Top Plexis POS Alternatives & Competitors For 2024

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Looking for alternatives to Plexis POS? Many users crave user-friendly and feature-rich solutions for tasks like Reporting and Insights, Payment Transactions and Cash Management, and Inventory Management. Leveraging crowdsourced data from over 1,000 real POS Software selection projects based on 400+ capabilities, we present a comparison of Plexis POS to leading industry alternatives like Clover, Square POS, Shopify POS, and Dutchie.

Plexis POS Software Tool
Clover Software Tool
Dutchie Software Tool

Product Basics

Plexis POS is a comprehensive software solution designed to streamline point-of-sale operations, inventory management, and customer relationship management. It is particularly well-suited for retail businesses and restaurants due to its robust features that cater to high-transaction environments. The software excels in providing real-time sales tracking, detailed reporting, and seamless integration with various payment processors, enhancing operational efficiency and customer satisfaction. Users appreciate the intuitive interface and customizable options, which allow for tailored workflows and improved user experience. Key benefits include reduced transaction times, enhanced inventory accuracy, and insightful analytics that drive informed decision-making. Popular features encompass multi-location support, employee management, and loyalty program integration, making it a versatile tool for businesses of varying sizes. Pricing details for Plexis POS are not readily available, and it is recommended that users contact SelectHub for a personalized quote based on their specific requirements.
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Clover is an all-in-one point of sale system that helps users manage staff and clients, monitor inventory, create and view reports and track revenue streams. Users can personalize workflows by integrating multiple modules and third-party developers. Its dashboard simplifies real-time monitoring of sales, refunds and customer spending from any device.-

It connects to the cloud, allowing users to access sales, reimbursements, deposits and reports regardless of location. It also offers hardware like Clover Mini, flex, go device and a station with a cash drawer and receipt printer.

Pros
  • Reliable hardware & design
  • User-friendly interface
  • Strong customer support
  • Variety of apps & integrations
  • Competitive pricing for low volumes
Cons
  • Higher fees for high volume
  • Limited reporting & inventory
  • Costly hardware upgrades
  • Contracts for some plans
  • Not ideal for complex needs
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Square is a cloud-based POS system for retail stores of all sizes. It automatically creates customer profiles and tracks their information and purchase histories. Its key capabilities include sales reports, online payment processing, inventory tracking control, marketing campaigns, digital receipts, sales management, e-commerce and more. It accepts offline payments and automatically syncs payment information when mobile devices reconnect.

It is available on Android and iOS devices and includes optional hardware such as terminals, cash drawers, scanners, scales and card readers. Users can manage order pick-ups from third-party services like DoorDash, Postmates and more.

Pros
  • Easy to use and set up
  • Affordable pricing plans
  • Mobile payments and online ordering
  • Integrates with Square ecosystem
  • Free basic plan available
Cons
  • Limited customization options
  • May not be suitable for high-volume businesses
  • Transaction fees can add up
  • Limited reporting features in free plan
  • Customer support could be improved
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Shopify POS simplifies in-store and online sales management for various business types. Its strength lies in its intuitiveness and seamless integration with the Shopify e-commerce platform, making it ideal for entrepreneurs and small to medium-sized businesses already using Shopify. Key benefits include streamlined inventory tracking, omnichannel customer management, and robust reporting for data-driven insights. Popular features include a user-friendly interface, mobile app for managing sales on the go, and built-in payment processing. Compared to similar systems, Shopify POS emphasizes ease of use and affordability, while some users find its feature set less comprehensive for complex retail needs. Pricing starts at $29 per month, with transaction fees applying to processed payments.

Pros:
  • Easy to use
  • Omnichannel sales
  • Mobile app
  • Good reporting
  • Affordable
Cons:
  • Limited features
  • Transaction fees
  • Not for complex needs
  • Integrations costly
  • Customer support inconsistent
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Dutchie offers a comprehensive software solution tailored for the cannabis industry, focusing on tasks like Cannabis POS (Point of Sale) management. This robust platform is ideal for dispensaries seeking streamlined operations, enhanced compliance, and improved customer experiences. Dutchie excels in providing real-time inventory tracking, seamless transaction processing, and detailed sales analytics, making it indispensable for businesses aiming to optimize their workflows and ensure regulatory adherence.

Key benefits include its user-friendly interface, which simplifies staff training and daily operations, and its integration capabilities with various third-party applications, enhancing overall efficiency. Popular features encompass advanced reporting tools, customer relationship management, and customizable loyalty programs, all designed to boost sales and customer retention.

In terms of pricing, Dutchie typically operates on a subscription model, with costs varying based on the size and specific needs of the dispensary. Users often highlight its reliability and ease of use, noting that it stands out in the crowded Cannabis POS market for its comprehensive feature set and excellent customer support.

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$399
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$500
Per Station, One-Time
Per Transaction, 2.3% Flat Rate
Monthly, Freemium, Plus Transaction Fees
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Per Dispensary, Monthly
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Documentation
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Documentation
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Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
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Knowledge Base
24/7 Live Support
Email
Phone
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24/7 Live Support
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24/7 Live Support

Product Ranking

#319

among all
POS Software

#3

among all
POS Software

#13

among all
POS Software

#27

among all
POS Software

#11

among all
POS Software

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Analyst Rating Summary

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87
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Compliance and Security
Customer and Loyalty Management
Employee Management
Integration and Extensibility
Inventory Management
Integration and Extensibility
Customer and Loyalty Management
Reporting and Insights
Types of POS
Compliance and Security
Customer and Loyalty Management
Employee Management
Integration and Extensibility
Items and Service Management
Compliance and Security
Integration and Extensibility
Reporting and Insights
Inventory Management
Sales and Marketing Management
Compliance and Security
Customer and Loyalty Management
Employee Management
Integration and Extensibility
Inventory Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Plexis POS
Clover
Square POS
Shopify POS
Dutchie
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Compliance and Security Customer and Loyalty Management Employee Management Inventory Management Items and Service Management Payment Transactions and Cash Management POS Hardware Reporting and Insights Sales and Marketing Management Store Management Types of POS 67 98 60 59 74 67 81 94 53 44 85 100 100 100 98 100 100 74 100 74 69 100 100 87 80 88 80 87 74 100 88 75 87 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Poor User Sentiment 1 reviews
Great User Sentiment 376 reviews
Excellent User Sentiment 2169 reviews
Great User Sentiment 328 reviews
Great User Sentiment 2 reviews
20%
of users recommend this product

Plexis POS has a 'poor' User Satisfaction Rating of 20% when considering 1 user reviews from 1 recognized software review sites.

81%
of users recommend this product

Clover has a 'great' User Satisfaction Rating of 81% when considering 376 user reviews from 4 recognized software review sites.

93%
of users recommend this product

Square POS has a 'excellent' User Satisfaction Rating of 93% when considering 2169 user reviews from 3 recognized software review sites.

89%
of users recommend this product

Shopify POS has a 'great' User Satisfaction Rating of 89% when considering 328 user reviews from 2 recognized software review sites.

80%
of users recommend this product

Dutchie has a 'great' User Satisfaction Rating of 80% when considering 2 user reviews from 2 recognized software review sites.

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4.6 (28)
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3.9 (45)
4.6 (495)
4.4 (241)
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4.0 (1)
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4.7 (1637)
4.6 (87)
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4.4 (9)
4.5 (37)
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Awards

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Analysts' Pick Award
User Favorite Award
Compliance and Security Award
Customer and Loyalty Management Award
Items and Service Management Award
Payment Transactions and Cash Management Award
Types of POS Award
Compliance and Security Award
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Synopsis of User Ratings and Reviews

User-Friendly Interface: Plexis POS is recognized for its intuitive design, making it easy for employees to learn and use efficiently.
Inventory Management: The software provides tools for tracking inventory levels, which helps businesses maintain appropriate stock levels and minimize losses from overstocking or stockouts.
Sales Tracking: Plexis POS enables businesses to monitor sales data, providing insights into performance and trends.
Reporting Capabilities: The software offers reporting features that give businesses a clear view of their financial health, aiding in informed decision-making.
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Ease of use: Praised for its intuitive interface and touchscreen operation, enabling quick learning and adoption for new employees, saving training time and boosting efficiency.
App customization: Users love the vast app marketplace offering industry-specific integrations and features, like appointment booking for salons or online ordering for restaurants, tailoring Clover to unique business needs.
Data-driven insights: Detailed sales reports and inventory tracking are seen as game-changers, providing valuable data to optimize operations, identify marketing opportunities, and make informed business decisions.
Reliable hardware: Users appreciate the quality and durability of Clover hardware, minimizing downtime and disruptions during peak hours, with features like offline payments ensuring service even without internet.
Scalability and flexibility: Clover's ability to adapt to growing businesses is a plus, with various hardware options and plan upgrades facilitating smooth transitions as transaction volume and business needs increase.
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User-Friendly: 96% of users who reviewed this element said the software is flexible and mobile with a clean user interface.
Economical: According to 70% of users who mentioned this aspect, the pricing is fair and competitive.
Card Payments: 80% of users who reviewed payments said the platform is useful for processing cashless transactions with cards and sending invoices.
Invoicing: Regarding this feature, 95% of users said it’s easy to create, add and send invoices to clients.
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Simplified Inventory Management: Shopify POS automatically tracks inventory levels, reducing manual updates and preventing overselling. Users reported a 40% decrease in time spent on inventory reconciliation thanks to this feature.
Seamless Payment Processing: Accept a wide range of payment methods, including credit cards, debit cards, and popular digital wallets, for faster checkouts. This flexibility helps reduce abandoned carts and boosts customer satisfaction.
Mobile POS Flexibility: Manage your store from anywhere with the mobile app, ideal for pop-up shops or on-the-go sales. This allows for greater business agility and caters to diverse sales environments.
Valuable Sales Insights: Generate detailed reports on sales, product performance, and staff activity to make data-driven decisions. Users highlighted the ability to track individual staff performance as particularly helpful for sales training and staff motivation.
Easy Customer Management: Create customer profiles, track purchase history, and offer targeted promotions for improved customer loyalty. This personalization fosters stronger customer relationships and repeat business.
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Easy to Use: Dutchie is known for its user-friendly interface, making it simple for budtenders to navigate and process transactions, even for those who are not tech-savvy.
Inventory Management: The platform allows for accurate tracking of inventory levels, helping dispensaries avoid stockouts and overstocking.
Customer Loyalty Programs: Dutchie's loyalty program features help dispensaries build relationships with customers by offering rewards and personalized offers.
Online Ordering: The online ordering feature allows customers to place orders ahead of time, reducing wait times and improving efficiency.
Reporting and Analytics: Dutchie provides detailed reporting and analytics, giving dispensaries valuable insights into sales trends and customer behavior.
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Technical Issues: Users have reported experiencing bugs and data loss, such as bar tabs disappearing.
Limited Customization: Businesses with specific needs, such as bars with overlapping shifts, have found it challenging to tailor the software to their operations. For example, configuring the system to accommodate custom meal times that crossed over between AM and PM between two dates was not possible.
Mixed Customer Support: While some users find the customer support team to be responsive, others have reported less satisfactory experiences.
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Higher monthly fees for high volume: While competitive for low-volume businesses, Clover's transaction fees and higher-tier plan costs can become significant for businesses processing large volumes, making other options like Stripe potentially more cost-effective.
Limited reporting customization: Users with complex reporting needs may find Clover's report customization options insufficient, lacking the depth and flexibility offered by dedicated business intelligence tools or high-end POS systems.
Potential hardware lock-in: Some features require specific Clover hardware, making switching to other POS systems or even upgrading within Clover potentially expensive as existing hardware may not be compatible.
Occasional app limitations: While the app marketplace is vast, certain industry-specific features or integrations may be missing, requiring workarounds or alternative solutions if Clover doesn't fully address a specific business need.
Steeper learning curve for complex features: While basic operations are user-friendly, advanced features like inventory management or employee roles can require more training and familiarization, potentially slowing down adoption for some users.
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Costly for high-volume transactions: The per-transaction fees become significant as your business grows, pushing Square beyond cost-effective for many merchants.
Limited reporting and inventory: Users find Square's reports lack depth and flexibility, making detailed sales analysis and inventory management challenging.
Unreliable customer support: Users report difficulty reaching support, long wait times, and frustrating email-only communication, leaving them feeling helpless when issues arise.
Account holddowns and closures: Square's automated fraud detection can lead to sudden account freezes and closures, causing business disruptions and difficulties resolving the issue.
Clunky hardware: Some users find the Square hardware, particularly the chip reader, clunky and frustrating to use, impacting checkout workflow and customer experience.
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Limited Free Tier Options: Access to basic POS features requires at least the Basic Shopify plan, which may not be budget-friendly for small businesses with low transaction volume.
Transaction Fees for Non-Shopify Payments: Using third-party payment processors alongside Shopify POS incurs additional transaction fees, potentially outweighing the benefits for low-volume merchants.
Learning Curve for Advanced Features: While basic functionality is user-friendly, unlocking advanced features like gift cards or discounts can require extensive setup and troubleshooting, especially for non-technical users.
Limited Customization Options: While themes offer some customization, heavily branded businesses may find the Shopify interface lacks flexibility for achieving a truly unique storefront aesthetic.
Integration Challenges with Specific Industries: While Shopify integrates with many apps, businesses with specific needs like restaurants or salons may experience limitations or require additional paid integrations.
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Inventory Management: Some users report difficulty in accurately tracking inventory, leading to stockouts or overstocking.
Reporting and Analytics: Dutchie's reporting features can be limited, making it difficult for businesses to gain insights into sales trends or customer behavior.
Customer Service: Some users have expressed frustration with Dutchie's customer support, citing long wait times and unhelpful responses.
Integration Issues: Dutchie's integration with other third-party applications can be challenging, leading to compatibility problems and workflow disruptions.
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While Plexis POS has garnered a reputation for being user-friendly and feature-rich, recent user reviews present a more complex picture. One user, who runs a small bar, lauded the software's intuitive interface, comparing its appearance favorably to their previous POS system. They also appreciated the lack of recurring monthly charges, a major plus for "mom and pop" businesses. However, this same user ultimately had to abandon Plexis POS due to its inability to support custom meal times that spanned across AM and PM shifts, a critical feature for their bar's overnight operations. This shortcoming highlights a recurring theme in user feedback: while Plexis POS excels in its core functionality, it may lack the flexibility and advanced customization options required by businesses with more specialized needs. This lack of flexibility extends to hardware compatibility as well, with the aforementioned user having to purchase new cash drawers due to compatibility issues with their existing equipment. This suggests that businesses considering Plexis POS should carefully assess their current hardware setup and future needs to ensure seamless integration. While Plexis POS offers a solid foundation for managing sales and inventory, its limitations in customization and potential compatibility hurdles make it best suited for small businesses with straightforward operational requirements. Businesses with more intricate workflows or those anticipating future growth might find themselves outgrowing the platform's capabilities.

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Clover shines for its user-friendly interface and extensive app marketplace, winning praise for its ease of use and flexibility. "It took my new employee barely a day to get comfortable with the system," one restaurant owner shared. Users rave about the ability to customize Clover with industry-specific apps, like a salon owner who added online booking, saying it "streamlined appointments and boosted customer satisfaction." However, Clover's appeal may wane as businesses scale. Some users feel constrained by the reporting capabilities, wishing for the deeper customization offered by competitors like Shopify POS. "Clover reports were too basic for analyzing my inventory trends," noted one retailer. Additionally, transaction fees for high-volume businesses can become a sticking point compared to more cost-effective options like Stripe. Finally, some users caution about potential hardware lock-in, where switching to different POS systems or even upgrading within Clover can be expensive due to incompatible hardware. This can be a deal-breaker for businesses unsure about their long-term needs. Overall, Clover excels for smaller businesses or those prioritizing ease of use and app integrations. However, its limitations in reporting, fee structure, and hardware flexibility become more apparent as businesses grow, pushing them towards more powerful and scalable POS solutions. Ultimately, the choice boils down to prioritizing user-friendliness and flexibility in the early stages versus advanced features and scalability as a business matures.

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Square POS shines for its ease of use and affordability for small businesses, especially those starting out. Users praise its intuitive interface, seamless setup, and mobile accessibility, making it a breeze to ring up customers and manage basic sales. It also integrates well with popular tools like email marketing and accounting software, offering a centralized platform for managing various aspects of their business. However, Square's appeal wanes as businesses grow. Users lament its limited reporting and inventory management features, lacking the depth and customization offered by competitors like Shopify POS or Clover. Square's higher transaction fees for larger volumes also become a drawback compared to options like Stripe, which offer lower rates based on monthly transaction volume. Furthermore, Square's customer support receives mixed reviews. While some appreciate its responsiveness, others face frustrating wait times and limited communication channels, especially compared to the dedicated phone and live chat support offered by competitors. Overall, Square POS is a strong contender for solopreneurs and micro-businesses seeking a user-friendly and affordable POS solution. However, its limitations become apparent as businesses scale, pushing them towards more robust and feature-rich platforms. The choice ultimately boils down to prioritizing ease of use and affordability in the early stages versus scalability and advanced features as a business grows.

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Shopify POS emerges from user reviews as a user-friendly and reliable option for basic POS needs. Its tight integration with the Shopify ecommerce platform syncs inventory and customer data seamlessly, saving time and streamlining operations. Users particularly appreciate the mobile app flexibility for pop-up shops and on-the-go sales, a feature lacking in some competitors like Square. However, Shopify POS's limited free tier and transaction fees for non-Shopify payments might deter smaller businesses. While praised for its ease of use, Shopify POS can feel restrictive for advanced features like gift cards and discounts, requiring more technical know-how compared to Square's intuitive setup. Additionally, while offering themes, Shopify's customization options might not satisfy businesses seeking a truly unique storefront aesthetic, especially when compared to Wix's design freedom. Overall, Shopify POS shines for its user-friendliness, ecommerce integration, and mobile flexibility. However, its pricing structure and learning curve for advanced features might push smaller businesses or those with specific industry needs towards competitors like Square or Wix. Ultimately, the choice depends on individual priorities and business size.

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How does Dutchie help dispensaries "weed" out the competition? Dutchie is a cannabis point-of-sale (POS) software that aims to make dispensaries more efficient, compliant, and profitable. User reviews from the past year suggest that Dutchie excels at providing a seamless experience for both staff and customers. The software's integration with various payment methods, including debit cards and Dutchie Pay, allows for a smoother checkout process, which is especially important for dispensaries that deal with a lot of cash transactions. The integrated payment processing also helps reduce human error and the costs associated with handling cash. However, some users have expressed concerns about Dutchie's inventory management system, particularly with regard to downloading inventory data. Some accountants have found it confusing to navigate, which could lead to inaccurate reporting and potentially impact inventory control. Dutchie is best suited for dispensaries that are looking for a comprehensive POS solution that can help them streamline their operations, manage compliance, and provide a positive customer experience. The software's ease of use, integration with various payment methods, and robust reporting capabilities make it a valuable tool for dispensaries of all sizes. However, if a dispensary's primary concern is intricate inventory management, they may want to consider other options.

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