Revel POS vs International Bancard

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Our analysts compared Revel POS vs International Bancard based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Revel POS Software Tool
International Bancard Software Tool

Product Basics

Revel Systems is a cloud-based business solution that unifies operations, customer channels and POS functionality into a single dashboard. It is designed for small to medium-sized businesses and restaurants. It includes a POS module with integrated inventory, social media and customer management support. Its reporting and analytics suite gives users real-time access to inventory, customer insights and sales data to make better business decisions.

It integrates with in-house services and third-parties to fit organizations’ needs. It serves all businesses, from small merchants to global enterprises. It runs on iPads and helps users access reports from any device via a browser.

Pros
  • Intuitive interface
  • iPad-based system
  • Comprehensive features
  • Scalability
  • Good customer support
Cons
  • Higher starting price
  • iPad dependency
  • Limited customization
  • Reporting challenges
  • Occasional bugs
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International Bancard offers a comprehensive software solution for payment processing, designed to streamline and manage transactions efficiently. This software is particularly well-suited for businesses across various industries, including retail, hospitality, and e-commerce, due to its robust capabilities in handling diverse payment methods. Users benefit from features such as secure transaction processing, real-time reporting, and seamless integration with existing systems, which enhance operational efficiency and customer satisfaction.

One of the standout benefits of International Bancard's software is its user-friendly interface, which simplifies the payment process for both merchants and customers. Additionally, the software's advanced security measures ensure that sensitive data is protected, reducing the risk of fraud. Compared to similar products, users often highlight the reliability and responsive customer support provided by International Bancard, which contributes to a smoother experience.

Pricing details for International Bancard's software are not readily available, and it is recommended that users contact SelectHub for a personalized quote based on their specific requirements. This approach ensures that businesses receive a tailored solution that fits their budget and operational needs.

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Small
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Windows
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Android
Chromebook
Windows
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Android
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Cloud
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Mobile

Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Smooth Payments: Ensure secure and fast payments at competitive rates using Revel Advantage. Provides payment reporting, data security and support from a single vendor. 
  • New Revenue Channels: Make greater profits with a drive-thru solution for customers who prefer off-premise dining. Add menu boards and streamline processes with mobile ordering and payments. Improve business performance with detailed reporting and insights by integrating with Delphi Display Systems. 
  • Enhance Security: Securely access data anywhere with Revel Guard XT. Protect business operations by receiving alerts about security threats. 
  • Innovative API: Expand business capabilities, add flexibility to operations and evolve services with a tailor-made, open API. Integrate important business aspects like marketing, CRM, inventory, reporting, payments and more with leading partners and ensure seamless workflow. 
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  • Increased Efficiency: Streamlines payment processing tasks, reducing manual entry and minimizing errors.
  • Enhanced Security: Utilizes advanced encryption and tokenization to protect sensitive payment information, ensuring compliance with PCI DSS standards.
  • Cost Savings: Lowers transaction fees and operational costs through optimized payment routing and reduced chargebacks.
  • Improved Cash Flow: Accelerates the settlement process, allowing businesses to access funds more quickly and manage cash flow effectively.
  • Customer Satisfaction: Offers multiple payment options and a seamless checkout experience, enhancing customer convenience and loyalty.
  • Scalability: Adapts to the growing needs of businesses, supporting increased transaction volumes without compromising performance.
  • Comprehensive Reporting: Provides detailed analytics and reporting tools to monitor transaction trends, identify issues, and make informed decisions.
  • Global Reach: Supports multiple currencies and international payment methods, enabling businesses to expand their market presence globally.
  • Integration Capabilities: Easily integrates with existing business systems, such as accounting software and e-commerce platforms, for a cohesive workflow.
  • 24/7 Support: Offers round-the-clock customer service to address any issues promptly, ensuring uninterrupted payment processing.
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  • iPad-based POS system: Runs on Apple iPads, providing a modern and intuitive interface with touchscreen capabilities.
  • Cloud-based platform: Accessible from anywhere with internet access, enabling remote management and real-time data updates.
  • Inventory management: Track stock levels, set low stock alerts, create purchase orders, and manage multiple warehouses.
  • Employee management: Create employee profiles, assign permissions, track hours, manage payroll, and schedule shifts.
  • Customer relationship management (CRM): Store customer information, track purchase history, run targeted marketing campaigns, and manage loyalty programs.
  • Reporting and analytics: Generate reports on sales, inventory, customers, employees, and finances.
  • Payment processing: Integrates with various payment gateways to accept credit cards, debit cards, contactless payments, and gift cards.
  • Kitchen display system (KDS): Streamlines kitchen operations with digital order tickets and visual cues for efficient preparation.
  • Table management: Track table status, manage reservations, split checks, and transfer orders between tables.
  • Online ordering: Accept orders through a branded website or mobile app for pickup or delivery.
  • Loyalty programs: Reward customers with points, discounts, and special offers to encourage repeat business.
  • Gift card management: Sell, track, and redeem physical and digital gift cards.
  • Integrations: Connects with popular accounting software, payment processors, marketing platforms, e-commerce platforms, and delivery services.
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  • Comprehensive Payment Solutions: Supports a wide range of payment methods including credit cards, debit cards, and ACH transactions.
  • Advanced Security Measures: Implements PCI-DSS compliance and tokenization to ensure secure transactions.
  • Real-Time Reporting: Provides detailed, real-time transaction reports accessible through an intuitive dashboard.
  • Customizable Payment Pages: Allows businesses to tailor payment pages to match their branding and user experience requirements.
  • Seamless Integrations: Offers integration capabilities with popular e-commerce platforms like Shopify, WooCommerce, and Magento.
  • Mobile Payment Processing: Enables businesses to accept payments on-the-go through mobile devices using a dedicated app.
  • Recurring Billing: Facilitates automated recurring billing for subscription-based services, reducing manual effort.
  • Fraud Detection Tools: Utilizes machine learning algorithms to detect and prevent fraudulent activities.
  • 24/7 Customer Support: Provides round-the-clock customer service to address any issues or queries promptly.
  • Multi-Currency Support: Allows businesses to accept payments in various currencies, catering to a global customer base.
  • Virtual Terminal: Offers a virtual terminal for processing payments without the need for physical card readers.
  • Detailed Analytics: Delivers comprehensive analytics to help businesses understand transaction trends and customer behavior.
  • Chargeback Management: Includes tools to manage and dispute chargebacks efficiently, minimizing revenue loss.
  • EMV Chip Card Acceptance: Supports EMV chip card transactions, enhancing security and reducing fraud risk.
  • Contactless Payments: Accepts contactless payments through NFC technology, providing a faster checkout experience.
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Product Ranking

#58

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POS Software

#166

among all
POS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Revel POS
International Bancard
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Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 67 93 80 87 75 78 50 100 62 63 78 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 735 reviews
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77%
of users recommend this product

Revel POS has a 'good' User Satisfaction Rating of 77% when considering 735 user reviews from 5 recognized software review sites.

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4.0 (8)
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4.2 (127)
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3.7 (298)
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4.6 (14)
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Synopsis of User Ratings and Reviews

Intuitive iPad interface: Users appreciate the sleek and user-friendly touchscreen interface, making it easy to navigate and train staff on.
Comprehensive features: Revel POS offers a robust set of features, covering core POS functions, inventory management, employee management, customer relationship management, reporting, payment processing, and more.
Cloud-based platform: Revel POS operates in the cloud, enabling remote access, real-time data updates, and automatic backups.
Industry-specific strengths: Revel POS excels in serving restaurants and retail businesses, with tailored features like table management, kitchen display systems, loyalty programs, and age verification for restricted items.
Scalability: Revel POS can grow with your business, supporting multiple locations and expanding needs.
Integrations: Revel POS integrates with various popular software, including accounting, payment processing, marketing, and e-commerce platforms.
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Diverse Payment Options: International Bancard caters to various business needs by providing a wide array of payment solutions, including virtual terminals for phone and email transactions, traditional point-of-sale systems, and online payment gateways.
Transparent Marketing: International Bancard has garnered a reputation for upfront honesty in its marketing materials, ensuring that businesses are presented with clear and accurate information about their services from the outset.
Universal Card Acceptance: Businesses can confidently accept payments from customers using all major credit cards, streamlining transactions and expanding payment options for a smoother checkout experience.
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Higher starting price: Revel POS's monthly subscription fees tend to be higher than some competitors, especially for their Pro plan with advanced features.
iPad dependency: The system relies exclusively on Apple iPads, which might not suit those who prefer Android devices or traditional desktop-based POS systems.
Limited customization: Users have noted some restrictions in tailoring the system's appearance and functionality to match highly specific business workflows or branding preferences.
Reporting challenges: While offering various reports, some users find the built-in reporting features less customizable and in-depth compared to competitors, making it harder to generate tailored insights.
Occasional bugs and glitches: Users have reported occasional software glitches or bugs, sometimes impacting operations, though customer support generally assists with troubleshooting.
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Unexpected Fees: Users frequently complain about hidden fees that are not clear in the contract, leading to higher-than-expected costs.
Customer Service Issues: There are numerous reports of poor customer service experiences, including difficulty getting issues resolved and slow response times.
High Early Termination Fee: International Bancard charges a hefty early termination fee, which can be as high as $599, making it expensive to switch providers.
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Revel POS draws praise for its user-friendly iPad interface, rich feature set, and cloud-based accessibility, making it a strong choice for businesses seeking a modern POS solution. Users particularly appreciate its strengths in serving restaurants and retail stores, with features like table management, kitchen displays, and age verification resonating well. Additionally, its scalability and integrations with popular software are seen as valuable assets. However, some find the starting price steeper than competitors, and the iPad dependency might not suit everyone. Customization limitations and less advanced reporting compared to pricier options are also mentioned as drawbacks. Ultimately, users perceive Revel POS as a user-friendly and well-rounded POS system, but those needing extensive customization, in-depth reporting, or a wider device compatibility might consider alternatives like Square or Shopify POS, depending on their specific priorities and budget.

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Is International Bancard truly first class when it comes to payment processing? User reviews from the past year paint a mixed picture of International Bancard's software. While it boasts a wide range of payment solutions, including virtual terminals and mobile options, and serves numerous industries, its reputation is tarnished by significant customer service issues. Users have reported frustrating experiences with unauthorized charges, difficulties obtaining refunds, and a lack of transparency regarding fees. For instance, one user recounted being charged for unused services even after switching providers, with their refund request subsequently denied. This lack of support, coupled with complaints about high early termination fees and potential hidden costs, has left many feeling dissatisfied. International Bancard's software, while seemingly feature-rich, falls short in delivering a smooth and reliable user experience. The recurring theme of poor customer service and questionable billing practices overshadows any perceived benefits. The absence of BBB accreditation and documented complaints regarding PCI compliance further erode trust in the platform. Therefore, International Bancard's software appears best suited for businesses willing to potentially compromise on service reliability and transparency for a wider array of payment solutions. However, those prioritizing dependable customer support and straightforward pricing structures might find more suitable options elsewhere.

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