Greenhouse Reviews & Pricing

by Greenhouse | Founded 2012, US

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What is Greenhouse?

Industry Specialties: Serves all industries

Greenhouse Recruiting is a comprehensive recruitment software suite designed to help businesses attract and hire candidates. It offers a structured and scalable approach to recruiting with integrations.

The platform holds the number two spot on our overall best recruiting software list. It has earned top rankings in applicant tracking, integrations and extensibility, and platform capabilities. Additionally, it ranks in the top five for communications, onboarding and talent sourcing.

It’s suitable for all business sizes across multiple locations. Key features include automated sourcing, scheduling, talent filtering and live reporting.

The platform automates repetitive tasks, cutting down on manual work. It provides clear visibility into the hiring pipeline, which helps prevent incomplete candidate tracking, productivity gaps and prolonged vacant positions.

An added bonus is its robust data-driven insights, which support better hiring decisions and improve DE&I practices by reducing unconscious bias.

Users appreciate Greenhouse Recruiting’s user-friendly design and intuitive interface. The majority also highly praise its responsive and knowledgeable customer support. In contrast, most note setting up custom reporting is challenging, and the mobile app lacks some desktop features.

Pricing starts at $5,000 per year and is quote-based. Currently, there’s no free trial available.

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User Sentiment

Based on 3422 reviews:

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Greenhouse Pricing

Based on our most recent analysis, Greenhouse pricing starts at $5,000 (Annually, Quote-based).

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Starting From: $5,000
Pricing Model: Annually, Quote-based
Free Trial: No

Training Resources

Greenhouse is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Greenhouse:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Greenhouse Benefits and Insights

Why use Greenhouse?

Key differentiators & advantages of Greenhouse

Navigate Seamlessly: Hit the ground running. Users generally like Greenhouse's platform, finding it clean, intuitive and easy to use. They appreciate how simple it is to navigate stages, send emails and view resumes. Platform features almost have a perfect score of 97.
- Stay Current: It's also worth noting that updates happen pretty frequently, and some users reached out for assistance to navigate changes.
Scale Enterprise Operations: Fuse your organization’s processes into the system through advanced data configuration and integrate it with your system. It’s built to work for an organization of any size or stage. Integrations and extensibility take the cake at 95/100.
Drive Improvement: Evaluate the hiring process, make informed decisions and track key metrics over time with analytics and reporting. Gather feedback with surveys to foster continuous progress.
Recruit Competitively: Create a seamless experience for candidates and stand out in the competitive job market. Represent your unique brand with customizable career pages and job boards. Talent sourcing earns a score of 84 (rhyme not intended).
Hire the Best Candidate: Stay organized with scorecards that help assess candidates’ skills and qualifications. Schedule automated interview reminders to ensure candidates have all the details, reducing no-shows.
Strengthen Relationships: Use the onboarding module to welcome new employees and become familiar with relevant tools. The CRM module helps nurture talent within your organization and supports your recruiting and hiring efforts.
Provide a Localized Experience: Conduct interviews, fill out scorecards and refer candidates to roles in their native language, including English, German, French, Spanish, Italian and Portuguese.
Optimize Interview Processes: Develop a robust interview plan to ensure candidates’ conversations are interesting and challenging while avoiding repetitive or irrelevant questions. Applicant tracking comes in at 85 out of 100.
Deliver Rejection Fairly: Send rejection emails using custom templates with reasons to maintain transparency, ensuring every candidate is treated respectfully.
Save Time on Repeat Resumes: Set a limit to block duplicate and spam applications, filtering out previously viewed or unnecessary info.

Industry Expertise

Founded in 2012, Greenhouse Recruiting is a flexible hiring solution suitable for organizations ranging from startups to large enterprises. Greenhouse Recruiting is all about making hiring better and helping businesses hit their recruitment targets.

It’s ideal for companies seeking to enhance their recruitment processes. The platform is currently partnered with 325 technology providers.

It takes top honors for applicant tracking, platform features, and integrations and extensibility. You’ll also find it ranked in the top five for communications, onboarding and talent sourcing.

Greenhouse Reviews

Average customer reviews & user sentiment summary for Greenhouse:

3422 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Greenhouse reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly UI: 88% of users found Greenhouse Recruiting intuitive and easy to navigate. Sending emails, checking scorecards and viewing resumes are all straightforward.
Adaptable Platform: Users value the platform’s continuous updates and new features, which adapt to evolving technology needs.
Helpful Customer Service: 86% of users praise customer support for being effective and providing great training resources. The support team has been described as friendly, helpful and efficient.
Efficient Recruiting Features: A whopping 90% of users have a positive view of the recruiting and candidate experience features. They appreciate the platform's job board integrations, scorecards, scheduling tools and deadline reminders.

Cons

Limited Mobile App: Users generally find the mobile app less effective than the desktop version. Some users noted resumes open in an external browser and require downloading to view.
Challenging Reporting: Users have mixed feelings about reporting features. Despite improvements like live reports and better tracking of company metrics, 64% still face challenges. Setting up custom reports can be tricky, and users still have trouble seeing the full pipeline, specifically for candidates who were interviewed but rejected.
Underwhelming Customization: Some users feel that while Greenhouse is customizable, certain features like scorecards and specific data points could benefit from further customization options.

Researcher's Summary:

Greenhouse Recruiting stands out with its user-friendly, intuitive and clean interface, earning it a near-perfect score of 97/100 for usability.

It’s scalable, fitting all business sizes with its advanced data configuration and integration capabilities, scoring 95/100 for extensibility. Plus, it's in our top five for communications, onboarding and talent sourcing.

I found Greenhouse Recruiting's platform to be straightforward for managing the hiring process.

I liked how easy it looked to keep track of upcoming interviews and pending applications.

Creating a job post is simple. You can start from scratch or use an existing template. They even have templates for offer letters and emails to get the ball rolling. The job post prompts are designed to guide you through the process, so even if you’re new to this, you won’t feel overwhelmed.

Just fill in the details like position, department, experience level, number of openings, salary and employment type. Plus, you can add any notes for the interview team—things like who will be on the team, the mission statement, what sets the role apart, specific responsibilities and key questions to ask.

The Candidate Scorecard is where you list the skills, personality traits and qualifications you’re looking for. If the standard template doesn’t fit your needs, you can customize it. For instance, you might want to add fields for availability and set up dropdown options for different shifts.

For managing interviews, you can tweak the stages and alerts to fit your process. Greenhouse comes with default stages, but you can edit them by clicking the pencil icon, maybe changing "Application Review" to "Candidate Evaluation" if that suits you better. You can drag and drop stages to reorder them or add new ones, and even send tests like a Codility Test to candidates.

One of the best features is the automation. Greenhouse will alert you when it's time to move candidates to the next stage, so you avoid delays in the hiring process. Check your daily tasks on the right side of the homepage.

When you’re viewing job posts, you have the option to toggle the post live or closed with just a click. If you need to reopen a position, you can make it live again quickly. You can also edit job descriptions or titles with the pencil icon.

To add a new job post, just hit "Add Job Post" in the upper right corner. You can also select a default email message to be sent automatically to candidates after they apply. If a candidate applies more than once, their profiles are merged for more efficient tracking.

It lets you push job posts to major job boards like Indeed, Glassdoor and LinkedIn Limited so you get good visibility.

Request availability by phone or email. After that, scheduling interviews is a breeze; you’ll see your suggested times alongside the candidate’s availability and click the “Schedule Interview” button below to book it.

It also doubles as a collaboration tool, letting team members share interview notes and rate candidates.

Overall, Greenhouse Recruiting is popular recruiting software with collaborative features to help keep everything organized. It’s ideal for companies looking to manage job postings, track applicants and ensure efficient hiring practices.

Key Features

Applicant Tracking: Use collaboration features like @mentions and shared application reviews, manage candidate pipelines, set detailed access permissions for stakeholders, and get notifications.
Hiring Structures: Take a data-driven approach to find the best candidates and reduce bias. Interview planning, prep kits and scorecards highlight key job attributes to keep your process organized.
Job Posts: Post jobs to LinkedIn in real time, which helps candidates apply more easily and pulls candidate information directly into Greenhouse.
Candidate Experience: Make an excellent first impression with productive interviews and surveys that let candidates share their experiences. Tailor the process with customizable career pages, job boards and email templates.
Analytics and Reporting: Access 30+ reports that integrate with Google Sheets or other business intelligence tools for collaboration and analysis.
- Greenhouse Predicts: Opt for machine learning and predictive analytics with Greenhouse Predicts to quickly understand the likelihood of filling a position.
Mobile App: Prepare for a mobile meeting, access reports, provide feedback and stay in the loop with mobile notifications. Access interview prep kits, scorecards, a summary of open positions and candidate profiles anywhere.
Onboarding: Design a personalized welcome experience, create a consistent onboarding process and automate tedious tasks. Not sure if your onboarding process is the most effective? Find out through feedback and reporting tools.
- Tailored Experience: Customize pages to create personalized onboarding for new hires. There's an option to drag and drop pages to match your preference. Automatically assign access by role.
Diversity and Inclusion: Ensure your hiring process is compliant and bias-free with scorecards comprising key performance attributes, consistent interviews and EEO data collection.
- Reduced Bias: Use resume anonymization through AI to take out identifiable details like gender, photos and names. This helps cut down on unconscious bias in hiring, letting you focus on skills and qualifications that really count.
Video Conferencing Tools: Incorporate handy communication platforms such as Sparkhire and Zoom to make scheduling virtual interviews more seamless and hassle-free.
Data and Reports: Harness data to improve processes. Pipeline history reports spot bottlenecks, track milestones and show consistent metrics. A flexible pipeline helps you focus on the most effective hiring steps.
Branded Assets: Tailor the onboarding experience to match your company’s brand. Adjust details like the organization’s name, founding date, button colors and upload a logo for welcome pages.
Support Services: Ensure a smooth and effective user experience with a range of support and service options.
- Customer Support: Provides alerts on new hiring trends, diverse problem-solving perspectives and tailored product configurations.
- Technical Support: Handles tech-related issues, including troubleshooting, technical guidance and integration configurations.
- Account Services: Guides you through best practices and strategic partnerships while also providing ongoing support.
- Professional Services: Provides consulting for custom integrations and data migration to ensure best practices throughout your hiring process.
- Learning Resources: Gives access to instructor-led training and self-paced learning materials 24/7.

Approach to Common Challenges

Lack of Quality Candidates: Leverage data to refine your candidate search and identify top talent. You can systematically evaluate candidates against key job attributes to find the best fit.
Ineffective Job Postings: Post jobs directly to LinkedIn through Greenhouse, job opportunities are immediately visible to a broad audience, enhancing the reach and effectiveness of your job postings.
Lengthy Hiring and Onboarding: Using collaboration features, such as shared application reviews and detailed access permissions, helps accelerate decision-making by keeping all stakeholders aligned and informed.
Recruiting Bias: View scorecards with key performance attributes and consistent interview practices. Resume anonymization through AI removes identifiable details that could lead to unconscious bias, focusing solely on skills and qualifications.
Interview No-Shows: Integrate with communication tools to schedule and facilitate virtual interviews using integrated video conferencing tools like Sparkhire and Zoom. This feature reduces scheduling conflicts and helps ensure that interviews are conducted as planned. There are also mobile notifications about upcoming interviews and 1:1 text messaging.

Limitations

At the time of this review, these are the limitations, according to our data:

Background screenings require partner integrations.
No candidate portal.
No Microsoft Outlook plug-in.

Learning Resources

Personalized Demo: Fill out the form on the website with your email, phone number, company size and country. A sales representative will then get in touch to schedule a meeting. Before the meeting, they'll reach out again to understand your specific needs, ensuring the demo is tailored to your requirements.
Blogs and Articles: Stay updated with the latest news, stories from industry experts and hiring best practices through Greenhouse Recruiting's blog. Filter articles by topic such as AI and automation, candidate experience and company culture.
Hiring Glossary: Access the hiring glossary for definitions of commonly used hiring terms. Simply click on the term and see its meaning and how to apply it.
Newsletters: Subscribe to their bi-weekly newsletter for the latest podcasts, trends and news in recruiting.

FAQs

Q: What's the difference between Greenhouse Recruiting and LinkedIn Recruiter?

Product	Primary Function	Key Features	Candidate Management	Integration	Free Trial
Greenhouse Recruiting	Applicant tracking system (ATS).	Job posting, applicant tracking, interview scheduling and team collaboration.	Customizable interview workflows, scorecards and feedback forms.	Integrates with a wide range of HR tools and platforms.	No.
LinkedIn Recruiter	Talent sourcing tool.	Advanced search filters, direct messaging, insights into profiles and activity.	Focused on sourcing and outreach; integrates with ATS for full management.	Often integrated with ATS like Greenhouse for comprehensive workflow management.	Yes.

Q: What's the difference between Greenhouse Recruiting and Workable?

A: Greenhouse Recruiting offers extensive customization options, including configurable interview kits, scorecards and detailed analytics. It’s designed to handle complex hiring processes with high flexibility and detailed reporting.

On the flip side, Workable provides a more streamlined approach. It features one-click job posting to multiple job boards and AI-powered candidate sourcing, which simplifies the recruitment process but offers less depth in customization.

Greenhouse Recruiting integrates with a broad range of HR and recruitment tools, allowing for seamless connectivity with various platforms and services used across the recruitment lifecycle.

Workable offers integration with key job boards and social media platforms but may not provide the same extensive integration options.

Q: Does Greenhouse parse resumes?

A: Yes, when an applicant uploads their resume, the system retrieves and organizes the information into searchable fields.

Q: How do I customize my welcome experience pages?

A: Navigate to Welcome Experience > Pages. Here, you can view and manage the pages included in your welcome experience.

Q: Can I preview the welcome experience for a new hire?

A: Yes. Start by selecting the employee's location and department.

Next, set the employment status (leave any other criteria empty if they are not applicable).

Lastly, click on Launch Preview Experience.

Q: How does Greenhouse use AI to evaluate candidates?

A: Greenhouse uses AI to analyze resumes, which helps make the candidate evaluation process more fair and inclusive.

Q: Does Greenhouse Recruiting have employee referrals?

A: Yes. Greenhouse Recruiting supports the referral process by providing a detailed description of your referral program in the app.

This lets employees access guidelines, tips and information about incentives, making it simple to submit referrals.

Q: How are prospects organized?

A: Prospects can be added through referrals, events or past job pipelines. These prospects are organized into groups and stages using the CRM functionality.

Q: Does Greenhouse Recruiting have a free trial?

A: Greenhouse Recruiting doesn’t currently offer a free trial. Instead, they typically provide personalized demos you can request directly from the website.