ShareNote Reviews & Pricing

by ShareNote | Founded 2004, Winston-Salem, NC

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Overview Pricing Benefits Reviews Features

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What is ShareNote?

Industry Specialties: Medical

ShareNote is a comprehensive software solution designed to streamline the management of tasks related to Mental Health and Electronic Health Records (EHR). It is particularly well-suited for mental health professionals and organizations due to its robust features that cater specifically to the needs of this sector. The platform offers a range of functionalities, including client scheduling, progress notes, treatment planning, and billing, all integrated into a single, user-friendly interface.

One of the key benefits of ShareNote is its ability to enhance efficiency and accuracy in documentation, which is crucial for compliance and quality care. Popular features include customizable forms, secure messaging, and real-time data access, which collectively improve workflow and client management. Users often highlight the intuitive design and the seamless integration with other systems as significant advantages.

In terms of pricing, ShareNote typically operates on a subscription model, with costs varying based on the number of users and specific features required. This flexible pricing structure makes it accessible for both small practices and larger organizations. Compared to similar products, users appreciate ShareNote's focus on mental health, noting that it offers a more tailored experience for their specific needs.

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User Sentiment

Based on 63 reviews:

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ShareNote Pricing

Based on our most recent analysis, ShareNote pricing starts at $35 (Monthly).

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Starting From: $35
Pricing Model: Monthly
Free Trial: No

Training Resources

ShareNote is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ShareNote:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ShareNote Benefits and Insights

Why use ShareNote?

Key differentiators & advantages of ShareNote

Improved Efficiency: Streamlines administrative tasks, allowing mental health professionals to focus more on patient care.
Enhanced Accuracy: Reduces errors in documentation through automated data entry and validation features.
Better Compliance: Ensures adherence to regulatory standards such as HIPAA, safeguarding patient information.
Time Savings: Automates routine tasks like appointment scheduling and billing, freeing up valuable time for clinicians.
Comprehensive Reporting: Provides detailed analytics and reports, aiding in better decision-making and performance tracking.
Improved Patient Engagement: Offers patient portals for easy access to their health records and communication with providers.
Seamless Integration: Integrates with other healthcare systems, ensuring a unified and cohesive workflow.
Enhanced Collaboration: Facilitates better communication and coordination among healthcare team members through shared notes and updates.
Customizable Workflows: Allows customization of workflows to match the specific needs of different mental health practices.
Data Security: Employs advanced encryption and security measures to protect sensitive patient data from breaches.
Cost-Effective: Reduces operational costs by minimizing paperwork and streamlining processes.
Scalability: Adapts to the growing needs of a practice, whether it’s a small clinic or a large healthcare organization.
Remote Accessibility: Enables access to the system from anywhere, supporting telehealth and remote work scenarios.
Patient Satisfaction: Enhances patient experience through efficient service delivery and easy access to their health information.
Real-Time Updates: Provides real-time updates and notifications, ensuring that all team members are on the same page.

Industry Expertise

ShareNote specializes in the mental health industry, offering tailored solutions for behavioral health professionals and organizations. It is best suited for mental health practitioners, clinics, and agencies seeking efficient management of electronic health records (EHR), client documentation, and compliance with industry standards. Its focus on mental health makes it an ideal choice for those needing specialized support in this field.

ShareNote Reviews

Average customer reviews & user sentiment summary for ShareNote:

63 reviews

85%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ShareNote reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Intuitive Note Templates: Users appreciate the pre-built templates, specifically designed for mental health, that make note-taking faster and more structured.
Simplified Billing Integration: Many users find the integrated billing feature streamlines their workflow by directly linking clinical documentation with billing codes, reducing errors and saving time.
Improved Scheduling Coordination: The scheduling tool is praised for its user-friendly interface that allows for easy appointment management, reminders and tracking of client appointments.

Cons

Limited Customization: Users express frustration over the inability to tailor ShareNote to match their specific workflows for tasks like treatment plans and progress notes, finding the available templates restrictive and inflexible.
Cumbersome Mobile App: The mobile app is criticized for its clunky interface and limited functionality, making it difficult for clinicians to efficiently complete tasks like documentation and messaging on the go.
Integration Challenges: Some users report difficulties with ShareNote seamlessly integrating with other EHR systems commonly used in healthcare, leading to data silos and workflow disruptions.

Researcher's Summary:

Over the past year, user reviews for ShareNote paint a somewhat mixed picture. ShareNote is described as a web-based mental health practice management solution that excels in streamlining administrative tasks, such as electronic billing, appointment scheduling, and practice management. Users particularly appreciate its robust documentation features, highlighting its user-friendliness and efficiency in reducing administrative burden. They find the platform intuitive and appreciate the ability to easily generate reports and manage billing tasks. However, some users have expressed concerns about occasional glitches and slow customer support response times. Despite these drawbacks, many users see ShareNote as a valuable tool for behavioral health agencies and organizations, particularly those looking to improve efficiency and reduce administrative workload. Its strengths in documentation, billing, and scheduling, coupled with a patient portal that enhances communication and access, make it a suitable choice for practices seeking to modernize their operations and enhance patient care.

Key Features

Client Documentation: Securely record and access client records in real time, including notes, vitals and lab records. Automate note-taking, treatment plans, goal tracking and various clinical assessments with numerous customizable formats, notifications and e-signature authorization.
Billing and Claims Management: Verify insurance coverage, review and scrub claims before e-submitting them. Handle claim rejections, payment posting, remittance and billing report generation. Integrates in-depth billing information into client records.
Payment Processing: Collect pre-payments via its patient portal, e-collect at the point of care, post payments and record various payment options for gradual collections.
Practice Scheduling: Access and organize the color-coded scheduling calendar with multiple views and filters to manage appointments, provider schedules, task lists and reminders.
Telehealth: Offer remote telemedicine sessions through its HIPAA-compliant interface.
Patient Portal: A secure portal to self-schedule, join telehealth sessions, process payments, access clinical records and provide e-signatures.
Compliance and Security: Ensure HIPAA and meaningful use compliance with robust data security and functionality.