Plexis POS Reviews & Pricing

by Plexis Software Systems | Founded 1996, Ashland, Oregon

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Overview Pricing Benefits Reviews Features

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What is Plexis POS?

Industry Specialties: Grocery Store, Discount Grocery, Supermarket POS, Convenience Store, QSR POS, Fast Food, BBQ, Grille, Bagel Shop, Food Delivery, Drive Thru, Take Out, Wings and Ribs, Sandwich, Sub Shop, Frozen Yogurt Shop, Ice Cream Shop, Candy Shop, Taco Stand, Donut Sh

Plexis POS is a comprehensive software solution designed to streamline point-of-sale operations, inventory management, and customer relationship management. It is particularly well-suited for retail businesses and restaurants due to its robust features that cater to high-transaction environments. The software excels in providing real-time sales tracking, detailed reporting, and seamless integration with various payment processors, enhancing operational efficiency and customer satisfaction. Users appreciate the intuitive interface and customizable options, which allow for tailored workflows and improved user experience. Key benefits include reduced transaction times, enhanced inventory accuracy, and insightful analytics that drive informed decision-making. Popular features encompass multi-location support, employee management, and loyalty program integration, making it a versatile tool for businesses of varying sizes. Pricing details for Plexis POS are not readily available, and it is recommended that users contact SelectHub for a personalized quote based on their specific requirements.

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User Sentiment

Based on 1 reviews:

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Plexis POS Pricing

Based on our most recent analysis, Plexis POS pricing starts at $399 (Per Station, One-Time).

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Starting From: $399
Pricing Model: Per Station, One-Time
Free Trial: Yes, Request for Free

Training Resources

Plexis POS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Plexis POS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Plexis POS Benefits and Insights

Why use Plexis POS?

Key differentiators & advantages of Plexis POS

Streamlined Operations: Plexis POS integrates various business functions, reducing the need for multiple software solutions and simplifying daily operations.
Enhanced Customer Experience: With quick and accurate transaction processing, customers enjoy a smoother and faster checkout experience.
Real-Time Inventory Management: Automatically updates stock levels with each sale, helping to prevent overstocking or stockouts and ensuring accurate inventory tracking.
Detailed Reporting: Provides comprehensive sales reports and analytics, enabling data-driven decision-making and strategic planning.
Employee Management: Tracks employee performance and schedules, making it easier to manage staff and optimize labor costs.
Customizable Interface: Allows businesses to tailor the POS system to their specific needs, improving usability and efficiency.
Secure Transactions: Utilizes advanced security measures to protect sensitive customer data and reduce the risk of fraud.
Multi-Location Support: Manages multiple store locations from a single platform, ensuring consistency and control across all sites.
Customer Loyalty Programs: Facilitates the creation and management of loyalty programs, encouraging repeat business and customer retention.
Integration with Other Systems: Seamlessly connects with accounting, e-commerce, and other business systems, ensuring a cohesive and efficient workflow.
Scalability: Grows with your business, accommodating increased transaction volumes and additional features as needed.
Reduced Training Time: Intuitive design and user-friendly interface minimize the learning curve for new employees, saving time and resources.
Mobile Accessibility: Offers mobile POS options, allowing sales to be conducted anywhere within the store or at off-site events.
Cost Efficiency: By consolidating various business functions into one system, Plexis POS can reduce overall operational costs.
Improved Accuracy: Minimizes human error in transactions and inventory management, leading to more reliable business operations.

Industry Expertise

Plexis POS is a point-of-sale software designed for small to medium-sized businesses, particularly those in the retail, food service, and beverage industries. It is well-suited for quick service restaurants, coffee shops, convenience stores, liquor stores, small grocery stores, pizza shops, and most retail businesses.

Plexis POS Reviews

Average customer reviews & user sentiment summary for Plexis POS:

1 reviews

20%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Plexis POS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: Plexis POS is recognized for its intuitive design, making it easy for employees to learn and use efficiently.
Inventory Management: The software provides tools for tracking inventory levels, which helps businesses maintain appropriate stock levels and minimize losses from overstocking or stockouts.
Sales Tracking: Plexis POS enables businesses to monitor sales data, providing insights into performance and trends.
Reporting Capabilities: The software offers reporting features that give businesses a clear view of their financial health, aiding in informed decision-making.

Cons

Technical Issues: Users have reported experiencing bugs and data loss, such as bar tabs disappearing.
Limited Customization: Businesses with specific needs, such as bars with overlapping shifts, have found it challenging to tailor the software to their operations. For example, configuring the system to accommodate custom meal times that crossed over between AM and PM between two dates was not possible.
Mixed Customer Support: While some users find the customer support team to be responsive, others have reported less satisfactory experiences.

Researcher's Summary:

While Plexis POS has garnered a reputation for being user-friendly and feature-rich, recent user reviews present a more complex picture. One user, who runs a small bar, lauded the software's intuitive interface, comparing its appearance favorably to their previous POS system. They also appreciated the lack of recurring monthly charges, a major plus for "mom and pop" businesses. However, this same user ultimately had to abandon Plexis POS due to its inability to support custom meal times that spanned across AM and PM shifts, a critical feature for their bar's overnight operations. This shortcoming highlights a recurring theme in user feedback: while Plexis POS excels in its core functionality, it may lack the flexibility and advanced customization options required by businesses with more specialized needs.

This lack of flexibility extends to hardware compatibility as well, with the aforementioned user having to purchase new cash drawers due to compatibility issues with their existing equipment. This suggests that businesses considering Plexis POS should carefully assess their current hardware setup and future needs to ensure seamless integration. While Plexis POS offers a solid foundation for managing sales and inventory, its limitations in customization and potential compatibility hurdles make it best suited for small businesses with straightforward operational requirements. Businesses with more intricate workflows or those anticipating future growth might find themselves outgrowing the platform's capabilities.

Key Features

Notable Plexis POS features include:

Inventory Management: Real-time tracking of stock levels, automated reordering, and detailed inventory reports.
Customer Relationship Management (CRM): Tools for managing customer data, purchase history, and personalized marketing campaigns.
Multi-Store Support: Centralized management of multiple store locations, including consolidated reporting and inventory transfers.
Employee Management: Features for tracking employee hours, managing schedules, and monitoring performance metrics.
Sales Reporting and Analytics: Comprehensive sales reports, trend analysis, and customizable dashboards for data-driven decision-making.
Payment Processing: Integration with various payment gateways, support for multiple payment methods, and secure transaction processing.
Promotions and Discounts: Flexible tools for creating and managing promotions, discounts, and loyalty programs.
Mobile POS: Mobile app support for conducting sales and managing inventory on-the-go, enhancing flexibility and customer service.
Customizable Interface: User-friendly interface that can be tailored to fit specific business needs and workflows.
Security Features: Advanced security protocols, user access controls, and data encryption to protect sensitive information.
Integration Capabilities: Seamless integration with accounting software, e-commerce platforms, and other business systems.
Order Management: Efficient handling of orders, including special orders, backorders, and layaways.
Barcode Scanning: Support for barcode scanning to streamline checkout processes and improve accuracy.
Gift Card Management: Tools for issuing, tracking, and redeeming gift cards, enhancing customer loyalty and sales.
Offline Mode: Ability to continue processing transactions even when the internet connection is down, ensuring business continuity.