ADSelfService Plus vs TeamPassword

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Our analysts compared ADSelfService Plus vs TeamPassword based on data from our 400+ point analysis of Password Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ADSelfService Plus is a comprehensive software solution designed to streamline Identity and Access Management tasks. It excels in automating password resets, account unlocks, and self-service updates for user profiles, significantly reducing the workload on IT departments. This tool is particularly well-suited for medium to large enterprises that require robust security measures and efficient user management due to its extensive feature set and scalability.

Key benefits include enhanced security through multi-factor authentication, reduced helpdesk calls, and improved user productivity. Popular features encompass self-service password management, single sign-on, and real-time password synchronization across multiple platforms. Users appreciate its intuitive interface and seamless integration with existing IT infrastructure, which sets it apart from similar products.

Pricing for ADSelfService Plus varies based on the number of users and specific requirements, typically offered on a subscription basis. For precise pricing details, it is advisable to contact SelectHub for a tailored quote.

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TeamPassword is a robust software solution designed to streamline password management for teams. It allows users to securely store, share, and manage passwords and other sensitive information. The platform is particularly well-suited for businesses and collaborative groups that require efficient and secure access to shared credentials. This is because it offers centralized control, ensuring that team members can access necessary passwords without compromising security.

Key benefits of TeamPassword include enhanced security through encryption, ease of use with a user-friendly interface, and improved collaboration by allowing seamless sharing of credentials. Popular features include browser extensions for quick access, activity logs for monitoring usage, and the ability to organize passwords into groups for better management.

Compared to similar products, users often highlight TeamPassword's simplicity and effectiveness in managing team-based password needs. Pricing details can vary, so it is recommended to contact SelectHub for a tailored quote based on specific requirements.

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$245 Annually
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$6.25/User, Monthly
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Small
Medium
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Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

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In Person
Live Online
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Documentation
In Person
Live Online
Videos
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Security: By enabling multi-factor authentication (MFA) for self-service password resets, ADSelfService Plus significantly reduces the risk of unauthorized access.
  • Reduced Help Desk Costs: Automating password resets and account unlocks decreases the volume of help desk tickets, saving both time and money.
  • Improved User Productivity: Employees can quickly reset their passwords or unlock their accounts without waiting for IT support, minimizing downtime.
  • Compliance Support: The software helps organizations meet regulatory requirements by providing detailed audit reports and ensuring secure password practices.
  • Customizable User Experience: Organizations can tailor the self-service portal to match their branding and specific user needs, enhancing user adoption and satisfaction.
  • Seamless Integration: ADSelfService Plus integrates with various IT systems and applications, ensuring a cohesive and streamlined identity management process.
  • Enhanced Reporting: Detailed reports and analytics provide insights into password reset trends and user behavior, aiding in strategic decision-making.
  • Scalability: The solution can easily scale to accommodate growing organizations, ensuring consistent performance and reliability.
  • Mobile Accessibility: Users can manage their passwords and accounts from mobile devices, providing flexibility and convenience.
  • Reduced Risk of Account Lockouts: By allowing users to unlock their accounts independently, the software minimizes disruptions caused by account lockouts.
  • Streamlined Onboarding: New employees can set up their accounts and passwords without IT intervention, speeding up the onboarding process.
  • Enhanced User Awareness: Regular notifications and alerts keep users informed about password policies and upcoming expirations, promoting proactive management.
  • Cost-Effective Solution: By reducing the need for manual interventions and improving operational efficiency, ADSelfService Plus offers a cost-effective approach to identity management.
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  • Enhanced Security: TeamPassword ensures that all passwords are stored in an encrypted format, reducing the risk of unauthorized access and data breaches.
  • Streamlined Collaboration: Easily share passwords with team members without exposing sensitive information, fostering a more collaborative and efficient work environment.
  • Centralized Management: Manage all your passwords from a single, user-friendly dashboard, simplifying the process of updating and maintaining credentials.
  • Access Control: Assign different access levels to team members, ensuring that only authorized personnel can view or modify specific passwords.
  • Audit Trails: Keep track of who accessed which passwords and when, providing a clear audit trail for compliance and security purposes.
  • Time Savings: Reduce the time spent on password recovery and management, allowing your team to focus on more critical tasks.
  • Improved Compliance: Meet industry standards and regulatory requirements by maintaining secure password practices and detailed access logs.
  • Reduced Human Error: Minimize the risk of password-related mistakes by automating password generation and storage.
  • Seamless Integration: Integrate with other tools and platforms your team already uses, enhancing overall productivity without disrupting existing workflows.
  • Cost Efficiency: Lower the costs associated with password management and security breaches, providing a cost-effective solution for businesses of all sizes.
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  • Self-Service Password Reset: Allows users to reset their own passwords without IT intervention, reducing helpdesk calls.
  • Account Unlock: Enables users to unlock their own accounts, minimizing downtime and improving productivity.
  • Multi-Factor Authentication (MFA): Provides an additional layer of security by requiring multiple forms of verification during login and password resets.
  • Single Sign-On (SSO): Facilitates seamless access to multiple applications with a single set of credentials, enhancing user convenience.
  • Self-Update of Directory Information: Empowers users to update their personal information in Active Directory, ensuring data accuracy.
  • Mobile App Support: Offers a mobile application for iOS and Android, allowing users to perform self-service tasks on the go.
  • Customizable Password Policies: Enforces complex password policies tailored to organizational requirements, enhancing security.
  • Real-Time Password Synchronization: Synchronizes password changes across multiple systems in real-time, ensuring consistency.
  • Audit Reports: Generates detailed reports on user activities, providing insights into password resets, account unlocks, and more.
  • Notification Alerts: Sends email and SMS notifications for password expiration, account lockout, and other critical events.
  • Integration with ITSM Tools: Integrates with popular IT Service Management tools like ServiceNow and Zendesk, streamlining IT workflows.
  • Customizable User Interface: Allows administrators to tailor the self-service portal to match the organization's branding and user preferences.
  • Delegated Administration: Enables role-based access control, allowing specific administrative tasks to be delegated to non-IT staff.
  • Security Questions and Answers: Implements a security question-based authentication method for password resets, enhancing user verification.
  • Geofencing and IP Restrictions: Restricts access to the self-service portal based on geographic location and IP address, adding an extra layer of security.
  • Compliance Management: Helps organizations comply with regulatory requirements by enforcing password policies and maintaining audit trails.
  • Self-Service Directory Search: Allows users to search for and contact colleagues within the organization, improving internal communication.
  • Browser Extension: Provides a browser extension for quick access to self-service features, enhancing user convenience.
  • Custom Workflows: Supports the creation of custom workflows for password resets and account unlocks, aligning with organizational processes.
  • Language Support: Offers multi-language support, catering to diverse user bases across different regions.
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  • Centralized Password Storage: Securely store all your passwords in one centralized location, accessible only to authorized users.
  • Team Sharing: Easily share passwords with team members without compromising security, ensuring everyone has access to the tools they need.
  • Browser Extensions: Integrate with popular browsers like Chrome and Firefox for seamless password autofill and management.
  • Two-Factor Authentication (2FA): Enhance security by requiring a second form of verification in addition to your password.
  • Activity Logs: Monitor and track password usage and changes with detailed activity logs, providing transparency and accountability.
  • Role-Based Access Control: Assign different access levels to users based on their roles, ensuring that sensitive information is only accessible to those who need it.
  • Mobile App: Access your passwords on the go with a dedicated mobile app available for both iOS and Android devices.
  • Secure Notes: Store sensitive information such as software licenses and confidential notes securely alongside your passwords.
  • Customizable Password Policies: Enforce strong password policies across your organization to ensure compliance with security standards.
  • Single Sign-On (SSO) Integration: Integrate with SSO providers to streamline the login process and reduce password fatigue.
  • Data Encryption: Protect your data with robust encryption methods, ensuring that your information remains secure both in transit and at rest.
  • Emergency Access: Grant emergency access to trusted individuals in case of unforeseen circumstances, ensuring business continuity.
  • Audit Trails: Maintain comprehensive audit trails to review and analyze user activities and access patterns.
  • Custom Fields: Add custom fields to store additional information relevant to your passwords and secure notes.
  • API Access: Utilize API access to integrate TeamPassword with other tools and automate workflows.
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Product Ranking

#13

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#16

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User Sentiment Summary

Excellent User Sentiment 106 reviews
Excellent User Sentiment 254 reviews
90%
of users recommend this product

ADSelfService Plus has a 'excellent' User Satisfaction Rating of 90% when considering 106 user reviews from 4 recognized software review sites.

93%
of users recommend this product

TeamPassword has a 'excellent' User Satisfaction Rating of 93% when considering 254 user reviews from 2 recognized software review sites.

4.4 (17)
4.6 (179)
4.6 (47)
4.8 (75)
4.4 (30)
n/a
4.5 (12)
n/a

Awards

ADSelfService Plus stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

TeamPassword stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Access: ADSelfService Plus offers single sign-on (SSO), enabling users to access multiple applications with a single set of credentials, similar to using a master key for various doors.
Self-Service Password Reset: The software empowers users to reset passwords and unlock accounts without IT help desk intervention, like having a spare key for immediate access.
Enhanced Security: ADSelfService Plus enforces strong password policies and provides multi-factor authentication (MFA), adding extra layers of protection like a security system with motion detectors and alarms.
Reduced IT Overhead: By automating password-related tasks, the software significantly decreases help desk tickets, freeing up IT staff for more strategic initiatives, much like automating a repetitive task to focus on more critical projects.
Improved User Experience: The user-friendly interface and self-service capabilities empower employees to manage their credentials efficiently, leading to increased productivity and reduced frustration, similar to having a well-organized digital workspace.
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Simple Interface: TeamPassword is praised for its user-friendly design, which makes it easy to navigate and manage passwords, even for non-technical users.
Secure Storage: The platform utilizes robust security measures to safeguard passwords and sensitive information, giving businesses peace of mind.
Streamlined Sharing: TeamPassword simplifies the process of sharing passwords securely with team members, eliminating the need for insecure methods like email or spreadsheets.
Wide Accessibility: With support for multiple devices and browsers, TeamPassword ensures that users can access their passwords from anywhere, enhancing flexibility and productivity.
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Limited Customization: Users have reported that customizing the software beyond its basic functions can be challenging, especially when it comes to integrating custom attributes from Active Directory for verification purposes.
Performance Issues: Some users have experienced slowness with ADSelfService Plus, particularly during peak usage times when performing actions like password resets or login attempts. This can be frustrating for users who need immediate access.
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Occasional Glitches: Users have reported instances where the software experiences technical issues, such as problems with password retrieval or login functionality.
Limited Features: TeamPassword lacks some advanced features commonly found in other password managers, such as multi-factor authentication and single sign-on capabilities.
Price Concerns: The pricing structure has received mixed reviews, with some users finding it expensive compared to competitors or for the features offered.
Integration Limitations: TeamPassword offers limited integration options with other software, potentially requiring manual input or workarounds.
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Is ADSelfService Plus a plus for businesses, or does it leave users feeling self-served a plate of disappointment? User reviews from the past year reveal a generally positive sentiment towards ADSelfService Plus, praising its effectiveness in simplifying identity and access management. Users particularly appreciate the robust password management features, such as self-service password resets and account unlocks, which one review notes has "effectively reduced up to a third of our most urgent helpdesk issues." This resonates with the software's value proposition of minimizing IT workload by empowering employees to handle routine tasks independently. Furthermore, ADSelfService Plus earns recognition for its multi-factor authentication (MFA) capabilities, including support for biometrics and QR codes, which bolster security by adding an extra layer of protection beyond passwords. The platform's compatibility with various operating systems, including Windows, macOS, Linux, Android, and iOS, is another highlighted strength, making it a versatile solution for diverse IT environments. However, some users point out that the software can occasionally be "a little buggy," requiring administrator intervention to resolve issues like unsuccessful account unlocks. While this feedback highlights areas for improvement, it doesn't overshadow the overall positive sentiment. What sets ADSelfService Plus apart is its integration with other IT tools like SIEM, ITSM, and IAM, creating a more cohesive and secure IT ecosystem. This integration, coupled with features like single sign-on (SSO) for streamlined access to multiple applications, positions ADSelfService Plus as a comprehensive solution that goes beyond basic password management. In conclusion, ADSelfService Plus emerges as a robust and user-friendly solution particularly well-suited for larger businesses seeking to enhance security, streamline IT operations, and empower employees with self-service capabilities. Its comprehensive features, ease of use, and positive user reviews make it a compelling choice for organizations looking to fortify their identity and access management without breaking the bank.

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Is TeamPassword the key to unlocking seamless team collaboration? User reviews from the last year suggest it might just be the perfect fit for many teams. Users consistently highlight its user-friendly interface and straightforward approach to password management as major strengths. One user praised the platform's intuitive design, stating, "Team Password has an attractive and intuitive user interface that makes it incredibly easy to use." This simplicity is a key differentiator for TeamPassword, as it allows teams to quickly adapt to the platform and start securely managing their passwords without a steep learning curve. However, some users have pointed out areas where TeamPassword could improve. The lack of a mobile app is a recurring concern, limiting accessibility for teams on the go. Additionally, the process of adding new users to groups has been described as cumbersome by some. While these weaknesses exist, they haven't overshadowed the positive sentiment surrounding TeamPassword. Its strengths in simplicity, security, and effective password sharing make it a valuable asset for teams of all sizes, particularly those who prioritize ease of use and need a straightforward solution for managing shared access to sensitive information.

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