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#15

Onspring is ranked #15 in the GRC Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Onspring Pricing

Based on our most recent analysis, Onspring pricing starts at $20,000 (Annually).

Price
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Starting From
$20,000
Pricing Model
Annually
Free Trial
No

Training Resources

Onspring is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Onspring:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Onspring Benefits and Insights

Why use Onspring?

Key differentiators & advantages of Onspring

  • Real-Time Visibility Into Business Operations: Get insights into the condition of critical processes, including supply chain, risk management, IT services and regulatory compliance. 
  • Optimized Task Assignment: Promote accountability by automatically assigning tasks and risk ownerships. Create a clear hierarchical map of who is in charge of what at all times. 
  • Save Money: Predict risk incidents and lapsed contracts with real-time insights. Devise the most cost-effective contract and business strategies. 
  • Streamlined Contract Negotiations: Negotiate contracts in good faith with live analytics on associated third and fourth-party risk data. 
  • Increased Adaptability: Customize the platform to make it suitable for any use case such as location-based auditing, automation, SOX compliance, HR and legal compliance, and more. 

Industry Expertise

Designed for all industries, including IT, healthcare, manufacturing, transportation and retail.

Onspring Reviews

Average customer reviews & user sentiment summary for Onspring:

User satisfaction level icon: excellent

57 reviews

95%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Onspring reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive Interface: Users praise Onspring's user-friendly design, finding it easy to navigate and use for tasks like creating risk assessments and generating reports.
  • Flexible and Customizable: Users appreciate the ability to tailor Onspring to their specific needs, such as configuring workflows and creating custom fields for risk data.
  • Strong Reporting Capabilities: Onspring's reporting features are well-regarded, enabling users to easily generate insightful reports on risk data, which aids in decision-making.

Cons

  • Reporting Limitations: Users have expressed frustration with the reporting functionality, citing limitations in customization and the inability to easily extract specific data points for analysis.
  • User Interface Complexity: The platform's user interface has been described as complex and not intuitive, requiring extensive training to navigate effectively. This complexity can lead to decreased user adoption and productivity.
  • Limited Flexibility for Risk Assessments: Some users have found the platform's risk assessment capabilities to be somewhat rigid, lacking the flexibility to accommodate unique organizational needs and risk methodologies.

Researcher's Summary:

Is Onspring the software that will help your business to not only spring forward but also leap ahead of the competition? Users describe Onspring as a flexible and user-friendly platform that excels in centralizing risk management information, making it easier to track and improve processes. For example, users praise Onspring's ability to connect risks to other business operations, such as network management, providing a holistic view of potential vulnerabilities. However, a recurring criticism is the price tag, which some users find steep, especially compared to alternatives like LogicManager or OneTrust. Despite this, users highlight Onspring's no-code environment as a key differentiator, empowering non-technical personnel to build and customize workflows without relying on IT, a factor greatly appreciated by smaller teams with limited IT resources.

Ultimately, Onspring appears best suited for organizations, particularly those with lean teams, seeking a comprehensive, customizable, and user-friendly risk management solution, but who are also prepared to make a significant financial investment. However, businesses prioritizing cost-effectiveness might find other options more appealing.

Key Features

Governance, Risk & Compliance Suite

  • Process Automation: Set up automated workflows for a range of procedures, including risk assessments, policy updates, control tests and more. 
  • Risk Register: Connect risks, audits, controls and policies in a centrally accessible risk register for real-time insights. 
  • Task Assignment: Assign tasks and risk ownership based on risk scores, urgency and prioritization for optimal risk mitigation. 
  • Security: Create custom groups, roles and users for permission-based access to core processes. 
  • Compliance: Cross-check the compliance of controls against relevant regulatory standards like SOX, GDPR and NERC. 
  • Analytics: Run advanced analytics on internal and residual risks and generate visual reports by history and heat maps. 

IT Service Management Suite

  • Risk Tracking: Get a consolidated view of assets, asset lifecycle workflows, workplace incidents, vulnerabilities, vendor contracts, regulations, policies, audits and risk registers. 
  • Collaboration: Share impact ratings and financial implications of risk reports to risk management and information security teams in real time. 
  • Incident Management: Leverage dynamic reporting to capture granular incident reports and assign ownership. Share reports via integrated email clients and send updates to linked parties. 
  • Ticketing: Log and follow up on software development lifecycle (SDLC) tickets, QA plans and support tickets, and release notes to ensure nothing is left unresolved. 
  • Reporting: Run built-in risk assessment reports for multiple categories like geography, business unit, software, regulation and networking system. 
  • Analytics: Calculate depreciation costs, project investment costs and incident implications on critical processes. Get data-driven insights such as real-time risk indicators, hidden trends, performance metrics and contextual scenario breakdowns. 

Business Operations Suite

  • Third-Party Risk: Provides one portal for everything related to third-party vendors – onboarding, risk assessments, reviews, renewals, approvals and contract negotiations. 
  • Dispute Tracking: Track legal reviews for potentially damaging transactions, complaints, disputes and litigation and look for the best possible resolution for all parties. 
  • Risk Evaluation: Evaluate legal events for urgency and automatically assign tasks to relevant teams. 
  • Security: Control access with permissions based on roles, users and groups. 
  • Reporting: Run reports on the financial and operational impact of vendors based on category, tier level, spend and location. Measure the potential fallout of ongoing litigation. 

Regulations and Frameworks

  • Compliance: Stay compliant with several regulatory standards and frameworks such as CMMC, GDPR, HIPAA, ISO, HITRUST, NIST, PCI and ISO. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  The platform’s UX and steep learning curve make it difficult to use at first. 
  •  The API for integration with third-party apps is a bit dated. 
  •  Role management lacks flexibility. 

Suite Support

Visit the vendor’s website to access the help center with instructions and guidance for admins and end-users. Regular support timings are 7 a.m. to 5 p.m. (CST) Monday to Friday.

mail_outlineEmail: [email protected].
phonePhone: (913) 601-4999.
schoolTraining: Provides hands-on training covering the essentials and advanced features of the platform. Web training and “Free Friday” training courses are also available. All training courses require advance registration.
local_offerTickets: Not specified.
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