ShopClock Reviews & Pricing

by ShopClock | Founded 1980, Seattle, WA

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Overview Pricing Benefits Reviews Features

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What is ShopClock?

Industry Specialties: Serves SMEs, startups and agencies

ShopClock is a robust suite of tools used to maintain and process employee timesheets that handle timekeeping in an accurate, efficient and transparent manner. It helps administrators deal forgotten punches or time-off requests and easily export data to a payroll package like QuickBooks.

It is designed expressly for startups, agencies and SMEs. Its databases are hosted in the cloud for maximum reliability and access. It also offers a free trial.

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User Sentiment

Based on 25 reviews:

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ShopClock Pricing

Based on our most recent analysis, ShopClock pricing starts at $24.

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Starting From: $24
Pricing Model: Still gathering data
Free Trial: Yes, Request for Free

Training Resources

ShopClock is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ShopClock:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ShopClock Reviews

Average customer reviews & user sentiment summary for ShopClock:

25 reviews

96%

of users would recommend this product

Key Features

Managed Time System: Offers an accrual system, a time-off request/approval system, time-off reports and a status bar to see when time-off requests have been made. Managed time is totaled in the summary box at the bottom of the time card.
Audit Trail: Edited time and time out cells are shown in red and in italics, the entries of the place holder are shown in blue. Normal sessions will be shown in black.
Time Card: Time cards are protected by a password or fingerprint scanner. Hours can be displayed as hours, minutes, seconds or decimals, and employees can add as many time cards as needed in one day.
Employee Interface: Employees can view, print and interact with the timesheet to print time cards, attach notes to any time card session, request or see scheduled time off and review and print a ledger that shows when time has been accrued/used.
Reporting: Reports can be customized in a variety of ways to give more insight and manage performance.
Company Bulletin: Alerts users when a time card is opened by employees, and the calendar view shows everybody in the selected range with any type of scheduled time off for every day.
Alert: Status Scanner alerts administrators to employee time-off requests, missed or incorrect punches and other issues that need admin attention.

Suite Support

Email: Email support is available through the Support Request area on the Support section of their website.

Phone: Phone support is available from 8 a.m. — 5 p.m. on weekdays (Pacific Time (Seattle)), excluding legal holidays. Users can call 1-877-988-8787 (United States) and 1-877-215-0516 (International) for phone support.

Training: Provides training through documentation like support articles, FAQs and technical support articles. Live online and YouTube videos are also available for training.

Tickets: Customers can request a support session with a technician by calling 1-877-988-8787 and using a provided six digit code to request login support.