ClearCompany Reviews & Pricing

by ClearCompany | Founded 2004, Boston, MA

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What is ClearCompany?

Industry Specialties: Serves all industries

ClearCompany is a Talent Management software designed to streamline the employee lifecycle, from recruitment to performance management. It caters to businesses of all sizes, particularly those seeking to optimize their HR processes and enhance employee engagement. ClearCompany offers a comprehensive suite of features, including applicant tracking, onboarding, performance management, goal alignment, and employee engagement tools. Users appreciate its user-friendly interface, robust reporting capabilities, and seamless integrations with other HR systems.

ClearCompany's pricing structure is typically based on the number of employees and the specific modules selected, with options for monthly or annual subscriptions. While it may not be the most budget-friendly option on the market, many users find the value and comprehensive features justify the investment.

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User Sentiment i

Based on 580 reviews:

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#62

ClearCompany is ranked #62 in the Applicant Tracking Systems product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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ClearCompany Pricing

Based on our most recent analysis, ClearCompany pricing starts at $60 (Per User, Monthly).

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Starting From: $60
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

ClearCompany is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ClearCompany:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ClearCompany Benefits and Insights

Why use ClearCompany?

Key differentiators & advantages of ClearCompany

Workforce Analytics: Gain meaningful insights into the employee and business performance drivers, such as employee engagement, workforce diversity, equity pay, tenure, attrition, gender balance and key attributes of top performers. It helps employers build their workforce based on real-time insights and metrics.
Hiring Plan: Design a robust hiring plan to model business needs, anticipate employee attrition and future talent pipeline requirements across the organization. It enables employers to execute the optimal workforce plan and meet business goals.
Employee Engagement: Send messages of appreciation to the employees who have performed well, allowing coworkers to publicly recognize their peers. Rewarding employees allows managers to encourage top performers and inspire other employees.
Real-Time Feedback: Provide real-time, consistent feedback to the employees. Continuous feedback ensures employees and managers are aligned on key priorities, goals and objectives. It empowers employees to track comments concerning their progress towards organizational objectives and adjust their performance accordingly.
Onboarding Experience: Create a seamless onboarding experience for the employees, making it easy for the new hires to complete the onboarding tasks electronically. It ensures efficiency and consistency in the onboarding process.
Interview Scheduling: Send interview invitations, reminders and updates directly through the platform to keep interviewers and candidates on track. It eliminates the need for back and forth communication between the interviewers and the interviewees.
Mobile Recruiting: Leverage mobile recruiting capabilities, making it easy for hiring managers to pull-out candidate information and resumes right from their phones. Skim through the interview guides with questions specific to the role to ask the right questions to the candidates.

Industry Expertise

It serves more than 200,000 businesses of all sizes across all industries. Some of its notable clients include Chick-fil-A, Edible Arrangements, The Salvation Army, Fuji Film and America’s Test Kitchen. It caters to education, energy, financial, government, healthcare, hospitality, manufacturing and non-profit sectors.

ClearCompany Reviews

Average customer reviews & user sentiment summary for ClearCompany:

580 reviews

91%

of users would recommend this product

ClearCompany has a 'excellent' User Satisfaction Rating of 91% when considering 580 user reviews from 5 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of ClearCompany reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User Interface: The solution has an intuitive user interface, according to 100% of users. The system is easy to navigate and it takes a few minutes to train new users to use the system.
Customer Support: According to 71% of users who reviewed this pro, it has excellent customer support. The online chat feature and a dedicated customer success manager ensures user queries are answered within a stipulated time frame.
Scorecards: About 100% of users who mentioned this pro said scorecards are incredibly helpful for accumulating relevant employee information and useful interview notes in one place.
Interview Scheduling: Regarding this feature, approximately 67% of users said that the ability to schedule interviews directly through the system is helpful. The calendar integration allows users to keep track of the upcoming interviews with ease.

Cons

Usability Challenges: The platform's interface can feel clunky and outdated, leading to a steeper learning curve for new users. Some users report difficulty navigating between different features and finding the information they need quickly.
Customization Limitations: ClearCompany may not offer the level of customization that some larger organizations with complex workflows require. This can lead to workarounds and inefficiencies in tailoring the platform to specific needs.
Reporting Functionality: Generating custom reports or extracting specific data points can be cumbersome. The reporting tools may lack the flexibility and depth needed for in-depth workforce analytics.

Researcher's Summary:

The solution has an intuitive user interface, and it’s easy for novice users to navigate the system. Users can create and manage workflows and set-up recruiting, goal-setting and performance evaluation functions. It has an excellent support team that addresses user queries within a given time frame. It has various options to regroup the candidates by categories or profiles, schedule interviews, view candidate profiles, make interview notes and much more. On the other hand, some users feel that the solution has limited reporting capabilities and it doesn’t allow scheduling interviews with multiple interviewers or a conference call. In addition, it doesn’t offer integration with the background checking system.

Key Features

Reviews: It provides users with four different review functionalities. Users can implement traditional, peer, 360 and time-based reviews. The solution offers unlimited peer and 360 reviews, and users can coordinate 30-, 60- and 90-day performance reviews for new employees.
Automated Reminders: Real-time feedback can be imported automatically into a review, providing HR managers with a high-level view of an individual employee’s performance.
Reporting: The system’s nine-box reporting feature helps managers save time by automatically analyzing numbers and plotting data. Automated reporting allows users to collect and leverage candidate data. This gives managers a bird’s eye view of candidate performance and can help influence hiring practices.
Continuous Workforce Planning: Use workforce planning to change budget and headcount assumptions and model real-time staffing scenarios. Users can see the implications on budget and teams immediately so they can optimize and execute headcount recommendations for successful workforce planning.
Collaboration Tool: It provides a centralized collaboration tool for HR managers, business leaders and recruiters for proactive workforce planning. It ensures all the stakeholders are on the same page with respect to aligning headcount and hiring plans with real-time business needs.
Data-Visualization Tools: Leverage interactive dashboards, time-series reporting and filters to visualize and assess talent data. Drill-down to gain clear visibility into the progress of talent initiatives. Identify trends, outliers and patterns within the data to make accurate predictions and help users identify where they need to take action.
Device and Equipment Management: Manage all physical assets, including devices and workplace equipment, from a centralized database. It enables users to gain a clear picture of all organizational assets and the employees using them. It allows users to make timely device provisions for the new hires.
Employee Engagement Surveys: Leverage pre-built survey templates curated by experts to understand employee sentiments and improve the workplace culture with engagement and pulse surveys. Users have the option to choose from expert-designed questions or create their own.

Limitations

It doesn’t support compensation management functionality
The system doesn’t support learning and development functionality
Doesn’t support Android or iOS operating systems
The solution does not offer strong scheduling capabilities
Doesn’t provide users with pre-populated templates
The system doesn’t offer robust candidate management functionality
The workflow stages are difficult to navigate when used by multiple hiring managers who are accessing the data of the same candidates

Suite Support

Email: Email support is available to users at all times.

Phone: Technical support experts provide 24/7 support via phone. Users can locate the support phone number by logging into their account.

Training: It provides training resources to users through its knowledge base. The knowledge base houses printables, presentations, webinars and various other support documents that cover a variety of topics.

Tickets: Users cannot submit support tickets.

Cost of Ownership

License/Subscription Cost	Subscription-based pricing model Pricing is based on the number of monthly users and varies depending on the pricing plan and add-on features Both monthly and annual pricing packages are available
Maintenance Cost	Included in the subscription fee
Installation/Implementation Cost	Cost is additional to the subscription fee Implementation support services are available for streamlining the implementation process
Customization Cost	Cost is additional to teh subscriptoin fee Cst varies depending on the functional requirements added-on
Data Migration Cost/Change Management/Upfront Switching Cost	Cost is additional to the subscription fee Cost varies dependingon the amount of data to be migrated, consolidated and validated
Recurring/Renewal Costs	Cost is included in the subscription fee