RateLinx Reviews & Pricing

by RateLinx | Founded 2002, Scottsdale, AZ

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Overview Pricing Benefits Reviews Features

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What is RateLinx?

Industry Specialties: Serves all industries

Ratelinx is a logistics data and technology provider that helps its users manage operations, drive better results and reduce costs. Organizations can utilize intelligent transportation management, real-time visibility, freight audit and advanced analytics to strengthen data insights across logistics, planning, execution, tracking and payment procedures.

It offers robust modules to obtain inbound transparency, track shipments globally and boost shipment efficiency. Businesses can extend better multimodal services, control and planning resources through accurate predictability.

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RateLinx Pricing

Based on our most recent analysis, RateLinx pricing starts at $15,000 (Monthly).

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Starting From: $15,000
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

RateLinx is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for RateLinx:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

RateLinx Benefits and Insights

Why use RateLinx?

Key differentiators & advantages of RateLinx

Seamless Implementation: Leverage rapid deployment process with low internal IT requirement and no service or change fees to reduce implementation costs. Provides the latest software with auto-updates and manages rate changes.
Increase Profitability: Minimize working capital with improved inventory, budgeting and forecasting. Competition and process automation drive margin enhancements and reduce costs.
Improve Services: Improve services, minimize expenses and encourage overall business development with insight-driven tools. Measure and monitor performance using advanced analytics capabilities.
Real-Time Visibility: Enhance customer experience, optimize transit times and improve on-time delivery to drive sustainable growth. Ensure complete connectivity and data quality for all suppliers. Provides alerts about critical exceptions like missed pick-ups and late deliveries.
Enhanced Data Quality: Provides in-depth and timely insights across logistics processes with the data quality engine. Onboard data sources and cleanse, normalize and standardize information for reliable outcomes. Continuously monitors data for errors with AI and machine learning algorithms.

Industry Expertise

It has received recognition in the top 100 logistics IT providers list by Inbound Logistics. It has been placed in Gartner’s 2021 Magic Quadrant for real-time transportation visibility platforms and transportation management systems.

Synopsis of User Ratings and Reviews

Based on an aggregate of RateLinx reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Communication: Users praise RateLinx for simplifying communication throughout their supply chains. The platform acts as a central hub for all parties involved, from carriers to suppliers, making it easier to track shipments and address potential issues.
Enhanced Visibility: RateLinx provides users with real-time insights into their supply chain operations. This granular level of visibility allows businesses to identify bottlenecks, optimize routes, and make more informed decisions regarding their logistics.
Cost Savings: Many users highlight RateLinx's ability to help them reduce transportation costs. By providing access to a network of carriers and offering advanced analytics for route optimization, the platform empowers businesses to negotiate better rates and minimize unnecessary expenses.

Cons

Difficult to Use: Some users have reported that the platform can be difficult to navigate and use, especially for those who are not familiar with supply chain management software.
Limited Functionality: RateLinx has been criticized for its limited functionality, particularly in areas such as transportation management and warehouse management. For example, some users have noted that the platform lacks features for managing inventory levels or tracking shipments in real-time.
Poor Customer Support: Several users have complained about the quality of customer support provided by RateLinx. They have reported long wait times, unhelpful responses, and a lack of follow-up from support staff.

Researcher's Summary:

RateLinx has garnered praise for its user-friendly interface and comprehensive suite of features, particularly its robust order tracking and insightful cost analysis tools. Users highlight its ability to streamline complex shipping and logistics, making it a favorite among businesses grappling with intricate supply chains. However, some users have pointed out that its supplier management module could benefit from enhancements for greater efficiency. Despite this, RateLinx's affordability, especially compared to competitors like Blue Yonder, makes it a compelling choice for businesses seeking a cost-effective yet powerful solution.

RateLinx appears to be a good fit for businesses of all sizes that need a user-friendly and comprehensive platform to manage their supply chains, particularly those heavily reliant on efficient shipping and logistics. Its affordability makes it an attractive option for businesses looking to optimize their supply chain management without breaking the bank.

Key Features

Transportation Management: Offers advanced transportation tools and prescriptive insights to optimize logistics. Includes multimodal execution, omnichannel fulfillment, global shipping, planning and optimization, dock/appt shipping, pooling and consolidation, and carrier performance modules.
- Small Parcel and Courier: A certified provider for regional, national and international parcel carriers worldwide helps use services from any courier. Provides the best shipping rates, allows unlimited shipping, manages and maintains rates, and offers international support.
- Spot Quote Management: Get the best quotes from preferred carriers and digital brokers for one-off shipments. Send loads to bid automatically and get responses quickly. Use carriers that fulfill compliance standards and insurance requirements.
- Supplier Portal: Offers a supplier portal to gain inbound and freight visibility and control. Improve supplier relationships through accurate ETAs, insights and reports, standardized documentation and seamless onboarding with automated registrations.
Invoice Management: Leverage freight audit automation and analytics to minimize costs and manual procedures. Optimize transportation operations by combining payment data with shipment data. Meet operational needs for month-end, bridge reporting and more by creating custom reports. GL code and cost allocate freight transactions automatically.
Transportation Modeling: Provides advanced modeling and collaborative procurement to optimize networks, carriers and freight. Integrate couriers with suitable loads to improve procurement. Logistically improve all locations using carrier collaboration. Engage with various suppliers and use accurate data to boost savings. Manage spend and ensure all areas employ optimal couriers.
Advanced Analytics: Improve services, operations and finance via analytics based on quality data. Provides cross-functional visibility into invoice spend and status. Utilize a single data set to analyze ship, track and pay data.
- Accelerated Analytics Tower: Get complete visibility into supply chain costs to improve efficiencies, scale operations and drive better results. Offers accurate financials, forecasts and automated exception handling.
- Prescriptive Insights: Digitizes decision-making with AI-driven technologies, delivers recommendations and makes necessary changes automatically. Businesses can promote performance improvements, ensure compliance, meet service requirements and minimize service failures.