Top OrderOut Alternatives & Competitors For 2024

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Looking for alternatives to OrderOut? Many users crave user-friendly and feature-rich solutions for tasks like Reporting and Insights, Payment Transactions and Cash Management, and Inventory Management. Leveraging crowdsourced data from over 1,000 real POS Software selection projects based on 400+ capabilities, we present a comparison of OrderOut to leading industry alternatives like QuickBooks POS, Square POS, MICROS, and Helcim.

OrderOut Software Tool
QuickBooks POS Software Tool
MICROS Software Tool
Helcim Software Tool

Product Basics

OrderOut is a sophisticated software solution designed to streamline online ordering processes for restaurants. It integrates seamlessly with various third-party delivery platforms, ensuring that orders are efficiently managed and accurately processed. This software is particularly well-suited for restaurants looking to enhance their operational efficiency and improve customer satisfaction by minimizing order errors and reducing manual entry tasks.

Key benefits of OrderOut include its ability to centralize orders from multiple delivery services into a single interface, which simplifies order management and reduces the risk of mistakes. Popular features include real-time order tracking, automated menu synchronization, and comprehensive reporting tools that provide valuable insights into sales performance and customer preferences.

Users have praised OrderOut for its user-friendly interface and reliable performance, noting that it significantly improves the overall online ordering experience. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a customized pricing quote based on their unique requirements.

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QuickBooks POS is a retail point of sale designed for small, medium and large-sized businesses. It streamlines payment and return processing and inventory management, enabling users to track inventory and fast selling items and place restocking orders.

It provides customer information to monitor buying and acquiring history and eliminates manual entries by automating inventory updates. It supports on-premise, cloud-based and mobile deployment and offers additional hardware such as receipt printers, bar-code scanners and more. It serves businesses like franchises, gift shops, clothing and shoe stores and more.
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Square is a cloud-based POS system for retail stores of all sizes. It automatically creates customer profiles and tracks their information and purchase histories. Its key capabilities include sales reports, online payment processing, inventory tracking control, marketing campaigns, digital receipts, sales management, e-commerce and more. It accepts offline payments and automatically syncs payment information when mobile devices reconnect.

It is available on Android and iOS devices and includes optional hardware such as terminals, cash drawers, scanners, scales and card readers. Users can manage order pick-ups from third-party services like DoorDash, Postmates and more.

Pros
  • Easy to use and set up
  • Affordable pricing plans
  • Mobile payments and online ordering
  • Integrates with Square ecosystem
  • Free basic plan available
Cons
  • Limited customization options
  • May not be suitable for high-volume businesses
  • Transaction fees can add up
  • Limited reporting features in free plan
  • Customer support could be improved
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MICROS is a robust POS software catering to the complexities of hospitality and retail businesses. Its feature set tackles inventory management, order processing, table service, employee scheduling, and even self-service kiosks. While its comprehensive nature suits large chains and complex operations, its modularity allows scaling down for smaller establishments. MICROS boasts of industry-specific features like table splitting, menu customization, and loyalty programs, enhancing guest experience and driving repeat business. Users praise its reliability and security, crucial for high-volume transactions. However, its learning curve can be steeper than simpler alternatives, and its pricing reflects its feature richness, often requiring per-user or per-terminal subscriptions.

Pros:
  • Reliable & Secure
  • Industry-Specific Features
  • Scalable & Modular
  • Strong Reporting
  • Improves Guest Experience
Cons:
  • Steep Learning Curve
  • Higher Pricing Point
  • Complex Interface
  • Limited Customization
  • Frequent Updates
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Helcim offers a cloud-based point-of-sale (POS) system geared towards small businesses across various industries. It equips users with tools to accept payments, manage inventory, and track customer data. Notably, Helcim caters to businesses seeking flexibility, with its POS accessible on various devices like tablets and smartphones. This portability, coupled with features like omnichannel inventory management and customer loyalty programs, positions Helcim well for businesses looking to streamline operations and boost customer engagement. Pricing-wise, Helcim adopts a transparent, tiered approach based on transaction volume, making it budget-friendly for startups and scaling businesses alike. However, compared to competitors, its feature set might be less extensive for complex retail needs. Overall, Helcim provides a solid POS solution for businesses prioritizing affordability, mobility, and ease of use.

Pros
  • Affordable pricing
  • Mobile-friendly interface
  • Easy to use and set up
  • Omnichannel inventory management
  • Customer loyalty program
Cons
  • Limited features for complex needs
  • Customer support could be improved
  • Not ideal for high-volume businesses
  • Integration with third-party apps might be limited
  • Lacks some advanced reporting features
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$59.99
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On-Premise
Mobile
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Mobile

Product Assistance

Documentation
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Live Online
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Knowledge Base
24/7 Live Support
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24/7 Live Support
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Product Ranking

#94

among all
POS Software

#38

among all
POS Software

#13

among all
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#33

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#65

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Find out who the leaders are

Analyst Rating Summary

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Compliance and Security
Customer and Loyalty Management
Employee Management
Integration and Extensibility
Inventory Management
Compliance and Security
Customer and Loyalty Management
Employee Management
Integration and Extensibility
Inventory Management
Compliance and Security
Customer and Loyalty Management
Employee Management
Integration and Extensibility
Items and Service Management
Employee Management
Reporting and Insights
Types of POS
Payment Transactions and Cash Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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QuickBooks POS
Square POS
MICROS
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Compliance and Security Customer and Loyalty Management Employee Management Inventory Management Items and Service Management Payment Transactions and Cash Management POS Hardware Reporting and Insights Sales and Marketing Management Store Management Types of POS 100 100 100 98 100 100 74 100 74 69 100 67 59 100 65 83 78 78 100 52 82 91 67 52 20 56 55 86 59 50 52 50 74 0 25 50 75 100
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User Sentiment Summary

Poor User Sentiment 2 reviews
Good User Sentiment 259 reviews
Excellent User Sentiment 2169 reviews
Fair User Sentiment 94 reviews
Great User Sentiment 54 reviews
20%
of users recommend this product

OrderOut has a 'poor' User Satisfaction Rating of 20% when considering 2 user reviews from 1 recognized software review sites.

79%
of users recommend this product

QuickBooks POS has a 'good' User Satisfaction Rating of 79% when considering 259 user reviews from 4 recognized software review sites.

93%
of users recommend this product

Square POS has a 'excellent' User Satisfaction Rating of 93% when considering 2169 user reviews from 3 recognized software review sites.

61%
of users recommend this product

MICROS has a 'fair' User Satisfaction Rating of 61% when considering 94 user reviews from 2 recognized software review sites.

88%
of users recommend this product

Helcim has a 'great' User Satisfaction Rating of 88% when considering 54 user reviews from 3 recognized software review sites.

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Awards

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Analysts' Pick Award
User Favorite Award
Compliance and Security Award
Customer and Loyalty Management Award
Items and Service Management Award
Payment Transactions and Cash Management Award
Types of POS Award
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Synopsis of User Ratings and Reviews

Pricing: OrderOut is affordably priced, starting at $59.99.
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Inventory Management: QuickBooks POS excels at simplifying inventory management tasks, such as tracking stock levels and generating purchase orders. The software offers features like setting reorder points to automatically trigger purchase orders when inventory runs low, ensuring you maintain optimal stock levels and prevent stockouts.
Sales Tracking and Reporting: QuickBooks POS provides robust sales tracking and reporting capabilities, enabling businesses to gain valuable insights into their sales performance. Users can easily generate reports on various metrics, including sales by item, customer, or employee, allowing them to identify trends, analyze profitability, and make data-driven decisions to optimize sales strategies.
Customer Relationship Management (CRM): The software includes CRM functionalities that help businesses effectively manage customer interactions and build stronger relationships. Users can track customer purchase history, preferences, and contact information, enabling personalized marketing campaigns and targeted promotions to enhance customer loyalty and satisfaction.
Employee Management: QuickBooks POS simplifies employee management tasks, such as tracking employee hours, managing payroll, and setting permissions. The software allows businesses to monitor employee performance, calculate wages accurately, and control access to sensitive information, streamlining HR processes and improving overall efficiency.
Integration with QuickBooks Accounting Software: One of the significant advantages of QuickBooks POS is its seamless integration with QuickBooks accounting software. This integration eliminates the need for manual data entry, as sales, inventory, and customer information automatically sync between the two systems, saving time, reducing errors, and providing a comprehensive view of the business's financial health.
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User-Friendly: 96% of users who reviewed this element said the software is flexible and mobile with a clean user interface.
Economical: According to 70% of users who mentioned this aspect, the pricing is fair and competitive.
Card Payments: 80% of users who reviewed payments said the platform is useful for processing cashless transactions with cards and sending invoices.
Invoicing: Regarding this feature, 95% of users said it’s easy to create, add and send invoices to clients.
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Streamlined Order Flow: Users praise MICROS' intuitive interface for fast order entry, table management, and split bill options. One server noted, "Orders fly through during peak hours, saving us valuable time and keeping customers happy."
Detailed Reporting & Analytics: Real-time sales data, inventory reports, and employee performance dashboards are lauded for providing actionable insights. A hotel manager shared, "MICROS helped us identify overstocked items and optimize staffing based on guest traffic patterns."
Customization & Integrations: MICROS' adaptability to unique needs is appreciated. A coffee shop owner said, "We easily customized menus for different locations and integrated with our loyalty program, boosting customer engagement."
Reliable & Secure: Users emphasize MICROS' stability and security features. A restaurant manager commented, "We've never experienced downtime during service, and the PCI compliance gives us peace of mind."
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Competitive Pricing: Users mentioned significantly lower fees compared to previous processors, saving them money on transactions.
Feature Rich: Users appreciated features like extensive APIs, detailed documentation, and the ability to customize the platform for their specific needs.
Reliable Processing: Many users reported smooth and dependable payment processing, crucial for uninterrupted business operations.
Strong Integrations: Users valued seamless integrations with various third-party tools, streamlining their workflow.
Supportive Customer Service: While some mentioned occasional issues, users generally praised the helpfulness and responsiveness of the customer service team.
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Reliability Issues: OrderOut has been reported to experience frequent technical issues, such as failing to print orders consistently, causing disruptions in service.
Poor Customer Support: Users have reported difficulty reaching OrderOut's customer support after the initial setup process, making it challenging to address problems or get help with the platform.
Billing Problems: Some users have reported being charged multiple times for services without receiving refunds, leading to financial losses and frustration.
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Limited Hardware Compatibility: The software is primarily designed for specific hardware, potentially necessitating additional expenses for compatible equipment.
Learning Curve: Users transitioning from other POS systems may find QuickBooks POS to have a steeper learning curve due to its unique interface and workflows.
Customer Support: Obtaining timely and effective customer support can be challenging, leading to frustration when encountering issues or seeking assistance.
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Costly for high-volume transactions: The per-transaction fees become significant as your business grows, pushing Square beyond cost-effective for many merchants.
Limited reporting and inventory: Users find Square's reports lack depth and flexibility, making detailed sales analysis and inventory management challenging.
Unreliable customer support: Users report difficulty reaching support, long wait times, and frustrating email-only communication, leaving them feeling helpless when issues arise.
Account holddowns and closures: Square's automated fraud detection can lead to sudden account freezes and closures, causing business disruptions and difficulties resolving the issue.
Clunky hardware: Some users find the Square hardware, particularly the chip reader, clunky and frustrating to use, impacting checkout workflow and customer experience.
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Complexity & Learning Curve: Some users find the initial setup and interface overwhelming, requiring significant training for staff. One reviewer commented, "The learning curve was steep for our team, especially for tasks beyond basic order entry."
Cost & Licensing: MICROS can be expensive compared to simpler POS systems, with complex licensing structures. A small business owner stated, "The upfront costs and ongoing licensing fees were a major hurdle for our limited budget."
Customization Limitations: While customizable, some users report difficulty achieving desired workflows or integrations. A retail store manager shared, "We struggled to integrate with our inventory management system, requiring additional workarounds."
Hardware Dependence: MICROS may require specific hardware setups, potentially increasing costs and maintenance needs. A bar owner noted, "We had to invest in proprietary tablets that weren't compatible with other POS systems."
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Potentially Higher Fees for Low Volume: While praised for competitive pricing, some users with low transaction volume felt fees were less economical compared to flat-rate options.
Occasional Technical Issues: Some users reported encountering bugs or glitches within the platform, causing workflow disruptions.
Learning Curve for Beginners: New users unfamiliar with complex POS systems sometimes found initial setup and navigation challenging.
Limited Integration Options: Although integrations exist, users expressed a desire for broader compatibility with specific accounting or inventory management software.
Contractual Concerns: A few users mentioned being locked into longer contracts than desired, limiting flexibility to switch providers.
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User reviews from the past year paint a concerning picture of OrderOut's online ordering system. While OrderOut promises a streamlined experience, users report experiencing significant issues with its reliability. For example, a recurring problem is the system's failure to consistently print orders, only doing so half the time. This directly impacts a restaurant's ability to fulfill orders promptly and efficiently. Users have also reported severe issues with OrderOut's customer service, describing it as unresponsive and unhelpful beyond the initial setup. Some users have even reported being charged multiple times without receiving refunds, raising concerns about the company's billing practices. These issues highlight significant weaknesses in OrderOut's service, particularly compared to competitors who often excel in these areas. The lack of reliable support and the potential for billing issues present substantial risks for businesses relying on a smooth online ordering process. Given the overwhelmingly negative feedback and serious concerns raised by users, OrderOut appears most suitable for businesses willing to gamble. The prospect of a streamlined online ordering system might seem appealing, but the frequent occurrence of critical issues, coupled with unreliable customer service, makes OrderOut a risky choice.

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QuickBooks POS users highlight its seamless integration with QuickBooks accounting software as a major strength, saving them considerable time and effort by eliminating the need for manual data entry and ensuring consistency between sales and accounting records. This integration simplifies financial management, especially for businesses that handle a high volume of transactions or have complex inventory management needs. Users also appreciate the software's comprehensive inventory management features, which allow them to track stock levels, manage purchase orders, and generate reports to gain insights into sales trends and inventory performance. However, some users find the initial setup process to be complex and time-consuming, requiring careful planning and potentially additional support from Intuit or a qualified consultant. Additionally, while QuickBooks POS offers various hardware options, some users find the costs associated with hardware and ongoing software subscriptions to be a significant investment, particularly for smaller businesses with limited budgets. Despite these drawbacks, QuickBooks POS stands out for its robust features, scalability, and integration capabilities, making it a suitable choice for established businesses with evolving needs. Its ability to streamline operations, improve accuracy, and provide valuable insights makes it particularly well-suited for retail businesses, especially those with multiple locations or a growing customer base.

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Square POS shines for its ease of use and affordability for small businesses, especially those starting out. Users praise its intuitive interface, seamless setup, and mobile accessibility, making it a breeze to ring up customers and manage basic sales. It also integrates well with popular tools like email marketing and accounting software, offering a centralized platform for managing various aspects of their business. However, Square's appeal wanes as businesses grow. Users lament its limited reporting and inventory management features, lacking the depth and customization offered by competitors like Shopify POS or Clover. Square's higher transaction fees for larger volumes also become a drawback compared to options like Stripe, which offer lower rates based on monthly transaction volume. Furthermore, Square's customer support receives mixed reviews. While some appreciate its responsiveness, others face frustrating wait times and limited communication channels, especially compared to the dedicated phone and live chat support offered by competitors. Overall, Square POS is a strong contender for solopreneurs and micro-businesses seeking a user-friendly and affordable POS solution. However, its limitations become apparent as businesses scale, pushing them towards more robust and feature-rich platforms. The choice ultimately boils down to prioritizing ease of use and affordability in the early stages versus scalability and advanced features as a business grows.

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User reviews of MICROS in the past year paint a contrasting picture. While its strengths like streamlined order flow, detailed reporting, and customization garner praise, its learning curve, cost, and limitations can be significant drawbacks. On the positive side, users rave about MICROS' efficiency. Orders fly through during rush hours, thanks to the intuitive interface and table management features. One server even mentioned saving valuable time and keeping customers happy. The reporting and analytics are another highlight, providing businesses with real-time sales data, inventory insights, and even employee performance dashboards. This helps optimize operations and identify areas for improvement, like a hotel manager discovering overstocked items and adjusting staffing based on guest patterns. Additionally, MICROS' adaptability is appreciated, allowing businesses to customize menus, integrate loyalty programs, and tailor workflows to their specific needs. A coffee shop owner mentioned easily customizing menus for different locations and boosting customer engagement through loyalty program integration. However, MICROS also faces criticism. The initial setup and interface can be overwhelming, requiring significant training for staff. Some users compared it to a "steep learning curve," especially for tasks beyond basic order entry. Furthermore, the cost can be a major hurdle, particularly for smaller businesses. The upfront costs and ongoing licensing fees are often cited as drawbacks, making MICROS less competitive against simpler POS systems. Additionally, while customizable, some users report difficulty achieving desired workflows or integrations. This lack of flexibility can be frustrating, as one retail store manager mentioned struggling to integrate with their existing inventory management system. Finally, MICROS' dependence on specific hardware setups can add to the overall cost and maintenance needs. In conclusion, user reviews of MICROS reveal a powerful POS system with undeniable strengths but also significant limitations. Businesses should carefully weigh the pros and cons, considering their specific needs, budget, and technical expertise before deciding if MICROS is the right fit for them.

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Recent user reviews of Helcim's POS software reveal a multifaceted perspective. While lauded for its competitive pricing and feature richness, potential drawbacks emerge for specific user profiles. Strengths: Users consistently highlight Helcim's transparent interchange-plus pricing model, which translates to significant cost savings compared to traditional processors. The platform's extensive APIs and customization capabilities empower businesses to tailor the software to their unique workflows. Additionally, seamless integrations with popular third-party tools further enhance operational efficiency. Weaknesses: Reviews indicate a potential learning curve for new users, particularly those unfamiliar with complex POS systems. While integrations exist, some users yearn for broader compatibility with niche software, suggesting room for improvement. Furthermore, the fee structure might seem less competitive for businesses with low transaction volumes, where flat-rate options offered by competitors like Square or Shopify POS might be more suitable. In conclusion, Helcim shines for businesses seeking a cost-effective POS solution with rich features and customization options. Its transparent pricing model and integration capabilities are valuable assets. However, the potential learning curve and limited integration options should be carefully considered, especially for new users or those with specific software needs. A thorough evaluation of your business's size, transaction volume, and technical expertise is crucial to determine if Helcim truly differentiates itself from the competition.

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