VidyoHealth Reviews & Pricing

by Vidyo | 2005, Hackensack, NJ

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Overview Pricing Benefits Reviews Features

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What is VidyoHealth?

A scalable telemedicine video conferencing suite, VidyoHealth makes communications and collaborations smooth and sustainable. It establishes video conferencing and check-up calls via laptops and ipads for a host of applications such as telepsychiatry, home health and more. The solution cuts costs for telehealth clinics as it does not require a dedicated health IT infrastructure to set up calls between doctors and patients.

It is HIPAA-complaint and helps clinics deliver remote care seamlessly. Its features include appointment scheduling, sending reminders to patients and video conferencing, among others.

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VidyoHealth Pricing

Based on our most recent analysis, VidyoHealth pricing starts in the range of $10 - $100.

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Starting From: Undisclosed
Pricing Model: Quote-Based
Free Trial: No

Training Resources

VidyoHealth is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for VidyoHealth:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

VidyoHealth Benefits and Insights

Why use VidyoHealth?

Key differentiators & advantages of VidyoHealth

Enhanced Accessibility: VidyoHealth enables patients in remote or underserved areas to access specialist care without the need for long-distance travel, breaking down geographical barriers to healthcare.
Improved Patient Engagement: By facilitating easy video consultations, VidyoHealth encourages patients to take an active role in their healthcare journey, leading to better understanding and adherence to treatment plans.
Cost Efficiency: Reducing the need for physical office visits, VidyoHealth helps healthcare providers and patients save on travel and infrastructure costs, making healthcare more affordable.
Flexible Scheduling: VidyoHealth offers greater scheduling flexibility for both patients and healthcare providers, allowing for consultations outside of traditional office hours and reducing wait times for appointments.
Enhanced Privacy and Security: With robust encryption and compliance with healthcare regulations like HIPAA, VidyoHealth ensures that patient data and video consultations are secure and private.
Seamless Integration: VidyoHealth can be integrated with existing Electronic Health Records (EHR) systems, streamlining workflows and ensuring that patient information is easily accessible and up-to-date.
Real-Time Collaboration: The platform enables multidisciplinary teams to collaborate in real-time, facilitating comprehensive care planning and decision-making for complex cases.
Quality Care Delivery: VidyoHealth's high-definition video and audio capabilities ensure that healthcare providers can conduct thorough assessments, leading to accurate diagnoses and effective treatment plans.
Reduced Hospital Readmissions: By enabling regular follow-up visits and easy access to care, VidyoHealth helps in monitoring patient progress and managing chronic conditions effectively, thereby reducing the likelihood of hospital readmissions.
Increased Healthcare Provider Satisfaction: With reduced administrative burdens and the ability to reach more patients efficiently, healthcare providers report higher job satisfaction and better work-life balance.
Scalability: VidyoHealth's cloud-based platform can easily scale to accommodate the growing needs of healthcare organizations, from small clinics to large hospitals, without significant upfront investments in infrastructure.
Enhanced Patient Outcomes: By facilitating timely access to care, promoting patient engagement, and enabling personalized treatment plans, VidyoHealth contributes to improved health outcomes and patient satisfaction.

Synopsis of User Ratings and Reviews

Based on an aggregate of VidyoHealth reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Patients find the platform straightforward and easy to navigate, even with limited technical experience.
High-Quality Video: The video quality is consistently reliable, ensuring clear communication between patients and providers during virtual consultations.
Secure Platform: VidyoHealth prioritizes patient privacy and data security, which is crucial for building trust and ensuring compliance with healthcare regulations.
Integrations: The platform integrates seamlessly with existing healthcare workflows and electronic health record (EHR) systems, streamlining the telehealth experience for providers.

Cons

Limited Features: Some users have expressed that VidyoHealth lacks certain features commonly found in other telehealth platforms, such as in-app messaging or a virtual waiting room.
Technical Issues: There have been reports of occasional technical problems, including connectivity issues and video/audio quality concerns, which can disrupt the flow of telehealth sessions.
User Interface: The platform's user interface has been described as less intuitive or user-friendly compared to some competitors, potentially posing challenges for users who are less familiar with technology.

Researcher's Summary:

Stepping into the realm of telehealth, VidyoHealth emerges as a contender, but how does it truly stack up against the competition? User feedback from the past year sheds light on its strengths, weaknesses, and ideal user base. Reviews highlight the platform's exceptional video and audio quality, ensuring seamless virtual consultations. This reliability fosters trust and enhances the patient experience, particularly for those in remote areas with limited healthcare access. However, users note the absence of certain features found in competing platforms, such as a built-in payment processing system, which can streamline administrative tasks for healthcare providers. Despite this, VidyoHealth distinguishes itself through its robust security measures and compliance with industry regulations, making it a preferred choice for healthcare organizations prioritizing patient data protection. The platform's user-friendly interface also receives praise, enabling healthcare professionals to navigate and utilize its features with ease, regardless of their technological proficiency. In conclusion, VidyoHealth is best suited for healthcare providers seeking a reliable and secure telehealth solution that prioritizes high-quality video consultations and ease of use, particularly those who value patient data protection and cater to patients in underserved communities.

Key Features

Audio/Video Conferencing: Provide doctors with a robust communications platform through which they can set up both audio and video calls with patients as per requirements.
Appointment Scheduling: Take heavy lifting off staff’s shoulders by enabling patients to book, cancel and edit appointments from the website any time.
Audio Calls: Allow doctors to switch between audio and video calls during an ongoing appointment according to the needs of patients.
Calendar Management: Organize meetings, appointments and tasks for doctors. Avoid engagement overlaps and simplify daily schedules.
Communications Management: Set active communication lines between doctors, staff and pharmacists to stay on top services rendered, appointments and billing processes.
Reminders: Send reminders and notifications to patients about upcoming appointments and market products to keep them engaged.
Messaging: Enable patients to set up one-on-one messaging with doctors to share medication prescriptions and health-related concerns.