Looking for alternatives to OrderOut? Many users crave user-friendly and feature-rich solutions for tasks like Reporting and Insights, Payment Transactions and Cash Management, and Inventory Management. Leveraging crowdsourced data from over 1,000 real POS Software selection projects based on 400+ capabilities, we present a comparison of OrderOut to leading industry alternatives like QuickBooks POS, Square POS, MICROS, and Helcim.
Analyst Rating
User Sentiment
OrderOut is a sophisticated software solution designed to streamline online ordering processes for restaurants. It integrates seamlessly with various third-party delivery platforms, ensuring that orders are efficiently managed and accurately processed. This software is particularly well-suited for restaurants looking to enhance their operational efficiency and improve customer satisfaction by minimizing order errors and reducing manual entry tasks.
Key benefits of OrderOut include its ability to centralize orders from multiple delivery services into a single interface, which simplifies order management and reduces the risk of mistakes. Popular features include real-time order tracking, automated menu synchronization, and comprehensive reporting tools that provide valuable insights into sales performance and customer preferences.
Users have praised OrderOut for its user-friendly interface and reliable performance, noting that it significantly improves the overall online ordering experience. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a customized pricing quote based on their unique requirements.
among all POS Software
OrderOut has a 'poor' User Satisfaction Rating of 20% when considering 2 user reviews from 1 recognized software review sites.
QuickBooks POS has a 'good' User Satisfaction Rating of 79% when considering 259 user reviews from 4 recognized software review sites.
Square POS has a 'excellent' User Satisfaction Rating of 93% when considering 2169 user reviews from 3 recognized software review sites.
MICROS has a 'fair' User Satisfaction Rating of 61% when considering 94 user reviews from 2 recognized software review sites.
Helcim has a 'great' User Satisfaction Rating of 88% when considering 54 user reviews from 3 recognized software review sites.
User reviews from the past year paint a concerning picture of OrderOut's online ordering system. While OrderOut promises a streamlined experience, users report experiencing significant issues with its reliability. For example, a recurring problem is the system's failure to consistently print orders, only doing so half the time. This directly impacts a restaurant's ability to fulfill orders promptly and efficiently. Users have also reported severe issues with OrderOut's customer service, describing it as unresponsive and unhelpful beyond the initial setup. Some users have even reported being charged multiple times without receiving refunds, raising concerns about the company's billing practices. These issues highlight significant weaknesses in OrderOut's service, particularly compared to competitors who often excel in these areas. The lack of reliable support and the potential for billing issues present substantial risks for businesses relying on a smooth online ordering process. Given the overwhelmingly negative feedback and serious concerns raised by users, OrderOut appears most suitable for businesses willing to gamble. The prospect of a streamlined online ordering system might seem appealing, but the frequent occurrence of critical issues, coupled with unreliable customer service, makes OrderOut a risky choice.
QuickBooks POS users highlight its seamless integration with QuickBooks accounting software as a major strength, saving them considerable time and effort by eliminating the need for manual data entry and ensuring consistency between sales and accounting records. This integration simplifies financial management, especially for businesses that handle a high volume of transactions or have complex inventory management needs. Users also appreciate the software's comprehensive inventory management features, which allow them to track stock levels, manage purchase orders, and generate reports to gain insights into sales trends and inventory performance. However, some users find the initial setup process to be complex and time-consuming, requiring careful planning and potentially additional support from Intuit or a qualified consultant. Additionally, while QuickBooks POS offers various hardware options, some users find the costs associated with hardware and ongoing software subscriptions to be a significant investment, particularly for smaller businesses with limited budgets. Despite these drawbacks, QuickBooks POS stands out for its robust features, scalability, and integration capabilities, making it a suitable choice for established businesses with evolving needs. Its ability to streamline operations, improve accuracy, and provide valuable insights makes it particularly well-suited for retail businesses, especially those with multiple locations or a growing customer base.
Square POS shines for its ease of use and affordability for small businesses, especially those starting out. Users praise its intuitive interface, seamless setup, and mobile accessibility, making it a breeze to ring up customers and manage basic sales. It also integrates well with popular tools like email marketing and accounting software, offering a centralized platform for managing various aspects of their business. However, Square's appeal wanes as businesses grow. Users lament its limited reporting and inventory management features, lacking the depth and customization offered by competitors like Shopify POS or Clover. Square's higher transaction fees for larger volumes also become a drawback compared to options like Stripe, which offer lower rates based on monthly transaction volume. Furthermore, Square's customer support receives mixed reviews. While some appreciate its responsiveness, others face frustrating wait times and limited communication channels, especially compared to the dedicated phone and live chat support offered by competitors. Overall, Square POS is a strong contender for solopreneurs and micro-businesses seeking a user-friendly and affordable POS solution. However, its limitations become apparent as businesses scale, pushing them towards more robust and feature-rich platforms. The choice ultimately boils down to prioritizing ease of use and affordability in the early stages versus scalability and advanced features as a business grows.
User reviews of MICROS in the past year paint a contrasting picture. While its strengths like streamlined order flow, detailed reporting, and customization garner praise, its learning curve, cost, and limitations can be significant drawbacks. On the positive side, users rave about MICROS' efficiency. Orders fly through during rush hours, thanks to the intuitive interface and table management features. One server even mentioned saving valuable time and keeping customers happy. The reporting and analytics are another highlight, providing businesses with real-time sales data, inventory insights, and even employee performance dashboards. This helps optimize operations and identify areas for improvement, like a hotel manager discovering overstocked items and adjusting staffing based on guest patterns. Additionally, MICROS' adaptability is appreciated, allowing businesses to customize menus, integrate loyalty programs, and tailor workflows to their specific needs. A coffee shop owner mentioned easily customizing menus for different locations and boosting customer engagement through loyalty program integration. However, MICROS also faces criticism. The initial setup and interface can be overwhelming, requiring significant training for staff. Some users compared it to a "steep learning curve," especially for tasks beyond basic order entry. Furthermore, the cost can be a major hurdle, particularly for smaller businesses. The upfront costs and ongoing licensing fees are often cited as drawbacks, making MICROS less competitive against simpler POS systems. Additionally, while customizable, some users report difficulty achieving desired workflows or integrations. This lack of flexibility can be frustrating, as one retail store manager mentioned struggling to integrate with their existing inventory management system. Finally, MICROS' dependence on specific hardware setups can add to the overall cost and maintenance needs. In conclusion, user reviews of MICROS reveal a powerful POS system with undeniable strengths but also significant limitations. Businesses should carefully weigh the pros and cons, considering their specific needs, budget, and technical expertise before deciding if MICROS is the right fit for them.
Recent user reviews of Helcim's POS software reveal a multifaceted perspective. While lauded for its competitive pricing and feature richness, potential drawbacks emerge for specific user profiles. Strengths: Users consistently highlight Helcim's transparent interchange-plus pricing model, which translates to significant cost savings compared to traditional processors. The platform's extensive APIs and customization capabilities empower businesses to tailor the software to their unique workflows. Additionally, seamless integrations with popular third-party tools further enhance operational efficiency. Weaknesses: Reviews indicate a potential learning curve for new users, particularly those unfamiliar with complex POS systems. While integrations exist, some users yearn for broader compatibility with niche software, suggesting room for improvement. Furthermore, the fee structure might seem less competitive for businesses with low transaction volumes, where flat-rate options offered by competitors like Square or Shopify POS might be more suitable. In conclusion, Helcim shines for businesses seeking a cost-effective POS solution with rich features and customization options. Its transparent pricing model and integration capabilities are valuable assets. However, the potential learning curve and limited integration options should be carefully considered, especially for new users or those with specific software needs. A thorough evaluation of your business's size, transaction volume, and technical expertise is crucial to determine if Helcim truly differentiates itself from the competition.
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