QuickBooks POS vs Epos Now

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Our analysts compared QuickBooks POS vs Epos Now based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

QuickBooks POS Software Tool

Product Basics

QuickBooks POS is a retail point of sale designed for small, medium and large-sized businesses. It streamlines payment and return processing and inventory management, enabling users to track inventory and fast selling items and place restocking orders.

It provides customer information to monitor buying and acquiring history and eliminates manual entries by automating inventory updates. It supports on-premise, cloud-based and mobile deployment and offers additional hardware such as receipt printers, bar-code scanners and more. It serves businesses like franchises, gift shops, clothing and shoe stores and more.
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Epos Now is a cloud-based point-of-sale (POS) system designed for retail and hospitality businesses. It streamlines operations with features like inventory management, multi-channel sales, and customizable dashboards. Its strengths lie in flexibility and affordability, making it ideal for startups and growing businesses. Users praise its ease of use, wide range of integrations, and reliable customer support. Compared to similar products, Epos Now shines in its app store, offering numerous add-ons to tailor the system to specific needs. However, some users report limitations in advanced reporting and scalability for larger businesses. Pricing starts at a low monthly fee per device, with additional costs for advanced features and integrations.

    Pros:
  • Easy for staff
  • Inventory control
  • Sales insights
  • App integrations
  • Flexible plans
    Cons:
  • Limited trial
  • Add-on costs
  • Support inconsistency
  • Limited customization
  • Hardware concerns
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$1,200 One-Time
Get a free price quote
Tailored to your specific needs
$39 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
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Live Online
Videos
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Documentation
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Streamlined Sales Processes: QuickBooks POS simplifies the checkout experience, enabling faster transactions and reducing customer wait times. This efficiency can lead to increased customer satisfaction and repeat business.
  • Accurate Inventory Management: The software provides real-time tracking of inventory levels, helping businesses avoid stockouts and overstock situations. This accuracy ensures that popular items are always available, enhancing sales opportunities.
  • Comprehensive Financial Integration: QuickBooks POS seamlessly integrates with QuickBooks accounting software, automating the transfer of sales data. This integration reduces manual data entry errors and provides a holistic view of the business’s financial health.
  • Improved Customer Management: The system allows for the creation of customer profiles, including purchase history and preferences. This information can be used to personalize marketing efforts and improve customer service, fostering loyalty.
  • Enhanced Reporting Capabilities: With its advanced reporting features, QuickBooks POS enables businesses to generate detailed sales, inventory, and customer reports. These insights can inform strategic decisions, helping to drive growth and profitability.
  • Flexible Payment Solutions: The software supports a variety of payment methods, including credit cards, debit cards, and mobile payments. This flexibility meets the diverse preferences of customers, making it easier for them to complete purchases.
  • Scalability: QuickBooks POS is designed to grow with your business. Whether you’re expanding product lines or adding new locations, the software can scale to meet your evolving needs without sacrificing performance.
  • Time-Saving Automation: By automating routine tasks such as sales tracking and inventory ordering, QuickBooks POS frees up time for business owners and staff to focus on customer service and other high-value activities.
  • Reduced Training Time: The intuitive interface of QuickBooks POS makes it easy for new employees to learn the system, reducing training time and costs. This ease of use can help businesses quickly adapt to staffing changes.
  • Enhanced Security: QuickBooks POS includes robust security features designed to protect sensitive customer and business data. This security helps to build trust with customers and comply with regulatory requirements.
  • Mobile POS Capabilities: With mobile POS options, businesses can process transactions anywhere in the store or at off-site events. This mobility can enhance the customer experience and capture more sales opportunities.
  • Customizable Interface: The software allows businesses to customize the POS interface to match their specific workflow and preferences. This customization can improve operational efficiency and ease of use.
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  • Simplified Operations: Streamline your workflow with intuitive sales processing, inventory management, and reporting tools, freeing up time and resources for what matters most.
  • Enhanced Insights: Gain valuable data-driven insights into your business performance. Track sales trends, identify top-selling items, and analyze customer behavior to make informed decisions.
  • Customer-Centric Focus: Delight your customers with faster service, flexible payment options, and loyalty programs. Build stronger relationships and keep them coming back for more.
  • Scalable Growth: Easily adapt your POS system to your evolving needs. Add new locations, integrate with online platforms, and manage multiple sales channels seamlessly.
  • Cost-Effective Solution: Choose from flexible pricing plans that fit your budget and scale with your business. Enjoy a low monthly fee with no hidden costs or long-term contracts.
  • Empowered Team: Equip your staff with user-friendly tools that boost efficiency and productivity. Improve accuracy, reduce errors, and ensure everyone is on the same page.
  • Mobile Accessibility: Access your POS system and key business data from anywhere, anytime. Manage your business on the go and stay connected even when you're not on site.
  • Secure and Reliable: Enjoy peace of mind knowing your data is safe with cloud-based storage and industry-leading security measures. Count on reliable performance and minimal downtime.
  • Adaptable and Customizable: Tailor Epos Now to your specific needs with a wide range of add-on apps and integrations. Create a POS system that works for you, not the other way around.
  • Ongoing Support: Benefit from helpful and responsive customer support. Get your questions answered, access training resources, and ensure you're getting the most out of your POS system.
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  • Inventory Management: Operate the business online with an easy-to-use, web-based platform. Manage products across multiple channels, pay bills, receive instant alerts, refill merchandise, track orders, maintain stock volume and access reports for real-time insight into company sales. 
  • Electronic Bills: Oversee finances with a secure and integrated payment solution. Schedule and track payments, store receipts, import transactions from the bank account, manage company payments and more with a virtual transaction system. 
  • Visual Reporting: Enhance business growth with data-backed insights into crucial performance metrics and business KPIs. Make strategic decisions with informative reports like income statements, accounting stats, spending roadmaps, custom tags and sales trends. Get access to total sales, vendor purchases, inventory valuation, payroll summary and more. 
  • Flexible Payments: Make contactless, online payments using credit cards, debit cards and ACH bank transfers. Manage transactions with consolidated invoices, get alerts about deposits and use the mobile application for an easy-to-access accounting experience. 
  • Project Monitoring: Examine projects and make decisions based on business performance to maximize profits. Use the dashboard to monitor income and costs, get profitability insights with updates, track total spends and revenue and use time-tracking to update labor costs and expenses automatically. 
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  • Contactless Dining: Facilitate a coherent ordering and dining experience with an online, ticket-based system. Access the menu, make customizations, add notes, place orders and make payments using QR codes or a URL. Use error-free business management tools to reduce wait times and boost operational efficiency. 
  • Inventory Management: Track business functions and optimize the supply chain using efficient inventory management tools. Centrally manage merchandise, fulfill orders, process payments, scan barcodes, set stock alerts and streamline operations for a time-saving, effortless experience. 
  • Reporting and Analytics: Get full visibility into transactional data, analyze individual product performance, understand business operations, access sales reports, track profits, view data forecasts and monitor employee performance to make informed decisions. 
  • Customer Relationship Management: Boost website engagement and drive customer loyalty by staying in the loop with customer information. Build marketing campaigns based on purchase history, buying patterns, total spending and website visits. Offer promos and discounts, send gift cards, create rewards and improve communication. 
  • Integrations: Leverage robust integrations with major platforms like Shopify and BigCommerce to improve business efficiency. Sync in-store and online inventory, automate recurring functionalities, process faster checkouts, consolidate services and more. Integrate loyalty programs, store promotions and reward schemes to deliver consistent customer service. 
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Product Ranking

#38

among all
POS Software

#59

among all
POS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 50 67 80 93 100 63 78 88 68 63 74 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 259 reviews
Good User Sentiment 596 reviews
79%
of users recommend this product

QuickBooks POS has a 'good' User Satisfaction Rating of 79% when considering 259 user reviews from 4 recognized software review sites.

74%
of users recommend this product

Epos Now has a 'good' User Satisfaction Rating of 74% when considering 596 user reviews from 3 recognized software review sites.

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4.1 (79)
3.9 (9)
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3.57 (309)
3.9 (157)
3.8 (278)
2.5 (4)
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Awards

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SelectHub research analysts have evaluated Epos Now and concluded it earns best-in-class honors for Items and Service Management.

Items and Service Management Award

Synopsis of User Ratings and Reviews

Inventory Management: QuickBooks POS excels at simplifying inventory management tasks, such as tracking stock levels and generating purchase orders. The software offers features like setting reorder points to automatically trigger purchase orders when inventory runs low, ensuring you maintain optimal stock levels and prevent stockouts.
Sales Tracking and Reporting: QuickBooks POS provides robust sales tracking and reporting capabilities, enabling businesses to gain valuable insights into their sales performance. Users can easily generate reports on various metrics, including sales by item, customer, or employee, allowing them to identify trends, analyze profitability, and make data-driven decisions to optimize sales strategies.
Customer Relationship Management (CRM): The software includes CRM functionalities that help businesses effectively manage customer interactions and build stronger relationships. Users can track customer purchase history, preferences, and contact information, enabling personalized marketing campaigns and targeted promotions to enhance customer loyalty and satisfaction.
Employee Management: QuickBooks POS simplifies employee management tasks, such as tracking employee hours, managing payroll, and setting permissions. The software allows businesses to monitor employee performance, calculate wages accurately, and control access to sensitive information, streamlining HR processes and improving overall efficiency.
Integration with QuickBooks Accounting Software: One of the significant advantages of QuickBooks POS is its seamless integration with QuickBooks accounting software. This integration eliminates the need for manual data entry, as sales, inventory, and customer information automatically sync between the two systems, saving time, reducing errors, and providing a comprehensive view of the business's financial health.
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Easy for Staff: The intuitive interface and minimal training requirements are praised by users, including small businesses with staff of varying tech skills.
Inventory Control: Real-time stock tracking and low-stock alerts are cited as game-changers, preventing stockouts and improving order accuracy.
Sales Insights: Users highlight valuable reporting tools that provide actionable insights into sales trends, employee performance, and customer behavior.
App Integrations: Connecting seamlessly with popular accounting, loyalty, and delivery apps is appreciated for streamlining workflows and reducing manual data entry.
Flexible Plans: Users love the range of plan options with competitive pricing, allowing them to scale the software with their business needs.
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Limited Hardware Compatibility: The software is primarily designed for specific hardware, potentially necessitating additional expenses for compatible equipment.
Learning Curve: Users transitioning from other POS systems may find QuickBooks POS to have a steeper learning curve due to its unique interface and workflows.
Customer Support: Obtaining timely and effective customer support can be challenging, leading to frustration when encountering issues or seeking assistance.
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Limited Free Trial: Some users find the 30-day trial period insufficient to fully explore the features and compatibility with their specific needs.
Add-on Costs: Essential features like advanced reporting or certain app integrations require additional monthly fees, potentially pushing up the overall cost beyond initial expectations.
Customer Support: While generally praised, occasional user reviews mention inconsistencies in the responsiveness and helpfulness of customer support, particularly through email inquiries.
Limited Customization: Some users, especially in niche industries, express a desire for deeper customization options for the interface and functionalities to perfectly fit their specific workflow.
Hardware Concerns: While offering hardware bundles, occasional reports mention issues with specific hardware options in terms of durability or compatibility, requiring replacements or alternative sourcing.
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QuickBooks POS users highlight its seamless integration with QuickBooks accounting software as a major strength, saving them considerable time and effort by eliminating the need for manual data entry and ensuring consistency between sales and accounting records. This integration simplifies financial management, especially for businesses that handle a high volume of transactions or have complex inventory management needs. Users also appreciate the software's comprehensive inventory management features, which allow them to track stock levels, manage purchase orders, and generate reports to gain insights into sales trends and inventory performance. However, some users find the initial setup process to be complex and time-consuming, requiring careful planning and potentially additional support from Intuit or a qualified consultant. Additionally, while QuickBooks POS offers various hardware options, some users find the costs associated with hardware and ongoing software subscriptions to be a significant investment, particularly for smaller businesses with limited budgets. Despite these drawbacks, QuickBooks POS stands out for its robust features, scalability, and integration capabilities, making it a suitable choice for established businesses with evolving needs. Its ability to streamline operations, improve accuracy, and provide valuable insights makes it particularly well-suited for retail businesses, especially those with multiple locations or a growing customer base.

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Recent user reviews of Epos Now reveal a spectrum of experiences. Praise centers around its user-friendly interface, robust inventory management, and actionable sales insights. These strengths, particularly the intuitive design, benefit smaller businesses with diverse staff skillsets, giving Epos Now an edge over tech-heavy competitors like Square or Shopify. Affordability adds to its appeal. However, limitations emerge for complex operations. Users call for more granular customization and highlight occasional gaps in customer support responsiveness, especially via email. Furthermore, optional fees for vital features like advanced reporting or select app integrations can inflate the initial cost, potentially swaying users towards competitors with more comprehensive plans. In conclusion, Epos Now excels in simplicity, affordability, and real-time data, making it a strong contender for businesses prioritizing ease of use and core POS functionalities. However, businesses with niche requirements or intricate workflows may find greater value in exploring competitors for enhanced feature fit and potentially lower long-term costs.

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