Epos Now vs POS Nation

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Our analysts compared Epos Now vs POS Nation based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Epos Now is a cloud-based point-of-sale (POS) system designed for retail and hospitality businesses. It streamlines operations with features like inventory management, multi-channel sales, and customizable dashboards. Its strengths lie in flexibility and affordability, making it ideal for startups and growing businesses. Users praise its ease of use, wide range of integrations, and reliable customer support. Compared to similar products, Epos Now shines in its app store, offering numerous add-ons to tailor the system to specific needs. However, some users report limitations in advanced reporting and scalability for larger businesses. Pricing starts at a low monthly fee per device, with additional costs for advanced features and integrations.

    Pros:
  • Easy for staff
  • Inventory control
  • Sales insights
  • App integrations
  • Flexible plans
    Cons:
  • Limited trial
  • Add-on costs
  • Support inconsistency
  • Limited customization
  • Hardware concerns
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POS Nation provides solutions to help businesses handle sales, inventory, marketing, reporting and more. It offers advanced hardware solutions like cash drawers, chip card readers, barcode scanners, touch PCs and receipt printers. Users can track inventory by departments and categories, and establish reorder points for low-stock items. It maintains records of purchase orders and previous sales.
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$39 Monthly
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Tailored to your specific needs
$99 Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Linux
Android
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On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
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Live Online
Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Simplified Operations: Streamline your workflow with intuitive sales processing, inventory management, and reporting tools, freeing up time and resources for what matters most.
  • Enhanced Insights: Gain valuable data-driven insights into your business performance. Track sales trends, identify top-selling items, and analyze customer behavior to make informed decisions.
  • Customer-Centric Focus: Delight your customers with faster service, flexible payment options, and loyalty programs. Build stronger relationships and keep them coming back for more.
  • Scalable Growth: Easily adapt your POS system to your evolving needs. Add new locations, integrate with online platforms, and manage multiple sales channels seamlessly.
  • Cost-Effective Solution: Choose from flexible pricing plans that fit your budget and scale with your business. Enjoy a low monthly fee with no hidden costs or long-term contracts.
  • Empowered Team: Equip your staff with user-friendly tools that boost efficiency and productivity. Improve accuracy, reduce errors, and ensure everyone is on the same page.
  • Mobile Accessibility: Access your POS system and key business data from anywhere, anytime. Manage your business on the go and stay connected even when you're not on site.
  • Secure and Reliable: Enjoy peace of mind knowing your data is safe with cloud-based storage and industry-leading security measures. Count on reliable performance and minimal downtime.
  • Adaptable and Customizable: Tailor Epos Now to your specific needs with a wide range of add-on apps and integrations. Create a POS system that works for you, not the other way around.
  • Ongoing Support: Benefit from helpful and responsive customer support. Get your questions answered, access training resources, and ensure you're getting the most out of your POS system.
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  • Pay Flexibly: Access and implement service through multiple subscription plan options. 30-day money back guarantee with no contract required. 
  • Process Secure Payments: Accept multiple payment options through Merchant Services, a secure, in-house payment processor that provides rate comparisons and assists with merchant services applications. 
  • Gain Valuable Insights: Monitor and analyze business performance using over 55 prebuilt, comprehensive reports. Customize reports based on unique needs and integrate with programs like Excel. 
  • Engage Customers: Forecast customer trends based on purchase history, preferences and other data. Initiate and publish marketing campaigns and promotions. 
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  • Contactless Dining: Facilitate a coherent ordering and dining experience with an online, ticket-based system. Access the menu, make customizations, add notes, place orders and make payments using QR codes or a URL. Use error-free business management tools to reduce wait times and boost operational efficiency. 
  • Inventory Management: Track business functions and optimize the supply chain using efficient inventory management tools. Centrally manage merchandise, fulfill orders, process payments, scan barcodes, set stock alerts and streamline operations for a time-saving, effortless experience. 
  • Reporting and Analytics: Get full visibility into transactional data, analyze individual product performance, understand business operations, access sales reports, track profits, view data forecasts and monitor employee performance to make informed decisions. 
  • Customer Relationship Management: Boost website engagement and drive customer loyalty by staying in the loop with customer information. Build marketing campaigns based on purchase history, buying patterns, total spending and website visits. Offer promos and discounts, send gift cards, create rewards and improve communication. 
  • Integrations: Leverage robust integrations with major platforms like Shopify and BigCommerce to improve business efficiency. Sync in-store and online inventory, automate recurring functionalities, process faster checkouts, consolidate services and more. Integrate loyalty programs, store promotions and reward schemes to deliver consistent customer service. 
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  • Inventory Management: Streamline product movement on an integrated inventory management platform. Track items, manage purchase orders, update vendor information, replenish stock, adjust data and more on a single platform. 
  • Customer Engagement: Create loyalty programs, run marketing campaigns, promote sales, offer discounts and more. Make intelligent business decisions based on buyer behavior, buying patterns and service expectations. 
  • Employee Monitoring: Create a consolidated labor management system to ensure team coordination, efficient workflows and transparency. Track employee work hours and breaks, schedule advance shifts, process payroll, assign jobs and grant role-based permissions. 
  • Reporting and Analytics: Strategically improve business with extensive insights from the dashboard. Access and monitor reports, payment statements, purchase patterns, payroll summaries, marketing statistics, employee performance and other crucial business metrics through graphs and charts. 
  • Checkouts and Payments: Enable customers to pay using virtual and contactless payment methods and use discounts instantly. Employ barcode scanners, set promotion dates, verify IDs, create item-based departments and more to expedite payment processing and reduce wait times. 
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Product Ranking

#59

among all
POS Software

#90

among all
POS Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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POS Nation
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Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 50 67 80 93 100 63 78 88 68 63 74 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 596 reviews
Excellent User Sentiment 218 reviews
74%
of users recommend this product

Epos Now has a 'good' User Satisfaction Rating of 74% when considering 596 user reviews from 3 recognized software review sites.

92%
of users recommend this product

POS Nation has a 'excellent' User Satisfaction Rating of 92% when considering 218 user reviews from 3 recognized software review sites.

n/a
1.0 (1)
3.9 (9)
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3.57 (309)
4.6 (121)
3.8 (278)
4.6 (96)

Awards

SelectHub research analysts have evaluated Epos Now and concluded it earns best-in-class honors for Items and Service Management.

Items and Service Management Award

POS Nation stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy for Staff: The intuitive interface and minimal training requirements are praised by users, including small businesses with staff of varying tech skills.
Inventory Control: Real-time stock tracking and low-stock alerts are cited as game-changers, preventing stockouts and improving order accuracy.
Sales Insights: Users highlight valuable reporting tools that provide actionable insights into sales trends, employee performance, and customer behavior.
App Integrations: Connecting seamlessly with popular accounting, loyalty, and delivery apps is appreciated for streamlining workflows and reducing manual data entry.
Flexible Plans: Users love the range of plan options with competitive pricing, allowing them to scale the software with their business needs.
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Usability: The product is user-friendly, easy to install and intuitive, according to 95% of users who mentioned this element.
Reporting: According to 80% of users who reviewed this aspect, the reporting module is comprehensive, flexible and easy to understand.
Customer Support: 100% of users who mentioned this said the support team is knowledgeable, quick to respond and friendly.
Inventory Management: Regarding this feature, 65% of users said it’s effective in managing inventory.
Pricing: According to 80% of users who mentioned cost, the software is economical.
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Limited Free Trial: Some users find the 30-day trial period insufficient to fully explore the features and compatibility with their specific needs.
Add-on Costs: Essential features like advanced reporting or certain app integrations require additional monthly fees, potentially pushing up the overall cost beyond initial expectations.
Customer Support: While generally praised, occasional user reviews mention inconsistencies in the responsiveness and helpfulness of customer support, particularly through email inquiries.
Limited Customization: Some users, especially in niche industries, express a desire for deeper customization options for the interface and functionalities to perfectly fit their specific workflow.
Hardware Concerns: While offering hardware bundles, occasional reports mention issues with specific hardware options in terms of durability or compatibility, requiring replacements or alternative sourcing.
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Features: The amount of features is overwhelming, according to 85% of users who reviewed this aspect.
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Recent user reviews of Epos Now reveal a spectrum of experiences. Praise centers around its user-friendly interface, robust inventory management, and actionable sales insights. These strengths, particularly the intuitive design, benefit smaller businesses with diverse staff skillsets, giving Epos Now an edge over tech-heavy competitors like Square or Shopify. Affordability adds to its appeal. However, limitations emerge for complex operations. Users call for more granular customization and highlight occasional gaps in customer support responsiveness, especially via email. Furthermore, optional fees for vital features like advanced reporting or select app integrations can inflate the initial cost, potentially swaying users towards competitors with more comprehensive plans. In conclusion, Epos Now excels in simplicity, affordability, and real-time data, making it a strong contender for businesses prioritizing ease of use and core POS functionalities. However, businesses with niche requirements or intricate workflows may find greater value in exploring competitors for enhanced feature fit and potentially lower long-term costs.

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POS Nation offers a solution for retailers that streamlines tasks like payment processing, checkouts, marketing, CRM and inventory management. It provides a user-friendly suite of employee and customer support options. Users can effectively manage inventory, process credit card transactions, run marketing campaigns, generate insightful reports, access customer information and customize the system to meet industry-specific needs. However, users reported some downsides, including bugs in the software, limited filters for inventory management and an overwhelming amount of features. Overall, POS Nation provides comprehensive and low-cost solutions well-suited for many retail businesses.

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