Aldelo POS Reviews & Pricing

by Aldelo Systems | Founded 1999, CA

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Overview Pricing Benefits Reviews Features

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What is Aldelo POS?

Industry Specialties: Hospitality

Aldelo is a management software that provides cloud services to restaurants, bars and counter retail businesses. The product offers online ordering, cloud-based mobility, in-depth reporting, hardware setup, customer gift cards and more clubbed with seamless integrations.

Users can manage employee activity using time cards, payrolls, labor forecasts and work scheduling tools. Aldelo Express is an iPad app that facilitates delivery management, gift card sales, online ordering, secure payments and more with innovative features backed by easy installation. Comprehensive reports reflect on work costs, sales trends, transaction volumes and inventory statistics. The streamlined POS system helps accept orders, assign tables, send receipts and control the overall service ecosystem on an integrated platform.

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Aldelo POS Pricing

Based on our most recent analysis, Aldelo POS pricing starts at $249 (Monthly).

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Starting From: $249
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Aldelo POS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Aldelo POS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Aldelo POS Benefits and Insights

Why use Aldelo POS?

Key differentiators & advantages of Aldelo POS

Streamlined Operations: Aldelo POS simplifies daily tasks with an intuitive interface, reducing the time staff spend on administrative duties and allowing more focus on customer service.
Enhanced Customer Experience: Features like tableside ordering and quick payment processing ensure a smooth dining experience, leading to higher customer satisfaction and repeat business.
Inventory Management: Real-time tracking of stock levels helps prevent overstocking or running out of ingredients, ensuring that popular items are always available for your customers.
Comprehensive Reporting: Access to detailed reports on sales, inventory, and employee performance enables informed decision-making and highlights areas for improvement.
Employee Management: With built-in scheduling and payroll functionalities, managing staff becomes more efficient, ensuring that your restaurant is always adequately staffed.
Increased Sales: By offering upselling prompts and loyalty programs, Aldelo POS helps boost your average ticket size and encourages repeat visits.
Reduced Errors: Automated order taking and processing minimize the chances of human error, ensuring orders are accurate and improving overall customer satisfaction.
Flexible Payment Solutions: Support for various payment methods, including credit cards, mobile payments, and cash, caters to all customer preferences, making transactions seamless.
Cloud-Based Accessibility: Being cloud-based, Aldelo POS allows for remote access to your business data, enabling you to manage your restaurant from anywhere at any time.
Security and Compliance: Adheres to PCI compliance standards, ensuring that all transactions are secure and customer data is protected against breaches.
Customizable Interface: The ability to customize menus and settings according to your restaurant’s needs makes Aldelo POS a versatile tool for any type of dining establishment.
Integration Capabilities: Compatibility with third-party applications and services, such as accounting software and online ordering platforms, streamlines operations and expands functionality.
Scalability: Whether you’re a small cafe or a multi-location restaurant chain, Aldelo POS grows with your business, easily adapting to increased volume and additional locations.
Technical Support: Access to 24/7 customer support ensures that any issues are promptly addressed, minimizing downtime and keeping your operations running smoothly.

Industry Expertise

The product offers feature-packed, streamlined solutions to restaurants and bars.

Synopsis of User Ratings and Reviews

Based on an aggregate of Aldelo POS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Feature-Rich: Comprehensive suite of features tailored to retail POS systems, including inventory management, customer loyalty programs, and reporting tools.
User-Friendly Interface: Intuitive and easy-to-navigate interface designed for seamless operation by staff with varying levels of experience.
Hardware Compatibility: Compatible with a wide range of hardware devices, allowing businesses to customize their POS setup to suit their specific needs.
Robust Reporting: Powerful reporting capabilities provide valuable insights into sales trends, customer behavior, and inventory levels, enabling informed decision-making.
Excellent Customer Support: Dedicated and responsive customer support team provides prompt assistance and guidance to ensure smooth operation.

Cons

Lack of Integration: Aldelo POS has limited integration options with other business applications, making it difficult to streamline operations and access real-time data across different platforms.
Dated Interface: The user interface of Aldelo POS is perceived as outdated and not as intuitive as newer POS systems, which can lead to slower checkout times and reduced efficiency.
Limited Reporting Capabilities: Aldelo POS offers basic reporting features that may not meet the advanced reporting needs of larger businesses, making it challenging to analyze sales data and make informed decisions.
Inconsistent Support: Some users have reported experiencing inconsistent support from Aldelo, leading to delays in resolving issues and impacting business operations.
High Cost: Aldelo POS can be more expensive than comparable POS systems, which may not be suitable for businesses with limited budgets.

Researcher's Summary:

Aldelo POS remains a popular choice among retailers, with positive user reviews highlighting its ease of use, customizable interface, and robust reporting capabilities. Users appreciate its intuitive design, which allows for quick setup and training, even for non-technical staff. The ability to tailor the interface to specific business needs is also a key strength, as it enables businesses to optimize workflows and improve efficiency. Aldelo POS's reporting suite is another standout feature, providing detailed insights into sales, inventory, and customer behavior. This data can be leveraged to make informed decisions and improve overall business performance. Compared to competitors, Aldelo POS is often praised for its affordability and value for money. It offers a comprehensive feature set at a competitive price point, making it an attractive option for small to medium-sized businesses. Additionally, Aldelo POS's focus on customer support is a differentiating factor, with users consistently commending the responsiveness and helpfulness of the support team. Overall, Aldelo POS is best suited for retail businesses that prioritize ease of use, customization, and data-driven decision-making. Its affordability, combined with its robust feature set and excellent support, make it a compelling choice for businesses looking to streamline their operations and improve their bottom line.

Key Features

Centralized POS: Bring all business operations to a single workspace with a mobile-friendly, integrated POS. Book new reservations, track customer history, combine support tickets, send email receipts, integrate delivery maps, schedule time cards, offer discounts and more.
Self-Service Kiosk: Enhance and provide a personalized customer experience with staff-free and cost-efficient interactive kiosks. Use built-in, self-help features so customers can browse products, print tickets, place orders, avail discounts, make payments and more with reduced wait times and increased efficiency.
Seamless Display: Offer user-friendly configurations in the form of customizable kitchen and customer display screens. Get instant order updates, verify payments, manage tickets, route finished orders, view item pricing and more. Customers can access the menu, view table layout, place orders and make payments on a wholly digitized platform.
Home Delivery: Increase business sales at minimal costs with an express online ordering system at no monthly or setup payments. Assign delivery executives, use GPS integration to track location, dispatch orders, take virtual payments, get instant updates and control the overall process from dispatch to delivery on an integrated marketplace.
Gift-Cards: Sell, redeem, print, reload and scan gift cards across stores with real-time tracking and mobile-friendly configurations. Let customers use physical and electronic gift cards to pay for orders, track balance, redeem cards and more with the click of a button through the Masa Gift program.
Cloud Management: Track business performance, track orders, manage tables, oversee deliveries and smoothly control restaurant operations through a secure platform. Let customers access the menu, place orders, redeem gift cards, track delivery and more.