Revel POS vs Rain POS

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Our analysts compared Revel POS vs Rain POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Revel POS Software Tool

Product Basics

Revel Systems is a cloud-based business solution that unifies operations, customer channels and POS functionality into a single dashboard. It is designed for small to medium-sized businesses and restaurants. It includes a POS module with integrated inventory, social media and customer management support. Its reporting and analytics suite gives users real-time access to inventory, customer insights and sales data to make better business decisions.

It integrates with in-house services and third-parties to fit organizations’ needs. It serves all businesses, from small merchants to global enterprises. It runs on iPads and helps users access reports from any device via a browser.

Pros
  • Intuitive interface
  • iPad-based system
  • Comprehensive features
  • Scalability
  • Good customer support
Cons
  • Higher starting price
  • iPad dependency
  • Limited customization
  • Reporting challenges
  • Occasional bugs
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Rain POS is a cloud-based point-of-sale system designed for businesses of all sizes, from independent retailers to multi-outlet chains. It offers features like inventory management, customer relationship management, employee management, and reporting tools. Rain POS is praised for its ease of use, affordability, and scalability. Users appreciate its intuitive interface, mobile accessibility, and integrations with popular accounting and marketing software. Compared to similar POS systems, Rain POS stands out for its competitive pricing, which typically falls within the $50-$200 per month range, depending on the number of users and features needed. However, some users mention limitations in advanced reporting and customization options compared to more expensive competitors.

Pros
  • Easy to use
  • Affordable
  • Mobile accessible
  • Integrations
  • Scalable
Cons
  • Limited reporting
  • Limited customization
  • Basic marketing tools
  • Support wait times
  • Few industry-specific features
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$99 Monthly
Get a free price quote
Tailored to your specific needs
$49 Monthly
Get a free price quote
Tailored to your specific needs
Small 
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Medium 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Smooth Payments: Ensure secure and fast payments at competitive rates using Revel Advantage. Provides payment reporting, data security and support from a single vendor. 
  • New Revenue Channels: Make greater profits with a drive-thru solution for customers who prefer off-premise dining. Add menu boards and streamline processes with mobile ordering and payments. Improve business performance with detailed reporting and insights by integrating with Delphi Display Systems. 
  • Enhance Security: Securely access data anywhere with Revel Guard XT. Protect business operations by receiving alerts about security threats. 
  • Innovative API: Expand business capabilities, add flexibility to operations and evolve services with a tailor-made, open API. Integrate important business aspects like marketing, CRM, inventory, reporting, payments and more with leading partners and ensure seamless workflow. 
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  • Save Time: Automate in-store and online inventory syncs, customer-specific marketing tools, and data entry to save time on annual tasks. 
  • Streamline E-commerce: Sync your web inventory with the POS, use interactive tools and elements to customize pages, and process secure checkouts to create an exceptional experience for customers and simplify business processes. 
  • Boost Engagement: Keep customers coming back for more with the right messaging and marketing tactics to improve retention and revenue. Use automated email and text marketing, Facebook and Google review invites, and targeted strategies to attract new users. 
  • Enhance Services: Add fuel to business performance and deliver excellent service with an advanced point-of-sale solution that offers comprehensive inventory management, powerful reporting tools, and online and in-store rewards tracking. 
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  • iPad-based POS system: Runs on Apple iPads, providing a modern and intuitive interface with touchscreen capabilities.
  • Cloud-based platform: Accessible from anywhere with internet access, enabling remote management and real-time data updates.
  • Inventory management: Track stock levels, set low stock alerts, create purchase orders, and manage multiple warehouses.
  • Employee management: Create employee profiles, assign permissions, track hours, manage payroll, and schedule shifts.
  • Customer relationship management (CRM): Store customer information, track purchase history, run targeted marketing campaigns, and manage loyalty programs.
  • Reporting and analytics: Generate reports on sales, inventory, customers, employees, and finances.
  • Payment processing: Integrates with various payment gateways to accept credit cards, debit cards, contactless payments, and gift cards.
  • Kitchen display system (KDS): Streamlines kitchen operations with digital order tickets and visual cues for efficient preparation.
  • Table management: Track table status, manage reservations, split checks, and transfer orders between tables.
  • Online ordering: Accept orders through a branded website or mobile app for pickup or delivery.
  • Loyalty programs: Reward customers with points, discounts, and special offers to encourage repeat business.
  • Gift card management: Sell, track, and redeem physical and digital gift cards.
  • Integrations: Connects with popular accounting software, payment processors, marketing platforms, e-commerce platforms, and delivery services.
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  • Cloud-based POS: Centralize inventory, automate backups, manage customer data and track service updates through a centralized point of sale. Send text messages to customers, access purchase history, sync inventory data to the system and deliver exceptional customer service with an all-in-one retail system. 
  • Online Booking: Register and pay for classes virtually. Save a seat without walk-in hassles. Eliminate lost revenue from no-shows for unpaid bookings and ensure that the slots fill as per availability. 
  • E-commerce: With the help of an integrated POS and website, in-store and online inventory status remains the same. View and shop online, make payments, and check order status from a single touchpoint on the web or mobile phones. Manage calendars, receive payments, upload files, send forms and fulfill other critical content management functionalities with an integrated eCommerce platform. 
  • Customer Marketing: Keep customers coming back and grow the user base with practical branding tools like targeted emails, business updates, advertising campaigns and daily reminders. Send notifications to clients about important events and access reviews to understand customer behavior. 
  • Integrations: Regulate the workflow and manage multiple service channels across the workforce with smart integrations powered by intuitive APIs. 
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Product Ranking

#58

among all
POS Software

#158

among all
POS Software

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Analyst Rating Summary

76
76
67
17
93
93
80
74
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Reporting and Insights
Customer and Loyalty Management
Integration and Extensibility
Inventory Management
Inventory Management
Customer and Loyalty Management
Reporting and Insights
Types of POS

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Revel POS
Rain POS
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 67 93 80 87 75 78 50 100 62 63 78 17 93 74 95 75 78 50 88 78 83 87 0 25 50 75 100
67%
0%
33%
17%
0%
83%
90%
0%
10%
90%
0%
10%
80%
0%
20%
60%
20%
20%
89%
0%
11%
100%
0%
0%
71%
0%
29%
71%
0%
29%
78%
0%
22%
78%
0%
22%
10%
0%
90%
20%
0%
80%
100%
0%
0%
88%
0%
12%
60%
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40%
70%
0%
30%
56%
0%
44%
78%
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22%
75%
0%
25%
88%
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12%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
0%
20%
80%
0%
20%

User Sentiment Summary

Good User Sentiment 735 reviews
Great User Sentiment 159 reviews
77%
of users recommend this product

Revel POS has a 'good' User Satisfaction Rating of 77% when considering 735 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Rain POS has a 'great' User Satisfaction Rating of 89% when considering 159 user reviews from 3 recognized software review sites.

4.0 (8)
n/a
4.2 (127)
4.0 (17)
3.7 (298)
4.83 (71)
3.8 (288)
4.2 (71)
4.6 (14)
n/a

Awards

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SelectHub research analysts have evaluated Rain POS and concluded it earns best-in-class honors for Store Management.

Store Management Award

Synopsis of User Ratings and Reviews

Intuitive iPad interface: Users appreciate the sleek and user-friendly touchscreen interface, making it easy to navigate and train staff on.
Comprehensive features: Revel POS offers a robust set of features, covering core POS functions, inventory management, employee management, customer relationship management, reporting, payment processing, and more.
Cloud-based platform: Revel POS operates in the cloud, enabling remote access, real-time data updates, and automatic backups.
Industry-specific strengths: Revel POS excels in serving restaurants and retail businesses, with tailored features like table management, kitchen display systems, loyalty programs, and age verification for restricted items.
Scalability: Revel POS can grow with your business, supporting multiple locations and expanding needs.
Integrations: Revel POS integrates with various popular software, including accounting, payment processing, marketing, and e-commerce platforms.
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User-Friendly: The software is easy to understand and robust, according to 95% of users.
Customer Support: According to 100% of users who reviewed this pro, support executives are knowledgeable and responsive.
Inventory Management: About 80% of users who mentioned this pro said it is easy to sync offline and online inventory, update items, and serialize products.
Integration: Regarding this feature, approximately 70% of users said that it provides seamless integrations across business activities.
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Higher starting price: Revel POS's monthly subscription fees tend to be higher than some competitors, especially for their Pro plan with advanced features.
iPad dependency: The system relies exclusively on Apple iPads, which might not suit those who prefer Android devices or traditional desktop-based POS systems.
Limited customization: Users have noted some restrictions in tailoring the system's appearance and functionality to match highly specific business workflows or branding preferences.
Reporting challenges: While offering various reports, some users find the built-in reporting features less customizable and in-depth compared to competitors, making it harder to generate tailored insights.
Occasional bugs and glitches: Users have reported occasional software glitches or bugs, sometimes impacting operations, though customer support generally assists with troubleshooting.
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Reporting limitations: Some users find the built-in reporting features too basic for in-depth analysis, lacking customizable options and advanced visualizations.
Customization restrictions: The ability to tailor the system's appearance and functionality to match specific business workflows is somewhat limited compared to competitors.
Basic marketing tools: While offering email marketing integrations, Rain POS lacks built-in features for advanced campaigns, loyalty programs, or customer segmentation.
Inconsistent customer support: User experiences with support vary, with some reporting delays, limited technical expertise, or difficulty reaching knowledgeable representatives.
Few industry-specific features: While highlighting expertise in specialty sectors, Rain POS lacks a wide range of features tailored to unique needs of industries like restaurants, salons, or healthcare.
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Revel POS draws praise for its user-friendly iPad interface, rich feature set, and cloud-based accessibility, making it a strong choice for businesses seeking a modern POS solution. Users particularly appreciate its strengths in serving restaurants and retail stores, with features like table management, kitchen displays, and age verification resonating well. Additionally, its scalability and integrations with popular software are seen as valuable assets. However, some find the starting price steeper than competitors, and the iPad dependency might not suit everyone. Customization limitations and less advanced reporting compared to pricier options are also mentioned as drawbacks. Ultimately, users perceive Revel POS as a user-friendly and well-rounded POS system, but those needing extensive customization, in-depth reporting, or a wider device compatibility might consider alternatives like Square or Shopify POS, depending on their specific priorities and budget.

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Rain POS garners praise for its user-friendly interface, affordability, and scalability, making it suitable for businesses of various sizes. Users appreciate its mobile accessibility, integrations with popular software, and cloud-based setup. However, some find its reporting and customization options limited compared to competitors like Square or Shopify POS. While Rain POS boasts strengths in specific industries like music stores and boutiques, users in other sectors might miss industry-tailored features. A key differentiator is Rain POS's focus on customer relationships. Users value its customer profile management, targeted marketing tools, and loyalty program integrations. However, some find these features basic compared to dedicated marketing platforms. Additionally, inconsistent customer support experiences raise concerns for some users. Ultimately, Rain POS seems like a solid choice for businesses seeking a user-friendly, affordable POS with good customer relationship management tools. However, if in-depth reporting, advanced customization, or industry-specific features are crucial, exploring competitors might be necessary. Weighing your specific needs against Rain POS's strengths and weaknesses will help you make an informed decision.

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Screenshots

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