Betterworks Reviews & Pricing

by Betterworks | Founded 2013, Redwood City, CA

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What is Betterworks?

Industry Specialties: Serves all industries

Betterworks is an integrated cloud-based software for end-to-end continuous performance management. Its main characteristics comprise deep industry expertise , comprehensive implementation services and full-functionality. Integrations and an intuitive interface make for a seamless user experience.

It leverages OKRs and reporting to provide actionable insights that can be used to optimize goal management and company alignment. These objectives are accompanied by employee development, engagement, retention and much more.

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User Sentiment

Based on 161 reviews:

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Betterworks Pricing

Based on our most recent analysis, Betterworks pricing starts at $7 (Per User, Monthly).

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Starting From: $7
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Betterworks is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Betterworks:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Betterworks Benefits and Insights

Why use Betterworks?

Key differentiators & advantages of Betterworks

Achieve Goal Alignment: Establish and communicate company goals to the employees. Transparent goal progress improves team and individual accountability, and regular goal alignment conversations ensure employees understand how their work affects the entire company. Goal alignment makes for more satisfying work as well as increased enterprise agility.
Establish Feedback Culture: Establish a feedback culture between the managers and employees. Transparent goal progress, lightweight, regular conversations and 360-degree feedback encourage honest, consistent communication.
Retain Top Talent: Communicate with top-performing employees about how their work fulfills the organization’s top priorities and objectives. Show appreciation for their contributions and allow them to showcase their progress across the organization. This boosts the employees’ morale and motivates them to deliver expected results consistently.
Onboarding: Onboard new employees and set them up for success and productivity right from the start. Ensure cross-functional alignment to onboard and train new employees. Establish clear expectations and transparent goals for the new hires for the first 30, 60 or 90 days. Guide managers through critical conversations to train and manage new employees.
Better Managers: Guide managers to have the right conversations with employees. Effective conversations ensure alignment with the organization’s top priorities and objectives. Guide managers through career development conversations and help them create development goals for the employees.
Objectives and Key Results: Establish transparent, aligned objectives and key results to ensure everyone in the organization is on the same page. The cross-functional team alignment ensures the team is focused on the right goals and delivers expected results within a predefined time.
Employee Engagement: Ensure each employee has a career development plan to acquire new skills that will help them perform well in their job. It makes employees’ feel the company cares about their career growth and are more likely to feel connected to the organization’s objectives, boosting employee engagement.

Industry Expertise

The system comes in two editions and is designed with growing businesses in mind. The Team Edition is designed specifically for SMBs with 5-250 users, and the Enterprise Edition is for organizations with 250+ employees.

Betterworks Reviews

Average customer reviews & user sentiment summary for Betterworks:

161 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Betterworks reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Goal Alignment: Aligns individual goals with broader company objectives, fostering a sense of purpose and direction among employees.
Continuous Feedback: Enables regular feedback exchanges between managers and employees, promoting ongoing development and improvement.
Performance Calibration: Facilitates objective performance assessments by mitigating bias through calibration sessions.
Development Plans: Supports the creation of personalized development plans to help employees enhance their skills and knowledge.

Cons

Calibration Issues: Some users have expressed concerns about potential biases during the calibration process, where managers discuss and adjust employee performance ratings to ensure fairness and consistency. Ensuring objectivity and mitigating bias in calibration sessions is crucial for maintaining trust and fairness in the performance management system.
Goal Management Challenges: Users have mentioned that setting and aligning goals within Betterworks can be cumbersome, particularly when dealing with intricate organizational structures or complex goal hierarchies. Streamlining the goal-setting process and providing clear guidance on goal alignment can enhance the user experience and promote effective goal management.
Limited Customization: Betterworks offers a range of features and functionalities, but some users have noted limitations in customizing the platform to meet their specific needs and preferences. Providing greater flexibility and customization options would empower organizations to tailor the platform to their unique performance management processes and requirements.

Researcher's Summary:

Betterworks receives praise for its user-friendly interface and intuitive goal-setting features. Users appreciate the platform's ability to align individual goals with broader company objectives, fostering a sense of purpose and direction. The software's feedback tools facilitate continuous performance conversations, promoting employee development and engagement. However, some users note that the mobile app's functionality is limited compared to the desktop version. Additionally, while Betterworks integrates with various HR systems, some users desire more extensive integration options.

Betterworks distinguishes itself through its emphasis on continuous performance management and employee engagement. The platform's features encourage regular feedback, goal setting, and progress tracking, creating a culture of ongoing development and improvement. This focus on employee-centric performance management sets Betterworks apart from traditional performance review systems that often rely on annual or bi-annual evaluations. Consequently, Betterworks is well-suited for organizations seeking to cultivate a culture of feedback, growth, and employee engagement. The platform's flexibility and customization options make it adaptable to various company sizes and industries, particularly those with a modern approach to performance management.

Key Features

Goals Alignment: Foster individual goal alignment with organization objectives and key results (OKRs) or the FAST goal methodology and quarterly progress reviews. It allows users to quickly view the most pertinent information and interact with goal progress on the activity stream. Integrations to Slack and other applications allow users to bring goal management into their workflow.
Conversations, Feedback and Recognition: Automate goal alignment conversations, regular goal check-ins and career development conversations. Templates for each type of conversation are provided for managers and can be customized by department, job level and business objectives. Conversations can consist of free text and quantitative sources. Peer feedback may be requested or scheduled at any time.
Calibration: Manage talent calibration and succession planning with an intuitive drag-and-drop box UI. Users can filter by department, level, job type, gender and more to provide up-to-date information concerning employee performance and development.
Engagement: Betterworks acquired Hyphen, an employee voice and engagement platform, which has expanded system capabilities to provide automated surveys and polls. They can be configured to reach specific teams or the entire organization; time or event-based launch triggers allow you to customize frequency. The system enables users to create custom action plans based on real-time survey results. Polls help to identify emerging trends and create action plans quickly.
Insights and Analytics: The system allows users to gather talent insights into engagement, career development and manager effectiveness. The input integrates with your HRIS to encourage a smooth flow of processes.