Bindo vs Hike POS

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Our analysts compared Bindo vs Hike POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Bindo Software Tool

Product Basics

Bindo, a cloud-based POS system, caters primarily to small and medium-sized brick-and-mortar retailers. It streamlines operations through features like inventory management, customer profiles, and omnichannel sales. Users praise its intuitive interface, mobile accessibility, and built-in e-commerce functionality. However, concerns exist regarding pricing tiers and limited customization options compared to competitors. Bindo empowers retailers with iPad-based registers, simplifying transactions and offering flexibility. Inventory control helps manage stock levels and automate purchase orders. Customer profiles enable targeted promotions and loyalty programs. Notably, Bindo integrates with online stores, syncing inventory and facilitating online purchases fulfilled from physical stores. Pricing starts at around $79 per month per register, making it competitive for basic needs. However, additional features and functionalities incur extra costs, potentially exceeding competitor offerings for complex businesses. While user-friendly, Bindo's customization might not cater to specific workflows or branding needs. Overall, Bindo's cloud-based approach, omnichannel capabilities, and mobile accessibility make it a strong choice for small and medium retailers seeking a user-friendly POS system. However, pricing considerations and limited customization should be weighed against individual business needs compared to the broader POS landscape.

Pros
  • User-friendly interface
  • Mobile accessibility (iPad app)
  • Omnichannel capabilities
  • Inventory management
  • Customer profiles
Cons
  • Limited customization
  • Tiered pricing (can get expensive)
  • Not ideal for complex needs
  • Lacks some advanced features
  • Fewer integrations compared to competitors
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Hike POS is a cloud-based point-of-sale software designed for adventure and leisure businesses like ski shops, bike rentals, and escape rooms. It streamlines operations with inventory management, online bookings, and rental tracking. Its mobile-first interface makes it easy to manage sales and customer interactions on the go. Hike POS boasts features like membership programs, loyalty rewards, and automated marketing tools, fostering customer engagement and repeat business. Users praise its intuitive interface, robust reporting, and seamless integrations with popular payment gateways and accounting platforms. Compared to other POS systems, Hike POS stands out for its industry-specific features, flexible pricing plans based on user count, and exceptional customer support. While it may lack some advanced functionalities of enterprise-level solutions, Hike POS shines for its affordability and ease of use, making it a strong contender for small and medium-sized businesses in the adventure and leisure industry.

Pros
  • Easy to use
  • Mobile-first interface
  • Industry-specific features
  • Robust reporting
  • Great customer support
Cons
  • Limited advanced features
  • Occasional glitches
  • Pricier than some options
  • Click-intensive tasks
  • Mobile app can be clunky
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$79 Monthly
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$19 Monthly, Freemium
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced mobility: Bindo's iPad-based system empowers employees to roam the store, assist customers anywhere, and complete transactions on the spot, reducing checkout lines and offering a modern, flexible experience.
  • Unified inventory management: Track stock levels across multiple locations, set low-stock alerts, and automate purchase orders to ensure optimal inventory levels and avoid out-of-stocks.
  • Streamlined customer relationships: Create customer profiles, track purchase history, offer personalized discounts and loyalty rewards, and send targeted promotions to foster customer loyalty and repeat business.
  • Simplified omnichannel sales: Integrate your online store with your physical POS, enabling customers to shop seamlessly across channels, check inventory online, and facilitate click-and-collect or in-store pickup options.
  • Real-time data insights: Access comprehensive sales reports, track inventory trends, identify popular items, and gain valuable insights into customer behavior to make informed decisions and optimize operations.
  • Cloud-based convenience: Access Bindo from any device with an internet connection, manage your business remotely, and enjoy automatic software updates and data backups for peace of mind.
  • User-friendly interface: Bindo's intuitive design makes it easy for employees to learn and use, minimizing training time and maximizing efficiency, even for those with limited technical experience.
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  • Boost Efficiency, Save Time: Shorten checkout lines, automate repetitive tasks, and manage inventory seamlessly, freeing up your time to focus on what matters most - your customers and growing your business.
  • Data-Driven Decisions: Gain valuable insights from comprehensive sales reports and real-time inventory tracking. Make informed decisions about purchasing, promotions, and staffing based on accurate data.
  • Happy Customers, Repeat Business: Offer a smooth and personalized shopping experience with omnichannel capabilities, flexible payment options, and loyalty programs. Keep customers coming back for more.
  • Scalability for the Future: Easily adapt Hike POS to your evolving needs, whether you're a small startup or an expanding enterprise. Add new stores, manage multiple locations, and integrate with other business tools effortlessly.
  • Peace of Mind with Security: Enjoy secure cloud-based storage with industry-standard encryption and data protection. Rest assured knowing your business information is safe and accessible from anywhere.
  • Effortless Setup and Use: Get started quickly with a user-friendly interface and intuitive design. Hike POS is easy to learn and navigate, even for non-technical users. No need for expensive IT support.
  • Affordable and Transparent Pricing: Choose a plan that fits your budget and needs. Hike POS offers transparent pricing with no hidden fees, so you know exactly what you're paying for.
  • Always Connected, Always Supported: Access your POS system and get help anytime, anywhere with 24/7 customer support. Hike's dedicated team is always available to answer your questions and assist you.
  • Join a Thriving Community: Benefit from a network of successful Hike POS users who share best practices, tips, and insights. Learn from others and contribute to the community's growth.
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  • iPad-based POS: Turns iPads into mobile registers, enabling sales and transactions anywhere in the store.
  • Inventory management: Tracks stock levels, sets low-stock alerts, generates purchase orders, and manages product variations.
  • Customer profiles: Stores customer information, tracks purchase history, and facilitates loyalty programs and targeted promotions.
  • Omnichannel integration: Connects with online stores for inventory syncing, click-and-collect, and in-store pickup.
  • Reporting and analytics: Generates sales reports, inventory insights, and customer behavior data for informed decision-making.
  • Employee management: Tracks employee hours, manages shifts, and sets user permissions.
  • Payment processing: Accepts various payment methods, including credit cards, debit cards, and contactless payments.
  • Gift card management: Creates, sells, and tracks gift cards for promotional and gifting options.
  • Marketing tools: Sends email marketing campaigns, offers discounts and promotions, and creates loyalty programs.
  • Integrations: Connects with accounting software, e-commerce platforms, and payment processors.
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  • Inventory Management: Categorize products, add descriptions, update status, use barcodes, count merchandise, set reminders, transfer stocks and more. Create purchase orders and record supplier information for automated assignment of orders. Customize tax rates, apply price margins and schedule inventory counts on an easy-to-use system. 
  • Reporting: Leverage powerful analytics and real-time reporting capabilities to evaluate business performance. Keep track of payments, gift cards, transactions, account sales and returns. Analyze employee activity, customer profiles, product performance and create custom reports to understand the business better. 
  • Faster Checkouts: Record payments, park orders, apply discounts, process returns, add taxes, set credit limits and more for a seamless customer service experience. 
  • Integrations: Integrate with eCommerce platforms like Shopify, QuickBooks, BigCommerce and WooCommerce to streamline all business operations with smooth data syncs and a consolidated dashboard. 
  • Store Management: Generate daily totals reports, set individual staff pins, view order history, process returns and perform calculations on a cloud-based platform.
  • Customer Marketing: Create individual customer profiles to organize crucial information in one place. Analyze directories to offer gift cards, build loyalty programs, send personalized emails, identify current trends and boost customer retention. 
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Product Ranking

#83

among all
POS Software

#240

among all
POS Software

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Analyst Rating Summary

72
77
17
42
89
100
80
100
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Types of POS
Customer and Loyalty Management
Payment Transactions and Cash Management
Integration and Extensibility
Customer and Loyalty Management
Employee Management
Reporting and Insights
Inventory Management
Types of POS

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Bindo
Hike POS
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 17 89 80 77 70 89 56 75 68 61 91 42 100 100 87 75 83 41 88 76 61 87 0 25 50 75 100
17%
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33%
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80%
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78%
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11%
71%
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71%
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89%
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67%
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80%
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88%
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56%
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44%
88%
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12%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
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20%
80%
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20%

User Sentiment Summary

Good User Sentiment 298 reviews
Great User Sentiment 41 reviews
76%
of users recommend this product

Bindo has a 'good' User Satisfaction Rating of 76% when considering 298 user reviews from 3 recognized software review sites.

81%
of users recommend this product

Hike POS has a 'great' User Satisfaction Rating of 81% when considering 41 user reviews from 2 recognized software review sites.

3.8 (3)
4.2 (6)
3.84 (148)
4.0 (35)
3.8 (147)
n/a

Awards

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SelectHub research analysts have evaluated Hike POS and concluded it earns best-in-class honors for Customer and Loyalty Management.

Customer and Loyalty Management Award

Synopsis of User Ratings and Reviews

Intuitive interface: Users consistently praise Bindo's easy-to-learn and navigate interface, even for those with limited tech experience.
Reliable performance: Bindo is known for its reliable and dependable performance, even during peak sales hours, minimizing downtime and frustration.
Robust inventory management: Users appreciate Bindo's efficient inventory tracking, stock alerts, and reordering capabilities, helping businesses avoid stockouts and optimize inventory levels.
Flexible reporting: Bindo offers customizable reports that provide valuable insights into sales trends, customer behavior, and inventory turnover, empowering data-driven decision-making.
Responsive customer support: Users consistently commend Bindo's helpful and timely customer support, ensuring quick resolution of any issues or questions.
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Streamlined Checkout & Efficiency: Users praise Hike POS for speeding up transactions with features like self-checkout kiosks, mobile checkout, and express lanes, reducing wait times and queues. One bakery owner shared how Hike POS cut their average checkout time in half.
Inventory Management Made Easy: Real-time stock tracking, automated purchase orders, and low-stock alerts are lauded for keeping inventory levels optimal and preventing stockouts. A clothing boutique owner appreciates how Hike POS helps them avoid losing sales due to overselling.
Actionable Data & Insights: Users value the comprehensive sales reports, customer behavior analytics, and customizable dashboards that provide data-driven insights. A restaurant owner credits Hike POS with helping them identify peak sales hours and optimize staffing.
Seamless Omnichannel Experience: Users love the omnichannel capabilities that integrate online stores, mobile apps, and physical locations. A bookstore owner highlights how Hike POS simplifies online orders and in-store pickup, creating a smooth experience for customers.
Exceptional Customer Support: Users rave about the 24/7 customer support via phone, email, and live chat. A cafe owner appreciates the prompt and helpful assistance they receive whenever they need it.
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Limited customization: Some users express frustration with Bindo's somewhat limited options for customizing the interface and workflows to match specific business needs.
Occasional glitches: While generally reliable, users have reported occasional glitches or bugs in Bindo's software, which can temporarily disrupt operations.
iPad-only: Bindo is exclusively available on iPads, which may not be ideal for businesses that prefer alternative hardware or have existing non-iPad equipment.
Cost concerns: Some users find Bindo's pricing plans to be relatively expensive compared to other POS options, especially for businesses with multiple locations or extensive inventory needs.
Limited integrations: Bindo's selection of third-party integrations is not as extensive as some competitors, potentially limiting its compatibility with certain business tools and workflows.
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Unreliable iPad App: Users reported frequent crashes, freezes, and connection issues with the iPad app, requiring daily reinstallation for basic functionality. Data inaccuracies and random currency changes were also mentioned.
Limited Reporting: Hike was criticized for its lack of in-depth reports, making it difficult to generate custom reports and gain insights into sales and inventory. Data syncing issues with customer details and sales were also reported.
Click-intensive Interface: Users found the interface repetitive and click-intensive, requiring multiple actions for tasks like purchase orders. Limited "apply to all" functionality and occasional browser compatibility issues (mainly with Chrome recommended) were additional pain points.
Customer Support Concerns: The lack of phone support and reliance solely on live chat was a concern for some users. Repetitive troubleshooting suggestions and unresolved issues despite contacting support were also reported.
Other Potential Drawbacks: While generally praised for ease of use, Hike might not be ideal for businesses with complex product variations. Occasional lag and performance issues, as well as a less intuitive interface for some users, were also mentioned as potential drawbacks.
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Recent user reviews of Bindo POS present a mixed picture, highlighting both its strengths and weaknesses compared to similar products. Many users praise its intuitive interface and reliable performance, making it easy for even non-tech-savvy staff to navigate and process transactions smoothly. They particularly appreciate the robust inventory management features, including stock alerts and reordering functions, which help them avoid stockouts and optimize their inventory levels. Additionally, Bindo's customizable reports are valued for providing valuable insights into sales trends and customer behavior, empowering data-driven decision-making. However, some users find Bindo's customization options somewhat limited, making it less adaptable to highly specific business needs compared to competitors like Square or Shopify POS. While generally reliable, occasional glitches or bugs have been reported, potentially disrupting operations during peak hours. Notably, Bindo's exclusivity to iPads can be a drawback for businesses already invested in other hardware or preferring a wider range of device options. Furthermore, some users consider Bindo's pricing plans to be on the higher end, especially for businesses with multiple locations or complex inventory needs. Additionally, its selection of third-party integrations is not as extensive as some competitors, potentially limiting its compatibility with certain business tools and workflows. Overall, Bindo seems to be a user-friendly and reliable POS system with robust inventory management and reporting capabilities. However, its limited customization options, iPad-only availability, and higher pricing compared to some competitors might be dealbreakers for certain businesses. Carefully consider your specific needs and priorities when comparing Bindo to other POS options to ensure it aligns well with your unique business requirements.

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Hike POS garners mixed reviews from users, often contrasting its user-friendly interface and 24/7 chat support with limitations in reporting, reliability, and certain functionalities. While praised for its ease of use compared to competitors like Square and Shopify POS (especially for non-tech-savvy users), Hike struggles with stability issues on its iPad app, leading to crashes, data inaccuracies, and even daily reinstallation needs. This unreliability can be a dealbreaker for businesses requiring consistent performance. Reporting capabilities are another point of contention. Users find Hike's reports basic and lack customization options compared to Square's robust analytics or Vend's detailed inventory insights. This makes it difficult to gain in-depth business intelligence, a crucial aspect for informed decision-making. While Hike boasts 24/7 chat support, some users report repetitive troubleshooting suggestions and unresolved issues, raising concerns about the effectiveness of their support structure. However, Hike shines in its user-friendly interface and affordable pricing. Users appreciate its intuitive layout and straightforward functionalities, making it a good option for small businesses with basic POS needs. Additionally, its 24/7 chat support, though lacking phone options, caters to those seeking readily available assistance. Ultimately, Hike's value proposition hinges on prioritizing ease of use and affordability over advanced features and robust reporting. Businesses requiring in-depth data analysis or seamless app stability might need to consider alternatives like Square or Vend.

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