Power Diary Reviews & Pricing

by Power Diary | Founded 2010, Ballarat, Australia

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Overview Pricing Benefits Reviews Features

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What is Power Diary?

Industry Specialties: Serves Medical Industries.

Power Diary is a practice management solution designed for health care practitioners, practices and clinics. Users can manage appointment scheduling, clients, payments, telehealth and electronic health records from any web-based device. Its scalability and functionality allow practitioners to streamline operations and optimize time.

Telehealth security features are HIPAA compliant and no call data is stored. Hundreds of treatment note templates allow users to efficiently upload clinical notes. It integrates with various programs including Google Calendar, Medicare and Xero.

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User Sentiment

Based on 136 reviews:

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Power Diary Pricing

Based on our most recent analysis, Power Diary pricing starts at $10 (Monthly).

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Starting From: $9.50
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Power Diary is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Power Diary:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Power Diary Benefits and Insights

Why use Power Diary?

Key differentiators & advantages of Power Diary

Better Privacy: Monitor activity and identify threats in real time with security systems and role-based data access. Enable private mode to hide information compromising a patient’s identity.
Unlimited Scalability: Expand operations from a single clinic or practitioner to multi-clinic with unlimited data storage.
Improves Communication: Access client data, records, notes and flags in one location for a clear flow of information. Link all communication with CRM systems.
Saves Time: Minimize time spent on manual data entry with custom forms and templates. Manage appointments and fill schedule gaps faster with client waitlist. Auto-populate invoice content and assign payments to payees.
Adds Accessibility: Manage appointments and access patient information from any web-based device. Communicate promptly with clients using two-way SMS messaging.
Quick Implementation: Decrease transition time by importing existing data from previous systems formatted and uploaded by data specialists. Access free one-on-one training and ongoing support with additional educational resources.

Industry Expertise

This scalable platform is designed for wellness and health care clinics of any size.

Power Diary Reviews

Average customer reviews & user sentiment summary for Power Diary:

136 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Power Diary reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Workflow: Power Diary helps practices operate more efficiently by centralizing appointment scheduling, client records, billing, and communication tools, reducing the need for multiple software solutions.
Enhanced Client Engagement: Features like online booking, automated appointment reminders, and secure messaging facilitate better communication and engagement with clients, improving satisfaction and retention.
Data-Driven Insights: Power Diary provides comprehensive reporting and analytics tools, enabling practices to track key performance indicators, identify trends, and make informed business decisions.
Customizable and Scalable: The platform can be tailored to meet the specific needs of individual practices and can easily adapt to accommodate growth and evolving requirements.
Security and Compliance: Power Diary prioritizes data security and adheres to industry regulations, ensuring the confidentiality and integrity of sensitive client information.

Cons

Limited Third-Party Integrations: Power Diary's compatibility with external applications is restricted, potentially hindering seamless workflows for practices reliant on diverse software tools.
Calendar Management Challenges: Users have reported difficulties with appointment scheduling and calendar navigation, impacting efficiency and user experience.
Customer Support Concerns: Some users have expressed dissatisfaction with the responsiveness and effectiveness of Power Diary's customer support, raising concerns about timely issue resolution.

Researcher's Summary:

Power Diary appears to be a popular choice among healthcare practitioners seeking a comprehensive practice management solution. Users frequently highlight its intuitive interface and user-friendly design, making it easy to navigate and learn, even for those with limited technical expertise. The platform's robust features, including appointment scheduling, billing, client management, and telehealth capabilities, streamline daily operations and enhance efficiency. Power Diary's telehealth functionality has received particular praise for its seamless integration and ease of use, enabling practitioners to conduct virtual consultations effortlessly.

While Power Diary offers a wide range of features, some users note that certain functionalities, such as marketing tools, could be further enhanced. Additionally, the platform's pricing structure, which is based on the number of practitioners, may present a challenge for larger clinics or those with multiple locations. Despite these considerations, Power Diary's strengths in user experience, comprehensive features, and telehealth capabilities make it a compelling option for healthcare professionals seeking to optimize their practice management. Its intuitive design and extensive functionality cater to solo practitioners, small clinics, and those transitioning to telehealth services, empowering them to streamline operations, improve patient care, and achieve greater efficiency.

Key Features

Calendar Management: Manage appointments and multiple calendars with one click using the universal calendar. Customize weekly or daily views, drag and drop appointments, and utilize colored flags for clarity. Control the availability of practitioners and bookable time slots on the online scheduling portal.
Waitlist Management: View waitlisted clients, practitioners of choice and availability to fill empty slots.
Alerts and Reminders: Automate and customize email and SMS appointment reminders for clients. Adjust settings to differentiate reminders by type of practice, clinic or appointment.
Telehealth: Conduct remote appointments without downloading additional software via camera and microphone-equipped devices. Send secure video links by email or text.
Custom Forms: Develop or modify customizable templates to minimize time spent on treatment notes. Collect client information with digital custom forms.
CRM: Manage client referrals, contacts, payment history and preferences. View past and present appointments, store insurance details and create custom classifications.
Digital Booking: Place a unique booking ID on websites, emails and social media, enabling clients to book appointments online. Set parameters for appointment availability, clinician preferences and cancellation policies.
Reporting: Assess performance metrics with access to 26 reports, ranging from client retention to financial analysis. Export and print reports to view and share.
Security: Turn on two-factor authentication and create user account controls to limit access within the account. Change user security settings and record user activity. Ensure data is compliant with GDPR, HIPAA and PIPEDA requirements.
Payment Management: Collect payments online and flag clients with outstanding balances. Control settings to accept payment upon booking and process credit card payments.
Easy Integration: Minimize time spent double-handling data by integrating with systems like Stripe, Xero, Google Calendar, Mailchimp and Physitrack.