uAttend Reviews & Pricing

by Workwell Technologies | Founded 2005, Carlsbad, CA

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Overview Pricing Benefits Reviews Features

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What is uAttend?

Industry Specialties: Serves all industries

uAttend is a cloud-connected system that improves workforce management by tracking employee attendance and work times through RFID card readers, fingerprint scanners and facial recognition capabilities.

It lets employees punch in from any approved on-site location, supports dedicated mobile access through connected devices and enables efficient management of remote and on-field employees. It manages time cards in real time and exports data to payroll modules to avoid discrepancies and speed up processes.

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User Sentiment

Based on 765 reviews:

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uAttend Pricing

Based on our most recent analysis, uAttend pricing starts at $22 (Monthly).

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Starting From: $22
Pricing Model: Monthly
Free Trial: No

Training Resources

uAttend is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for uAttend:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

uAttend Benefits and Insights

Why use uAttend?

Key differentiators & advantages of uAttend

Eliminate Manual Errors: Eliminate the need for paper and calculators, avoid human errors and save time by automating time and attendance processes.
Work in a User-Friendly System: Cloud-based deployment, included apps and a simple user interface create a straightforward user experience.
Empower Employees: Clock in and out from any job site using the app and time cards. Gain easy access to information regarding vacation days, benefits and more.
Punch in Anywhere: Define geolocation parameters for using the mobile app and approve remote punch-ins from approved locations directly from a phone.
Improve Communication: Receive text or email alerts when employees punch in and out. Send messages to employees through the time clock for secure viewing.
Stay Compliant: Set automatic break times to ensure compliance with labor laws and regulations.

Industry Expertise

UAttend automates time and attendance management for small- to medium-sized businesses. The system can be used by companies whose employees work in the field or telecommute. Business News Daily named uAttend as the best time and attendance system for very small offices in 2019.

uAttend Reviews

Average customer reviews & user sentiment summary for uAttend:

765 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of uAttend reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Cost: Nearly 79% of the users who mention cost as an important parameter choose uAttend for its affordability.
Payroll: Nearly 81% of users who referred to payroll rely on uAttend for efficient management.
Remote Employee Tracking: With pre-approved location hot-spots, up to 85% of users who mention tracking said the system can track employees who work remotely or are on-site
Reports: About 83 % of users who mention reports, commend the software for its ability to run reports on time cards and pay periods.
Support: Approximately 88% of users who talked about customer and tech support report quick turnaround times for redressal of issues.
Time Logs: Nearly 78% of users who mention time logs note that the software maintains time records down to the minute.
User Friendly: About 98% of users who mention user-friendliness recommend uAttend for its ease of usage.

Cons

Connectivity: Nearly 100% of users who mentioned connectivity noted that uAttend has regular connectivity issues at remote locations that lead to data errors.
Fingerprint Scanner: Nearly 64% of users who talk about the fingerprint scanner reported issues with the reader.
Integrations: According to 75% of users who referred to integrations, uAttend misses the mark with third-party integrations both in terms of quantity and quality.
Interface: As many as 69% of users who mention the interface are dissatisfied with the interface, reporting that it is hard to navigate through the software, and even the simplest of tasks take too much clicking around.
Setup and Configuration: Approximately 100% of users who talk about setup and configuration mention that the process is tedious and has little documentation to make it easier.
Vacations / Time Offs: Approximately 67% of users who mention vacation and time-off reports note that the feature is riddled with errors and glitches.

Researcher's Summary:

uAttend is an affordable and user-friendly solution that tracks employee attendance and time. It maintains precise time logs, runs detailed reports and manages payroll efficiently through integration with well-known payroll systems. Users commend its excellent customer and technical support team as well. However, setting up the software and user interface can be inconvenient. Similarly, the fingerprint scanner, integrations and vacation/time off feature can be improved.

Key Features

Punch-in Capabilities: Punch in onsite with fingerprint, facial recognition, RFID card reader or PIN. Monitor who’s on the clock from any connected device.
Time Card Management: Review, approve and tally digital time cards. Configure pay periods and create unlimited departments to group employees and manage integrated payroll processes.
Data Export: Calculate, review and approve employee hours. Export to leading payroll systems, such as ADP, Paychex and QuickBooks.
Reports: Track and review jobs to see relevant work details. Run reports on punches, time cards and pay periods.
Employee Features: Punch in and out via a smartphone, website or touch-tone dial device. Make time-off requests via the time clock or cloud.