MICROS vs KORONA POS

Last Updated:

Our analysts compared MICROS vs KORONA POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

MICROS Software Tool

Product Basics

MICROS is a robust POS software catering to the complexities of hospitality and retail businesses. Its feature set tackles inventory management, order processing, table service, employee scheduling, and even self-service kiosks. While its comprehensive nature suits large chains and complex operations, its modularity allows scaling down for smaller establishments. MICROS boasts of industry-specific features like table splitting, menu customization, and loyalty programs, enhancing guest experience and driving repeat business. Users praise its reliability and security, crucial for high-volume transactions. However, its learning curve can be steeper than simpler alternatives, and its pricing reflects its feature richness, often requiring per-user or per-terminal subscriptions.

Pros:
  • Reliable & Secure
  • Industry-Specific Features
  • Scalable & Modular
  • Strong Reporting
  • Improves Guest Experience
Cons:
  • Steep Learning Curve
  • Higher Pricing Point
  • Complex Interface
  • Limited Customization
  • Frequent Updates
read more...
KORONA POS is a cloud-based point-of-sale software designed for streamlining retail operations for businesses of all sizes. Its core functionality encompasses managing sales, inventory, customers, and reports. It shines for businesses seeking intuitive interfaces, omnichannel capabilities, and robust integrations with popular eCommerce platforms. Users praise its ease of use, mobile accessibility, and loyalty program features. Compared to similar products, KORONA boasts a user-friendly interface, mobile app for on-the-go management, and strong inventory control. However, its pricing structure, based on a monthly subscription per location, might not be the most budget-friendly for smaller businesses with low-volume transactions.

Pros
  • Easy to use
  • Mobile app access
  • Robust inventory tools
  • Loyalty program features
  • Flexible payment options
Cons
  • Monthly pricing model
  • Limited customization
  • Reporting could be improved
  • Occasional technical glitches
  • Customer support response time
read more...
$55/Terminal, Monthly
Get a free price quote
Tailored to your specific needs
$59 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Operations: MICROS centralizes key tasks like order processing, inventory management, and employee scheduling, eliminating manual processes and saving time. Imagine a single platform managing everything from table reservations to kitchen orders, freeing up staff for better customer service.
  • Enhanced Guest Experience: From split bills to customized menus and loyalty programs, MICROS empowers you to cater to individual preferences. Picture tableside ordering with tablets, dietary restrictions flagged automatically, and reward points accumulating with every purchase, fostering a more personalized and enjoyable dining experience.
  • Data-Driven Insights: MICROS provides comprehensive reporting on sales, inventory, labor costs, and customer behavior. Imagine detailed dashboards revealing peak hours, popular menu items, and staff performance, enabling you to make informed decisions about staffing, pricing, and marketing strategies.
  • Scalability and Flexibility: Whether you're a small cafe or a multi-location restaurant chain, MICROS adapts to your needs. Picture a system that grows with your business, supporting expansion with additional terminals, features, and even integrations with online ordering platforms or delivery services.
  • Improved Efficiency and Accuracy: MICROS minimizes errors with features like barcode scanning and automated order routing. Imagine fewer order mix-ups, faster service times, and reduced food waste, leading to increased profitability and happier customers.
  • Enhanced Security and Compliance: MICROS prioritizes data security with features like encryption and access controls. Imagine peace of mind knowing your customer information and financial transactions are protected, ensuring compliance with industry regulations.
  • Integration with Third-Party Systems: MICROS seamlessly connects with popular payment gateways, loyalty programs, and accounting software. Imagine a single system streamlining your entire operation, from taking orders to managing finances, boosting efficiency and reducing manual work.
read more...
  • Reduced Checkout Times: Intuitive interface and quick product lookup minimize wait times, boosting customer satisfaction and sales.
  • Simplified Inventory Management: Real-time stock levels and automated purchase orders eliminate overselling and stockouts, improving efficiency.
  • Centralized Data Management: Cloud-based platform offers access to all store data from anywhere, allowing for better decision-making.
  • Loyalty Program Integration: Built-in loyalty programs reward repeat customers, fostering brand loyalty and driving repeat business.
  • Personalized Customer Experiences: Customer profiles and purchase history enable targeted promotions and recommendations, increasing customer engagement.
  • Omnichannel Capabilities: Seamless integration with online stores and mobile apps allows for convenient omnichannel shopping experiences.
  • Comprehensive Reporting: Detailed sales, inventory, and customer reports provide valuable insights for optimizing operations and marketing strategies.
  • Actionable Analytics: Identify trends, track performance metrics, and make data-driven decisions to improve profitability and growth.
  • Scalability and Adaptability: Flexible platform grows with your business, accommodating changing needs and expanding operations.
  • Improved Employee Productivity: Intuitive interface and streamlined workflows reduce training time and boost employee efficiency.
  • Enhanced Security and Compliance: Secure cloud storage and industry-standard data encryption protect sensitive information.
  • Cost-Saving Potential: Reduced manual tasks, efficient inventory management, and targeted marketing can lead to significant cost savings.
read more...
  • Point-of-Sale (POS) Terminal: The heart of MICROS, handling transactions, order entry, payment processing, and customer management. It runs on PC-based hardware, touchscreen tablets, or handheld devices.
  • Inventory Management: Track stock levels, automate purchase orders, generate alerts for low stock, and create inventory reports for analysis.
  • Menu Management: Create and customize menus with ease, including pricing, descriptions, modifiers, and images. Set up different menus for different day parts, seasons, or events.
  • Kitchen Display System (KDS): Send orders directly to kitchen displays for efficient preparation. Track order status, prioritize tasks, and streamline workflow.
  • Table Management: Manage floor plans, assign servers, track table status, and handle split bills and table transfers seamlessly.
  • Employee Scheduling: Create and manage employee schedules, track attendance, and calculate labor costs.
  • Reporting and Analytics: Access comprehensive reports on sales, labor, inventory, customer behavior, and more. Gain insights to make informed business decisions.
  • Payment Processing: Integrate with various payment gateways to accept credit cards, debit cards, mobile payments, and more.
  • Loyalty Programs: Create and manage loyalty programs to reward repeat customers and encourage customer engagement.
  • Self-Service Kiosks: Empower customers to place orders and pay independently, reducing wait times and enhancing convenience.
  • Online Ordering: Accept orders through your website or mobile app, expanding your reach and offering convenience to customers.
  • Cloud-Based or On-Premise Deployment: Choose the deployment option that best suits your needs, depending on your IT infrastructure and preferences.
read more...
  • CRM Software: Consolidate business operations and improve efficiency with a secure and smooth payment system, real-time reporting, online inventory management, seamless integrations, and more. Boost customer satisfaction with powerful strategies like promotions and loyalty programs, gift cards, targeted marketing, and automated campaigns. 
  • Inventory Management: Maintain stock levels with consistent management solutions. Print shelf labels and price tags, combine data in one product catalog, manage the order cycle based on purchase history, track shipments with instant notifications, and control staff permissions to secure data. 
  • Retail Loss Prevention: Secure the business with effective theft-prevention. Authenticate receipts after the transaction, prevent item voiding using shift reports, add authorization measures for adding discounts, and identify errors and discrepancies with in-depth inventory and reporting. 
  • Secure Payments: Use EMV chip payments, including credit and debit cards and contactless NFC payments such as Apple Pay and Android Pay. Get combined statistics and reports for transactions and sales. Monitor staff permissions to prevent unauthorized actions. Use automation tools to track cash movement, manage accounting data and secure business operations. 
  • In-depth Reporting: Get intuitive insights into business KPIs with informative reports and analytics. Access business data through the cloud management system and use data-backed visualizations to monitor performance metrics, including average customer spend, product return rates, annual comparisons, conversion rates and stock levels. 
read more...

Product Ranking

#33

among all
POS Software

#87

among all
POS Software

Find out who the leaders are

Analyst Rating Summary

76
77
67
50
59
80
100
80
Show More Show More
Employee Management
Reporting and Insights
Types of POS
Inventory Management
Reporting and Insights
Payment Transactions and Cash Management
Types of POS
Integration and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MICROS
KORONA POS
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 67 59 100 65 83 78 78 100 52 82 91 50 80 80 100 68 93 33 100 74 68 87 0 25 50 75 100
67%
0%
33%
50%
0%
50%
60%
0%
40%
60%
0%
40%
100%
0%
0%
80%
0%
20%
67%
0%
33%
100%
0%
0%
86%
0%
14%
57%
0%
43%
78%
0%
22%
89%
0%
11%
60%
0%
40%
0%
0%
100%
100%
0%
0%
100%
0%
0%
50%
0%
50%
70%
0%
30%
89%
0%
11%
67%
0%
33%
88%
0%
12%
75%
0%
25%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

60%
0%
40%
80%
0%
20%

User Sentiment Summary

Fair User Sentiment 94 reviews
Excellent User Sentiment 149 reviews
61%
of users recommend this product

MICROS has a 'fair' User Satisfaction Rating of 61% when considering 94 user reviews from 2 recognized software review sites.

94%
of users recommend this product

KORONA POS has a 'excellent' User Satisfaction Rating of 94% when considering 149 user reviews from 3 recognized software review sites.

3.7 (25)
4.8 (18)
n/a
4.7 (66)
n/a
4.7 (65)
2.8 (69)
n/a

Awards

we're gathering data

SelectHub research analysts have evaluated KORONA POS and concluded it earns best-in-class honors for Inventory Management. KORONA POS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Inventory Management Award

Synopsis of User Ratings and Reviews

Streamlined Order Flow: Users praise MICROS' intuitive interface for fast order entry, table management, and split bill options. One server noted, "Orders fly through during peak hours, saving us valuable time and keeping customers happy."
Detailed Reporting & Analytics: Real-time sales data, inventory reports, and employee performance dashboards are lauded for providing actionable insights. A hotel manager shared, "MICROS helped us identify overstocked items and optimize staffing based on guest traffic patterns."
Customization & Integrations: MICROS' adaptability to unique needs is appreciated. A coffee shop owner said, "We easily customized menus for different locations and integrated with our loyalty program, boosting customer engagement."
Reliable & Secure: Users emphasize MICROS' stability and security features. A restaurant manager commented, "We've never experienced downtime during service, and the PCI compliance gives us peace of mind."
Show more
Cloud-based Convenience: Access your POS from anywhere, anytime, on any device. No more relying on local servers or expensive on-site maintenance.
Inventory Master: Real-time stock tracking across locations, automatic low-stock alerts, and customizable reports to optimize ordering and prevent overselling.
Sales Insights Galore: Powerful reporting tools with drag-and-drop customization, allowing you to analyze trends, track employee performance, and make data-driven decisions.
Easy on Employees: Intuitive interface, simple transaction processing, and built-in training resources make it a breeze to onboard new staff.
Customer Loyalty Booster: Create loyalty programs, manage gift cards, and track customer preferences for personalized experiences that keep them coming back.
Always in the Loop: Get instant notifications about sales, low stock, and critical updates, ensuring you stay on top of your business.
Integration All-Star: Connects seamlessly with popular accounting software, payment processors, and e-commerce platforms, streamlining your workflow.
Support You Can Count On: Helpful and responsive customer service team available via phone, email, and live chat to address any questions or concerns.
Show more
Complexity & Learning Curve: Some users find the initial setup and interface overwhelming, requiring significant training for staff. One reviewer commented, "The learning curve was steep for our team, especially for tasks beyond basic order entry."
Cost & Licensing: MICROS can be expensive compared to simpler POS systems, with complex licensing structures. A small business owner stated, "The upfront costs and ongoing licensing fees were a major hurdle for our limited budget."
Customization Limitations: While customizable, some users report difficulty achieving desired workflows or integrations. A retail store manager shared, "We struggled to integrate with our inventory management system, requiring additional workarounds."
Hardware Dependence: MICROS may require specific hardware setups, potentially increasing costs and maintenance needs. A bar owner noted, "We had to invest in proprietary tablets that weren't compatible with other POS systems."
Show more
Steep Learning Curve: While intuitive for basic tasks, some users find the advanced features and reporting tools difficult to navigate without comprehensive training.
Mobile App Shortcomings: The mobile app lacks some functionalities available on the desktop version, limiting on-the-go management.
Customization Caveats: While customizable, some users report limitations in tailoring reports and workflows to their specific needs.
Occasional Glitches: Users mention infrequent software glitches and bugs that can disrupt operations, though updates usually address them quickly.
Pricey for Smaller Businesses: The monthly subscription fee may be a bit high for smaller businesses with limited transaction volume.
Hardware Reliance: While cloud-based, the POS still requires reliable internet and compatible hardware, which can add to initial costs.
Show more

User reviews of MICROS in the past year paint a contrasting picture. While its strengths like streamlined order flow, detailed reporting, and customization garner praise, its learning curve, cost, and limitations can be significant drawbacks. On the positive side, users rave about MICROS' efficiency. Orders fly through during rush hours, thanks to the intuitive interface and table management features. One server even mentioned saving valuable time and keeping customers happy. The reporting and analytics are another highlight, providing businesses with real-time sales data, inventory insights, and even employee performance dashboards. This helps optimize operations and identify areas for improvement, like a hotel manager discovering overstocked items and adjusting staffing based on guest patterns. Additionally, MICROS' adaptability is appreciated, allowing businesses to customize menus, integrate loyalty programs, and tailor workflows to their specific needs. A coffee shop owner mentioned easily customizing menus for different locations and boosting customer engagement through loyalty program integration. However, MICROS also faces criticism. The initial setup and interface can be overwhelming, requiring significant training for staff. Some users compared it to a "steep learning curve," especially for tasks beyond basic order entry. Furthermore, the cost can be a major hurdle, particularly for smaller businesses. The upfront costs and ongoing licensing fees are often cited as drawbacks, making MICROS less competitive against simpler POS systems. Additionally, while customizable, some users report difficulty achieving desired workflows or integrations. This lack of flexibility can be frustrating, as one retail store manager mentioned struggling to integrate with their existing inventory management system. Finally, MICROS' dependence on specific hardware setups can add to the overall cost and maintenance needs. In conclusion, user reviews of MICROS reveal a powerful POS system with undeniable strengths but also significant limitations. Businesses should carefully weigh the pros and cons, considering their specific needs, budget, and technical expertise before deciding if MICROS is the right fit for them.

Show more

KORONA POS has garnered praise for its cloud-based convenience, real-time inventory management, and powerful reporting tools. Users appreciate its ability to streamline operations and gain valuable insights, particularly helpful for businesses juggling multiple locations or complex inventory. Compared to some competitors, KORONA shines in its user-friendly interface for employees and its seamless integration with popular accounting software and payment processors. However, some users cite a steeper learning curve for advanced features and limitations in the mobile app's functionality. Occasional software glitches and a price tag potentially higher for smaller businesses are also mentioned as drawbacks. Users comparing KORONA to Square or Shopify often highlight its robust reporting capabilities and multi-store management as key differentiators, especially for businesses prioritizing data-driven decisions and expanding operations. Ultimately, KORONA's strengths - cloud accessibility, inventory prowess, and insightful reporting - resonate with users seeking a scalable and feature-rich POS solution. Those needing a simpler system or operating on a tight budget might find alternatives more suitable. While minor flaws exist, KORONA's focus on streamlining operations and providing actionable insights seems to win over businesses looking to take their operations to the next level.

Show more

Screenshots

Top Alternatives in POS Software


Bindo

Clover

Epos Now

Erply

Helcim

Hike POS

KORONA POS

Lightspeed

Lightspeed Retail

NCR Silver

PHP POS

Rain POS

Revel POS

Shopify POS

SpotOn

Square POS

Toast

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings