TOPYX Reviews & Pricing

by Interactyx | Founded 1995, Bonita Springs, FL

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Overview Pricing Benefits Reviews Features

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What is TOPYX?

Industry Specialties: Serves all industries.

TOPYX helps implement customizable education, training and development programs for employees, contractors, association members and customers. It offers content management, catalogs, reporting, integrations and gamification on a user-friendly interface. A built-in social platform lets learners engage in discussions with content creators, facilitators, experts and co-learners.

The solution allows users to support a global workforce using language localization and helps businesses stay updated with regulatory guidelines via SCORM compliance.

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User Sentiment

Based on 17 reviews:

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Product Screenshots and Videos

TOPYX Pricing

Based on our most recent analysis, TOPYX pricing starts at $6,850 (Annually).

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Starting From: $6,850
Pricing Model: Annually
Free Trial: Yes, Request for Free

Training Resources

TOPYX is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for TOPYX:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

TOPYX Benefits and Insights

Why use TOPYX?

Key differentiators & advantages of TOPYX

Better Efficiency: Cut down on time spent on irrelevant or ineffective training to streamline onboarding and teach new skills quickly. Create interconnected programs with specialized information for specific departments, partners, channels, etc.
Increased Sales: Provide comprehensive product information, brand standards and etiquette guides to ensure stores are working in conjunction with the rest of the company. Create a unified front that reassures customers and allows for better sales.
Higher Retention Rates: Teaches employees comprehensively to cut down on frustration during the onboarding process and help them feel empowered in their positions, thus cutting down turnover.
More Skilled Workforce: Close skill gaps and strengthen core capabilities to create a well-educated staff prepared for any challenges that may lie ahead.

Industry Expertise

The global company Interactyx runs TOPYX and its field service enablement counterpart ServiceEnabler. In terms of industry recognition, TOPYX was listed as a key market player in the report, “Healthcare Learning Management System Market,” from Transparency Market Research and ranked on the top 20 LMS list from Digital.com.

TOPYX Reviews

Average customer reviews & user sentiment summary for TOPYX:

17 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of TOPYX reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Price: Over 80% of users who discussed cost were pleased with the pricing scheme and felt it was an affordable option.
Customer Service: Reviewers that talked about the customer service were pleased in over 70% of the comments.
Ease of Use: More than 60% of users referring to this aspect felt the general system was intuitive and easy to use.

Cons

Issues Logging In: Over 80% of users who discussed the log-in sequence had troubles getting into the system or staying logged in.
Poor Mobile Functionality: Reviewers had issues finding and using the correct URL in over 80% of comments that talked about it.

Researcher's Summary:

TOPYX is an LMS and talent management system with multiple HR functions. Users loved the pricing scheme, which has a fixed cost instead of a per-user model that many found affordable. Overall, they found customer service to be friendly and helpful and appreciated the fact that the system was easy to use and learn.

Users had heavy issues with the app in the comments on Google Play. The most common complaint was being able to log in and stay that way. Reviewers also had issues with the system remembering and using the correct URL. Several said they used the correct URL and it still wouldn’t work.

This platform may be a good option for small and medium-sized companies and institutions. As stated above, there aren’t many reviews of it. Therefore, demo extensively and double-check it has the necessary requirements during the buying process.

Key Features

Training: Provide excellent online training no matter the physical location. Different applications lead to varying benefits for various stakeholders.

Customer Training: Along with onboarding and retail training, train management teams or workers in a new store to ensure that customer interactions are smooth and consistent. Direct seasonal staff and keep brand integrity across a business with multiple locations.
Employee Training: Target and resolve skill gaps among the workforce, bulk up skill sets and create customized learning paths to ensure the flow of only relevant information. Connect teams better with social learning features.
Member Training: Create and manage multiple courses, paths and training programs. Drive training while still giving access and control to the leaders of various chapters, departments, groups or others. Allow leaders to see progress and course complementation and determine how programs are working for their teammates.
Partner/Contractor Training: Direct construction teams or other partners to the essential information on policy, regulations and legal requirements. Keep teams on the same page by sharing customer feedback and product information.

Customization and Social Learning: Engage employees more deeply with gamification, microlearning, team groups and more. Connect through messaging, blended learning and feeds while stoking friendly competition through awards, badges, points and leaderboards.
Integrations: Link with other systems through a flexible API. Connect with Salesforce, GotoWebinar, Webex and use Zoom. Conduct user management through the IAM panel and use a Single Sign-On solution to ensure easy sign-ins.
Content and Course Management: Create, manage and publish courses, learning paths and more within a learning catalog. Embed various file types such as videos, SCO Objects, and the platform’s LTI and xAPI compatibilities. Host everything in the cloud for easy access and retrieval from any location.
Reporting: Bookmark, set up and filter reports. Create customized reports and flexible analytics dashboards and then use native and Google Analytics tools to analyze the data for actionable insights.
Branding: Use company colors, logos and other customization to ensure a consistent brand experience. Provide content in multiple languages to best connect with users.

Limitations

At the time of this review, these are the limitations of TOPYX according to user feedback:

Slow responses from customer service
Buggy and crashes sometimes

Suite Support

TOPYX provides support through chat, email, form, phone and virtual meetings. It offers various resources online, including blogs, guides on the definition and basics of eLearning and more.

Email: Customer support representations can contact users through email. There's no general-purpose support email on the site. They can fill out a form on the website to contact support.

Phone: Users can speak with their customer service representatives over the phone. There’s no customer service line listed on the site.

Training: The website offers resources on eLearning, basics, remote training, online training and more.

Tickets and Live Chat: It’s unclear if there are support tickets. However, there does appear to be some kind of messaging with support through the app.

Cost of Ownership

License/Subscription Cost	Flat subscription-based fee model– per year for unlimited users The pricing model of TOPYX LMS does not charge on a per-user basis
Maintenance Cost	Included in the subscription cost Provides technical support services – included in the subscription cost
Installation/Implementation Cost	Included in the subscription cost
Customization Cost	Included in the subscription cost
Data Migration Cost/Change Management/Upfront Switching Cost	The cost will vary depending on the add-ons or functional requirements – based on business requirements Provides data storage at no additional cost
Recurring/Renewal Costs	Cost is equivalent to the yearly subscription fee paid and customization cost if any