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#19

WeCounsel is ranked #19 in the HIPAA Compliant Video Conferencing Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

WeCounsel Pricing

Based on our most recent analysis, WeCounsel pricing starts at $25.

Price
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Starting From
$24.99
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

WeCounsel is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for WeCounsel:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

WeCounsel Benefits and Insights

Why use WeCounsel?

Key differentiators & advantages of WeCounsel

  • Streamline Practice Processes: Leverage online scheduling, assessments and more to streamline time-consuming work and focus on care delivery. 
  • Boost Reach: Gain additional incentives from the well-connected network of health care organizations. Boost reach and win new business, increasing the bottomline. 
  • Improve Communication: Enable videoconferencing and messaging to provide document sharing capabilities for patients. 
  • Decrease Billing Time: With document sharing, provide important documents and educational materials to clients and bill them faster over video calls. 

Industry Expertise

Fulfills telemedicine needs of hospitals and clinics of all sizes.

WeCounsel Reviews

Average customer reviews & user sentiment summary for WeCounsel:

User satisfaction level icon: great

64 reviews

82%

of users would recommend this product

Key Features

  • Secure Video: Comply with HIPAA regulations by using end-to-end encrypted video functions to conduct one-on-one or group appointments. 
  • Secure Messaging: Reach out to patients between visits using chat functions. Track patient progress and provide additional support. 
  • Secure Document Storage: Save important patient documents and forms online in an encrypted, cloud-based telebehavioral platform. Access important information at home, in the office or on the go. 
  • Waiting Rooms: Utilize a virtual waiting room for online appointments. Offer patients a familiar experience while conducting online sessions. 
  • Mobile: Access the platform from a mobile device to stay connected with patients from anywhere. Mobile access is encrypted and secure. 
  • Telebehavioral Network: Connect with primary, chronic, emergency and other health care providers to extend access to behavioral health care across the industry. Establish relationships to receive referrals and expand business. 
  • On-demand Sessions: Access referral opportunities for on-demand care to supplement income. Review patient details and accept sessions based on availability. 
  • Scheduling: Create a virtual calendar to schedule appointments and share availability with patients. Allow patients to request appointments by selecting available times from the calendar. 
  • Online Assessments & Intake: Provide patients with digital assessment and other intake forms. Receive and store electronically signed documents on a secure, virtual platform. 
  • Billing: Provide online payment options for clients. Connect a Stripe account to a provider portal to receive payments directly. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Doesn’t provide a whiteboard feature. 
  •  Users can face trouble while setting up. 
  •  Doesn’t provide good customer support. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: (866) 597-2674.
schoolTraining: Access articles for navigating the software and troubleshooting known issues.
local_offerTickets: This information is not available.
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