Top Helcim Alternatives & Competitors For 2024

Last Updated:

Looking for alternatives to Helcim? Many users crave user-friendly and feature-rich solutions for tasks like Reporting and Insights, Payment Transactions and Cash Management, and Inventory Management. Leveraging crowdsourced data from over 1,000 real POS Software selection projects based on 400+ capabilities, we present a comparison of Helcim to leading industry alternatives like Revel POS, Toast, Square POS, and Google Pay.

Helcim Software Tool
Revel POS Software Tool

Product Basics

Helcim offers a cloud-based point-of-sale (POS) system geared towards small businesses across various industries. It equips users with tools to accept payments, manage inventory, and track customer data. Notably, Helcim caters to businesses seeking flexibility, with its POS accessible on various devices like tablets and smartphones. This portability, coupled with features like omnichannel inventory management and customer loyalty programs, positions Helcim well for businesses looking to streamline operations and boost customer engagement. Pricing-wise, Helcim adopts a transparent, tiered approach based on transaction volume, making it budget-friendly for startups and scaling businesses alike. However, compared to competitors, its feature set might be less extensive for complex retail needs. Overall, Helcim provides a solid POS solution for businesses prioritizing affordability, mobility, and ease of use.

Pros
  • Affordable pricing
  • Mobile-friendly interface
  • Easy to use and set up
  • Omnichannel inventory management
  • Customer loyalty program
Cons
  • Limited features for complex needs
  • Customer support could be improved
  • Not ideal for high-volume businesses
  • Integration with third-party apps might be limited
  • Lacks some advanced reporting features
read more...
Revel Systems is a cloud-based business solution that unifies operations, customer channels and POS functionality into a single dashboard. It is designed for small to medium-sized businesses and restaurants. It includes a POS module with integrated inventory, social media and customer management support. Its reporting and analytics suite gives users real-time access to inventory, customer insights and sales data to make better business decisions.

It integrates with in-house services and third-parties to fit organizations’ needs. It serves all businesses, from small merchants to global enterprises. It runs on iPads and helps users access reports from any device via a browser.

Pros
  • Intuitive interface
  • iPad-based system
  • Comprehensive features
  • Scalability
  • Good customer support
Cons
  • Higher starting price
  • iPad dependency
  • Limited customization
  • Reporting challenges
  • Occasional bugs
read more...
Toast is a cloud-based point-of-sale (POS) system designed to streamline operations for restaurants and businesses in the hospitality industry. It offers a comprehensive suite of features, including order processing, inventory management, employee scheduling, and customer relationship management (CRM) tools. Toast caters to businesses of all sizes, from independent cafes to multi-location restaurant chains. One of its key strengths lies in its ease of use and intuitive interface, making it suitable for both tech-savvy and non-technical users. Additionally, Toast boasts robust reporting capabilities, providing valuable insights into sales trends, customer behavior, and staff performance. Integration with third-party delivery services and online ordering platforms further enhances its functionality. While Toast offers a free basic plan with limited features, paid subscriptions are required to access its full potential. Pricing varies depending on the number of users, terminals, and desired functionalities. Compared to similar POS systems, Toast generally falls within the mid-range price bracket, offering a good balance between affordability and feature richness. However, user reviews highlight that its pricing structure can become complex for businesses with intricate needs.

Pros
  • Easy to use interface
  • Robust reporting tools
  • Third-party integrations
  • Scalable for all businesses
  • Free basic plan option
Cons
  • Mid-range pricing complexity
  • Limited customization options
  • Occasional technical issues
  • Long customer support wait times
  • Not ideal for complex inventory
read more...
Square is a cloud-based POS system for retail stores of all sizes. It automatically creates customer profiles and tracks their information and purchase histories. Its key capabilities include sales reports, online payment processing, inventory tracking control, marketing campaigns, digital receipts, sales management, e-commerce and more. It accepts offline payments and automatically syncs payment information when mobile devices reconnect.

It is available on Android and iOS devices and includes optional hardware such as terminals, cash drawers, scanners, scales and card readers. Users can manage order pick-ups from third-party services like DoorDash, Postmates and more.

Pros
  • Easy to use and set up
  • Affordable pricing plans
  • Mobile payments and online ordering
  • Integrates with Square ecosystem
  • Free basic plan available
Cons
  • Limited customization options
  • May not be suitable for high-volume businesses
  • Transaction fees can add up
  • Limited reporting features in free plan
  • Customer support could be improved
read more...

Google Pay is a versatile software solution designed to streamline point-of-sale (POS) transactions and manage various payment tasks. It is particularly well-suited for businesses and individuals seeking a seamless, secure, and efficient way to handle payments. The platform supports contactless payments, online transactions, and peer-to-peer transfers, making it ideal for both retail environments and personal use.

One of the key benefits of Google Pay is its robust security features, including tokenization and biometric authentication, which help protect user data. Popular features include the ability to store multiple payment methods, integration with loyalty programs, and compatibility with a wide range of devices. Users appreciate the convenience and speed of transactions, as well as the intuitive interface.

Compared to similar products, Google Pay is often praised for its ease of use and comprehensive functionality. Pricing details can vary, so it is recommended to contact SelectHub for a personalized quote based on specific needs.

read more...
$$$$$
i
$$$$$
i
$$$$$
i
$$$$$
i
$$$$$
i
$30
$99
$69
$29
$0
Monthly
Monthly
Per Terminal, Monthly, Freemium
Monthly, Freemium, Plus Transaction Fees
Free
No
No
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#65

among all
POS Software

#58

among all
POS Software

#5

among all
POS Software

#13

among all
POS Software

#2

among all
POS Software

Find out who the leaders are

Analyst Rating Summary

59
76
79
92
we're gathering data
67
67
67
100
we're gathering data
52
93
100
100
we're gathering data
20
80
100
100
we're gathering data
Show More Show More
Payment Transactions and Cash Management
Reporting and Insights
Customer and Loyalty Management
Integration and Extensibility
Inventory Management
Customer and Loyalty Management
Employee Management
POS Hardware
Integration and Extensibility
Reporting and Insights
Compliance and Security
Customer and Loyalty Management
Employee Management
Integration and Extensibility
Items and Service Management
Compliance and Security
Customer and Loyalty Management
Employee Management
Integration and Extensibility
Inventory Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Helcim
Revel POS
Toast
Square POS
Google Pay
+ Add Product + Add Product
Compliance and Security Customer and Loyalty Management Employee Management Inventory Management Items and Service Management Payment Transactions and Cash Management POS Hardware Reporting and Insights Sales and Marketing Management Store Management Types of POS 67 52 20 56 55 86 59 50 52 50 74 67 93 80 87 75 78 50 100 62 63 78 67 100 100 68 85 76 93 88 52 54 85 100 100 100 98 100 100 74 100 74 69 100 0 25 50 75 100
67%
33%
67%
33%
67%
33%
100%
0%
0%
100%
50%
50%
90%
10%
100%
0%
100%
0%
0%
100%
20%
80%
80%
20%
100%
0%
100%
0%
0%
100%
56%
44%
89%
11%
67%
33%
100%
0%
0%
100%
57%
43%
71%
29%
86%
14%
100%
0%
0%
100%
78%
22%
78%
22%
78%
22%
100%
0%
0%
100%
40%
60%
10%
90%
90%
10%
50%
50%
0%
100%
50%
50%
100%
0%
88%
12%
100%
0%
0%
100%
50%
50%
60%
40%
50%
50%
60%
40%
0%
100%
44%
56%
56%
44%
44%
56%
56%
44%
0%
100%
75%
25%
75%
25%
75%
25%
100%
0%
0%
100%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
20%
80%
20%
100%
0%
100%
0%
0%
100%

User Sentiment Summary

Great User Sentiment 54 reviews
Good User Sentiment 735 reviews
Great User Sentiment 451 reviews
Excellent User Sentiment 2169 reviews
Excellent User Sentiment 879 reviews
88%
of users recommend this product

Helcim has a 'great' User Satisfaction Rating of 88% when considering 54 user reviews from 3 recognized software review sites.

77%
of users recommend this product

Revel POS has a 'good' User Satisfaction Rating of 77% when considering 735 user reviews from 5 recognized software review sites.

86%
of users recommend this product

Toast has a 'great' User Satisfaction Rating of 86% when considering 451 user reviews from 4 recognized software review sites.

93%
of users recommend this product

Square POS has a 'excellent' User Satisfaction Rating of 93% when considering 2169 user reviews from 3 recognized software review sites.

92%
of users recommend this product

Google Pay has a 'excellent' User Satisfaction Rating of 92% when considering 879 user reviews from 2 recognized software review sites.

n/a
4.0 (8)
4.7 (27)
n/a
n/a
4.4 (13)
4.2 (127)
4.4 (144)
4.6 (495)
n/a
4.27 (22)
3.7 (298)
n/a
n/a
4.6 (422)
4.6 (19)
3.8 (288)
4.2 (270)
4.7 (1637)
4.6 (457)
n/a
4.6 (14)
4.3 (10)
4.5 (37)
n/a

Awards

we're gathering data
we're gathering data
Customer and Loyalty Management Award
POS Hardware Award
Analysts' Pick Award
User Favorite Award
Compliance and Security Award
Customer and Loyalty Management Award
Items and Service Management Award
Payment Transactions and Cash Management Award
Types of POS Award
User Favorite Award

Synopsis of User Ratings and Reviews

Competitive Pricing: Users mentioned significantly lower fees compared to previous processors, saving them money on transactions.
Feature Rich: Users appreciated features like extensive APIs, detailed documentation, and the ability to customize the platform for their specific needs.
Reliable Processing: Many users reported smooth and dependable payment processing, crucial for uninterrupted business operations.
Strong Integrations: Users valued seamless integrations with various third-party tools, streamlining their workflow.
Supportive Customer Service: While some mentioned occasional issues, users generally praised the helpfulness and responsiveness of the customer service team.
Show more
Intuitive iPad interface: Users appreciate the sleek and user-friendly touchscreen interface, making it easy to navigate and train staff on.
Comprehensive features: Revel POS offers a robust set of features, covering core POS functions, inventory management, employee management, customer relationship management, reporting, payment processing, and more.
Cloud-based platform: Revel POS operates in the cloud, enabling remote access, real-time data updates, and automatic backups.
Industry-specific strengths: Revel POS excels in serving restaurants and retail businesses, with tailored features like table management, kitchen display systems, loyalty programs, and age verification for restricted items.
Scalability: Revel POS can grow with your business, supporting multiple locations and expanding needs.
Integrations: Revel POS integrates with various popular software, including accounting, payment processing, marketing, and e-commerce platforms.
Show more
Intuitive interface: Users consistently praise Toast's easy-to-learn and navigate interface, with clear menus, large buttons, and simple workflows, making it accessible for staff of all technical levels.
Robust reporting: Toast's comprehensive reporting tools provide valuable insights into sales, inventory, labor costs, customer behavior, and more, empowering data-driven decision-making.
Mobile flexibility: Staff can take orders, process payments, and manage tables directly from tablets or smartphones, enhancing tableside service and flexibility during busy periods.
Reliable payment processing: Users commend Toast's integrated payment processing for its speed, reliability, and security, ensuring smooth transactions and minimizing downtime.
Scalability for growth: Toast's ability to accommodate multiple locations, expanding menus, and growing staff needs makes it a popular choice for businesses with expansion plans.
Show more
User-Friendly: 96% of users who reviewed this element said the software is flexible and mobile with a clean user interface.
Economical: According to 70% of users who mentioned this aspect, the pricing is fair and competitive.
Card Payments: 80% of users who reviewed payments said the platform is useful for processing cashless transactions with cards and sending invoices.
Invoicing: Regarding this feature, 95% of users said it’s easy to create, add and send invoices to clients.
Show more
Simplified Checkout: Google Pay expedites the payment process, allowing customers to checkout quickly using stored payment methods. This can lead to shorter lines and happier customers, especially in high-traffic settings.
Enhanced Security: Google Pay prioritizes security by using tokenization, which replaces sensitive card data with unique tokens, and biometric authentication, adding an extra layer of protection against unauthorized transactions.
Show more
Potentially Higher Fees for Low Volume: While praised for competitive pricing, some users with low transaction volume felt fees were less economical compared to flat-rate options.
Occasional Technical Issues: Some users reported encountering bugs or glitches within the platform, causing workflow disruptions.
Learning Curve for Beginners: New users unfamiliar with complex POS systems sometimes found initial setup and navigation challenging.
Limited Integration Options: Although integrations exist, users expressed a desire for broader compatibility with specific accounting or inventory management software.
Contractual Concerns: A few users mentioned being locked into longer contracts than desired, limiting flexibility to switch providers.
Show more
Higher starting price: Revel POS's monthly subscription fees tend to be higher than some competitors, especially for their Pro plan with advanced features.
iPad dependency: The system relies exclusively on Apple iPads, which might not suit those who prefer Android devices or traditional desktop-based POS systems.
Limited customization: Users have noted some restrictions in tailoring the system's appearance and functionality to match highly specific business workflows or branding preferences.
Reporting challenges: While offering various reports, some users find the built-in reporting features less customizable and in-depth compared to competitors, making it harder to generate tailored insights.
Occasional bugs and glitches: Users have reported occasional software glitches or bugs, sometimes impacting operations, though customer support generally assists with troubleshooting.
Show more
Pricing complexity: Users express frustration with Toast's tiered pricing structure, which can become confusing and expensive, especially for businesses with multiple locations or add-on features.
Limited customization: Some users find Toast's customization options for menus, reporting, and workflows to be somewhat restrictive, hindering their ability to tailor the system to unique business processes.
Technical glitches: Users occasionally report software glitches, hardware issues, or slow performance during peak hours, leading to temporary disruptions in operations.
Customer support wait times: While Toast offers 24/7 support, users sometimes experience long wait times for phone assistance or delayed responses to inquiries, causing frustration when urgent issues arise.
Inventory management limitations: Users with complex inventory needs, such as multiple suppliers or intricate recipe tracking, find Toast's inventory management capabilities to be somewhat basic and lacking in advanced features.
Show more
Costly for high-volume transactions: The per-transaction fees become significant as your business grows, pushing Square beyond cost-effective for many merchants.
Limited reporting and inventory: Users find Square's reports lack depth and flexibility, making detailed sales analysis and inventory management challenging.
Unreliable customer support: Users report difficulty reaching support, long wait times, and frustrating email-only communication, leaving them feeling helpless when issues arise.
Account holddowns and closures: Square's automated fraud detection can lead to sudden account freezes and closures, causing business disruptions and difficulties resolving the issue.
Clunky hardware: Some users find the Square hardware, particularly the chip reader, clunky and frustrating to use, impacting checkout workflow and customer experience.
Show more
Limited Merchant Acceptance: While Google Pay is accepted at many large retailers, smaller businesses may not have the necessary technology to accept it, limiting customer use.
Occasional Technical Issues: Google Pay can experience sporadic technical glitches, such as payment processing failures or app malfunctions, leading to customer frustration and potential transaction abandonment.
Show more

Recent user reviews of Helcim's POS software reveal a multifaceted perspective. While lauded for its competitive pricing and feature richness, potential drawbacks emerge for specific user profiles. Strengths: Users consistently highlight Helcim's transparent interchange-plus pricing model, which translates to significant cost savings compared to traditional processors. The platform's extensive APIs and customization capabilities empower businesses to tailor the software to their unique workflows. Additionally, seamless integrations with popular third-party tools further enhance operational efficiency. Weaknesses: Reviews indicate a potential learning curve for new users, particularly those unfamiliar with complex POS systems. While integrations exist, some users yearn for broader compatibility with niche software, suggesting room for improvement. Furthermore, the fee structure might seem less competitive for businesses with low transaction volumes, where flat-rate options offered by competitors like Square or Shopify POS might be more suitable. In conclusion, Helcim shines for businesses seeking a cost-effective POS solution with rich features and customization options. Its transparent pricing model and integration capabilities are valuable assets. However, the potential learning curve and limited integration options should be carefully considered, especially for new users or those with specific software needs. A thorough evaluation of your business's size, transaction volume, and technical expertise is crucial to determine if Helcim truly differentiates itself from the competition.

Show more

Revel POS draws praise for its user-friendly iPad interface, rich feature set, and cloud-based accessibility, making it a strong choice for businesses seeking a modern POS solution. Users particularly appreciate its strengths in serving restaurants and retail stores, with features like table management, kitchen displays, and age verification resonating well. Additionally, its scalability and integrations with popular software are seen as valuable assets. However, some find the starting price steeper than competitors, and the iPad dependency might not suit everyone. Customization limitations and less advanced reporting compared to pricier options are also mentioned as drawbacks. Ultimately, users perceive Revel POS as a user-friendly and well-rounded POS system, but those needing extensive customization, in-depth reporting, or a wider device compatibility might consider alternatives like Square or Shopify POS, depending on their specific priorities and budget.

Show more

Toast garners praise for its user-friendly interface, robust reporting, and mobile capabilities, making it a popular choice for restaurants of various sizes. Users appreciate its intuitive design, which simplifies training and streamlines daily operations compared to competitors like Square and Lightspeed POS. Toast's extensive reporting, often highlighted as superior to competitors, empowers data-driven decision-making by offering detailed insights into sales, labor, and customer behavior. Additionally, the ability to manage orders and payments tableside using mobile devices sets Toast apart, enhancing staff flexibility and customer service during peak hours. However, concerns arise regarding Toast's pricing structure, customization options, and technical glitches. The multi-tiered pricing, perceived as more complex than competitors, can become expensive for businesses with specific needs or multiple locations. While Toast offers various features, users sometimes find them less customizable than those in competitors like Revel Systems, restricting their ability to tailor the system to their unique workflows. Occasional technical issues and reported long wait times for customer support raise concerns about reliability compared to competitors known for their robust technical support, such as Micros. Ultimately, Toast's strengths in user-friendliness, reporting, and mobility resonate with many users, but its pricing complexity, limited customization, and potential technical issues demand careful consideration. Deciding factors often boil down to individual business needs, budget constraints, and desired level of customization. Weighing Toast's strengths against its potential drawbacks alongside competitor offerings becomes crucial for making an informed decision.

Show more

Square POS shines for its ease of use and affordability for small businesses, especially those starting out. Users praise its intuitive interface, seamless setup, and mobile accessibility, making it a breeze to ring up customers and manage basic sales. It also integrates well with popular tools like email marketing and accounting software, offering a centralized platform for managing various aspects of their business. However, Square's appeal wanes as businesses grow. Users lament its limited reporting and inventory management features, lacking the depth and customization offered by competitors like Shopify POS or Clover. Square's higher transaction fees for larger volumes also become a drawback compared to options like Stripe, which offer lower rates based on monthly transaction volume. Furthermore, Square's customer support receives mixed reviews. While some appreciate its responsiveness, others face frustrating wait times and limited communication channels, especially compared to the dedicated phone and live chat support offered by competitors. Overall, Square POS is a strong contender for solopreneurs and micro-businesses seeking a user-friendly and affordable POS solution. However, its limitations become apparent as businesses scale, pushing them towards more robust and feature-rich platforms. The choice ultimately boils down to prioritizing ease of use and affordability in the early stages versus scalability and advanced features as a business grows.

Show more

User reviews from the last year indicate that Google Pay is a pretty solid option for managing POS transactions and other digital payment needs. Its strengths lie in its user-friendly interface, robust security features like tokenization and biometric authentication, and seamless integration with various loyalty programs. For example, one user raved about the convenience of making purchases without repeatedly entering card information. However, some users reported occasional compatibility issues with certain merchants and sporadic technical glitches, highlighting the need for broader adoption, especially among smaller businesses. One user expressed frustration that many small businesses still rely on MST terminals, which are incompatible with Google Pay. What sets Google Pay apart is its wide acceptance, making it a convenient choice for users who frequently encounter POS terminals. Google Pay is best suited for tech-savvy individuals who prioritize security and convenience in their digital transactions, particularly those who frequently use Android devices and appreciate a seamless payment experience.

Show more

Related Categories

Top Alternatives in POS Software


Bindo

Clover

Epos Now

Erply

Hike POS

KORONA POS

Lightspeed

Lightspeed Retail

MICROS

NCR Silver

PHP POS

Rain POS

Revel POS

Shopify POS

SpotOn

Square POS

Toast

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings