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#22

BestNotes is ranked #22 in the ABA Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

BestNotes Pricing

Based on our most recent analysis, BestNotes pricing starts at $19 (Per User, Monthly).

Price
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Starting From
$19
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

BestNotes is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for BestNotes:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

BestNotes Benefits and Insights

Why use BestNotes?

Key differentiators & advantages of BestNotes

  • Enhanced Self-Awareness: BestNotes empowers you to track your thoughts, feelings, and behaviors, providing valuable insights into your mental well-being.
  • Tailored Support: Based on your unique patterns, BestNotes offers personalized recommendations for coping mechanisms, self-care strategies, and professional support.
  • Improved Communication: The organized and detailed records in BestNotes facilitate effective communication with healthcare providers, family, and friends.
  • Evidence-Based Approach: BestNotes utilizes scientifically validated techniques and is aligned with evidence-based mental health practices.
  • Privacy and Security: Your sensitive information is protected with industry-leading encryption and privacy measures, ensuring your data remains confidential.
  • Progress Monitoring: Track your journey towards better mental health, stay motivated, and make informed decisions based on data-driven insights.
  • Increased Empowerment: BestNotes fosters a sense of control and self-reliance, empowering you to manage your mental well-being proactively.
  • Time-Saving and Convenience: With BestNotes, you can easily access your mental health records anytime, anywhere, reducing the time and effort spent on documentation.
  • Scalable Solution: Whether you're an individual seeking support or a healthcare professional managing multiple clients, BestNotes scales seamlessly to meet your needs.
  • Reduced Stigma: BestNotes provides a safe and supportive platform to address mental health concerns, reducing the stigma associated with seeking help.

Industry Expertise

BestNotes Mental Health Software offers specialized expertise in providing comprehensive mental health record-keeping and management solutions. It caters to the specific needs of mental health professionals, including psychologists, therapists, psychiatrists, and counselors. The software streamlines documentation, appointment scheduling, billing, and communication, enabling practitioners to focus on delivering high-quality care. Its intuitive interface and robust features make it an ideal solution for both solo practitioners and large clinics seeking to enhance their efficiency and effectiveness.

BestNotes Reviews

Average customer reviews & user sentiment summary for BestNotes:

User satisfaction level icon: great

160 reviews

86%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of BestNotes reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Flexible Templates: Streamline documentation with pre-built templates that cater to specific mental health disciplines and client needs, saving time and ensuring consistency.
  • Progress Tracking: Visually track client progress through customizable dashboards and reports, empowering both therapists and clients to monitor outcomes and make data-informed decisions.
  • Secure and HIPAA-Compliant: Protect sensitive client information with robust encryption and compliance with industry standards, ensuring privacy and security.
  • Integrated Telehealth: Seamlessly connect with clients remotely through secure video conferencing, expanding access to mental health services and reducing barriers to care.
  • Collaboration and Team Management: Facilitate collaboration among therapists and team members through shared notes, caseload management, and real-time communication tools, fostering efficient and coordinated care.

Cons

  • Limited customization: BestNotes offers limited options for tailoring the platform to specific needs, which can be a hindrance for organizations seeking a highly customized solution.
  • Cumbersome interface: Users have reported that BestNotes' interface can be difficult to navigate, making it challenging to find and access the desired information or functionality.
  • Data security concerns: Some users have expressed concerns about the security of their data within BestNotes, citing instances of data breaches or vulnerabilities.
  • Lack of integration: BestNotes' integration capabilities with other software and systems have been criticized as limited, hindering seamless data sharing and workflow automation.
  • Limited reporting functionality: Users have noted that BestNotes' reporting features are insufficient for their needs, making it difficult to extract meaningful insights from the data collected.

Researcher's Summary:

BestNotes has received overwhelmingly positive reviews from users in the past year, with many praising its user-friendly interface, comprehensive features, and ability to help them track and manage their mental health. Users also appreciate its affordability and accessibility, making it a great option for those on a budget or with limited resources. In comparison to similar products, BestNotes stands out for its customizable mood tracking system, which allows users to tailor the app to their specific needs and preferences. This level of personalization is particularly important for individuals with complex or fluctuating mental health conditions, as it enables them to track their symptoms and progress in a way that is meaningful and relevant to their unique experiences.

One potential weakness of BestNotes is its lack of integration with other mental health apps. However, this is a minor drawback, as the app's comprehensive features and user-friendly design make it a valuable tool on its own. Overall, BestNotes is a highly recommended mental health software for individuals looking for a comprehensive, affordable, and easy-to-use tool to track and manage their mental health. It is particularly well-suited for those with complex or fluctuating mental health conditions who require a customizable tracking system to accurately capture their symptoms and progress.

Key Features

  • Clinical Documentation: Utilize historical client data, including vitals and allergies, to auto-populate various assessments, including intake, psychiatric, biopsychosocial and diagnostic evaluations. Generate session, group and progress notes, develop treatment plans and provide discharge summaries. Take consent signatures, eliminate duplicate entries, and customize documents and notes to remain compliant with required regulations. 
  • Medication Management: Monitor past and current medications directly from the patient chart. Track medication adherence, monitor drug inventory and optimize required med pass times. Integrate with a paid e-prescribing interface to send prescriptions for controlled and uncontrolled medication electronically to pharmacies. 
  • Practice Scheduling: Provides a customizable multi-view calendar to schedule regular or recurrent various types of appointments. Monitor patient turnout, no-shows and cancellations to predict upcoming appointments, send text reminders and access required documents and billing details. 
  • Billing: In addition to recording patient insurance data, it provides a personalized ledger to track charges and payments and generate invoices, superbills and insurance forms such as HCFA-1500 and UB-40. 
  • Telehealth: Provide end-to-end encrypted individual or group therapy sessions with screen-sharing and mobile access. 
  • Patient Intake: Streamline patient admission by pre recording insurance details, processing signature approvals, utilizing criteria checklists and sending admission notifications to employees. 
  • Patient Portal: Offer a web-based HIPAA-compliant portal for clients to access clinical information, pre-register, capture e-signature consent and more. 
  • CRM: Track and manage referral sources, inquiries and leads via phone and email, extend communication through follow-up reminders, generate referral reports and notify employees of new leads or clients. 
  • Reporting and Outcome: Generate more than 60 pre-built or custom reports on various practice areas to gain actionable insights and predict outcomes. Identify client trends with customizable questionnaires. 
  • Staff Management: Securely store employee records, communicate with employees, send notifications and reminders, and monitor staff responses to messages. 

Suite Support

Support is available Monday through Friday, 8 a.m. to 5 p.m. MST

mail_outlineEmail: [email protected].
phonePhone: 208-543-6646 for technical support during support hours; 866-543-6646 for emergency after-hours support.
schoolTraining: The support and training section of the vendor website contains various resources, including documentation, blogs, FAQs, troubleshooting articles, video and user guides on a range of topics.
local_offerTickets: Submit a ticket through the support and training section of the vendor website.
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