Manhattan TMS Reviews & Pricing

by Manhattan Associates | Founded 1990, Manhattan Beach, CA

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What is Manhattan TMS?

Industry Specialties: Serves grocery, food and beverage, manufacturing, medical and pharmaceutical, retail and fashion retail, 3rd party logistics and wholesale industries.

Manhattan TMS is a robust, connectable and scalable solution that provides rapid implementation with multiple utilities. It offers planning, a focus on optimization and improved transport technology execution. It lets logistics and transportation managers leverage the multi-modal outbound and inbound capabilities necessary for creating utility within a transportation network or a supply chain.

It enables clients to meet customer expectations with greater convenience, reliability, visibility and fast deliveries. Its modules include software modeling, procurement, planning and execution, fleet management, audit, payment and claims and carrier management.

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User Sentiment

Based on 15 reviews:

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Manhattan TMS Pricing

Based on our most recent analysis, Manhattan TMS pricing starts in the range of $1,000 or more.

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Starting From: Undisclosed
Pricing Model: Annually
Free Trial: No

Training Resources

Manhattan TMS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Manhattan TMS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Manhattan TMS Benefits and Insights

Why use Manhattan TMS?

Key differentiators & advantages of Manhattan TMS

Reduce Cost of Shipping: For shippers, improved planning and execution of transportation, an optimized fleet and organized warehouse management help reduce the cost of shipping.
Improve Operational Transparency: This suite can strategically overcome limitations that are generally faced by shippers in an ERP system. Through dynamic management, control and visibility, higher transparency is achievable in shipment management.
Manage Dedicated and Private Fleets: Fleet operators who use outside or internal carrier services can effectively manage their fleets with end-to-end transportation support.
Automate Scheduling of Appointments: It enables shipment carriers to schedule their deliveries and shipment pick-up appointments, depending upon the capacity and load-type details. Automation helps minimize unnecessary wastage of time and encourages error-free communications.
Optimized Yard Operations: It enables users to gain improved visibility over the inbound and outbound flow of goods in the warehouse and yard. Thus, yard operations can be optimized, resulting in optimized usage of warehouse capacity and reduced storage costs.
Improved Operational Flexibility: Manhattan’s transport modeling suite uses planning tool sets as well as machine learning. These features help achieve improved flexibility and get rid of complexity in day-to-day operations.
Consistent Network Optimization: Historic, forecasted and other statistics help drive specific sophisticated simulations that help validate and optimize all possible scenarios. This leads to consistent optimizations throughout the transportation networks.
Better Decisions: Manhattan Associate TMS enables decision-makers to precisely analyze the entire transportation network and align resources in the best possible way, helping make better transport policy decisions.
Optimal Execution: Simulation modeling of transportation routes helps planners remove unnecessary tasks related to troubleshooting issues and enables them to focus on tactical and strategic planning. This results in optimal execution day in and out.
Decrease Handling and Transit Times: Planning the entire process and executing it with the help of numerous handy tools and data insights helps decrease handling and transit times.
Less Empty Miles: This suite enables users to match their fleet drivers with the most appropriate loads across the transport network. Doing this in real-time, with a constant back up of crucial data, helps decrease empty miles and maximize equipment utilization.

Industry Expertise

Manhattan Associate TMS has a diverse range of industry experience. It has several clients coming from grocery, food and beverage, manufacturing, retails and fashion retail, the wholesale industry and more.

Manhattan TMS Reviews

Average customer reviews & user sentiment summary for Manhattan TMS:

15 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Manhattan TMS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: Users frequently praise the platform's intuitive design and user-friendly interface, highlighting that it simplifies complex tasks such as shipment tracking and carrier management.
Comprehensive Functionality: Manhattan TMS offers a wide range of features, covering various aspects of transportation management, from procurement and planning to execution and settlement, which caters to diverse business needs.
Visibility and Control: The platform provides real-time visibility into shipment status and transportation costs, empowering users with greater control over their supply chain operations and facilitating proactive decision-making.
Scalability and Flexibility: Manhattan TMS is designed to accommodate businesses of all sizes and can be easily scaled to meet evolving requirements, making it a suitable solution for growing companies.
Integration Capabilities: The platform seamlessly integrates with other enterprise systems, such as ERP and WMS, enabling efficient data exchange and streamlined workflows.

Cons

Limited Customization: The system's rigidity can pose challenges for businesses with unique workflows or industry-specific requirements that necessitate a high degree of customization.
Learning Curve: Manhattan TMS presents a steep learning curve due to its intricate features and functionalities. Users frequently report difficulties in navigating the system and effectively utilizing its capabilities without comprehensive training.
Cost: Implementing and maintaining Manhattan TMS can be expensive, especially for small to medium-sized businesses. The licensing fees, implementation costs, and ongoing support expenses can strain budgets.
Integration Challenges: Integrating Manhattan TMS with existing enterprise systems, such as warehouse management systems (WMS) or enterprise resource planning (ERP) software, can be complex and time-consuming.

Researcher's Summary:

Navigating the labyrinth of Transportation Management Systems (TMS) can feel overwhelming, but Manhattan TMS emerges as a compelling contender, offering a robust suite of features designed to streamline transportation and logistics operations. User feedback from the past year paints a picture of a solution celebrated for its ease of use and comprehensive functionality, yet shadowed by concerns regarding its cost and perceived rigidity.

Manhattan TMS distinguishes itself through its intuitive interface and extensive capabilities encompassing planning, execution, and tracking. The software's integration with other Manhattan Associates solutions further enhances its appeal, creating a unified ecosystem for managing various aspects of the supply chain. However, the platform's premium pricing and potential lack of flexibility have drawn criticism from some users, particularly those seeking more customizable solutions. These factors are crucial considerations for businesses evaluating TMS options, as they directly impact the software's affordability and adaptability to unique operational requirements. Ultimately, Manhattan TMS appears well-suited for larger enterprises with complex transportation needs and the budget to invest in a top-tier solution. Its comprehensive feature set and integration capabilities can empower these organizations to optimize their transportation networks and achieve significant efficiency gains.

Key Features

Smart Transportation Modeling: It empowers users with solutions that help implement important changes to business models while observing their impacts.
Transportation Procurement: The system supports logistics and enables users to source contracts, manage bids and automate procurement, streamlining the bidding process.
Fleet Management: Manhattan TMS boosts fleet efficiency with features focused on safety and compliance. It also leverages machine learning and analytics to support better decision making.
Carrier Management: It provides a comprehensive set of solutions that help maximize driver and customer satisfaction while ensuring that asset utilization and operational costs remain low.
Audit, Bills and Claims: This tool helps maximize savings by transforming automated sources and varied data manuals into one single freight invoice database.
Shipping Planning and Execution: Manhattan Associates transportation management suite offers robust, connectable and scalable solutions to help plan, optimize and execute operations.
Driver Support: This software suite offers maximum support to fleet drivers to help them with all kinds of communication, including dispatch.
Load Analyzer: The load analyzer function helps users analyze and accordingly balance delivery loads across multiple shifts, resources and fleets throughout the entire transport and supply chain.
Invoice Management: It enables fleet owners and clients to manage all invoices and their reconciliation through telemechanics or by a carrier portal.
Customer Training: Training is offered to new and existing customers in a structured learning environment. This enables them to gather knowledge about configuration, solution use, system administration and implementation.