small and medium-sized brick-and-mortar retailers. It streamlines operations through features like inventory management, customer profiles, and omnichannel sales. Users praise its intuitive interface, mobile accessibility, and built-in e-commerce functionality. However, concerns exist regarding pricing tiers and limited customization options compared to competitors. Bindo empowers retailers with iPad-based registers, simplifying transactions and offering flexibility. Inventory control helps manage stock levels and automate purchase orders. Customer profiles enable targeted promotions and loyalty programs. Notably, Bindo integrates with online stores, syncing inventory and facilitating online purchases fulfilled from physical stores. Pricing starts at around $79 per month per register, making it competitive for basic needs. However, additional features and functionalities incur extra costs, potentially exceeding competitor offerings for complex businesses. While user-friendly, Bindo's customization might not cater to specific workflows or branding needs. Overall, Bindo's cloud-based approach, omnichannel capabilities, and mobile accessibility make it a strong choice for small and medium retailers seeking a user-friendly POS system. However, pricing considerations and limited customization should be weighed against individual business needs compared to the broader POS landscape.

Pros
  • User-friendly interface
  • Mobile accessibility (iPad app)
  • Omnichannel capabilities
  • Inventory management
  • Customer profiles
Cons
  • Limited customization
  • Tiered pricing (can get expensive)
  • Not ideal for complex needs
  • Lacks some advanced features
  • Fewer integrations compared to competitors
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$29 Monthly, Freemium, Plus Transaction Fees
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Tailored to your specific needs
$79 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Operations: Simplify day-to-day tasks like sales, inventory management, and employee management with an intuitive interface and mobile accessibility. Square POS offers a clean and user-friendly interface that minimizes the learning curve for new users and streamlines operations for established businesses. Additionally, its mobile app allows you to manage your business on the go, whether you're taking inventory, processing payments, or checking sales reports.
  • Omnichannel Engagement: Facilitate seamless omnichannel experiences by offering mobile payments, online ordering, and click-and-collect options. In today's digital age, customers expect a smooth and consistent experience across all channels. Square POS empowers you to meet these expectations by providing omnichannel features that bridge the gap between physical and online storefronts.
  • Scalability and Flexibility: Adapt to your evolving business needs with a range of pricing plans and integrations with Square's broader ecosystem of tools. Square POS doesn't lock you into a one-size-fits-all solution. With its flexible pricing plans and vast ecosystem of integrations, you can tailor the system to your specific needs and budget, whether you're a small startup or a growing enterprise.
  • Data-Driven Decisions: Gain valuable insights into your business performance with sales reports, inventory tracking, and customer analytics. Square POS equips you with the data you need to make informed decisions. Its comprehensive reporting and analytics suite provides insights into sales trends, customer behavior, and inventory levels, empowering you to optimize your operations and marketing strategies.
  • Enhanced Customer Experience: Delight your customers with features like loyalty programs, gift cards, and email marketing tools. Square POS goes beyond just processing transactions. It helps you build stronger customer relationships by offering tools to implement loyalty programs, send personalized marketing campaigns, and offer convenient gift card options.
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  • Enhanced mobility: Bindo's iPad-based system empowers employees to roam the store, assist customers anywhere, and complete transactions on the spot, reducing checkout lines and offering a modern, flexible experience.
  • Unified inventory management: Track stock levels across multiple locations, set low-stock alerts, and automate purchase orders to ensure optimal inventory levels and avoid out-of-stocks.
  • Streamlined customer relationships: Create customer profiles, track purchase history, offer personalized discounts and loyalty rewards, and send targeted promotions to foster customer loyalty and repeat business.
  • Simplified omnichannel sales: Integrate your online store with your physical POS, enabling customers to shop seamlessly across channels, check inventory online, and facilitate click-and-collect or in-store pickup options.
  • Real-time data insights: Access comprehensive sales reports, track inventory trends, identify popular items, and gain valuable insights into customer behavior to make informed decisions and optimize operations.
  • Cloud-based convenience: Access Bindo from any device with an internet connection, manage your business remotely, and enjoy automatic software updates and data backups for peace of mind.
  • User-friendly interface: Bindo's intuitive design makes it easy for employees to learn and use, minimizing training time and maximizing efficiency, even for those with limited technical experience.
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  • Intuitive Register Interface: Easy-to-use touch-screen interface with customizable menu items, modifiers, and employee permissions.
  • Payment Processing: Accept all major credit cards, debit cards, contactless payments, gift cards, and cash.
  • Inventory Management: Track stock levels, set low-stock alerts, and generate purchase orders.
  • Employee Management: Track employee hours, create schedules, and manage payroll.
  • Customer Relationship Management (CRM): Store customer information, track purchase history, and send targeted marketing campaigns.
  • Sales Reporting: Generate reports on sales, inventory, employee performance, and customer behavior.
  • Mobile App: Access Square POS from your smartphone or tablet to process payments, manage inventory, and view reports on the go.
  • Online Ordering: Allow customers to order and pay online for pickup or delivery.
  • Loyalty Program: Reward customers for repeat business with points, discounts, and special offers.
  • Gift Cards: Sell physical and digital gift cards to boost sales and customer loyalty.
  • Integrations: Connect Square POS with other business tools, such as accounting software, payroll providers, and email marketing platforms.
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  • iPad-based POS: Turns iPads into mobile registers, enabling sales and transactions anywhere in the store.
  • Inventory management: Tracks stock levels, sets low-stock alerts, generates purchase orders, and manages product variations.
  • Customer profiles: Stores customer information, tracks purchase history, and facilitates loyalty programs and targeted promotions.
  • Omnichannel integration: Connects with online stores for inventory syncing, click-and-collect, and in-store pickup.
  • Reporting and analytics: Generates sales reports, inventory insights, and customer behavior data for informed decision-making.
  • Employee management: Tracks employee hours, manages shifts, and sets user permissions.
  • Payment processing: Accepts various payment methods, including credit cards, debit cards, and contactless payments.
  • Gift card management: Creates, sells, and tracks gift cards for promotional and gifting options.
  • Marketing tools: Sends email marketing campaigns, offers discounts and promotions, and creates loyalty programs.
  • Integrations: Connects with accounting software, e-commerce platforms, and payment processors.
read more...

Product Ranking

#13

among all
POS Software

#83

among all
POS Software

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Analyst Rating Summary

92
72
100
17
100
89
100
80
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Compliance and Security
Customer and Loyalty Management
Employee Management
Integration and Extensibility
Items and Service Management
Types of POS
Customer and Loyalty Management
Payment Transactions and Cash Management
Integration and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Square POS
Bindo
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 100 100 100 98 100 100 74 100 74 69 100 17 89 80 77 70 89 56 75 68 61 91 0 25 50 75 100
100%
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0%
17%
0%
83%
100%
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90%
0%
10%
100%
0%
0%
80%
0%
20%
100%
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78%
0%
22%
100%
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71%
0%
29%
100%
0%
0%
89%
0%
11%
50%
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50%
20%
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80%
100%
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75%
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25%
60%
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40%
60%
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40%
56%
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44%
56%
0%
44%
100%
0%
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88%
0%
12%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
80%
0%
20%

User Sentiment Summary

Excellent User Sentiment 2169 reviews
Good User Sentiment 298 reviews
93%
of users recommend this product

Square POS has a 'excellent' User Satisfaction Rating of 93% when considering 2169 user reviews from 3 recognized software review sites.

76%
of users recommend this product

Bindo has a 'good' User Satisfaction Rating of 76% when considering 298 user reviews from 3 recognized software review sites.

4.6 (495)
3.8 (3)
n/a
3.84 (148)
4.7 (1637)
3.8 (147)
4.5 (37)
n/a

Awards

SelectHub research analysts have evaluated Square POS and concluded it deserves the award for the Best Overall POS Software available today and earns best-in-class honors for Compliance and Security, Customer and Loyalty Management, Items and Service Management, Payment Transactions and Cash Management and Types of POS. Square POS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Analysts' Pick Award
User Favorite Award
Compliance and Security Award
Customer and Loyalty Management Award
Items and Service Management Award
Payment Transactions and Cash Management Award
Types of POS Award

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Synopsis of User Ratings and Reviews

User-Friendly: 96% of users who reviewed this element said the software is flexible and mobile with a clean user interface.
Economical: According to 70% of users who mentioned this aspect, the pricing is fair and competitive.
Card Payments: 80% of users who reviewed payments said the platform is useful for processing cashless transactions with cards and sending invoices.
Invoicing: Regarding this feature, 95% of users said it’s easy to create, add and send invoices to clients.
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Intuitive interface: Users consistently praise Bindo's easy-to-learn and navigate interface, even for those with limited tech experience.
Reliable performance: Bindo is known for its reliable and dependable performance, even during peak sales hours, minimizing downtime and frustration.
Robust inventory management: Users appreciate Bindo's efficient inventory tracking, stock alerts, and reordering capabilities, helping businesses avoid stockouts and optimize inventory levels.
Flexible reporting: Bindo offers customizable reports that provide valuable insights into sales trends, customer behavior, and inventory turnover, empowering data-driven decision-making.
Responsive customer support: Users consistently commend Bindo's helpful and timely customer support, ensuring quick resolution of any issues or questions.
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Costly for high-volume transactions: The per-transaction fees become significant as your business grows, pushing Square beyond cost-effective for many merchants.
Limited reporting and inventory: Users find Square's reports lack depth and flexibility, making detailed sales analysis and inventory management challenging.
Unreliable customer support: Users report difficulty reaching support, long wait times, and frustrating email-only communication, leaving them feeling helpless when issues arise.
Account holddowns and closures: Square's automated fraud detection can lead to sudden account freezes and closures, causing business disruptions and difficulties resolving the issue.
Clunky hardware: Some users find the Square hardware, particularly the chip reader, clunky and frustrating to use, impacting checkout workflow and customer experience.
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Limited customization: Some users express frustration with Bindo's somewhat limited options for customizing the interface and workflows to match specific business needs.
Occasional glitches: While generally reliable, users have reported occasional glitches or bugs in Bindo's software, which can temporarily disrupt operations.
iPad-only: Bindo is exclusively available on iPads, which may not be ideal for businesses that prefer alternative hardware or have existing non-iPad equipment.
Cost concerns: Some users find Bindo's pricing plans to be relatively expensive compared to other POS options, especially for businesses with multiple locations or extensive inventory needs.
Limited integrations: Bindo's selection of third-party integrations is not as extensive as some competitors, potentially limiting its compatibility with certain business tools and workflows.
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Square POS shines for its ease of use and affordability for small businesses, especially those starting out. Users praise its intuitive interface, seamless setup, and mobile accessibility, making it a breeze to ring up customers and manage basic sales. It also integrates well with popular tools like email marketing and accounting software, offering a centralized platform for managing various aspects of their business. However, Square's appeal wanes as businesses grow. Users lament its limited reporting and inventory management features, lacking the depth and customization offered by competitors like Shopify POS or Clover. Square's higher transaction fees for larger volumes also become a drawback compared to options like Stripe, which offer lower rates based on monthly transaction volume. Furthermore, Square's customer support receives mixed reviews. While some appreciate its responsiveness, others face frustrating wait times and limited communication channels, especially compared to the dedicated phone and live chat support offered by competitors. Overall, Square POS is a strong contender for solopreneurs and micro-businesses seeking a user-friendly and affordable POS solution. However, its limitations become apparent as businesses scale, pushing them towards more robust and feature-rich platforms. The choice ultimately boils down to prioritizing ease of use and affordability in the early stages versus scalability and advanced features as a business grows.

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Recent user reviews of Bindo POS present a mixed picture, highlighting both its strengths and weaknesses compared to similar products. Many users praise its intuitive interface and reliable performance, making it easy for even non-tech-savvy staff to navigate and process transactions smoothly. They particularly appreciate the robust inventory management features, including stock alerts and reordering functions, which help them avoid stockouts and optimize their inventory levels. Additionally, Bindo's customizable reports are valued for providing valuable insights into sales trends and customer behavior, empowering data-driven decision-making. However, some users find Bindo's customization options somewhat limited, making it less adaptable to highly specific business needs compared to competitors like Square or Shopify POS. While generally reliable, occasional glitches or bugs have been reported, potentially disrupting operations during peak hours. Notably, Bindo's exclusivity to iPads can be a drawback for businesses already invested in other hardware or preferring a wider range of device options. Furthermore, some users consider Bindo's pricing plans to be on the higher end, especially for businesses with multiple locations or complex inventory needs. Additionally, its selection of third-party integrations is not as extensive as some competitors, potentially limiting its compatibility with certain business tools and workflows. Overall, Bindo seems to be a user-friendly and reliable POS system with robust inventory management and reporting capabilities. However, its limited customization options, iPad-only availability, and higher pricing compared to some competitors might be dealbreakers for certain businesses. Carefully consider your specific needs and priorities when comparing Bindo to other POS options to ensure it aligns well with your unique business requirements.

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Screenshots

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