Questco vs TriNet PEO

Last Updated:

Our analysts compared Questco vs TriNet PEO based on data from our 400+ point analysis of PEO Software, user reviews and our own crowdsourced data from our free software selection platform.

Questco Software Tool
TriNet PEO Software Tool

Product Basics

Questco offers a comprehensive software solution designed to manage Professional Employer Organization (PEO) tasks, including payroll, benefits administration, HR compliance, and risk management. This platform is particularly well-suited for small to mid-sized businesses seeking to streamline their HR functions and reduce administrative burdens. By leveraging Questco's services, companies can focus more on their core operations while ensuring compliance with employment laws and regulations.

Key benefits of using Questco include enhanced efficiency in HR processes, reduced liability risks, and access to a broader range of employee benefits. Popular features encompass automated payroll processing, detailed reporting, employee self-service portals, and robust compliance support. Users often highlight the platform's user-friendly interface and responsive customer support as standout attributes.

Pricing for Questco's services can vary based on the specific needs and size of the business. For precise pricing details, it is recommended to contact SelectHub for a tailored quote. This ensures that businesses receive a customized solution that aligns with their unique requirements.

read more...
TriNet is a payroll and full-service HR solution used by small and medium-sized businesses. Users have access to HR consulting, risk and compliance, benefits, payroll services and an employee and manager self-service portal.Some of its offerings include tax calculation, benefits management, insurance, risk mitigation, reporting, expense management and more.
read more...
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$80/Employee, Monthly
Get a free price quote
Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Time Savings: Automate administrative tasks like payroll and benefits management, freeing up valuable time for strategic initiatives.
  • Compliance Assurance: Stay up-to-date with ever-changing labor laws and regulations, reducing the risk of costly penalties.
  • Cost Efficiency: Leverage economies of scale to access better rates on insurance and benefits, lowering overall operational costs.
  • Employee Satisfaction: Offer comprehensive benefits packages and streamlined HR processes, enhancing employee morale and retention.
  • Risk Mitigation: Implement robust risk management strategies to protect your business from potential liabilities and workplace incidents.
  • Scalability: Easily scale HR operations to match business growth without the need for additional internal resources.
  • Expert Support: Access a team of HR professionals for guidance on complex issues, ensuring informed decision-making.
  • Data Security: Utilize advanced security measures to protect sensitive employee information and maintain confidentiality.
  • Enhanced Productivity: Streamline workflows and reduce administrative burdens, allowing employees to focus on core business activities.
  • Customizable Solutions: Tailor services to meet the unique needs of your business, ensuring a perfect fit for your organizational structure.
read more...
  • Time Saver: Save time and money spent doing tedious administrative tasks. Porting time tracking data directly into the system, accounting cuts down on time importing data. Let the HR consulting services offer suggestions and guidance so executives can expend energy wisely.
  • Greater Accuracy: Calculate taxes, hours, payroll, benefits, deductions and more. Cut down on errors made with a misplaced equation in an Excel or Google Sheets file. Give employees greater visibility into each paycheck to ensure mistakes are caught and fixed expediently.
  • Minimize Risk: Protect against costly errors in compliance, regulation or company policy with extensive risk management options. Follow tax laws, Affordable Care Act guidelines, unemployment or insurance claims and regulations for employee benefits. Let the HR consulting services double-check the work of in-house personnel to catch missed steps or industry-specific rules. Handle 401Ks, 5500 forms, COBRA administration, data tracking, preparing reports for audits, workers’ compensation and more.
  • Affordable Care Act: Use ACA tools such as an Applicable Large Employee calculator and auto-populated roots to keep an eye on deadline changes, determining the monthly full-time equivalent count, tracking employees and all other requirements.
  • Employment Practices: Cut down on the amount of combatted filed claims. Prepare HR for complicated cases with online reference libraries and best practices for disciplinary action, performance reviews, terminations and other procedures. Get employee handbooks, reference library, state-specific HR forms, law resources, Equal Employment Opportunity Commission best practices and other advice from the legal team.
  • Workers’ Compensation: Protect employees and the company with suitable insurance plans, pay-as-you-go billing, fraud prevention, quick claims handling, medical care and nurse advocacy. Get assessments by industry, analyze potential risks, monitor workplace safety guidelines, and leverage management training, training videos and ideas for bringing employees back to work.
  • More Accessible: Let employees manage their benefits within the company with a transparent self-service dashboard. Manage direct deposit, pay stub overviews, tax form printouts, compensation statements, insights into benefits, retirement benefits, mobile access to paychecks and benefits, time-off requests and paycheck history.
  • Taxes: Integrate with TurboTax and handle the creation and filing of W-2s. Handle administration for unemployment, payroll collection, claims and withholding and submitting local, state and federal taxes.
read more...
  • Comprehensive Payroll Management: Questco offers a robust payroll system that handles everything from direct deposits to tax filings, ensuring compliance with federal and state regulations.
  • Employee Benefits Administration: The platform provides a wide range of benefits options, including health insurance, retirement plans, and wellness programs, all managed through an intuitive interface.
  • HR Compliance Support: Questco helps businesses stay compliant with labor laws and regulations by offering expert guidance and automated compliance tracking.
  • Time and Attendance Tracking: Integrated timekeeping tools allow for accurate tracking of employee hours, overtime, and leave, which can be seamlessly integrated with payroll.
  • Recruitment and Onboarding: Streamline the hiring process with tools for job postings, applicant tracking, and new hire onboarding, all within the Questco platform.
  • Performance Management: Facilitate employee evaluations and performance reviews with customizable templates and tracking features to ensure consistent and fair assessments.
  • Risk Management Services: Questco provides resources and support for workplace safety, including training programs and risk assessments to minimize potential hazards.
  • Employee Self-Service Portal: Employees can access their personal information, pay stubs, benefits details, and more through a user-friendly online portal.
  • Custom Reporting and Analytics: Generate detailed reports and analytics on various HR metrics, helping businesses make data-driven decisions.
  • Dedicated Client Support: Questco offers personalized support with dedicated account managers who provide expert advice and assistance tailored to your business needs.
read more...
  • Payroll Management: Manage payroll, taxes, hiring, direct deposit, visibility of pay stubs and W-2s, automated and estimated invoicing and more. Let employees view, modify or enroll in benefits, see tax forms and easily track PTO. Follow the entire employee lifecycle such as hiring, onboarding, promotion and offboarding.
  • Benefits:
    • Insurance: Manage insurance for employees, spouses and pets such as health insurance, retirement, critical accident and illness, auto and home insurance, commuter benefits, dental and vision. Use insurance partners like Aetna, Aflac, Blue Shield of California, Kaiser Permanente, Mass Mutual, MetLife, Transamerica and UnitedHealth Group.
    • Retirement: Manage 401(k) plans to attract top talent and handle the contributions, data management compliance testing, investing, loan process and more. Invest in a mix of active and passive funds from more than one company.
  • Company Size: Operates at different company sizes — five to 19 employees, 20 to 29 employees, 100 to 499 employees and 500 to over 1,000 workers.
  • Integrations: Use the open API and a few pre-configured integrations to coordinate with accounting software, general ledger systems, data productivity and more. Some of the integrations include BambooHR, Google Cloud, Microsoft, Netsuite, Okta, Sage Intacct and Xero.
  • Time and Attendance: Handle scheduling, overtime, project expenses, clocking in and out, PTO and time-off requests and more. Give supervisors a comprehensive overview of worker hours whenever they need it.
  • Reporting and Analytics: Provides insight into benefits, HR, payroll, expenses and more. Choose from premade reports and export them into CSV, Excel or PDF formats. See the highest costs, overtime, fees and figure out how to control them. Understand how the organization is growing, turnover rates, benchmarks and sort by function, location or role. Use template options like pre-formatted, flex and customized reports.
  • Compliance: Improve compliance with reporting for ACA standards, required forms and automatic submissions.
  • Manage Expenses: Monitor expenses and examine receipts, cash flow, mileage and other issues. Accessible from phones so employees can accurately report expenses from anywhere.
  • Other Services: Use software for different subjects and HR consulting services such as talent management, recruiting, performance reviews and a learning management system.
read more...

Product Ranking

#12

among all
PEO Software

#20

among all
PEO Software

Find out who the leaders are

User Sentiment Summary

we're gathering data
Great User Sentiment 1578 reviews
we're gathering data
85%
of users recommend this product

TriNet PEO has a 'great' User Satisfaction Rating of 85% when considering 1578 user reviews from 5 recognized software review sites.

n/a
4.4 (14)
n/a
4.1 (519)
n/a
3.91 (35)
n/a
4.3 (33)
n/a
4.3 (977)

Synopsis of User Ratings and Reviews

Comprehensive HR Suite: Questco acts as a one-stop shop for HR needs, encompassing payroll, benefits administration, compliance, and safety programs, eliminating the need for multiple vendors.
Cost-Effective for SMBs: Questco's flexible pricing, including a pay-as-you-go option and no upfront deposit, makes it a budget-friendly choice for small and medium-sized businesses.
Responsive and Knowledgeable Team: Clients consistently praise Questco's team for their prompt responses and deep understanding of HR matters, ensuring issues are addressed efficiently and accurately.
Show more
Payroll Processing: A total of 95% of reviewers discussing the tool’s payroll processing were happy with the capabilities and felt it worked well.
Benefits Management: Over 90% of users who discussed the benefits felt it was worth the cost and were happy with the management and options it provided.
HR and PEO Services: Users were happy with the platform’s HR services as a Professional Employer Organization in over 90% of reviews that discussed it.
Small Businesses: People felt this system worked well for small businesses because of its ease-of-use and overall HR and payroll capabilities in more than 90% of reviews.
Open Enrollments: Over 80% of users felt that the solution made it easy to go through the open enrollment process.
Ease of Use: The UI was described as being intuitive and easy to navigate in more than 80% of cases.
Excellent Customer Service: Users were thrilled with their representatives and loved the customer service in over 80% of reviews who discussed this topic.
Show more
Limited State Availability: Questco doesn't operate in all U.S. states, so businesses need to confirm availability in their location.
Accreditation Concerns: While Questco is a Certified Professional Employer Organization as per the IRS, they lack additional accreditations, such as ESAC, which some businesses might view as a guarantee of industry best practices.
Customer Support Issues: Although Questco is generally well-regarded for its customer support, some users have reported negative experiences, suggesting potential inconsistencies in service quality.
Show more
Consistent Rise in Prices: Nearly 80% of reviewers who mentioned price were unhappy with the annual jumps in cost, pricey insurance or simply felt it was too expensive overall.
Poor Phone Support: More than 70% of all reviews who mentioned contacting customer service by phone said it was slow and hard to get through to their representative.
Dated Look and Feel: While most like the UI, around 20% said the solution’s look was dated.
Show more

How do you question whether or not Questco is the right PEO software for your business? Questco has garnered largely positive reviews from users over the past year, particularly for its comprehensive suite of services. Clients highlight the platform's ability to streamline HR processes, including payroll, benefits administration, and compliance, freeing up time and resources for other business-critical tasks. For example, one user praised Questco's intuitive online system and seamless interactions, stating that "Questco and its employees feel like a part of OUR company." However, some users have reported issues with customer support, citing a lack of responsiveness and communication. Despite this drawback, Questco differentiates itself through its affordability and flexible solutions, making it a compelling option for small to medium-sized businesses seeking a user-friendly and cost-effective PEO solution. This is further evidenced by one user who stated, "As a business owner, I can rest assured in my confidence that Questco has my back."

Show more

TriNet is a payroll and HR processing software that also offers PEO services and has many excellent reviews from satisfied consumers. The core features of the system such as payroll processing, PTO, benefits management and 401(k) plans. Many also enjoyed the TriNet marketplace that offers discounts and sales for various services. They also had good relationships with their customer service representatives. All in all, many felt the system allowed them to provide good benefits to small companies that wouldn’t have access to them otherwise. The biggest complaint by far was about the price. Reviewers were unhappy with the overall price, described the structure as confusing or even “opaque,” didn’t like the annual jumps in the price for benefits and didn’t feel the company negotiated well enough with insurance companies. They also had trouble navigating the phone support and didn’t like the dated feeling of the UI. This solution is definitely best for small to medium-sized businesses, especially those looking for HR consulting in addition to payroll management.

Show more

Screenshots

Similar Products


Remote.com

AlphaStaff

TotalSource

Questco

Paychex PEO

Amplify PEO

Aspen HR

Global PEO Services

Infiniti HR

VensureHR

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics
SelectHub Products Cost and Pricing Guide
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings