Workable Reviews & Pricing

by Workable | Founded 2012, Athens, Greece

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Categories:

Applicant Tracking Systems
Benefits Administration Software
Candidate Relationship Management Software
College Recruiting Software
Employee Feedback Software
Employee Pulse Survey Tools
HR Case Management Software
HR Management Software
HR Software For Nonprofits
HRIS Systems
Human Services Software
Interview Scheduling Software
Job Board Software
Onboarding Software
Online HR Software
Pre-Employment Assessment Tools
Recruiting CRM Software
Recruitment Software
Video Interview Software
...

What is Workable?

Industry Specialties: Serves information technology, computer software, financial providers, health care, retail, real estate, medical devices, design and more.

Workable is a recruitment software designed to streamline the hiring process for businesses of all sizes. It offers a user-friendly interface and a comprehensive set of features that cover the entire recruitment lifecycle, from posting job openings to onboarding new hires. Small and medium-sized businesses, as well as large enterprises, find value in Workable due to its scalability and flexibility.

Workable provides several benefits to its users, including improved efficiency in the hiring process, reduced time-to-hire, and better collaboration among hiring teams. Popular features include job posting to multiple platforms, applicant tracking, interview scheduling, and offer management. Compared to similar products, Workable is often praised for its ease of use, intuitive interface, and robust feature set. Pricing for Workable is based on the number of active jobs and the features included, with options for monthly or annual payments.

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User Sentiment i

Based on 784 reviews:

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#5

Workable is ranked #5 on the top 10 Applicant Tracking Systems leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

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Workable Pricing

Based on our most recent analysis, Workable pricing starts at $250 (Monthly).

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Starting From: $250
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Workable is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Workable:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Workable Benefits and Insights

Why use Workable?

Key differentiators & advantages of Workable

Streamlines Recruiting Process: The automation and AI database of the program make it easier to assess and onboard potential hires quickly. This includes point-and-click job site posting, quick overviews of applicants and open positions, templates for offer letters and e-signatures.
More Qualified Hires: It offers assessments that can aid in making more informed hiring choices with increased objectivity and consistency across the board.
Less Downtime: The app protects data with fault-tolerant systems in the infrastructure that allow it to keep running even if other machines or servers have problems. This guarantees an uptime of 99.8%, allowing users to stay in business more consistently.
Smoother Communication: It has the capability to reduce notifications and stop the division of attention between different communication channels. This can improve team effectiveness and cohesion.
Better Organization: The solution can reduce time spent looking for candidate data by centralizing resumes, interview information and interactions with potential hires on a single timeline.

Industry Expertise

Workable is a growing player in the SMB market and recently raised $50 million for its series C funding. It’s received attention both as a prominent player in applicant tracking systems and employee software market. A number of industries use this solution including computer software companies, IT, marketing, financial services, real estate and more.

The company has been lauded as part of a startup movement in Greece. Workable CEO Nikos Moraitakis was the main speaker at an event dedicated to Greecian startups. This event, organized by Endeavor Greece and the Hellenic Innovation Network, was also attended by Greece’s Deputy Minister for Economic Diplomacy Kostas Fragogiannis.

Workable Reviews

Average customer reviews & user sentiment summary for Workable:

784 reviews

89%

of users would recommend this product

Workable has a 'great' User Satisfaction Rating of 89% when considering 784 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Workable reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Timer Saver: A total of 92% users who talked about the system’s efficacy said its automated systems saved them valuable time.
Easy to Use: Around 91% of reviewers who discussed the system’s usability felt it was simple to learn and use.
Customer Service: Support services were accurate, helpful and fast according to 90% of those commenting on customer service.
Excellent Recruiting Capabilities: A total of 88% of users that talked about the recruiting tools were pleased with its capabilities.
Useful Reporting: Around 80% of reviewers who discussed the reporting felt it gave them the insights they needed to plan strategically.

Cons

File Grouping Issues in ATS: In 90% of reviews that mentioned attaching additional files to candidate profiles, users said they ran into problems.
Lacks Customization: Around 75% of reviewers discussing customization felt it was lacking.
Group Discussion Troubles: In reviews that talked about facilitating group feedback, 67% said they had issues connecting or that it was hard to get comments from everyone.

Researcher's Summary:

Workable is a recruiting solution that provides a range of hiring tools. Users who commented on the platform said it was efficient and saved time and effort with its automated processes. Reviewers liked the UI and said it was easy to learn and adopt and had overwhelmingly positive experiences with the prompt and knowledgeable customer service. They felt the reporting worked well and delivered the necessary data to plan strategically. Above all, they were impressed with the recruiting functionality and especially liked the ATS, one-click job posting and talent acquisition and sourcing features. Hiring managers especially found it beneficial. In terms of issues and opportunities for growth, users consistently had problems attaching and grouping additional files with the candidate profile. They state it was difficult to centralize documents other than resumes such as certifications, samples, letters of recommendation and more. Some also felt that the overall customization and branding was somewhat limited. Last, workers reported difficulty getting everyone’s feed together in group settings on the platform. Workable may be a good fit for medium-sized organizations, especially those with hiring managers, who need to automate the recruiting process. Larger companies may find it too limiting. It may also be a good fit for small companies with the necessary budget; many found it quite affordable.

Key Features

Job Posting: Lets you create job descriptions from templates and post to over 200+ job boards and sites. It can also make branded pages for sites such as Google, Facebook, LinkedIn and more.
Mobile-Friendly: The app works on iOS and Android. Candidates can fill out application forms specifically formatted for mobile.
Greater Compliance: It has built-in functions to accommodate GDPR, EEOC and OFCCP standards as laws in the U.S., U.K. and elsewhere.
Integrations The program has the capability to integrate social media, apps, recruiting tools, background checks, calendars and HR tech. This includes over 40 programs including G Suite, Namely, Tableau, Facebook, Bob, Glassdoor and more.
Security/Compliance: Safety measures on the platform include encryption, incident management, security assessments, disaster recovery, ISO 27001 certification, network security, logging/monitoring and 3rd-party audits.
Reporting: Users can access data to answer executive questions and send auto-generated reports. They can also track information in real-time and make adjustments as needed.
Candidate Database: The AI-searchable database includes over 700+ job descriptions and titles and 400 million applicants. Filters allow recruiters to search by skill, experience or location. Profiles include competencies, background checks, video interviews and more.
Passive Searching: The program finds more than 1000+ candidates and automatically places ads in front of them on Facebook and Instagram. On average, this produces between 10-20 applicants per week.
Single Sign-On: It cuts down on password memorization while built-in budgets and workflows make it easy to reference important intel without leaving the app.
Referrals and Rewards: It sends open job positions to employees who can share them with friends, post them to social networks and track the results for gamified referral rewards.
Internal Hiring: Users can inform employees of open internal opportunities within the company.
Scheduling: Potential hires can schedule from pre-selected spots on the employer’s calendar. The system follows up with an auto-invite complete with reminders, a map and photos of attendees.
Hiring Strategy Management: It can plan, manage and track the hiring strategy. Users can also make changes to budgets, timelines and resources to align with team needs without leaving the app.

Suite Support

Workable offers phone support with a stated time response time of fewer than 25 minutes. General questions can be answered by webinars, tutorials and guides. Specialists can also offer help with training and implementation. For email support, use [email protected] or fill out the online form.

Email: Users can email [email protected] for quicker answers outside normal business hours.

Phone: Support is available from 2:30 a.m. to 5:30 p.m. EST on workdays. Users can call (44) 203-826-8149 in the U.K. or (857) 990-9675 in the U.S. and the rest of the world. For emergencies, there is an on-call team available at all hours.

Training: The support employees train and assist during onboarding and implementation.

Tickets and Online Chat: A ticket system is present through the login, which is likely given to the client at the time of purchase. Live chats are also available from 2:30 a.m. to 5:30 p.m. EST during the workweek.