Connecteam Reviews & Pricing

by Connecteam | Founded 2014, New York City, NY

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What is Connecteam?

Industry Specialties: Serves all industries.

Connecteam is a cloud-based HR management software designed for small and medium-sized businesses. It streamlines various HR tasks, including scheduling, time tracking, payroll, communication, and employee training. Connecteam caters well to companies with mobile or remote workforces, as its mobile app enables real-time communication and task management. Key benefits include increased productivity, improved communication, simplified payroll, and reduced paperwork. Popular features include scheduling tools, time clocks, expense tracking, and an employee engagement platform. User reviews praise Connecteam's user-friendly interface, affordability, and wide range of features. Compared to similar products, Connecteam is often lauded for its mobile accessibility and focus on employee engagement. However, some users mention limited reporting capabilities and customization options. Pricing starts at $29 per month for basic features, with additional tiers offering more functionality at higher price points. Connecteam offers a free trial, allowing potential users to test the software before committing. Overall, Connecteam is a versatile HR management solution well-suited for small and medium-sized businesses seeking to streamline HR processes, improve communication, and boost employee engagement.

Pros

Easy to use
Mobile app
Good communication
Scheduling and time tracking
Affordable

Cons

Limited customization
Basic reporting
Needs more integrations
No built-in payroll
Notification overload

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 353 reviews:

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Connecteam Pricing

Based on our most recent analysis, Connecteam pricing starts at $29 (Monthly).

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Starting From: $29
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Connecteam is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Connecteam:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Connecteam Benefits and Insights

Why use Connecteam?

Key differentiators & advantages of Connecteam

Enhanced Communication and Engagement: Connecteam facilitates seamless communication across all levels of the organization, fostering a more connected and engaged workforce. Its built-in chat, messaging, and social features encourage collaboration and knowledge sharing, breaking down silos and enhancing teamwork.
Streamlined Operations and Increased Efficiency: Connecteam simplifies and automates various HR processes, saving time and resources. From scheduling and time tracking to payroll and task management, the software eliminates manual tasks and reduces errors, allowing HR professionals to focus on more strategic initiatives.
Improved Productivity and Accountability: Connecteam provides features that boost employee productivity and accountability. Time tracking and scheduling tools ensure employees are on task and meeting deadlines, while task management and checklists help streamline workflows and improve task completion rates.
Enhanced Employee Satisfaction and Retention: By fostering communication, engagement, and recognition, Connecteam contributes to a more positive and rewarding work environment. This can lead to improved employee satisfaction, reduced turnover, and increased retention rates.
Reduced Costs and Paperwork: Connecteam's automation of HR tasks eliminates the need for manual paperwork and reduces administrative costs associated with traditional HR processes. This can result in significant cost savings and a more efficient use of resources.
Improved Decision-Making and Insights: Connecteam provides valuable data and analytics that can be used to make informed decisions about HR strategies and initiatives. The software tracks employee performance, engagement levels, and other key metrics, providing insights that can help businesses optimize their workforce and improve overall operations.
Enhanced Compliance and Security: Connecteam adheres to industry compliance standards and data security best practices, ensuring the protection of sensitive employee information. This helps businesses maintain compliance with regulations and protect their reputation.
Mobile Accessibility and Flexibility: Connecteam's mobile app empowers employees to access the platform from anywhere, anytime, using their preferred devices. This enables real-time communication, task management, and access to important information, even for employees on the go or working remotely.

Industry Expertise

While Connecteam boasts features adaptable to all industries, it showcases particular strengths in managing mobile or geographically dispersed workforces. Its mobile app and communication tools cater to remote teams, enabling real-time updates, task delegation, and seamless information sharing. Industries like field services, hospitality, and transportation often find Connecteam's location-based features and remote communication capabilities particularly valuable in streamlining operations and boosting employee engagement.

Connecteam Reviews

Average customer reviews & user sentiment summary for Connecteam:

353 reviews

95%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Connecteam reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: Connecteam is praised for its intuitive interface, user-friendly design, and simple setup. Users often highlight its accessibility for employees of all technical levels.
Mobile App: The mobile app is frequently cited as a major advantage, enabling employees to access features, communicate, and manage tasks from anywhere, anytime.
Communication and Engagement: Users appreciate the built-in communication tools that foster better collaboration and keep employees connected, even for remote teams.
Scheduling and Time Tracking: Connecteam's scheduling and time tracking features are often praised for their efficiency and accuracy, simplifying payroll and attendance management.
Affordability: Connecteam's pricing is considered competitive and appealing, especially for small and medium-sized businesses. The free plan for up to 10 employees is a valuable option.
Customer Support: Users generally report positive experiences with Connecteam's customer support, noting its responsiveness and helpfulness.

Cons

Limited Customization: Some users express a desire for more flexibility in customizing forms, workflows, and the overall appearance of the platform to better align with specific needs.
Reporting and Analytics: While Connecteam offers basic reporting, some users find it lacking in-depth insights or customization options for workforce analysis and strategic decision-making.
Integrations: The range of third-party integrations available could be expanded to enhance compatibility with other business tools and streamline workflows further.
Payroll Functionality: Connecteam lacks built-in payroll processing, requiring integration with external providers, which can add an extra step and potential cost for businesses.
Notification Overload: Some users report feeling overwhelmed by the volume of notifications, especially with active communication and task assignments. More granular notification controls could be beneficial.

Researcher's Summary:

User reviews for Connecteam paint a positive picture overall, praising its user-friendliness, mobile accessibility, and communication features. "It streamlined our scheduling and time tracking, saving us hours!", exclaims one HR manager. Many small businesses appreciate the affordability, with the free plan being a major draw. "For a growing startup, Connecteam was a perfect fit with its simple setup and easy learning curve," says a founder. However, some users crave deeper customization options, especially for reporting and workflows. "While I love the communication tools, it could benefit from more flexible reporting for analyzing team performance," suggests an employee. Integrations with more advanced payroll or financial platforms are also a request. "I wish it integrated directly with our payroll provider instead of needing an extra step," comments another user. Compared to some competitors, Connecteam's mobile app and communication features shine. "Our remote team feels much more connected now, thanks to the chat and task management on the app," says a team leader. However, users acknowledge its limitations in advanced analytics and customization offered by other platforms. "For complex workforce analysis, I might look to a competitor with more robust reporting tools," admits a data analyst. Ultimately, Connecteam seems to excel for small and medium-sized businesses, particularly those with mobile or remote workforces. Its ease of use, communication tools, and mobile accessibility are its winning points. However, for businesses needing advanced analytics, extensive customization, or integrated payroll processing, exploring other options might be necessary.

Key Features

Notable Connecteam features include:

Scheduling and Time Tracking: Create and share employee schedules, track time and attendance, manage shifts, and automate payroll processes.
Task Management and Checklists: Assign tasks, track progress, set deadlines, and collaborate on projects with built-in communication tools.
Employee Communication and Engagement: Foster a connected workforce with chat, messaging, social features, surveys, polls, and a company news feed.
Training and Development: Create and distribute training materials, track progress, and measure employee knowledge retention.
Payroll and Expense Management: Integrate with payroll providers, track expenses, and streamline reimbursement processes.
Mobile App: Access Connecteam's features on the go with a user-friendly mobile app for iOS and Android devices.
File Sharing and Storage: Share documents, images, and other files securely within the platform.
Reporting and Analytics: Gain insights into employee performance, engagement levels, and operational metrics.
Customization and Integrations: Tailor Connecteam to your specific needs with custom fields, forms, and integrations with other business apps.
Security and Compliance: Protect sensitive data with industry-standard security measures and compliance with regulations.

Approach to Common Challenges

Communication and Engagement: Connecteam's built-in messaging, social features, surveys, and news feed create a centralized hub for communication, fostering transparency, collaboration, and a sense of community across all levels of the organization.
Scheduling and Time Tracking: Connecteam's scheduling tools streamline shift creation, assignment, and management, while its time tracking features ensure accurate payroll and attendance records, reducing administrative overhead and potential errors.
Task Management and Productivity: Connecteam's task management features facilitate clear assignment, tracking, and collaboration on projects, ensuring accountability and boosting productivity.
Employee Training and Development: Connecteam's training platform simplifies the creation, distribution, and tracking of training materials, supporting employee growth and knowledge retention.
Payroll and Expense Management: Integrations with payroll providers and expense tracking streamline these processes, saving time and enhancing accuracy.
Mobile Accessibility and Remote Workforce Management: The mobile app empowers employees to access essential tools and information from anywhere, fostering engagement and productivity, especially for remote or mobile teams.

Cost Of Ownership

Frequently asked questions regarding Connecteam pricing include:

Q: Is there a free version of Connecteam?
A: Yes! Connecteam offers a free plan for businesses with up to 10 employees. This plan includes unlimited access to all features, making it ideal for small teams and startups.
Q: How much does Connecteam cost for larger teams?
A: For teams with more than 10 employees, Connecteam offers paid plans starting at $29 per month. Pricing is based on the number of active users, and additional features can be added for an extra cost.
Q: Are there any hidden fees or costs associated with Connecteam?
A: No, Connecteam's pricing is transparent and straightforward. There are no setup fees, contracts, or hidden charges. You only pay for the active users on your plan.

Limitations

Notable limitations of Connecteam include:

Reporting and Analytics: While Connecteam offers basic reporting and analytics, it may not provide the depth of insights needed for complex workforce analysis or strategic decision-making.
Customization and Integrations: Customization options within Connecteam are somewhat limited, and the available integrations with third-party apps are not as extensive as some competitors.
Payroll Functionality: Connecteam does not have built-in payroll processing capabilities. It only integrates with external payroll providers, adding an extra step for payroll management.
Advanced Financial Tracking: Connecteam may not be suitable for businesses requiring robust financial tracking and budgeting features, as it focuses primarily on HR and workforce management.

FAQ

Frequently asked questions regarding Connecteam include:

Q: How easy is Connecteam to use?
A: Connecteam is designed for ease of use, with an intuitive interface and mobile app. It doesn't require extensive technical knowledge, and setup is typically straightforward.
Q: Can Connecteam be customized to fit my business needs?
A: Yes, Connecteam offers customization options for features like forms, fields, and workflows. However, the extent of customization is somewhat limited compared to some competitors.
Q: Does Connecteam integrate with other business apps?
A: Connecteam integrates with various popular apps, including payroll providers, accounting software, and productivity tools. Check their website for a full list of integrations.
Q: What kind of support does Connecteam offer?
A: Connecteam provides online resources, tutorials, and email support. They also offer live chat support for paid plans.
Q: Is Connecteam secure?
A: Connecteam takes security seriously, using industry-standard measures to protect user data. They adhere to GDPR and CCPA compliance requirements.
Q: How does Connecteam's employee scheduling and time tracking work?
A: Connecteam offers tools for creating and managing employee schedules, tracking time and attendance, and generating payroll reports. Employees can clock in/out using the mobile app.
Q: Can Connecteam be used to manage remote teams?
A: Yes, Connecteam's mobile app and communication features are well-suited for managing remote or dispersed workforces. It facilitates communication, task management, and engagement across multiple locations.