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#13

thera-LINK is ranked #13 in the Telepsychiatry Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

thera-LINK Pricing

Based on our most recent analysis, thera-LINK pricing starts at $30.

Price
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Starting From
$30
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

thera-LINK is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for thera-LINK:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

thera-LINK Benefits and Insights

Why use thera-LINK?

Key differentiators & advantages of thera-LINK

  • Remote Access: Physicians, clinical staff and patients — everyone can access appointment details and files anytime from anywhere.  
  • Set Up Video Calls Easily: No matter where the patient moves, continue therapy sessions as per schedule in a secured video chat. 
  • Streamline Billing: Create invoices and payment requests swiftly to process faster billing. Attach invoices with each appointment to keep records up to date.  
  • Mobile Friendly: Use iOS or Android mobile phones to book appointments, get reminders and follow up with clinical staff. 

Industry Expertise

Fulfills telehealth needs of both individual practitioners, clinics and hospitals of all sizes.

thera-LINK Reviews

Average customer reviews & user sentiment summary for thera-LINK:

User satisfaction level icon: excellent

64 reviews

94%

of users would recommend this product

Key Features

  • Appointment Scheduling: Providers can set in-office and online availability to a calendar view for clients. They can select from available times, indicating appointment type, time preference and location. 
    • Reminders: Set preferences to automatically remind clients of appointments based on the provider’s cancellation policies. 
    • Appointment Types: Customized appointment types allow providers to set default durations for different sessions. Approve, decline and edit client appointment requests. 
  • Custom Waiting Room: Customize a virtual waiting room by choosing background imagery and music. 
  • Client Session and Notes: Create auto-saving, custom notes from a blank canvas, including date and time stamps. Notes can be signed and locked to eliminate accidental future edits. 
  • Client Payment: Receive payment from clients prior to beginning a session or request payment any time. Payments are processed and delivered through Stripe. 
    • Payment History: View and edit active outstanding payment requests and access a log of previous payments. Clients can access their personal payment history. 
  • Secure Messaging: Communicate with clients and staff through secure, text-based messages. Email notifications are sent to users not logged in at the time of receiving a message. 
  • File Sharing: Upload and share documents with clients and colleagues through the platform. Users receive notifications when receiving a file. 
  • Client Profile: Create individual profiles to access notes, appointment history, payment history, appointment durations and other information for a client. 
  • Secure Video: Use end-to-end encrypted, two-way video to hold individual and group sessions with clients. 
  • Directory Listing: Providers who opt in are listed in an online directory utilizing best SEO practices and Google paid ads. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Lacks a robust EHR system. 
  •  Sharing and receiving documents can be cumbersome. 
  •  Lacks a robust EHR system. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: (833) 682-6656.
schoolTraining: Offered through pre-recorded online training videos for clients and providers.
local_offerTickets: Submit a ticket on the vendor website indicating contact information and a message detailing support requests.
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