Our analysts compared TotalSource vs TriNet PEO based on data from our 400+ point analysis of PEO Software, user reviews and our own crowdsourced data from our free software selection platform.
TotalSource is a comprehensive software solution designed to streamline and manage various tasks associated with Professional Employer Organizations (PEOs). It is particularly well-suited for small to mid-sized businesses seeking to outsource HR functions, payroll, benefits administration, and compliance management. This software offers a robust suite of features, including employee onboarding, time and attendance tracking, and performance management, making it an invaluable tool for companies looking to enhance operational efficiency and reduce administrative burdens.
One of the key benefits of TotalSource is its ability to provide businesses with expert HR support and guidance, ensuring compliance with ever-changing labor laws and regulations. Users frequently praise its intuitive interface and the seamless integration of various HR functions into a single platform. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote based on their unique requirements. This ensures that businesses can find a solution that fits their budget and operational needs.
among all PEO Software
TriNet PEO has a 'great' User Satisfaction Rating of 85% when considering 1578 user reviews from 5 recognized software review sites.
Is TotalSource the total solution for businesses seeking to streamline their HR processes? User reviews from the past year present a mixed bag. While TotalSource garners praise for its comprehensive suite of HR services, including payroll, benefits administration, and compliance support, its high cost is a major sticking point for many. Users particularly appreciate the robust benefits administration, which grants access to Fortune 500-level benefits, a significant advantage for attracting and retaining top talent. However, the platform's outdated interface and occasional customer service hiccups, such as long wait times and a lack of follow-through, leave some users wanting more. The implementation process, often involving frequent changes in support personnel and inadequate training, also draws criticism. This bumpy onboarding experience can be a significant drawback, especially for businesses transitioning from other platforms. Despite these shortcomings, TotalSource's strength lies in its comprehensive service offerings and robust compliance support, making it a good fit for businesses lacking dedicated HR departments or those seeking to minimize compliance risks. However, businesses prioritizing cost-effectiveness and a seamless user experience might find more suitable alternatives in the market.
TriNet is a payroll and HR processing software that also offers PEO services and has many excellent reviews from satisfied consumers. The core features of the system such as payroll processing, PTO, benefits management and 401(k) plans. Many also enjoyed the TriNet marketplace that offers discounts and sales for various services. They also had good relationships with their customer service representatives. All in all, many felt the system allowed them to provide good benefits to small companies that wouldn’t have access to them otherwise. The biggest complaint by far was about the price. Reviewers were unhappy with the overall price, described the structure as confusing or even “opaque,” didn’t like the annual jumps in the price for benefits and didn’t feel the company negotiated well enough with insurance companies. They also had trouble navigating the phone support and didn’t like the dated feeling of the UI. This solution is definitely best for small to medium-sized businesses, especially those looking for HR consulting in addition to payroll management.
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