storEDGE Reviews & Pricing

by storEDGE | Founded 2009, Westwood, Kansas

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Overview Benefits Reviews Features

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What is storEDGE?

Industry Specialties: Real-Estate

Designed specifically for the self-storage industry, storEDGE is a cloud-based software allowing seamless management of storage facilities from anywhere in the world. It offers marketing, rental and management modules. It integrates with innovative lead tracking widgets and offers data analytics and a native CRM to help boost rentals, manage operations and maximize ROI for businesses. The vendor also offers a variety of hardware bundles and custom installations anywhere in the U.S.

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User Sentiment

Based on 186 reviews:

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storEDGE Benefits and Insights

Why use storEDGE?

Key differentiators & advantages of storEDGE

Easy Deployment: Securely store facility information on vendor infrastructure eliminating the need for installations, maintenance and upgrades.
Mobility: Leverage the mobile-optimized solution to access information through personal accounts from anywhere in the world through any device.
Flexibility: Upgrade hardware and scale business easily with the cross-platform solution optimized for all major operating systems.
Smooth Interactions: Keep clients and team members in the loop with two-way text messaging, automated lien emails and postal mails.
Contactless Move-Ins: Simplify the renting process by offering intuitive, UX-optimized assistance to renters. They can move in from anywhere with a link to their Renter Central account.
Personalized Support: The vendor assigns clients a personal account manager from day one, to help optimize the website and streamline work processes.
Centralization: Manage multiple facilities and monitor every step of the workflow from a single platform with automated tools and customizable access.

Industry Expertise

Serves both small businesses and large enterprises in the self-storage industry.

storEDGE Reviews

Average customer reviews & user sentiment summary for storEDGE:

186 reviews

87%

of users would recommend this product

Key Features

Management: Streamline management activities with the easy-to-use interface:
- Multi-Facility Access: Quickly switch between numerous locations and facilities without losing progress, with a simple drop-down menu and a single login.
- Facility Map: Use the drag-and-drop builder to create a visual representation of multiple facilities. Color code each section according to personal preference.
- Task Manager: Approve move-ins/move-outs, maintain to-do lists and monitor recent activities from the dashboard. Automate daily population of relevant reports with data on metrics like lead conversion, walkthroughs and delinquency.
- Smart Search: Leverage “wonder search” to swiftly sift through tenant, unit and leads information. Displays synonyms, spell checks and suggestions.
- Payments: Accept cash, ACH transfers and debit and credit cards. Record every transaction, set up late fees and automate periodical invoice generation to avoid late payments.
- Access Controls: Define roles and permissions for every employee and associate. Monitor facility gates and control access of every renter and entry point.
- Documentation: Leverage unlimited cloud storage to save photos, documents, leases, addendums and more. Generate electronic leases and allow renters to digitally sign them from anywhere.
Marketing: Increase brand visibility and boost customer engagement:
- Website Designing: Get assistance from the vendor’s search engine experts, account managers and professional designers to craft a branded, responsive website suited to personalized needs. Host the site on Amazon servers and own the personal domain.
- SEO: Make the site seamlessly crawlable for search engines using content tagging, XML sitemaps, 301 redirects and clean links.
- Analytics: Receive key metrics including traffic counts, bounce rates, phone calls, customer demographics and more to unlock strategic data across the entire portfolio.
- Enterprise Website: Promote businesses across more than 30 locations and facilities. For an extra cost, get access to a dedicated SEO manager, monthly performance audits, native CMS, PPC management, social media listings management and other such nuanced features for the website.
- CRM System: Drive operational efficiency with the lead and tenant management system. Receive customer status details, record phone calls and monitor every interaction history to analyze how to improve customer relationships and grow the business brand.
Rental Center: Provide renters with a portal to pay bills, check balances, update account information, choose their gate code, send move-in or move-out notices and more. Renters can choose to access their accounts remotely from any device. Install hardware on-premise to offer a self-serve station.